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Judge.me Zapier integrationAutomate Judge.me with Zapier.

The Judge.me Zapier integration gives you 1 trigger, 0 actions and 0 searches. One event, a new review, fires instantly and can feed any other app you run. Here is what it does, what it costs, how to plug it in and where it trips.

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Overview

What the Judge.me Zapier integration actually does

Judge.me collects product reviews, store reviews and questions on Shopify, WooCommerce and BigCommerce shops. Linked to Zapier, it does one thing: the moment a shopper leaves a review, Zapier hears about it and passes that review on to another tool you choose. It listens. It does not write anything back into Judge.me.

Three results people usually build on that single event. A team alert: each fresh review lands in a chat channel, so support sees the angry one before the customer writes again. A review log: every review becomes a row in a spreadsheet, which gives marketing a running record to sort and quote from. A follow-up task: a low score opens a ticket or a to-do in your helpdesk, with the reviewer's text already in it. All three start from New Review; only the second step changes.

Now the part the app page skips. Zapier cannot reply to a review, publish or hide one, ask a customer for a review, or pull the reviews you already have. There is no action and no search for Judge.me, so the app can only ever sit at the top of a Zap, never in the middle or at the end. If your plan was to push reviews into Judge.me from somewhere else, this integration will not do it.

Picking a platform first? Our Zapier review covers the editor and the pricing logic in depth, and the n8n vs Zapier comparison lays out where each one fits when your Zaps start to grow.

Vocabulary

Zapier words in one minute

Seven terms come back on every line of this page. Here they are in plain English, once.

Zap
The automation you build on Zapier: one event that starts it, then one or more steps that run every time that event happens.
Trigger
The event in an app that starts the Zap. For Judge.me it is a new review; once the Zap is on, Zapier waits for it.
Action
What the Zap does after it starts: the step that writes, sends or moves something for you, in another app here.
Task
The unit Zapier bills. One task is one action your Zap finishes successfully; your plan counts those, nothing else.
Polling vs instant
A polling trigger is checked on a timer. An instant one is reported by the app the moment it happens. Judge.me's is instant.
Filter
A step that lets the Zap go on only when what arrived meets your condition, like a low star score, and stops it otherwise.
Search step
A step that looks up something already stored in an app so later steps can use it. Judge.me offers none on Zapier.
Cost

What it really costs you

Judge.me is not one of the apps Zapier keeps for paid plans, so it works on the free plan. The bill depends on what happens after the review arrives.

  • TriggerFree, never counted
  • Each successful action1 task
  • Free plan100 tasks a month, two-step Zaps
  • Filter or extra actionMulti-step Zap, paid plan

The trigger never costs a task, and neither does Zapier listening for new reviews. Each action that succeeds counts as one task; an action that fails does not count. A Zap with three actions uses three times what a one-action Zap uses. The free plan gives 100 tasks a month and unlimited Zaps, but only two-step Zaps: one trigger, one action. Add a filter (say, only reviews under three stars) or a second action and you have a multi-step Zap, which needs a paid plan. The timing grid by plan does not touch you here, since the Judge.me trigger is instant.

Connect

Connect Judge.me to Zapier in three steps

  1. 01

    Open your connections

    In Zapier, go to the Apps page of your account and click + Add connection. A connection is your Judge.me account linked once, then reused by every Zap that needs it.

  2. 02

    Pick Judge.me

    Type Judge.me in the search box of the dialog, select it, then click Add connection. A new tab opens on the Judge.me side, where the next step happens.

  3. 03

    Sign in and allow access

    Log in to Judge.me in that tab and grant Zapier access to the account. You need an account on the app, plus access to any store you do not own yourself but want the Zap to watch.

First Zap

Your first Zap: route low-score reviews to the team

GoalEach new review under three stars posts in a team chat channel, so someone can answer the customer fast.

  1. 01

    Create the Zap

    Start a new Zap. For the starting event, pick Judge.me, then New Review, and choose the connection you just made above.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent reviews from your store, so you set up the next steps on a real one rather than a blank sample.

  3. 03

    Add the filter

    From the plus icon, add Filter. Pick the rating field, a number rule, and the value 3. Choose a number rule, not a text one, or the filter never lets anything through.

  4. 04

    Add the action

    Add your chat app as the action, pick the channel, then map the review details that came back from the test into the message.

