Resources · Claude connector

Claude Viator connectorWhat Claude can find in the Viator catalog.

The Claude Viator connector exposes 2 tools, and both of them read. 2 read the public catalog of tours and activities, 0 change anything, 0 are undocumented. Below: what Claude searches, what it leaves to the Viator site, and who can switch it off in your organization.

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Overview

What changes when Claude can search Viator

Instead of clicking through filters, you describe the trip: the city, the dates, who is coming, the budget. Claude turns that into a search of the Viator catalog and brings back a short list you can compare in the conversation, then opens the full sheet of the activity you pick. When you are ready to book, a link sends you to Viator.

Go from a vague idea to a shortlist. search_experiences takes a sentence such as a food tour that suits children in a given city, plus your dates, and returns a short curated selection of matching experiences.

Narrow it down as you talk. Add a price ceiling, a shorter duration or a new preference, and Viator's own documentation says the search can be run again with the extra criteria.

Check the fine print before you click. get_experience_details opens one activity: its descriptions, highlights, price, duration and the cancellation terms, including how much is refunded depending on when you cancel.

What the connector does not do: its directory sheet lists no booking tool. Payment and reservation stay on Viator, through the link the details return. Viator's documentation also keeps visas, weather, transport, hotels, restaurants, flights and questions about an existing booking out of scope. For the wider picture of how assistants and automation tools fit together, the Integrations hub lists the other families.

Vocabulary

Five words before you plug it in

The vocabulary of this page, in one minute.

Connector
The link you set up once between Claude and an outside service, so Claude can use that service while it answers you.
Tool
One named job the connector hands to Claude. Claude picks the ones it needs mid-answer, and the directory sheet lists them by name.
Directory
The official catalog where each connector has its own sheet: who publishes it, what it is for, and the tools it exposes.
Approval
The confirmation Claude waits for before it goes ahead with something that would change an account, asked at the moment it matters.
MCP
The shared standard connectors are built on: it is what lets an assistant like Claude talk to an outside service such as Viator.
Connect

Plug the Claude Viator connector in, in three steps

  1. 01

    Find Viator in your connectors

    Open Claude's settings, go to Customize, then Connectors, and look for Viator. On a Team or Enterprise workspace, an Owner or Primary Owner has to switch the connector on for the organization before members can use it.

  2. 02

    Add it from its row

    Click Connect on the Viator line. Viator's documentation describes a server address to add and no Viator account to sign in to, so expect no login of your own. If the link breaks later, Disconnect and add it again.

  3. 03

    Ask with a place and dates

    Start a conversation with a destination and travel dates. Viator's guidance tells the assistant to ask follow-up questions when the place or the dates are missing or unclear, so giving both up front saves a round trip.

Tools

The 2 tools of the Claude Viator connector

Viator gives Claude 2 tools: 2 that read your account, 0 that change something in it.

Both tools read the catalog, and Viator's server marks each of them as read-only. Names stay exactly as Claude shows them.

  • 2 read

What Claude reads (2)

2 tools

Two tools that search the Viator catalog and open one activity, without booking or changing anything.

get_experience_details

Pulls the complete sheet of one activity Claude already found: descriptions, highlights, photos, price, duration, key features and the cancellation policy, with the link to the Viator page.

When it helps
you hesitate between two walking tours and want to know which one refunds you if the weather turns.
Watch out
it only gives a high-level view of the itinerary, not the stop-by-stop sequence.

Sourceexp-app-mcp.prod.ep.viator.com · October 1, 2026 ↗

search_experiences

Runs a free-text search of the catalog from where you are going and what you like, with your trip dates and optional limits on budget or duration, and returns a short curated selection.

When it helps
you land somewhere for a weekend and want options under a set price per person.
Watch out
it returns between 1 and 10 results per call, 5 when nothing else is asked.

Sourceexp-app-mcp.prod.ep.viator.com · October 1, 2026 ↗

Approvals

What Claude asks before acting

Here, no tool changes anything, and no source describes a Viator-specific confirmation.

