Claude Infobip Message connectorWhat Claude can do in your Infobip Message account.
The Claude Infobip Message connector exposes 2 tools. 1 read tool to track a message, 1 write tool to send it, 0 undocumented. Below: what Claude can send over SMS, RCS, MMS or Viber, what it asks first, and what the sources say about delivery reports.
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What the Claude Infobip Message connector changes for notifications
Rather than opening the Infobip console for a one-off message, you ask Claude to let a customer know. It drafts the text with you, sends it over SMS, RCS, MMS or Viber in a single tool call, then can check how the message is doing. The publisher aims it at simple notifications, not campaigns.
Confirm an order or a delivery. A customer is waiting on a package: send delivers text, an image or a link to a file over the channel you pick, without you handling each channel's rules.
Remind someone of an appointment. A dental practice wants to ping a patient the day before: you give the number and the time, Claude writes it and sends it.
Find out whether it landed. The sheet promises delivery reports so Claude knows whether a message got through, and lists check_status next to send; no source names the tool that returns them. Infobip's repository marks that feature as planned: the limits section sets the two versions side by side.
What Claude does not do with this connector: no scheduling, no message logs, no bulk sends, no templates, no WhatsApp or email; Infobip keeps those on other servers. And nothing goes out on its own: Claude sends only during a conversation, when you ask. For a reminder triggered by an event, you need an automation tool, a different job; the Integrations hub covers that side.
The vocabulary in one minute
Five words you will meet while connecting Infobip Message.
- Connector
- The link you set up once between Claude and a service, so Claude can work with it while it answers you.
- Tool
- One named capability the connector opens to Claude. Claude picks the ones it needs, and the directory sheet lists them all.
- Authorization
- The service's own sign-in screen, where you hand Claude the access it will use from then on. Granted once, and taken back the same way.
- Approval
- The confirmation Claude waits for before it completes an action that changes your account, shown right in the conversation.
- MCP
- The shared standard behind connectors: it is what lets an assistant like Claude talk to an outside service.
Connect Infobip Message to Claude in three steps
- 01
Find Infobip Message in your settings
Open Claude's settings, go to Customize then Connectors, and locate Infobip Message in the list. On a Team or Enterprise workspace, an Owner or Primary Owner has to enable it before you can sign in.
- 02
Start the connection
Hit Connect on its row, then sign in through the window that the service opens on its own side. If the link ever breaks, use Disconnect and connect it again.
- 03
Review the authorization screen
Read the authorization screen before you accept: it belongs to the service, and it sets what the access covers. You can also revoke that access later from your Infobip Message account.
The 2 tools in the Infobip Message connector
Infobip Message gives Claude 2 tools: 1 that read your account, 1 that change something in it.
One tool reads a message's status, the other sends. Names stay exactly as Claude shows them.
- 1 read
- 1 write
What Claude reads (1)
1 toolOne tool that looks up a send without changing anything.
check_status
The second tool on the sheet. That sheet promises delivery reports that tell Claude whether a message landed; this page ties that promise to check_status, a link no source makes by name, and Infobip's repository marks delivery reports as planned.
What Claude changes (1)
1 toolOne tool that pushes a message out to a real recipient. No source describes its confirmation, so the general rule applies.
send
Approval: see the rulePushes out a text, an image or a link to a file over SMS, RCS, MMS or Viber in one call. This is the tool that reaches a real phone: the message lands with the person.
What Claude asks before it acts
By default, Claude stops and asks for your go-ahead before each action it takes on an account for you. With a tool that sends real messages, that safeguard is the one that matters.
On a Team or Enterprise workspace, owners decide whether a member may let some actions through without confirmation. They can also cap what a connector may do across the organization, keeping status checks and shutting sends for instance, and nobody bypasses that from a personal account. Claude works with your Infobip access and nothing beyond it. For its part, Infobip stresses fine-grained access controls for high-impact operations such as sending.
Which plans it is available on
None of the 819 sheets in the directory shows availability by plan. Connector by connector, that information is not published anywhere: a genuine gap in the catalogue.
The general rule is published: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner turns the connector on for the organization before members can connect. For the current state, check the Infobip Message sheet in the official directory.
Where this connector stops
A connector is not an automation. Claude calls these tools while it answers you: no message goes out when an order is placed or an appointment draws near.
The tool list is an observed floor, not a promise: an admin can open actions that appear on no public sheet. The partner badge is not a security audit, and Anthropic says so on every sheet: it does not choose the publisher's tools and does not vouch for their behavior. This connector is documented by its sheet and Infobip's repository alone, which flags it as early access. To compare with another connector's page, see the Claude activecampaign connector.
Does the connector return delivery reports?
- Claude directory sheet ↗October 1, 2026The sheet advertises getting delivery reports back and lists a check_status tool.
- Official infobip/mcp repository, comparison table ↗undatedFor the Message server, the delivery reports row is marked planned: announced, not shipped.
What this page followsThe sheet read on October 1, 2026 does list check_status, which reflects what Claude exposes today, while the undated repository table marks delivery reports as planned. Neither side is declared stale: test check_status on a real send and check the directory sheet on your own account before relying on it.
Need help connecting Infobip Message to Claude?
A person reads every message.
