FullStory alternatives

Six tools that replay sessions like FullStory, with prices you can read before a sales call.

Short answer: most teams leave FullStory because its paid plans are sold by quote and renew on contract, not because the product is weak. If you want product analytics with replay attached, go with Mixpanel: 1M events and 10K session replays free each month, and a Growth plan priced on a public slider. If you want replay, analytics, feature flags and experiments billed per use with no sales call, take PostHog. If you only watched recordings and heatmaps, Microsoft Clarity does that for $0.

Developers who used FullStory to reproduce bugs should look at LogRocket, marketing and ecommerce teams at Contentsquare (which now sells Hotjar's features), and product teams already deep in event analytics at Amplitude. Below: why people leave, what each tool costs against a FullStory quote, and the contract traps that comparisons usually skip.

Romain CochardCEO of Hack'celeration
Updated 20266alternatives compared$0entry price of all six30,000sessions in FullStory's free plan

The ranking is editorial: a sponsored placement is always flagged on its card, and no affiliate link changes a score.

The real reasons

Why teams are leaving FullStory

FullStory is one of the best known tools in what the industry calls digital experience analytics: it records what people do on a website or app, lets you replay any visit, and turns those clicks into searchable events, funnels and frustration signals such as rage clicks. Its autocapture records interactions before anyone tags them, and that remains its strongest argument. The complaints rarely target the product. They target how it is sold, how the bill grows, and what the free plan stops covering. Here are the five reasons we see most often, each with a number you can check.

You can't see a paid price before talking to sales

FullStory's plans page lists three paid tiers, Business, Advanced and Enterprise, with no price on any of them: the page sends you to a request for pricing and a demo instead. No monthly figure appears anywhere. Buyers who shared their contracts in 2026 put the median at about $28,240 a year, with deals reported from roughly $10,000 to more than $115,000. If your budget is a few hundred dollars a month, you only learn whether you fit after a discovery call, which is why many small teams start shopping before they finish the first one.

The free plan stops at 30,000 sessions and 10 users

The FullstoryFree plan is generous on paper: 30,000 monthly sessions and 12 months of analytics retention, for up to 10 users. The jump comes when traffic or the team grows. Past 30,000 sessions, FullStory stops capturing new sessions until the next cycle starts, and the only way to keep recording, or to add an 11th user, is a quoted paid plan, with nothing in between. A growing SaaS that doubles its traffic can go from $0 to a five figure annual contract in one step, while tools that bill per recording or per event let the bill rise in small increments.

Mobile capture is a paid add-on

FullStory sells mobile capture as a separate add-on called Mobile, on top of a paid plan. A team that runs a web app on the free plan and then ships an iOS or Android app has to buy both. Several alternatives below include mobile replay in their free tier, sometimes on a separate meter, which changes the math for any product with an app.

Renewals tend to cost more than year one

Field reports from FullStory buyers in 2026 describe a standard uplift of about 7% at renewal, which buyers say they could get waived by pushing back on budget. Multi-year deals are reported with 3% to 7% yearly escalators, and contracts usually renew automatically with an opt-out window of 30 to 60 days. On a $28,240 contract, a 7% uplift adds about $1,977 a year. None of this is on the plans page, so it only shows up in your own paperwork.

Sessions and retention drive the bill, not seats

FullStory prices around session volume. Users complained as far back as 2023 that pricing was "pretty high" and that they wanted more sessions but found it "too much $$$", and one team felt it was missing sessions before reaching its quota. Buyers in 2026 also report that how long you keep replays weighs more on the quote than how long you keep analytics. If your team mostly reads funnels and only watches a few replays, you may be paying for storage you barely open.
1
Best for product analytics with replay

Mixpanel

4.3/5

Mixpanel is a product analytics tool first: you send it events (sign-up, checkout, feature used) and it turns them into funnels, retention curves, flows and cohorts. Session replay sits on top of those events, so from a funnel step that leaks you can jump to the visits behind it. That is the opposite angle from FullStory, which starts from the recording and extracts events from it. Mixpanel's free plan includes unlimited seats, up to 1M events and 10K session replays a month. Our Mixpanel review scores it 4.3 out of 5, with 4.7 for features.

