Resources · Claude connector

Claude Phoenix by HG Insights connectorWhat Claude can do in your Phoenix by HG Insights account.

The Claude Phoenix by HG Insights connector exposes 15 tools: 15 read, 0 write, 0 undocumented. They look up a company's technology, spend, buying signals, contracts and people. Here: what each returns, what costs credits, and what the data may not be used for.

Verified Trustpilot reviews · AI, automation & growth agency

Overview

What the Claude Phoenix by HG Insights connector does for sales teams

Phoenix puts HG Insights' B2B data inside the conversation: what a company runs, what it spends on IT, which topics it is researching, its outsourcing contracts and the people who work there. You ask about an account in plain words, and Claude picks the lookups it needs while it answers.

An account profile before a first meeting. company_firmographic returns size, industry and corporate hierarchy, company_technographic the products installed today, and company_intent the topics with the strongest intent signals.

A prospect list built from criteria. company_search filters many companies at once by technology installed, geography, employee band, revenue range, industry or NAICS code.

The right people on an account. contact_search finds people at a company by job title, seniority and location, then contact_enrich returns the email or phone of a person you already know, through Apollo or ZoomInfo.

What the directory sheet leaves out. Every tool is a lookup: no source describes Phoenix writing to your CRM, and HG Insights states its data is licensed for an assistant's reasoning, not for populating a system of record. Calls are metered in AI credits on your Phoenix subscription. And nothing runs on its own: Claude calls these tools while it answers, never on a schedule. For recurring syncs, that is a different job, done by the automation platforms on the Integrations hub.

Vocabulary

Five terms to know first

Claude's vocabulary, as you will see it while connecting Phoenix.

Connector
The link you set up once between Claude and an account you already have, so Claude can use it in the middle of a reply.
Tool
One named action a connector opens to Claude. Claude picks the ones it needs by itself; the directory sheet lists each by name.
Authorization
The service's own sign-in screen, where you grant Claude the access it will use. Given once per person and revocable the same way.
Approval
The confirmation Claude waits for before it changes something in an account, shown in the chat at the moment it applies.
MCP
The common standard behind connectors: it is what lets an assistant such as Claude talk to an outside service the same way every time.
Connect

Connect Phoenix to Claude in three steps

  1. 01

    Find Phoenix in Claude

    In Claude's settings, open Customize, then Connectors, and find Phoenix by HG Insights in the list. On a Team or Enterprise workspace, an Owner or Primary Owner must switch it on before each member can sign in.

  2. 02

    Start the connection

    Click Connect on its row and sign in to Phoenix in the window HG Insights opens itself. If the link stops working later, use Disconnect and connect again.

  3. 03

    Read the authorization screen

    Read the authorization screen before you accept. It belongs to HG Insights, not to Claude, and it sets what the access covers. Once accepted, the connector is available in your next conversation.

Tools

The 15 tools, grouped by what they do

Phoenix by HG Insights gives Claude 15 tools: 15 that read your account, 0 that change something in it.

All fifteen consult HG Insights data or the web. Names stay exactly as Claude shows them.

  • 15 read

What Claude reads (15)

15 tools

Lookups on companies, contacts and the open web. Some cost credits; none is described as writing.

company_technographic

Lists the products a company has installed today, each with its vendor, a usage-intensity score, a count of locations and the dates it was first and last verified.

When it helps
before a demo, you want to know which tools the prospect already runs.
Watch out
HG Insights lists it at 2 credits per call.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_firmographic

Returns the firmographic basics of one company: name, location, industry, employee and revenue size, its place in the corporate hierarchy and its global headquarters.

When it helps
you need to know whether an inbound lead sits in a subsidiary or at group level.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_intent

Gives a broad view of one company's intent signals: top topics scored from 0 to 100, an intent level, a buyer-journey stage and a context such as displacement, expansion, complementary or whitespace.

When it helps
opening a conversation on a topic the account is already researching.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_spend

Estimates a company's annual IT spend in US dollars, split by spend category and by country, from HG Insights' modelled data.

When it helps
sizing an opportunity before you price a proposal.
Watch out
these are modelled estimates, not billed amounts.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_cloud_spend

Maps the cloud and internet-infrastructure vendors a company relies on, from HG Insights Cloud Dynamics, listing vendors and adoption.

When it helps
checking which infrastructure providers a target already works with.
Watch out
despite the name, no dollar figure comes back.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_contracts

Reports what HG Insights knows of a company's contracts: vendor relationships, deal values, status and duration, service lines, renewal timing and the entity holding each contract.

When it helps
spotting which of an account's contracts come up for renewal.
Watch out
the data covers ICT outsourcing, not product-level agreements.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_fai

Shows which departments inside one company use specific products, with each department's usage share, signal strength, decision-maker and influencer flags, roles and where the signal was found.

When it helps
you know the account runs a tool and want to know which team to approach.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_operating_signals

Rolls HG mentions and AI-maturity data up into ten labelled stage attributes, giving a single operational profile of one company rather than a list of products.

When it helps
getting one structured read on an account, including its AI maturity, before you plan an approach.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_install_time_series

Returns a monthly installation-intensity series per product for one company, given by its domain, so you can follow its technology adoption month after month instead of a single snapshot.

