Basin Zapier integrationAutomate Basin with Zapier.
The Basin Zapier integration gives you 1 trigger, 0 actions and 0 searches. One event, a new form submission, and it arrives the instant it happens, even on the free plan. Here is what you can build with it, what it costs and what goes wrong.
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What the Basin Zapier integration really does
Basin collects what people type into the forms on your site, without you writing a backend. Connected to Zapier, it does one thing: every new submission starts a Zap, an automation made of one starting event and one or more steps that follow. Basin only ever starts the chain. Everything after it happens in other apps.
Three results people actually get out of it. First, an alert: a contact form is filled in, and a message lands in the inbox of whoever handles leads, built on New Submission. Second, a clean list: each submission becomes a new row in a spreadsheet, so sales stops copying answers by hand. Third, a record in your CRM: the person who wrote in becomes a contact there, with the answers they typed attached.
Now the part the app page skips. Zapier cannot do anything inside Basin. There is no action to edit a submission, no step to delete one, and no search to look an old one up. If your plan was to clean up spam in Basin from a Zap, that is not on offer. Basin is a source here, never a destination.
The upside is real, though. The trigger is instant (more on that below), so even the free plan reacts the moment a visitor hits submit. Plenty of triggers on Zapier wait for a timed check instead.
Comparing tools? The same form backend has a Basin Make integration page, and the Make vs Zapier comparison lays out the criteria side by side, with no verdict.
Zapier vocabulary in one minute
Eight words you will meet in the editor. Each one is explained once here, then used as is.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier sits and waits for it to happen.
- Action
- What the Zap does once it has started: the step that writes, sends or moves something for you in another app.
- Task
- The unit Zapier bills. One action your Zap completes successfully counts as one task on your plan.
- Polling trigger
- A trigger Zapier checks on a timer. It asks the app for new items at a fixed interval and keeps only the unseen ones.
- Instant trigger
- A trigger the app reports by itself. It calls Zapier the moment the event happens, so nothing waits for a check.
- Filter
- A step that lets the Zap continue only when what arrived meets a condition you set, and stops it otherwise.
- Connection
- Your Basin account linked to Zapier once, then reused by every step in every Zap that needs Basin.
- Multi-step Zap
- Any Zap with more than one trigger and one action. A second action, a filter or a search turns it into one.
What a Basin Zap costs you
Good news first: Basin is not a premium app, so it works on the free plan. The trigger itself never costs a task.
- Premium appNo, works on the free plan
- Free plan100 tasks a month, two-step Zaps
- Trigger costNothing, only successful actions count
- Basin trigger typeInstant, the plan interval does not apply
You pay in tasks only when an action succeeds. One submission feeding one action costs one task; add two more actions and that same submission costs three. A failed action is not counted. The free plan gives you 100 tasks a month and unlimited Zaps, but only two steps per Zap: one trigger, one action. Add a filter or a second action to that Zap, and you are building a multi-step Zap that needs a paid plan.
Connect Basin to Zapier in three steps
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. A dialog opens with a search box: type Basin and pick it from the list of apps that comes up.
- 02
Add the connection
Click Add connection. A new browser tab opens on the Basin side. Sign in with the account that owns the forms you want to watch, not a colleague's account.
- 03
Grant access
Allow Zapier to reach the account. The connection then shows on the Apps page and every Zap can reuse it. A form owned by someone else needs shared access first.
Your first Basin Zap: from submission to inbox
GoalEmail an alert to the person who handles leads for every new Basin submission, in a two-step Zap the free plan covers.
- 01
Create the Zap
Start a new Zap from your Zapier dashboard. Choose Basin as the app that starts it and New Submission as the event to watch.
- 02
Pick the account and test
Select your Basin connection, then test the trigger. Zapier brings back the three most recent submissions, so you map fields on a real one.
- 03
Add the action
Add your email app as the action, then map the submission fields into the subject and body of the message so the alert reads clearly. One trigger and one action: the free plan stops exactly here.
- 04
Test, then publish
Run each step once and read what came back. When the alert looks right in your inbox, click Publish to switch the Zap on.
The Basin trigger
1 event starts a Zap when something happens in Basin, and one of them is instant: the app calls Zapier straight away, whatever your plan.
New Submission
Instant triggerIn Zapier“Triggers when your form receives a submission.”
Each time a visitor sends one of your Basin forms, this trigger hands the full set of answers to Zapier. What it carries depends on how you built the form, so test it once to see exactly what lands in Zapier.
When a Basin Zap breaks
Zapier links no help article to Basin, so these are the general limits that hit form Zaps.
None of them shows up as a clear error. They show up as missing rows or a drained task count. If one looks familiar, the Zapier troubleshooting page walks through the fixes.
Old submissions never arrive
A Zap only reacts to what happens after you publish it. Everything already stored in Basin stays there, and moving that backlog is a separate job.The Zap feeds itself
If an action ends up sending the same Basin form again, the Zap sets itself off over and over and burns through your tasks fast.A sudden flood is held back
A huge batch of submissions at once, after a bulk test or a migration, can be held back by Zapier's flood protection instead of running.Every submission costs tasks
Each submission that reaches a successful action counts. A busy form on a one-action Zap spends one task per entry out of the 100 monthly tasks of the free plan.
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