How its price reads against FullStory: you can price it yourself on a public slider. Growth costs $140 a month on monthly billing at 1.5M events, or $100 a month billed annually ($1,200 a year), and includes 20K replays, extendable up to 500k sessions. The annual option saves $480 a year at that tier. Even at 20M events, the top of the self-serve slider, Growth lists $1,635 a month billed annually ($19,620 a year), still below the median FullStory contract reported by buyers.

Its limit for a FullStory user is the setup. Mixpanel has autocapture on every plan, but its reports work best when someone defines and names the events you care about, so a team that relied on FullStory's "capture everything, ask later" approach will need a tracking plan before the reports become useful; our Mixpanel training builds one with you. If Mixpanel itself ends up too heavy, our list of Mixpanel alternatives covers lighter options.

Standout features
  • Funnels, retention and cohorts with replay one click away
  • Public Growth price slider, monthly or annual
  • Unlimited seats on the free plan
+Pros
  • ✓Free plan with 1M events and 10K replays a month
  • ✓Annual billing saves $480 a year at 1.5M events
  • ✓First year free for startups under 5 years old with up to $8M raised and no other offer redeemed
−Cons
  • ✗Reports need a tracking plan, even with autocapture on
  • ✗Replay is a companion to analytics, not the main view
  • ✗Above 20M events a month, pricing goes back to sales
Mixpanel vs FullStory
CriterionMixpanelFullStory
Paid entry price$140/mo monthly or $100/mo yearly (1.5M events)Quote only
Free tier1M events, 10K replays, unlimited seats30,000 sessions, 10 users
Billing unitEventsSessions
Main viewReports built on eventsRecordings and autocaptured events
Verdict

Pick Mixpanel if your team lives in funnels and retention and watches replays to explain them. Take PostHog instead if you want flags and experiments in the same bill, or Clarity if nobody will write a tracking plan.

Try Mixpanel →
2
Best self-serve all-in-one

PostHog

4.2/5

PostHog bundles the jobs FullStory does with several it doesn't: session replay, product analytics, feature flags, experiments, surveys and error tracking, with a free monthly allowance for each product (experiments are billed with feature flags). You get 1M analytics events, 5,000 web recordings and 2,500 mobile recordings free every month, with no credit card. Mobile replay covers iOS, Android, React Native and Flutter, so the add-on FullStory sells separately is part of the base product here.

How its price reads against FullStory: everything is metered and published. Web recordings cost $0.005 each from 5,000 to 15,000, then $0.0035 up to 50,000, $0.0020 up to 150,000, and as low as $0.0015 past 500,000. At 30,000 web recordings a month, the size of FullStory's free plan, PostHog charges about $102.50. PostHog states there are no minimums and no annual commitments, and bills monthly; annual prepaid deals exist above a certain spend for extra discounts.

The limit is the interface. PostHog is built by and for engineers, and a marketer used to FullStory's search will find more menus and more settings. The other trap is that several products bill at once: replay, events and flags each have their meter, so set a billing limit per product from day one.

Standout features
  • Replay, analytics, flags and experiments in one tool
  • Every unit price published, down to $0.0015 a recording
  • Mobile replay on iOS, Android, React Native and Flutter
+Pros
  • ✓Free tier that resets monthly, no card required
  • ✓No minimum spend or annual commitment
  • ✓Paid plan keeps events 2 years and recordings 90 days
−Cons
  • ✗Busier interface than FullStory for non-technical users
  • ✗Several meters can rise at once without limits set
  • ✗Guided onboarding call is paid, at $80 for 30 minutes
PostHog vs FullStory
CriterionPostHogFullStory
Paid entry pricePay per use from $0.005 a recordingQuote only
Free tier1M events, 5,000 web and 2,500 mobile recordings30,000 sessions, 10 users
Mobile replayIncluded, own free meterPaid add-on
CommitmentNone, billed monthlyQuote via sales
Verdict

Pick PostHog if you want FullStory's replay plus flags and tests without a contract. Take Mixpanel instead if your analysts want cleaner reports, or Clarity if you only need recordings.