When it helps
checking whether a product's use at an account is growing or shrinking.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_gov_opportunities

Finds open US federal solicitations where one named company, given by its domain, is the likely incumbent or a probable bidder. The answer is a list of solicitations tied to that company.

When it helps
seeing which public opportunities a partner or a competitor is positioned on.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

company_gov_relationships

Maps one company's federal teaming partners from USAspending.gov subaward records, in both directions: the primes that pass work down to it and the subcontractors it passes work down to.

When it helps
working out which prime contractor to approach for a joint bid.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

contact_enrich

Returns the email, phone, seniority or title, social profiles and employment history of a person you already know, through Apollo or ZoomInfo.

When it helps
you kept a few names from a search and need a way to reach one of them.
Watch out
billed per revealed detail, 0.2 credits per email and 2 per phone.

Sourcephoenix.hginsights.com · October 1, 2026 ↗

Approvals

What Claude asks before acting

By default, Claude stops to ask before any action it takes on an account on your behalf. The request shows up in the conversation when it matters.

On Team and Enterprise, workspace owners decide whether members can let some actions run without a prompt each time. They can also cap what a connector does for the whole organization, and no member can lift that from their own account. Claude uses the access of the person signed in, nothing wider. Here, every listed tool is a lookup, and no source describes a confirmation step for any of them, including the contact reveals that consume credits.

Plans

Which Claude plans include it

Of the 819 sheets in the official directory, none shows availability by plan. That answer, connector by connector, is not published anywhere.

The general rule is: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, and desktop extensions install on Claude Desktop. On Team and Enterprise, an Owner or Primary Owner switches a connector on for the organization before members can sign in. Your Phoenix subscription is a separate matter, set by HG Insights. For the current status, open the Phoenix sheet in the directory.

Limits

Where this connector stops

A connector is not an automation. Claude calls these tools while it answers you, and nothing fires when an account's intent spikes or a contract nears renewal.

The tool list is an observed floor, not a ceiling: an administrator can open actions that no public sheet shows. The partner badge is not a security audit, and Anthropic writes on every sheet that it does not pick a publisher's tools nor guarantee their behaviour. Only HG Insights documents this connector; no Claude help article covers it. Other connectors are listed on the Claude connectors hub.

Need help

Need help connecting Phoenix by HG Insights to Claude?

A person reads every message.

FAQ

Questions about the Claude Phoenix by HG Insights connector

01What can Claude do with the Phoenix by HG Insights connector?
Claude can research companies and people with HG Insights data while it answers you. Its fifteen tools cover a company's profile and current tech stack, adoption over time, department-level usage, IT spend and cloud vendors, buying intent, outsourcing contracts, open US federal solicitations and teaming partners, an operational profile, prospect lists by criteria, contact discovery and enrichment, plus a live web search for recent news and public context that HG data does not hold.
02Can Claude write or change anything through Phoenix?
By default, its sheet exposes only reading. All fifteen tools are described by HG Insights as lookups, and none is described as writing to Phoenix or to your CRM. That is an observed floor, not a promise, because an administrator can open actions no public sheet lists. The publisher also states that this data is licensed for an assistant's reasoning, and that writing it into a system of record should go through its API instead.
03Does Claude ask before running a Phoenix lookup?
No source describes a confirmation specific to any Phoenix tool, so the general rule applies: by default, Claude asks before any action it takes on an account for you. Lookups change nothing, but some calls consume AI credits, contact reveals in particular. On Team and Enterprise, owners decide whether some actions may pass without a prompt and can restrict the connector for the whole organization, a setting members cannot override.
04Which Claude plans is Phoenix available on?
No official source publishes plan availability connector by connector, and no directory sheet displays it. The general rule says remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, with an Owner or Primary Owner switching them on first on Team and Enterprise. The Phoenix sheet in the official directory shows its current state. Separately, the tool calls draw on credits from your Phoenix subscription with HG Insights.
05Does Claude see everything in our Phoenix account?
Claude works with the access of the person who signed in, and nothing beyond it. What it reaches are the fifteen lookups described by HG Insights, metered in your organization's AI credits. The contact tools also depend on which provider, Apollo or ZoomInfo, your organization has configured. On Team and Enterprise, an owner can restrict what the connector may do for every member, and nobody lifts that from their own account.
06Why does a Phoenix answer cost credits even when nothing changes?
Because HG Insights meters tool calls in AI credits, not writes. Each Phoenix plan includes a monthly allotment and usage beyond it is billed at the plan's overage rate. Some rates are published per tool: a technographic lookup or a contact search costs 2 credits, and contact enrichment is billed per revealed detail, 0.2 credits per email and 2 per phone. A cached answer already fetched by someone in your organization costs zero.
07Claude or an automation tool for HG Insights data?
They serve different needs, so choose by task. Claude works in a conversation: you ask about an account, it looks up Phoenix data and writes the brief, then nothing more happens. It does not sync records or react when a signal changes. An automation platform runs scheduled or event-driven steps in the background, and HG Insights itself points recurring CRM writes to its API. Use the connector for research on demand.