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HeyGen Zapier integrationAutomate HeyGen with Zapier.

The HeyGen Zapier integration gives you 6 triggers, 32 actions and no search. All six triggers are instant, so a finished, failed or translated video reaches your Zap right away, even on the free plan. Below: what each step does, what it costs and where it trips.

See the 38 operations

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Overview

What the HeyGen Zapier integration does for your video pipeline

Zapier connects apps without code. The HeyGen Zapier integration lets HeyGen report what happens to your videos (rendered, failed, translated) and lets other steps order new videos, translations, voices and avatars from your HeyGen account. You set it up once, and every new video follows the same path.

Three uses stand out in the list of operations.

Videos that ship without a human in the loop. Create a Video From Template fills a template you designed in HeyGen, and New Avatar Video Event (Success) tells the next step when the file is ready. Think course modules, onboarding clips for new SaaS users, or a personal hello for each sales lead.

The same video, in more languages. Translate a Video sends one source file out to one or several target languages, and New Video Translate Event (Success) picks up each finished version.

Failures you hear about. New Avatar Video Event (Fail) and New Video Translate Event (Fail) turn a silent rendering error into an alert, before a customer asks where their video went.

What Zapier does not do here: it offers no search step for HeyGen, so finding an existing video goes through read actions such as List Videos, and each one that succeeds counts as a task. Long jobs like a lipsync are also started by one action and checked by another; the Zap does not sit and wait. A Zap never reaches back for videos made before it was switched on.

If you are weighing other tools, the HeyGen Make integration page covers the same app on Make, and n8n vs Zapier sets the two platforms side by side.

Vocabulary

Zapier words in one minute

Eight terms come back on every line of this page. Here they are in plain English.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time that trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
Action
What the Zap does after it starts: the step that creates, sends or changes something in an app on your behalf.
Task
The unit Zapier bills. One task is one action your Zap completes successfully, and your plan counts those.
Instant trigger
A trigger the app reports itself, calling Zapier the moment the event happens. The opposite, a polling trigger, is checked on a timer.
Filter
A step that lets the Zap continue only when what arrived matches the condition you set, and stops it otherwise.
Connection
Your HeyGen account linked to Zapier once, then reused by every step that talks to HeyGen.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action or a filter makes it one, and it then needs a paid plan.
Cost

What it really costs in tasks

HeyGen is not a premium app on Zapier, so it works from the free plan.

  • Free plan100 tasks per month, unlimited Zaps
  • Free plan Zap sizeTwo steps: one trigger, one action
  • HeyGen on the free planYes, not a premium app
  • HeyGen triggers6 instant, 0 polling

The trigger never costs a task, and Zapier listening for new events costs nothing either. Each action that completes is counted on its own: a Zap that fetches a status and then a link uses two tasks per video. An action that fails is not counted. The free plan stops at two steps, one trigger and one action, so a filter or a second action calls for a paid plan. The interval grid below applies to polling triggers only; every HeyGen trigger is instant, so it does not apply here.

Connect

Connect your HeyGen account

  1. 01

    Open the Apps page

    In your Zapier account, go to Apps and click + Add connection. You only need a HeyGen account, plus access to anything in it you do not own but want the Zap to use.

  2. 02

    Pick HeyGen

    Type HeyGen in the search box of the dialog that opens, select it in the results, then click Add connection. A new tab opens on the HeyGen side for the next step.

  3. 03

    Sign in and allow access

    Log in to HeyGen in that tab and grant Zapier access to the account. From then on, every HeyGen step in every Zap reuses this connection, so you never repeat this.

First Zap

Your first Zap: link the video, but only when it is real

GoalWhen an avatar video renders, read its details, then grab a shareable link for the customer success team.

  1. 01

    Build: start with the trigger

    Create a new Zap, choose HeyGen as the app and New Avatar Video Event (Success) as the event, then pick your HeyGen connection.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent items from your account, so you map the next steps on a real video rather than a blank sample.

  3. 03

    Add the status action

    Add Retrieve a Video Status and fill its required Video ID field with the video's identifier, picked from what the trigger test brought back (check which field holds it). It gives the following step the details of that exact video.

  4. 04

    Add the link action

    Add Retrieve Shareable Link for a Video and fill its Video ID field with that same identifier. This second action makes the Zap multi-step, so it needs a paid plan.