Try PostHog →
3
Best free alternative

Microsoft Clarity

4.0/5

Microsoft Clarity records sessions, draws click and scroll heatmaps, flags rage clicks and dead clicks, and adds AI summaries of what visitors did. Microsoft describes it as a free service forever and says you never meet traffic limits or get pushed to a paid version. It records up to 100,000 sessions per project per day, which is more traffic than most sites that leave FullStory's free plan ever reach.

How its price reads against FullStory: you go from a quote to $0, whatever your traffic, and with as many teammates as you want. What you give up is depth. Clarity's search and segments are simpler than FullStory's, heatmaps stop at 100,000 page views each, and it does not try to be a product analytics suite.

The catch for UK and European traffic: Clarity needs explicit visitor consent in the EEA, the UK and Switzerland, passed to Microsoft through its consent API or a consent platform. If you skip it, sessions get fragmented. US-only sites are not affected, but a UK site should wire up consent on day one.

Standout features
  • Free with no traffic limits or paid tier
  • Up to 100,000 recorded sessions per project per day
  • Rage click and dead click detection
+Pros
  • ✓$0 for any traffic level and any team size
  • ✓No seat count tied to the price
  • ✓Mobile SDK for Android and iOS apps
−Cons
  • ✗Simpler search and segments than FullStory
  • ✗Heatmaps capped at 100,000 page views each
  • ✗Consent signal required for UK and EEA visitors
Microsoft Clarity vs FullStory
CriterionMicrosoft ClarityFullStory
PriceFree, no paid planFree up to 30,000 sessions, then quote
Session volumeUp to 100,000 a day per project30,000 a month on free
UsersNo seat limit on priceUp to 10 on free
Analytics depthHeatmaps and basic funnelsSearchable events and funnels
Verdict

Pick Clarity if FullStory was mostly a recording viewer for you. Take PostHog or Mixpanel instead if your team needs funnels, cohorts or experiments it can trust.

Try Microsoft Clarity →
4
Best for debugging

LogRocket

3.9/5

LogRocket is session replay built for developers. Every recording comes with console logs, network requests and error events, so a support ticket turns into a reproducible bug without guessing what the user clicked. Analytics events, error events and logs are unlimited on every plan; the price follows the sessions you capture, web and mobile in the same count, plus seats, retention length and add-ons. The Pro plan adds Galileo, an AI layer that ranks the issues hurting users the most.

How its price reads against FullStory: the full list price is published by volume. Core starts at $83 a month billed annually for 10,000 sessions ($990 a year), and costs $333 a month ($3,990 a year) at 50,000 sessions. Pro starts at $292 a month ($3,500 a year) at 10,000 sessions and becomes the selected plan at 100,000 sessions and up, where it lists $717 a month ($8,600 a year). Even that sits well below the median FullStory contract buyers report.

The limit is the free plan: 1,000 sessions a month, thirty times less than FullstoryFree. LogRocket is also less suited to marketers, since its views revolve around errors and technical signals more than conversion paths.

Standout features
  • Console logs, network calls and errors inside each replay
  • Unlimited analytics and error events on every plan
  • Galileo AI ranks issues by user impact on Pro
+Pros
  • ✓Full price list published by session volume
  • ✓Web and mobile sessions in one count
  • ✓Startup discount for companies under $50M in funding
−Cons
  • ✗Free plan limited to 1,000 sessions a month
  • ✗Listed prices are annual-plan equivalents
  • ✗Less helpful for marketing and CX questions
LogRocket vs FullStory
CriterionLogRocketFullStory
Paid entry price$83/mo billed annually, 10,000 sessionsQuote only
Free tier1,000 sessions a month30,000 sessions a month
Developer contextConsole, network, errors in replayAvailable, less central
MobileCounted with web sessionsPaid add-on
Verdict

Pick LogRocket if your FullStory seats were mostly engineers and support agents. Take Contentsquare or Clarity instead if the people watching replays work in marketing.

