Resources · Claude connector

Claude DataGrail connectorWhat Claude can do in your DataGrail account.

The Claude DataGrail connector exposes 51 tools. 23 read your privacy data, 12 change something in it, 16 are documented nowhere. Below: what Claude looks up, what an admin must unlock before any write, and where the documentation has gaps.

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Overview

What it changes for a privacy team

Instead of hopping between the request manager, the risk register and the consent console, you ask Claude: how many deletion requests are overdue, which DPIAs are due soon, which cookies still lack a category. It queries DataGrail and answers you right in the chat.

Hit the legal deadlines. search_tickets counts and groups requests by status, type or regulation, and get_ticket_activity_log retraces every step of a disputed case.

Keep the data map current. search_inventory spots detected systems with no assessment, add_system adds one, and associate_processing_activity ties it to the right processing activities.

Sort cookies without publishing by accident. fetch_cookies lists those waiting for a category, then create_cookie_rule sets a draft rule; visitors see nothing until the version is published.

What Claude does not do out of the box: by default, DataGrail opens reads only, and every write tool must be granted person by person by an admin. Sixteen tools on the sheet have no official description at all. And nothing fires when a new request comes in; that kind of monitoring calls for an automation tool, a different job covered on the Integrations hub.

Vocabulary

The vocabulary in one minute

Five words worth knowing before you connect DataGrail.

Connector
The link you set up once between Claude and an account you already have, so Claude can work in it while it answers you.
Tool
One named action a connector opens to Claude. Claude picks which ones to call; the directory lists them by name.
Authorization
The service's own sign-in screen, where you hand Claude the access it will use. Granted once per person, and revocable.
Approval
The confirmation Claude waits for before an action that changes your account, shown in the chat right when it matters.
MCP
The shared standard behind connectors: it is what lets an assistant like Claude talk to an outside service at all.
Connect

Connect DataGrail to Claude in three steps

  1. 01

    Find DataGrail in Claude

    In Claude's settings, open Customize, then Connectors, and look for DataGrail. On a Team or Enterprise workspace, an Owner or Primary Owner enables it for the organization first, then each person connects.

  2. 02

    Sign in to DataGrail

    Click Connect on its row, then sign in through the window DataGrail opens. If the link breaks later, Disconnect and connect again, then re-authorize the tools you need.

  3. 03

    Pick the tools you grant

    Read DataGrail's authorization screen carefully: it, not Claude, sets the scope of the access, and it is where you tick the tools to grant. You can add more later by re-authorizing.

Tools

The 51 tools, grouped by what they do

DataGrail gives Claude 51 tools: 23 that read your account, 12 that change something in it, and 16 no official source describes.

Three groups: what Claude reads, what it changes, and what no source describes. Names stay exactly as Claude displays them.

  • 23 read
  • 12 write
  • 16 not documented

What Claude reads (23)

23 tools

Requests, consent, risks, inventory, integrations and support, looked up without changing anything.

fetch_integration_errors

Gathers errors from DataGrail integrations, grouped by integration and error type, with sample details to help troubleshoot. You read it straight in the conversation.

When it helps
deletion requests keep stalling and you want to know which connected system is throwing errors.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_cookies

Shows cookies by state: those waiting for a category, suggested categorization rules, or rules already in place. Claude lays it all out by state.

When it helps
before reworking your consent banner, you want the list of cookies nobody has categorized yet.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_tags

Lists tags, meaning the third-party services loaded on your site, that still need a consent category. Claude helps you spot the ones that slipped through.

When it helps
a new ad pixel showed up on the site and nobody has filed it under a category.

Sourcedocs.datagrail.io · October 1, 2026 ↗

get_banner_status

Reports the state of consent banners and their containers: publish status, consent categories and the domains they are deployed on. One glance tells you where each site stands.

When it helps
legal asks whether the banner on the UK site is live with the right categories.

Sourcedocs.datagrail.io · October 1, 2026 ↗

get_privacy_request_center

Shows your Privacy Request Center setup: domain, multibrand configuration and, if needed, published intake form revisions with their questions. Useful for rereading what the public sees.

When it helps
ahead of an audit, you want to reread the questions the public access request form asks.

Sourcedocs.datagrail.io · October 1, 2026 ↗

get_request_policies

Provides the privacy request policies configured for your organization: legal frameworks, verification methods and supported rights. Claude answers from the actual settings, not generalities.

When it helps
a customer asks which rights your company honors under a given law and you need the exact answer.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_tickets

Queries privacy request tickets with flexible filters, or counts and groups them through several aggregation modes. Claude can turn the result into a tracking table.