  5. 05

    Test, then publish

    Test each step once and read what came back. When it looks right, click Publish to switch the Zap on. This Zap has a filter, so it runs on a paid plan.

Triggers

The Judge.me trigger

1 event starts a Zap when something happens in Judge.me, and one of them is instant: the app calls Zapier straight away, whatever your plan.

1

New Review

Instant trigger

In Zapier“Triggers when a new review is created.”

Starts your Zap each time a shopper leaves a review in your Judge.me store, and hands the review details to the next step so you can send them anywhere.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
when a bad review has to reach a person while the customer is still waiting for an answer, or when every review should land in a sheet the team reads.
Watch out
it only sees reviews created after the Zap is on, and it is the only Judge.me step Zapier offers, so anything you want done to the review itself happens in another app.
When it breaks

When it breaks

Zapier ties no help article to Judge.me, and no limit specific to the app is documented. What breaks is the general Zapier behavior, and it hits review flows in predictable ways.

Four cases come back often. None of them shows up as an error message: the Zap simply does less, or more, than you expected. If you get stuck, our Zapier troubleshooting service picks up broken Zaps.

  • Old reviews never show up

    A Zap only reacts to what happens after it is switched on. Reviews posted last month are not picked up, and importing that history is a separate job.
  • The Zap keeps setting itself off

    A Zap that writes into the very place its trigger watches starts itself again and again, burning tasks fast. Keep the review source and the destination apart.
  • A review import gets held back

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back instead of firing on every item.
  • The filter never passes

    Filter rules are typed. Comparing a star rating with a text rule fails every time. Pick a number rule for the rating, a text rule for the review body.
Need help

Need help automating Judge.me with Zapier?

A person reads every message.

FAQ

Judge.me and Zapier: frequent questions

01Is the Judge.me Zapier integration free?
Yes, on the free plan, as long as the Zap has two steps. Judge.me is not reserved for paid plans, so you can connect it with a free Zapier account. That plan gives 100 tasks a month and unlimited Zaps, but each Zap is limited to one trigger and one action. A filter on the star rating, or a second action after the review arrives, turns it into a multi-step Zap, and that needs a paid plan.
02How many tasks does a Judge.me Zap use?
The trigger itself uses none. Zapier only counts a task when an action after it succeeds. A Zap that posts each new review to one channel uses one task per review. Add a second action, like logging the review in a sheet, and every review costs two. An action that fails is not counted. So the real cost is the number of reviews your store receives multiplied by the number of successful actions in the Zap.
03Does Zapier get new Judge.me reviews in real time?
Yes. New Review is an instant trigger: Judge.me tells Zapier as soon as a review is created, and the Zap starts right away. The timing grid by plan, which is 15 minutes on the free plan, only applies to triggers Zapier checks on a timer, and this is not one of them. In the editor, a Zap built on an instant trigger shows a lightning bolt, so it is easy to confirm before publishing.
04What is required to connect Judge.me to Zapier?
A Judge.me account, and access to the store whose reviews the Zap should follow. In Zapier you open the Apps page, click + Add connection, search for Judge.me, then sign in on the tab that opens and grant access. The connection is made once and every later Zap reuses it. If someone else owns the store, ask them for access first, or the Zap will have nothing to see and will never start.
05Can Zapier pull older reviews already stored in Judge.me?
No. A Zap only reacts to reviews created after it is switched on, and the integration has no search that could look up older ones. Testing the trigger shows the three most recent reviews so you can map fields, but that does not send them anywhere. To move your existing reviews into another tool, treat it as a one-off export, separate from the Zap that handles reviews from now on.
06What if the Judge.me action you want does not exist?
That is the normal case here: Zapier offers no action and no search for Judge.me, only the New Review trigger. Replying to a review, publishing one or changing its status cannot be done from a Zap. What a Zap can do is carry each new review to any app that has the action, a helpdesk, a sheet or a chat tool, and let the work happen there, in the tool where your team already answers customers.
07Zapier, Make or n8n for Judge.me?
It depends on the criterion, not on a winner. On Zapier, this trigger runs instantly even on the free plan. Keep the filter out and the first Zap stays within the free plan's two steps. For Make or n8n, the first thing to check is whether the platform lists a Judge.me connector with a new-review event, since that decides everything else on this page. If it does not, the comparison stops there. Keep in mind that on Zapier, Judge.me only ever starts a Zap, with no action or search to call later in the flow.