Try LogRocket →
5
Best for marketing and CX teams

Contentsquare

3.7/5

Contentsquare is a direct FullStory rival on large accounts, and it now also sells the heatmaps, recordings and surveys that made Hotjar famous. It completed the acquisition of Heap in 2023, so it covers experience analytics, product analytics and voice of customer under one roof. Our Contentsquare review scores it 3.7 out of 5, with 4.6 for features, and our Hotjar review still explains the inherited tools well.

How its price reads against FullStory: there is a self-serve tier, which FullStory doesn't sell. Growth starts at $49 a month on monthly billing or $39 billed yearly for 7k monthly sessions, with a 20% discount for yearly payment set up in the app by card or PayPal, and no annual contract is required. Adding the Voice of Customer surveys at 500 responses brings the estimate to $143 a month on monthly billing, after a 10% bundle discount, or $114 billed yearly. Pro and Enterprise go back to sales; our Contentsquare pricing guide details what each tier adds, and our Contentsquare alternatives list other options if the Pro quote is out of reach.

Read the free plan carefully. It counts up to 200k monthly sessions, but session replay captures only 5% of them, with a maximum of 10k. That is a sample, not a FullStory-style record of every visit.

Standout features
  • Heatmaps, replays, funnels and surveys in one plan
  • Self-serve Growth tier from $39/mo billed yearly
  • Owner of Hotjar's features and of Heap
+Pros
  • ✓No annual contract on Growth; cancel by downgrading
  • ✓20% off when paying yearly by card or PayPal
  • ✓Strong fit for ecommerce and marketing questions
−Cons
  • ✗Free replay samples 5% of sessions, max 10k
  • ✗UK and European customers are billed in euros
  • ✗Pro and Enterprise pricing only by quote
Contentsquare vs FullStory
CriterionContentsquareFullStory
Paid entry price$49/mo monthly or $39/mo yearly (7k sessions)Quote only
Free tier200k sessions, 5% replayed (max 10k)30,000 sessions, all recorded
SurveysVoice of Customer add-onNot the core product
CommitmentMonthly, cancel anytime on GrowthQuote via sales
Verdict

Pick Contentsquare if the people reading replays run conversion, merchandising or CX. Take PostHog or Mixpanel instead if product and engineering own the tool; our Mixpanel vs Contentsquare comparison shows where each one fits.

Try Contentsquare →
6
Best for large event volumes

Amplitude

3.7/5

Amplitude is a product analytics platform that added session replay, experiments, feature flags, guides and surveys around its core reports. Its free plan counts 2M events a month, twice the 1M of Mixpanel and PostHog, plus 10K monthly session replays and unlimited seats, with no credit card. Our Amplitude review scores it 3.7 out of 5, with 4.7 for features and 2.9 for ease of use.

How its price reads against FullStory: Plus starts at $0, with the first 2M events a month free, then bills by event volume and keeps the same 10K monthly replays as the free plan. Growth raises replays to 20K a month and Enterprise to 50K. Our Amplitude pricing breakdown walks through each plan and its event tiers.

The limit is the learning curve. Amplitude rewards a clean event taxonomy and an analyst who knows the tool; a team that loved FullStory's point-and-search approach will find it heavier at first. If it stays too heavy, our Amplitude alternatives list lighter tools.

Standout features
  • 2M events and 10K replays free each month
  • Flags and surveys around the analytics, A/B tests from Growth
  • Unlimited seats on the free plan
+Pros
  • ✓2M free events a month, twice Mixpanel's 1M
  • ✓Replay linked to behavioral cohorts
  • ✓Free Growth year for small startups
−Cons
  • ✗Steep learning curve for non-analysts
  • ✗Plus price grows with event volume
  • ✗Event taxonomy needs upfront work
Amplitude vs FullStory
CriterionAmplitudeFullStory
Paid entry pricePlus from $0, then by event volumeQuote only
Free tier2M events, 10K replays30,000 sessions, 10 users
Billing unitEventsSessions
Experiments and flagsUnlimited flags; A/B tests from GrowthNot the core product
Verdict

Pick Amplitude if analysts drive your product decisions and you already track lots of events. Take Mixpanel instead for a lighter learning curve (our Amplitude vs Mixpanel comparison goes deeper), or PostHog if engineers own the stack.