When it helps
your DPO wants the number of overdue deletion requests this month, broken down by regulation.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_opt_outs

Explores Do Not Sell and Do Not Share opt-out requests, with filters and aggregation modes. The answer stays within what your role lets you see.

When it helps
marketing wants to know how many opt-outs arrived since a campaign went live.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_assessment_templates

Browses risk assessment templates, both those DataGrail ships and those your team built. It saves you from starting with a blank page.

When it helps
you need to kick off a vendor review and are looking for the best-fitting in-house template.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_assessments

Searches completed and in-progress risk assessments (PIAs, DPIAs, vendor reviews), with deadline tracking and contributor filtering. Read access depends on your organization having the matching product enabled and on your role.

When it helps
the committee wants every DPIA due this quarter.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_inventory

Digs through the Live Data Map system inventory, with filters on risk indicators, assessment status and linked processing activities. Results follow your role's permissions.

When it helps
you want every detected system that stores sensitive data without an up-to-date assessment.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_risks

Looks up the register of identified risks and how far their mitigation has gone. Nothing in the register is changed by the lookup.

When it helps
before the annual report, you want to know which risks remain open and which are under control.

Sourcedocs.datagrail.io · October 1, 2026 ↗

get_ticket_activity_log

Returns the chronological log of a request ticket: status transitions, emails sent, manual actions. You get a dated trail, step by step.

When it helps
someone disputes your response time and you need to retrace every step of their request.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_privacy_request_integration_stats

Computes privacy request outcomes and trends for one or more integrations, optionally with direct-contact response metrics. Results come back integration by integration, within your permissions.

When it helps
you want to know which connected tool is slowing down access requests.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_available_integrations

Browses DataGrail's full integration catalog, searchable by name, or spots integrations that were discovered but never connected. The answer comes without opening the catalog.

When it helps
the team just adopted a new marketing tool and you want to know whether DataGrail can hook into it.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_my_integrations

Details your organization's connected integrations: connection status, capabilities and integration type. It covers only what is connected in your organization.

When it helps
ahead of an audit, you need the exact list of systems tied to DataGrail and their health.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_processing_activities

Searches Record of Processing Activities entries, pulls a full record by ID, or finds the activities a given system should be added to. It only reads the register; linking a system is the job of associate_processing_activity.

When it helps
a new CRM is coming in and you want to know which processing activities it belongs to.

Sourcedocs.datagrail.io · October 1, 2026 ↗

fetch_data_discovery_agents

Shows your organization's Data Discovery agents, with their connection state and recent scan activity. An admin can still withdraw this read tool from a user.

When it helps
the inventory has detected nothing for a week and you suspect an agent dropped offline.

Sourcedocs.datagrail.io · October 1, 2026 ↗

search_knowledgebase_docs

Runs a semantic search over DataGrail's knowledge base documentation to answer a product question. It searches DataGrail's product documentation, not your organization's privacy data or records.

When it helps
you forgot how identity verification is configured and want the official procedure.

Sourcedocs.datagrail.io · October 1, 2026 ↗

get_privacy_outcomes_report

Opens the full detail of a Privacy Outcomes Report from its ID, value calculations and operational metrics included. You need the report's ID to open it.

When it helps
leadership wants last half-year's outcomes report before renewing the compliance budget.

Sourcedocs.datagrail.io · October 1, 2026 ↗

list_support_tickets

Lists the support tickets you yourself filed with DataGrail, so you can follow them from the chat.

When it helps
you want to know where the bug report you sent last week stands.
Watch out
only your own tickets come back, not your colleagues'.

Sourcedocs.datagrail.io · October 1, 2026 ↗

What Claude changes (12)

12 tools

Assessments, inventory, cookie rules, tags and support tickets. Each must be granted to you by an admin, and no source gives them a confirmation of their own.

submit_product_feedback

Approval: see the rule

Sends product feedback, a feature request or a bug report to DataGrail's product team on your behalf. Per the publisher, it neither modifies nor deletes any existing data.

What Claude asks for
no source describes a confirmation of its own; the general approvals rule covers it, and it only works once an admin has granted it to you.
When it helps
you want to suggest a missing filter without leaving the chat.

Sourcedocs.datagrail.io · October 1, 2026 ↗

add_system

Approval: see the rule

Adds a new system to the Live Data Map inventory.

What Claude asks for
nothing is described beyond the default rule, and DataGrail requires an admin to grant you this tool first.
When it helps
an HR tool adopted outside the usual process needs to go on the data map.