  5. 05

    Test, then Publish

    Test each step once and read what came back. When the link looks right, click Publish to switch the Zap on for every video that follows.

Triggers

The 6 HeyGen triggers

6 events start a Zap when something happens in HeyGen, and 6 of them are instant: the app calls Zapier straight away, whatever your plan.

1

New Video Event (Custom)

Instant trigger

In Zapier“Triggers when a new video event happens. You can customize which event(s) will trigger.”

This one fires on the video events you tick, and stays quiet on the rest. It is the tidy option when one Zap should react to, say, failures only, without a filter step after it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a support team wants a ticket for every broken render and nothing for successful ones.
Watch out
Event Type is required, so the Zap will not save until you choose at least one event.
2

New Video Event (All Events)

Instant trigger

In Zapier“Triggers when a new video event happens. (Note: this trigger includes all the video events).”

Every video event in your account starts this Zap, whatever its outcome. You get the full stream and decide later, with a filter, what deserves an action.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you keep a production log of every render, good or bad, in one place.
Watch out
Without a filter, every event runs your actions and each completed action is a task; the Custom version keeps unwanted events out without a filter.
3

New Avatar Video Event (Fail)

Instant trigger

In Zapier“Triggers when a HeyGen video fails processing.”

A render that HeyGen could not finish starts the Zap. The failure reaches you as an event, rather than as a customer email asking where the video is. To read the status and details of that video, add Retrieve a Video Status after it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
an agency producing videos for clients wants the account manager pinged before the client notices.
4

New Avatar Video Event (Success)

Instant trigger

In Zapier“Triggers when an avatar video is successfully generated.”

Fires once an avatar video has rendered properly. That is the signal every later step needs: a link, a share, a status check, all on a file that actually exists.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
an online course publishes each new lesson the moment its video is ready.
Watch out
Pair it with read actions, not with a create action that makes another video, or the Zap can feed itself.
5

New Video Translate Event (Fail)

Instant trigger

In Zapier“Triggers when a video translation fails.”

A translation job that HeyGen could not complete starts the Zap. Useful when translations run unattended and nobody checks the dashboard. To read the status and details of that job, add Retrieve a Translated Video Status after it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a training team localizing compliance modules needs to know which language version did not come through.
6

New Video Translate Event (Success)

Instant trigger

In Zapier“Triggers when a video is successfully translated.”

Starts the Zap when HeyGen has finished a translated version. It closes the loop opened by Translate a Video, so the next step works on a file that really exists.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a SaaS marketing team releases each localized product demo as soon as it lands.
Watch out
A translation job can target several languages, so check on your first test what the event carries before you map it.
Actions

The 32 HeyGen actions, grouped by what you want done

HeyGen gives you 32 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Add Sound Effect to Photo Avatar

Action

In Zapier“Generates a background sound effect for a motion photo avatar. The look must be a completed motion avatar.”

Generates a background sound effect and attaches it to a motion photo avatar look.

When to use it
adding ambience to a looping avatar used in social clips.
Watch out
Same requirement as upscaling: the motion look must be finished first.
2

Create Avatar

Action

In Zapier“Creates an avatar from video footage (digital twin), a photo, or a text prompt.”

Creates an avatar from video footage (a digital twin), from a photo, or from a text description. Your choice of type changes which fields appear.

When to use it
a new sales rep gets a digital twin set up as part of onboarding.
4

Create Lipsync

Action

In Zapier“Replaces audio on an existing video and re-animates the speaker's lips to match. Poll with Get Lipsync until status is completed.”

Swaps the audio of an existing video for new audio and re-animates the speaker so the lips match.

When to use it
a corrected voice-over replaces a line that changed after filming.
Watch out
The job is not done when this step ends; check it with Get Lipsync until it reports completed.
5

Create Video Translation Proofread

Action

In Zapier“Starts a proofread session where editable subtitles are extracted before final render.”

Opens a review round in which the translated subtitles can be edited before the final video is produced.

When to use it
medical or legal content where a native speaker must sign off on every line.
Watch out
You get one proofread ID per target language, so plan one approval per language.
6

Create an Avatar Video (Generate)

Action

In Zapier“Generate a video featuring one or multiple scenes with avatars, talking photos, and various audio and background options. This action combines multiple scenes into a cohesive video.”