Try Amplitude →
At a glance

6 FullStory alternatives compared

Entry prices as each pricing page shows them, with monthly and annual billing labeled. The edge column gives the one reason to pick each tool over FullStory.

Best forEdge over FullStoryFree planTeam sizeVisit
1MixpanelProduct analytics with replayPublic price slider, stronger funnels4.3/5Free, Growth $140/mo monthly✓Product teamsVisit →
2PostHogSelf-serve all-in-oneReplay, flags and tests, no contract4.2/5Free, then $0.005/recording✓Product and dev teamsVisit →
3Microsoft ClarityBest free alternativeFree, no traffic limits4.0/5Free✓Small businessesVisit →
4LogRocketBest for debuggingLogs and network calls in each replay3.9/5Free, Core $83/mo billed yearly✓Engineering teamsVisit →
5ContentsquareMarketing and CX teamsSelf-serve tier with surveys3.7/5Free, Growth $39/mo billed yearly✓Marketing and ecommerceVisit →
6AmplitudeLarge event volumes2M free events a month3.7/5Free, Plus from $0✓Analyst-led product teamsVisit →

Is your tool missing from this page? Email us: hello@hackceleration.com

Reality check

Stay on FullStory, or switch?

Staying makes sense if…

  • You fit in FullstoryFree: under 30,000 sessions a month and 10 users, with a year of analytics history you would lose by moving.
  • Your analysts rely on retroactive search across autocaptured events and nobody has time to write a tracking plan.
  • You signed a multi-year deal with a capped price and your renewal is more than a year away.
  • Your web and mobile capture, data exports and integrations are wired into FullStory and a migration would take a quarter.

Switch if…

  • Your renewal notice arrives with an uplift, and the opt-out window closes in 30 to 60 days.
  • You crossed 30,000 sessions or 10 users and the first paid quote is a five figure annual contract.
  • You only watch recordings and heatmaps, which a free tool now covers.
  • You are shipping a mobile app and would pay for the Mobile add-on on top of a paid plan.
Buyer's guide

How to choose a FullStory alternative

FullStory sits in a category usually called digital experience analytics, which overlaps with two others. Session replay tools rebuild individual visits from recorded page changes, clicks, scrolls and taps, so you can watch a user struggle. Product analytics tools count actions, called events, and turn those counts into funnels, retention curves and cohorts. Experience analytics suites add heatmaps, frustration signals and surveys for marketing teams. They all work the same way under the hood: a JavaScript snippet or a mobile SDK captures interactions in the browser or the app, masks sensitive fields on the device, sends the rest to the vendor, and the dashboard replays or aggregates it.

Before comparing names, decide which of those three jobs you actually used FullStory for, then demand five things from any replacement. Mobile SDKs for the frameworks you ship. Masking and consent controls your privacy team accepts, including for UK and EU visitors. Replay linked to events, so you can go from a drop-off to the sessions behind it. A retention period that covers your reporting cycle. And a billing unit you can forecast, with a spending cap. That last point is where most surprises come from, because each tool counts something different. For a wider view of the category, see our ranking of the best product analytics tools and our guide to heatmap and A/B testing tools.

Sessions: one visit, one unit

A session is one visit, from the first page or screen to the moment the user leaves or goes idle. FullStory, LogRocket and Contentsquare count sessions. It is easy to forecast from your web analytics, but a site with many short bounces pays for visits nobody will ever watch. Ask whether bounced visits count, and whether you can record only some pages.

Events: every action counts

An event is one tracked action: a page view, a click, a purchase. Mixpanel, Amplitude and PostHog's analytics count events. A power user who triggers 200 events costs more than a visitor who triggers 5. Pull your monthly event count before you ask for any quote: it is the number that sizes a Mixpanel or Amplitude bill.

