Resources · Claude connector

Claude Hex connectorWhat Claude can do in your Hex account.

The Claude Hex connector exposes 4 tools. 2 read your Hex workspace, 2 start or extend an analysis there, and 0 are left undocumented. Here is what Claude can find, what the Hex agent works out for you, and what a Hex admin keeps locked.

Verified Trustpilot reviews · AI, automation & growth agency

Overview

What the Claude Hex connector changes for analysis

You have a numbers question and the data lives in Hex. Instead of opening a notebook, you ask Claude. It either surfaces a project that already answers it or hands the question to the Hex agent, which runs the analysis in your workspace. The connector keeps you posted on its progress in the chat.

Reuse work that already exists. Before you rebuild a churn chart, search_projects scans your Hex workspace, and Claude shows project cards with a title, a description and a direct link.

Ask for an analysis in plain English. Say you want weekly signups by acquisition channel: create_thread opens a Thread, Hex's analysis conversation. The agent's thinking steps and chart carousels then show up in the chat as widgets.

Drill down without starting over. A follow-up question extends the same Thread through continue_thread, while get_thread brings back messages and results.

What Claude does not do here: it does not create or edit Hex projects, because the notebook editing tools Hex describes are not on the directory sheet. It also skips connections flagged as sensitive unless a Hex admin allows them. And nothing kicks off by itself: no Thread starts when a table refreshes. That kind of hands-off chain is the job of an automation tool, a different trade; the Integrations hub covers that side. For a connector built around spreadsheet-style bases, see the Claude airtable connector.

Vocabulary

Terms to know first

Five words, and the rest of the page reads straight through.

Connector
The link you set up once between Claude and your Hex workspace, so Claude can work in it while it answers you.
Tool
One named action the connector opens to Claude. Claude chooses which to call on its own, and the directory sheet lists each by name.
Authorization
Hex's own sign-in screen, where you give Claude the access it will use afterwards. Granted once per person, and taken back the same way.
Approval
The confirmation Claude waits for before it finishes an action that would change your account, shown in the chat when it matters.
MCP
The shared standard connectors are built on, which is what lets an assistant like Claude talk to an outside service such as Hex.
Connect

Connect Hex to Claude

  1. 01

    Locate Hex in your settings

    Open Claude's settings, go to Customize, then Connectors, and search for Hex. On a Team or Enterprise workspace, an Owner or Primary Owner enables the connector for the organization first, and each member then connects on their own.

  2. 02

    Start the connection

    Click Connect next to Hex and sign in through the window Hex opens itself. If you have access to more than one Hex workspace, pick the one that holds your working data.

  3. 03

    Approve the authorization screen

    Read Hex's authorization screen before you accept: it decides what the access covers, not Claude. If the link breaks later, use Disconnect and connect again; you can also withdraw access from your Hex account.

Tools

The 4 tools of the Claude Hex connector

Hex gives Claude 4 tools: 2 that read your account, 2 that change something in it.

Two lookup tools and two that put the Hex agent to work. Names stay exactly as Claude shows them.

  • 2 read
  • 2 write

What Claude reads (2)

2 tools

Two tools that look at your Hex workspace without adding to it.

search_projects

Looks through your Hex workspace for projects matching a query. Claude presents the hits as cards with a title, a description and a link to open the project.

When it helps
you suspect a teammate already built the retention dashboard you are about to redo from scratch.
Watch out
only projects your account is allowed to view come back.

Sourcelearn.hex.tech · September 30, 2026 ↗

get_thread

Retrieves the messages and results of an existing Thread. While an analysis is still running, the connector calls this tool again on its own to track progress and keep you posted.

When it helps
you return to an analysis started this morning and want its conclusions without running it twice.
Watch out
Hex says a Thread often takes several minutes to finish.

Sourcelearn.hex.tech · September 30, 2026 ↗

What Claude starts in Hex (2)

2 tools

Two tools that open or extend a Thread in your workspace. No source describes a specific confirmation, so the general rule below applies.

create_thread

Approval: see the rule

Creates a new Thread in your Hex workspace from your question. The Hex agent then works on your data, and its thinking steps and chart carousels appear in the chat.

What Claude asks for
no source describes a confirmation specific to this tool, so the general approvals rule is what applies.
When it helps
a finance lead wants average order value by channel for the last quarter.

Sourcelearn.hex.tech · September 30, 2026 ↗

continue_thread

Approval: see the rule

Adds a follow-up question to a Thread that is already open. The agent keeps the context of the earlier analysis and extends that same thread of work inside Hex.

