MonkeyLearn Zapier integrationAutomate MonkeyLearn with Zapier.
The MonkeyLearn Zapier integration gives you 0 triggers, 3 actions and 0 searches. Text arrives from another app, MonkeyLearn runs it through your classifier or your extractor, or uses it to train a classifier. What the step sends back is something you read at the test.
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What the MonkeyLearn Zapier integration actually does
MonkeyLearn reads text so you do not have to. A classifier sorts a text under tags you defined; an extractor goes looking for one precise piece of information in it. On Zapier the app offers three actions: another app supplies the text, and MonkeyLearn does the reading.
Three results people build with it. First, every support ticket run through your classifier: a new ticket starts the Zap, Classify Text runs it through your classifier, and a second action (paid plan) writes what came back into a spreadsheet row. Second, incoming messages run through your extractor: Extract Text uses one of your extractors, and the test shows what it returns before you map it anywhere. Third, a classifier that keeps learning: Upload Training Data sends new texts to a classifier, tagged or not.
Now what Zapier does not do here. MonkeyLearn has no trigger on Zapier, so nothing that happens in MonkeyLearn can start a Zap. It has no search either, and no action to build a classifier or an extractor: you create those in MonkeyLearn first, then pick them in the Zap. Every Zap with this app starts elsewhere and uses MonkeyLearn as a middle or final step.
There is no n8n or Make page for MonkeyLearn on this site. To compare the platforms in general, see our Make vs Zapier guide or our Zapier review.
Zapier vocabulary in one minute
The words you will meet in the editor, in plain English. The rest of the page uses them without defining them again.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. With MonkeyLearn it always comes from another app, since MonkeyLearn has none.
- Action
- What the Zap does after it starts: the step that writes, sends or moves something, such as classifying a text.
- Task
- The unit Zapier bills: one action your Zap completes successfully. Your plan's count is a count of those.
- Polling vs instant trigger
- A polling trigger is checked by Zapier at a fixed interval. An instant trigger is reported by the app the moment it happens.
- Filter
- A step that lets the Zap go on only when what arrived meets the condition you set, and stops it otherwise.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action or a filter makes one, and it then needs a paid plan.
- Connection
- Your MonkeyLearn account linked to Zapier once, then reused by every step and every Zap that uses the app.
What a MonkeyLearn Zap really costs
MonkeyLearn is not a premium app, so it works from the free plan. The trigger never costs a task. Each MonkeyLearn action that succeeds counts as one, and so does any action after it.
- Trigger (other app)0 task
- Each MonkeyLearn action1 task when it succeeds
- Free plan100 tasks a month, two-step Zaps only
- Premium appNo
The free plan gives you 100 tasks a month and unlimited Zaps of two steps. A trigger plus Classify Text fits, but nothing follows it. Sending what it returns on to a sheet or a chat is a second action, which makes the Zap multi-step and needs a paid plan. A failed action is not counted. How fast the Zap starts depends on the trigger app: on a polling trigger the interval below applies by plan; on an instant one, it does not apply.
Connect MonkeyLearn to Zapier in 3 steps
- 01
Open your Apps page
In your Zapier account, go to Apps and click + Add connection. What you need first: an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.
- 02
Find MonkeyLearn
Type MonkeyLearn in the search box of the dialog, pick it, then click Add connection. A new browser tab then opens so you can sign in to your MonkeyLearn account.
- 03
Sign in and grant access
Sign in to MonkeyLearn in that tab and grant Zapier access to the account. The connection is saved once and reused by every MonkeyLearn step in every Zap.
Your first MonkeyLearn Zap
GoalRun each new help desk ticket through your MonkeyLearn classifier and log what comes back in a spreadsheet.
- 01
Build: choose the trigger
Create a Zap and pick your help desk app with its new-ticket event as the trigger. Connect that account so the Zap can read the ticket text.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent items of the connected account, so you map the next steps on a real ticket.
- 03
Add Classify Text
Add MonkeyLearn and choose Classify Text. Select your Classifier, then map the ticket body into Text. Test the step and read what it returns: that is how you know what to map next.
- 04
Add the spreadsheet (paid plan)
Add your spreadsheet as a second action and map the ticket and a value Classify Text returned at the test into a new row. Two actions make the Zap multi-step: it needs a paid plan and costs two tasks per ticket.
- 05
Test, then publish
Test the last step and check the row. When it looks right, click Publish; the tickets that arrive from then on go through the same path.
The MonkeyLearn actions
MonkeyLearn gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Classify Text
ActionIn Zapier“Classifies a text. Eg: topic, sentiment, etc.”
Runs a piece of text through one of your classifiers, built on your own tags, such as a topic or a sentiment. You choose the Classifier and map the Text; both are required.
Extract Text
ActionIn Zapier“Extracts data from text and does other transformations. Eg: find keywords, clean up emails, etc.”
Hands a text to one of your extractors to dig out a specific piece of data, keywords for example; it also covers other transformations, such as tidying up an email. The Extractor and the Text are both required.
Upload Training Data
ActionIn Zapier“Uploads training data to a classifier. It may or may not be tagged.”
Sends texts to one of your classifiers as training material, with or without a tag. You pick which Classifier receives them and map the Text.
When a MonkeyLearn Zap breaks
Zapier lists no help article and no rate limit specific to MonkeyLearn. The cases below come from the general rules that every Zap follows.
Four of them are worth knowing before you publish. For anything else, see our Zapier troubleshooting page.
Older texts are not analysed
A Zap only reacts to what happens after it is switched on. Tickets or messages that existed before are not sent to MonkeyLearn; that backlog is a separate job.A Zap that sets itself off
As a general precaution: a Zap that writes into the very place its own trigger watches can start itself again and again and burn through your tasks.A bulk import held back
If the trigger app suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back.The same item, once only
On a polling trigger, Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
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