Sourcedocs.datagrail.io · October 1, 2026 ↗

create_assessment

Approval: see the rule

Creates a risk assessment from an existing template.

What Claude asks for
no tool-specific prompt is documented; the common rule applies once an admin has granted the tool.
When it helps
a new subprocessor is coming on board and the vendor review has to start today.
Watch out
find the right template first with search_assessment_templates.

Sourcedocs.datagrail.io · October 1, 2026 ↗

answer_assessment_question

Approval: see the rule

Answers a question in an ongoing assessment. Answers are added to the existing assessment.

What Claude asks for
no particular confirmation is written down; see the approvals block.
When it helps
the security team sent you their answers and you want to fill in the assessment without retyping everything.

Sourcedocs.datagrail.io · October 1, 2026 ↗

associate_processing_activity

Approval: see the rule

Links one or more processing activities to a system in the Live Data Map inventory.

What Claude asks for
sources describe no dedicated prompt, so the general rule is what applies.
When it helps
the new CRM has to be tied to the sales prospecting activity.

Sourcedocs.datagrail.io · October 1, 2026 ↗

create_support_ticket

Approval: see the rule

Opens a new support ticket with DataGrail on your behalf.

What Claude asks for
no specific confirmation is documented; the default rule applies, as for the other write tools.
When it helps
an integration keeps throwing errors you cannot fix on your own.

Sourcedocs.datagrail.io · October 1, 2026 ↗

add_support_ticket_comment

Approval: see the rule

Adds a reply to a support ticket you filed. The reply joins the ticket thread.

What Claude asks for
no source describes what Claude asks beforehand; refer to the approvals block.
When it helps
support needs one more detail and you want to answer from the chat.

Sourcedocs.datagrail.io · October 1, 2026 ↗

Undocumented (16)

16 tools

The directory publishes these names and nothing else. DataGrail's tool reference does not describe them, and this page will not guess from their names.

fetch_configured_integration_catalog

This name is on the directory sheet, but DataGrail's tool reference, which covers thirty-five other tools, never mentions it. What it does is unknown.

Watch out
on the authorization screen you pick which tools to grant, and nothing forces you to tick this one.

fetch_integration_catalog

Listed by the directory, missing from DataGrail's documentation: no official sentence says what it is for, and this page will not guess from its name. The gap is real, not an oversight on this page.

Watch out
whatever it does, the general approvals rule covers it.

get_assessment_context

The directory publishes this name and nothing else. Neither the DataGrail tool reference read on October 1, 2026 nor any Claude page covers it.

Watch out
if you need it, DataGrail support is the right place to ask what it does.

get_assessment_insights_context

Another name without a description: not the sheet, not DataGrail's reference, not Claude's help center says what it does. That holds across all the documentation read.

Watch out
the tool list Claude shows for the connector on your account is what counts, not this page.

save_report_definition

No official source describes this tool. Its name sits on the directory sheet without a single line of explanation from the publisher. No official source fills that gap.

Watch out
unless you grant it during authorization, Claude cannot call it.

create_opt_out

On the sheet, nowhere in DataGrail's tool reference. Until a source documents it, its effect stays unknown here. No official source describes it to date.

Watch out
your DataGrail permissions and your role's limits apply to it like any other tool.

create_direct_contact_integration

DataGrail's documentation never cites it, and the directory sheet offers only its name. Saying more would mean making things up. No official source mentions it.

Watch out
a DataGrail admin can restrict a user's access to tools, this one included.

assign_request

One more name with no official text behind it: neither DataGrail nor Anthropic describes what it does in an account. No official source documents it. Its effect remains unknown.

Watch out
nothing about it appears in any DataGrail page read for this guide.

create_request

It is one of the 16 tools on the sheet that DataGrail's reference leaves out. Its exact purpose is published nowhere. No official source describes it.

Watch out
you can always re-authorize later to add it if a source ends up describing it.

add_assessment_contributors

No publisher page documents it. The only public trace is its name in the directory listing. No official source explains its role. Its name is not enough to infer anything from.

Watch out
it remains subject to your organization's product entitlements and role permissions.

add_risk

Only its name is public; no official source explains its role or what it touches inside DataGrail. The gap remains whole. No official source describes it, and the page will say no more.

Watch out
like the rest of the connector, it goes through your own DataGrail connection.

export_data_classification

Nothing in the documentation read describes this tool, which only shows up on the connector's sheet. No official source documents it, at DataGrail or at Anthropic.