Claude's default rule is to stop and ask before any action it carries out on an account for someone. With Viator, both tools only search and read, so that rule has little to catch, and the booking itself happens on Viator's site, outside the conversation. On Team and Enterprise workspaces, owners decide which actions members may let through without being asked again, and they can limit what a connector does for the whole organization.

Plans

Which plans include the Claude Viator connector

None of the 819 directory sheets states its availability by plan, so there is no official answer for Viator alone.

Anthropic's general rule: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner switches the connector on for the organization before members can connect. For the current state of this one, check the Viator sheet in the directory, the only place that shows it.

Limits

What the connector does not do

This connector is documented only by its publisher: no Claude help center article and no Anthropic developer page covers it, so the limits below come from Viator.

A connector is not an automation: its tools run while Claude answers you, and nothing fires on its own when prices drop or a date opens up. By default the sheet exposes only reading, which is an observed floor rather than a promise. The directory's verification badge is not a security audit, and Anthropic says on every sheet that it does not choose a publisher's tools or vouch for how they behave.

Need help

Need help connecting Viator to Claude?

A person reads every message.

FAQ

Questions about the Claude Viator connector

01What can Claude do with the Viator connector?
Claude can search Viator's catalog of tours, attractions and activities and open the full details of the one you choose. The directory lists 2 tools, both reading: one searches from a plain description of your trip plus dates and optional budget or duration limits, the other returns an activity's descriptions, price, duration, cancellation policy and a link to its Viator page. Each search returns between 1 and 10 results, 5 by default, and the search can be run again as you add criteria.
02Can Claude book or pay for an activity on Viator?
No booking tool appears on the directory sheet. Both tools search and read, and Viator's server marks them as read-only. The activity details carry a link to the Viator page, and that is where the reservation and the payment take place. By default the sheet only exposes reading; that is what is published today, not a promise about every future version of the connector. The details also give the cancellation policy, so you can check the refund terms before leaving the conversation.
03Does Claude ask before it does something with Viator?
Claude's default rule is to ask for confirmation before any action it takes on an account for you, but here both tools only search and read, and no source describes a Viator-specific confirmation. Viator's guidance does tell the assistant to ask you questions when the destination or dates are missing or unclear, so expect a follow-up question rather than a guess. On Team and Enterprise, owners can also limit what a connector may do for the whole organization.
04Which Claude plans include the Viator connector?
No official source publishes plan availability connector by connector. Anthropic's general rule is that remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, and that on Team and Enterprise an Owner or Primary Owner switches a connector on for the organization first. The Viator sheet in the directory shows the current state for your account. Nothing on that sheet ties Viator to a specific plan.
05Does Claude need my Viator account?
Viator's documentation describes adding its server address and nothing about signing in to a Viator account. The two tools work on the public catalog: listings, prices, durations and cancellation terms. Nothing in the sources describes access to your past bookings, your wishlist or your profile, so this page makes no claim that Claude can reach them. Claude only reaches what the two tools return, nothing more. Your own Viator profile stays out of the picture.
06Why does Claude not search when I mention a monument?
Viator tells the assistant not to run its search when you name a landmark, such as the Eiffel Tower, instead of a destination, such as Paris. The same guidance excludes visas, weather, transport, hotels, restaurants, flights and support on an existing booking. Rephrase with the city and your dates and the search can run normally. Viator's documentation lists these cases explicitly so that the assistant asks rather than guesses. Adding the dates helps too.
07Claude or an automation tool for Viator?
They do different jobs. Claude fits when you are in the loop: comparing a few activities, checking cancellation terms, adjusting the budget as you talk. An automation tool runs by itself when an event happens, with nobody chatting. Claude's Viator connector has no trigger and no booking step, so it is a research aid for the person planning the trip. Nothing is sent or booked without you opening the Viator page yourself.