What Claude asks for
nothing tool-specific is documented here, so it falls back on the default behavior described in the approvals section.
When it helps
after a first answer, you want the same numbers for a single country.

Sourcelearn.hex.tech · September 30, 2026 ↗

Approvals

What Claude confirms with you

By default, Claude stops and asks before any action it takes on an account on your behalf. Here that mostly concerns opening or extending a Thread.

On a Team or Enterprise workspace, owners choose whether members can let some actions through without being asked again. They can also cap what a connector does for the whole organization, for example keep search open and close everything else, and that setting binds everyone. Claude works with your rights and nothing more: what you cannot reach in Hex yourself stays closed to it. The official read-versus-write label for each tool only shows up in the settings of a connected account.

Plans

Which Claude plans include Hex

None of the 819 sheets in the official directory lists plan availability. Connector by connector, that information is not published anywhere.

The general rule is public: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner enables a connector for the organization before members connect one by one. For Hex's current status on your account, look at its sheet in the official directory. Hex also limits its server to some of its own tiers, which is settled on the Hex side, not in Claude.

Limits

Where the Hex connector stops

A connector is not an automation. Claude calls these tools while it answers you, never on its own when your data moves.

Only the publisher documents this connector: neither Claude's help center nor Anthropic's developer docs have a page on it, so the limits below come from Hex's documentation. The tool list is an observed floor, not a ceiling, since an admin can open actions no public sheet shows. The partner badge is not a security audit, and Anthropic notes on every sheet that it does not choose a publisher's tools or vouch for how they behave. Hex also presents its server as a beta.

Need help

Need help connecting Hex to Claude?

A person reads every message.

FAQ

Claude Hex connector FAQ

01What can Claude do with the Hex connector?
Claude can search your Hex projects and hand data questions to the Hex agent, right from the conversation. It finds existing projects, opens a Thread for the Hex agent to analyze your data, extends that Thread with a follow-up question and pulls back its results. Projects come back as cards with a link into your Hex workspace, so you get your answer without opening a notebook yourself. While a Thread runs, the connector checks on it without being asked.
02Can Claude create or change anything in Hex?
Yes, within a narrow scope: two tools create an analysis Thread or add a follow-up question to one in your Hex workspace. No tool on the sheet creates or edits a project or notebook, even though Hex describes separate editing tools for the Editor role elsewhere. According to the sources, Claude does not delete anything either. For those two Thread tools, Claude's general approvals rule is what applies, since no source describes anything more specific for them.
03Does Claude ask before it starts an analysis?
By default, yes: Claude stops and asks before any action it takes on an account on your behalf. No source describes a confirmation specific to opening or extending a Hex Thread, so that general rule is what applies. On a Team or Enterprise workspace, owners decide whether members can let certain actions through without a new prompt, and they can restrict what the connector does for the entire organization, for example by keeping search open and closing the rest.
04Which Claude plans give access to the Hex connector?
No official source publishes plan availability connector by connector, and none of the 819 directory sheets shows it. The general rule is that remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, with an Owner enabling the connector first on Team and Enterprise. Separately, Hex limits its server to some of its own tiers. The directory sheet remains the only up-to-date reference for your account.
05Does Claude see all the data in my Hex workspace?
No. Claude works with your rights and nothing more: what you cannot reach in Hex yourself, it cannot reach either. Hex also requires at least the Explorer workspace role to use the connector. Connections flagged as sensitive stay excluded until a Hex admin explicitly opens them up for this kind of access. Cell outputs from projects that rely on those connections stay unreadable too, and Hex points out that switching off API access does not cut the connector: only deactivating the user does.
06Why does a Hex analysis take a while to answer in Claude?
Because a Thread puts the Hex agent to work on your actual data, which often takes several minutes according to the publisher. Meanwhile, the connector checks back on the Thread by itself and keeps you updated. Thinking steps and charts displayed in the chat expire after 24 hours, so reopen the Thread in Hex if you want the result again later. Hex also still presents its server as a beta for now.
07Claude or an automation tool for working with Hex?
They do different jobs, so it comes down to the use. Claude is for asking a one-off question in plain English and following the Hex agent's analysis in the conversation. An automation tool runs a chain of steps without you, say every Monday or whenever a table changes. The connector never starts anything on its own, so recurring processing fits an automation tool better, while Claude handles exploration on demand.