Watch out
on Team or Enterprise, an owner can cap what the connector does for the organization.

download_system_inventory

Name visible on the sheet, no official source describing it: flagging the gap beats filling it with a guess. Nothing more is published. So the page stops there for this tool.

Watch out
check with DataGrail support before relying on it for a specific use.

add_assessment_risk

DataGrail's tool reference says not a word about it. Its existence rests solely on the directory listing. No official source says more. Its role is still for the publisher to document.

Watch out
it can only be called if you granted it on DataGrail's authorization screen.

add_system_risk

Last of the undocumented tools: the directory lists it, no source describes it, and the page stops there. No official source describes it. Filling that gap is up to the publisher.

Watch out
whatever its role, the general approvals rule above applies to it.
Approvals

What Claude asks before it acts

By default, Claude stops and asks for your go-ahead before each action it takes on an account for you. No source describes a rule specific to any DataGrail tool.

On the Claude side, owners of a Team or Enterprise workspace decide whether a member may let some actions through, and can shut writes for the whole organization. On the DataGrail side, the locks are finer: writes are off by default, an admin grants them tool by tool, and can also withdraw read tools. Every call stays within your role and your organization, and the publisher says each invocation is audit-logged.

Plans

Which plans it is available on

None of the 819 sheets in the directory shows plan availability. That information is not published anywhere, connector by connector.

The general rule is published: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner turns the connector on for the organization first. On the DataGrail side, tools also depend on the products your organization has. For the current state on your account, the sheet in the official directory remains the reference.

Limits

Where this connector stops

A connector is not an automation. Claude calls these tools while it answers you, and nothing starts on its own when a request lands.

Only the publisher documents this connector: neither Claude's help center nor Anthropic's developer docs have a page on it. The tool list is an observed floor, not a promise, and the partner badge is not a security audit. Anthropic says so on every sheet: it does not choose the tools a publisher exposes and does not guarantee they behave as described. Connect only what comes from a publisher you know.

Need help

Need help connecting DataGrail to Claude?

A person reads every message.

FAQ

Frequently asked questions about the Claude DataGrail connector

01What can Claude do with the DataGrail connector?
Claude can handle a good share of your privacy operations from the conversation. On the read side, it queries request tickets and opt-outs, the risk register and assessments, the Live Data Map inventory, consent cookies, tags and banners, integrations and their errors, the knowledge base and your support tickets. On the write side, it creates and fills in assessments, adds to the inventory, manages draft cookie rules and opens tickets. Sixteen tools on the sheet remain undocumented.
02Can Claude change data in DataGrail?
Yes, DataGrail classifies twelve tools as writes, but none of them works by default. An admin has to enable writes for the organization, then grant each tool to each person. Once open, they create or update assessments, add systems to the inventory, link processing activities, manage draft cookie rules and tags, and open or comment on support tickets. Sending product feedback is classified as a write too, even though it changes no existing record.
03Does Claude ask before acting in DataGrail?
By default, Claude asks for confirmation before each action it takes on an account on your behalf, and no source describes a rule specific to any DataGrail tool. The real locks sit upstream: writes off by default, tool-by-tool grants by an admin, and your own choice of tools on the authorization screen. On a Team or Enterprise workspace, owners on the Claude side can also shut writes for the whole organization.
04Which plans is the DataGrail connector available on?
No official source publishes plan availability connector by connector, and no directory sheet displays it. The general rule is that remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner enables the connector first. On the DataGrail side, tools also depend on the products you subscribe to. The sheet in the official directory remains the only up-to-date place for your account.
05Does Claude see all of our privacy data?
No, Claude stays within your role and your organization's products. Per DataGrail, every call is scoped to your organization and your permissions, and an admin can withdraw read tools from a user without ever going beyond what that role allows. To shut it all down, an admin disables external access in MCP Tool Access and active connections drop immediately. On the Claude side, a Team or Enterprise owner can restrict the connector as well.
06Why is the cookie rule Claude created not live yet?
Because cookie rules and tag edits apply to the draft version of the container. According to DataGrail, site visitors only see the change once that draft is published, and no tool on the sheet is described as publishing. That is a useful safety net: you can let Claude prepare the categorization of a batch of cookies, then review and publish yourself from DataGrail. To track what went live, get_consent_updates retraces the history.
07Claude or an automation tool for DataGrail?
They do different jobs, so it depends on the use. Claude fits a question or a one-off task: counting overdue requests, starting a vendor review, sorting a batch of cookies. It only acts during the conversation, and nothing goes out on its own when a request arrives, and every write needs an admin's grant first. An automation tool fits processing that must run without you, on an event or a schedule.