Recordings: replay on its own meter

Some tools meter replay separately from analytics. PostHog bills web recordings at $0.005 each after 5,000 free; Mixpanel includes 10K replays free and 20K on Growth; Amplitude 10K on Free and on Plus, 20K on Growth. Contentsquare's free plan replays a 5% sample of sessions. Check whether a sample is random or whether you can force full capture on checkout and sign-up.

Contracts: read the renewal clause

Quote-based tools sign annual contracts that usually renew automatically. Put the opt-out date in your calendar the day you sign, ask for a cap on renewal increases, and get overage rules and mobile volume in writing. Self-serve tools such as PostHog and Contentsquare Growth let you leave by downgrading at the end of a month.

Moving off FullStory

List the funnels, segments and dashboards your team opens every week and rebuild those first. Export the event data you need for history before your contract ends. Then run the new tool next to FullStory for two or three weeks and compare session counts and conversion rates before you switch the old script off.

  • SDKs for every framework you ship
  • Masking and consent controls for UK and EU visitors
  • Replay linked to events and funnels
  • Retention that covers your reporting cycle
  • Billing unit: sessions, events or recordings
  • A spending limit or written renewal cap
FAQ · 9 questions

FullStory alternatives: frequently asked questions

  • How do I cancel a FullStory contract without paying another year?

    Send written notice before the opt-out window closes, which buyers report at 30 to 60 days before the renewal date. The same buyers report that contracts usually renew automatically, so missing that window can commit you to another term. Check the exact notice period in your order form the week you sign, not the week the invoice arrives.

  • Can you negotiate the price of a FullStory quote?

    Yes. Buyers who shared their deals in 2026 report discounts of 20% to 35% off first quotes, and 10% to 15% for paying a year upfront. Quarter ends fall in March, June, September and December, when sales teams have the most room. A competing quote from one of the tools on this page is your best lever.

  • Does Microsoft Clarity work without cookie consent?

    Partly. Without consent Clarity still collects page views and basic interactions, but sessions are fragmented and full session replays and user journey continuity are unavailable. Microsoft locates visitors by IP address, and consent is expected for people in the EEA, the UK and Switzerland, so a US site with no European traffic is not affected.

  • How long does Microsoft Clarity keep session recordings?

    30 days by default. Recordings you mark as favorites, plus a random sample, are kept for up to 9 months, and recordings cannot be downloaded, so favorite the sessions that matter before the month runs out. Plan for this if you used FullStory's 12 months of analytics retention as your history.

  • Is Heap part of Contentsquare now?

    Yes. Contentsquare completed its acquisition of Heap, the product analytics platform, in 2023. Heap's autocapture approach is close to FullStory's, which is why it appears in many lists of FullStory alternatives; ask Contentsquare's sales team how Heap is packaged with its plans before you compare it.

  • Do startups get free access to FullStory alternatives?

    Several offer a free year. Mixpanel gives its first year free on the Startup Plan to companies founded less than 5 years ago with up to $8M raised that haven't redeemed another offer or been on a paid plan; Amplitude gives a free year of Growth to startups under $10M in funding and fewer than 20 employees. LogRocket lists a startup discount for companies under $50M in funding.

  • Does Contentsquare bill UK customers in pounds?

    No. Contentsquare bills its Growth plans in euros for European customers, and its pricing page names the UK as part of that region. A UK team paying in sterling should budget for exchange-rate swings on each invoice.

  • Does PostHog charge for onboarding help?

    Yes, if you want a guided call. PostHog sells a 30 minute onboarding session with one of its experts for $80, meant to get the setup right the first time. Its docs stay free, and email support comes with the paid plan.

  • Is Smartlook still a FullStory alternative?

    No, not for a new project. Cisco stopped selling new Smartlook subscriptions in 2026 and stopped renewals later that year; the platform is switched off in 2027 and its remaining data deleted. Its session replay, heatmaps and funnels live on inside Digital Experience Analytics in Splunk Observability Cloud, so a Smartlook user now picks from the same list as a FullStory user.

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