Claude Viator connectorWhat Claude can find in the Viator catalog.
The Claude Viator connector exposes 2 tools, and both of them read. 2 read the public catalog of tours and activities, 0 change anything, 0 are undocumented. Below: what Claude searches, what it leaves to the Viator site, and who can switch it off in your organization.
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What changes when Claude can search Viator
Instead of clicking through filters, you describe the trip: the city, the dates, who is coming, the budget. Claude turns that into a search of the Viator catalog and brings back a short list you can compare in the conversation, then opens the full sheet of the activity you pick. When you are ready to book, a link sends you to Viator.
Go from a vague idea to a shortlist. search_experiences takes a sentence such as a food tour that suits children in a given city, plus your dates, and returns a short curated selection of matching experiences.
Narrow it down as you talk. Add a price ceiling, a shorter duration or a new preference, and Viator's own documentation says the search can be run again with the extra criteria.
Check the fine print before you click. get_experience_details opens one activity: its descriptions, highlights, price, duration and the cancellation terms, including how much is refunded depending on when you cancel.
What the connector does not do: its directory sheet lists no booking tool. Payment and reservation stay on Viator, through the link the details return. Viator's documentation also keeps visas, weather, transport, hotels, restaurants, flights and questions about an existing booking out of scope. For the wider picture of how assistants and automation tools fit together, the Integrations hub lists the other families.
Five words before you plug it in
The vocabulary of this page, in one minute.
- Connector
- The link you set up once between Claude and an outside service, so Claude can use that service while it answers you.
- Tool
- One named job the connector hands to Claude. Claude picks the ones it needs mid-answer, and the directory sheet lists them by name.
- Directory
- The official catalog where each connector has its own sheet: who publishes it, what it is for, and the tools it exposes.
- Approval
- The confirmation Claude waits for before it goes ahead with something that would change an account, asked at the moment it matters.
- MCP
- The shared standard connectors are built on: it is what lets an assistant like Claude talk to an outside service such as Viator.
Plug the Claude Viator connector in, in three steps
- 01
Find Viator in your connectors
Open Claude's settings, go to Customize, then Connectors, and look for Viator. On a Team or Enterprise workspace, an Owner or Primary Owner has to switch the connector on for the organization before members can use it.
- 02
Add it from its row
Click Connect on the Viator line. Viator's documentation describes a server address to add and no Viator account to sign in to, so expect no login of your own. If the link breaks later, Disconnect and add it again.
- 03
Ask with a place and dates
Start a conversation with a destination and travel dates. Viator's guidance tells the assistant to ask follow-up questions when the place or the dates are missing or unclear, so giving both up front saves a round trip.
The 2 tools of the Claude Viator connector
Viator gives Claude 2 tools: 2 that read your account, 0 that change something in it.
Both tools read the catalog, and Viator's server marks each of them as read-only. Names stay exactly as Claude shows them.
- 2 read
What Claude reads (2)
2 toolsTwo tools that search the Viator catalog and open one activity, without booking or changing anything.
get_experience_details
Pulls the complete sheet of one activity Claude already found: descriptions, highlights, photos, price, duration, key features and the cancellation policy, with the link to the Viator page.
search_experiences
Runs a free-text search of the catalog from where you are going and what you like, with your trip dates and optional limits on budget or duration, and returns a short curated selection.
What Claude asks before acting
Here, no tool changes anything, and no source describes a Viator-specific confirmation.
Claude's default rule is to stop and ask before any action it carries out on an account for someone. With Viator, both tools only search and read, so that rule has little to catch, and the booking itself happens on Viator's site, outside the conversation. On Team and Enterprise workspaces, owners decide which actions members may let through without being asked again, and they can limit what a connector does for the whole organization.
Which plans include the Claude Viator connector
None of the 819 directory sheets states its availability by plan, so there is no official answer for Viator alone.
Anthropic's general rule: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner switches the connector on for the organization before members can connect. For the current state of this one, check the Viator sheet in the directory, the only place that shows it.
What the connector does not do
This connector is documented only by its publisher: no Claude help center article and no Anthropic developer page covers it, so the limits below come from Viator.
A connector is not an automation: its tools run while Claude answers you, and nothing fires on its own when prices drop or a date opens up. By default the sheet exposes only reading, which is an observed floor rather than a promise. The directory's verification badge is not a security audit, and Anthropic says on every sheet that it does not choose a publisher's tools or vouch for how they behave.
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