Takes the scenes you prepared and renders them as a single video, with captions if you want them. This is the step that turns configuration into a file.

When to use it
a sales team strings together an intro scene and a product scene for each demo request.
Watch out
Up to 10 scenes per video, and captions only work when the voice comes from text, not uploaded audio.
7

Create a Video From Video Agent

Action

In Zapier“Starts a HeyGen Video Agent session from a text prompt. Poll session status or use webhooks for the final video.”

Hands a written brief to the HeyGen Video Agent and opens a session that produces the video. You describe it; the agent drafts it.

When to use it
a content marketer turns each new blog summary into a short explainer.
Watch out
The prompt is capped at 10000 characters, and the finished video arrives later, not in this step.
8

Create an Avatar Video (Scene)

Action

In Zapier“Creates a single scene configuration for an avatar video.”

Builds one scene: who speaks (an avatar or a talking photo) and with what voice (text read aloud, an audio file, or silence). On its own it does not render anything.

When to use it
you assemble a video piece by piece before handing the scenes to the Generate action.
Watch out
Character Type and Voice Type are both required, and each choice opens its own options.
9

Create a Video (V3)

Action

In Zapier“Creates a video from an avatar or image. For complex multi-scene timelines, use Create an Avatar Video (Generate) instead.”

A lighter way to get a talking video from one avatar or one image, without building scenes first.

When to use it
a welcome clip for each new member of a paid community, one presenter, one message.
Watch out
For timelines with several scenes, the Generate action is the one built for it.
10

Create a WebM Avatar Video

Action

In Zapier“Generates a WebM video with transparent background and an avatar speaking the input text.”

Renders the avatar speaking your text on a transparent background, in WebM format, so it can sit on top of another design or page.

When to use it
a web team overlays a presenter in the corner of a product page.
11

Delete a Video

Action

In Zapier“Permanently deletes a video and its files. This cannot be undone.”

Removes a video and its files from HeyGen for good. There is no undo.

When to use it
clearing out test renders once the real version has shipped.
Watch out
Put a filter in front of it; a wrong mapping deletes the wrong video permanently.
12

Design Voices

Action

In Zapier“Returns up to 3 voices matching a natural language description. Use seed for different batches.”

Describe a voice in plain words (warm, calm, fast-talking) and HeyGen suggests up to three matches. A seed value gives you a different batch.

When to use it
picking a narrator for a new series without browsing the whole library.
13

Create a Video From Template

Action

In Zapier“Generate customized videos from templates. Templates offer a rich, versatile content format for your workflow, allowing you to customize text, images, videos, audios, voices, and avatars.”

Fills a template from your HeyGen account with the text, images, voices and avatars you map from earlier steps. Built for the same video made again and again with different details.

When to use it
one personalized onboarding video per new customer, same layout, different name and plan.
Watch out
Test mode skips credit use but stamps a watermark; switch it off before you publish.
14

Generate Speech

Action

In Zapier“Synthesizes speech from text using a HeyGen voice. Use List Voices to pick a compatible voice.”

Turns text (plain or SSML) into audio with a HeyGen voice, with no video involved.

When to use it
a podcast team produces the spoken intro for each episode from a script.
Watch out
Private cloned voices are not in the dropdown; get their ID with List Voices first.
15

Generate Video From Proofread

Action

In Zapier“Starts final translated video generation from an approved proofread session.”

Launches the final translated render once a proofread session has been approved, using that session as the reference. The proofread reference is required, and the Burn In Captions option lets you leave captions out of the image.

When to use it
the second half of a review flow, fired when your reviewer marks the subtitles as approved.
16

Get Avatar Group

Action

In Zapier“Returns details for one avatar group, including name, previews, looks count, and training status.”

Returns the details of one avatar group: its name, previews, number of looks and training status. The Group ID is required; List Avatar Groups is where you find it.

When to use it
an internal catalog of presenters that stays current.
17

Get Avatar Look

Action

In Zapier“Returns details for one avatar look, including previews and training status.”

Returns one avatar look with its previews and training status. Its ID is the one video steps call avatar_id. The Look ID is required, and you can pick it from the list or paste it.

When to use it
checking a look before you render with it.
18

Get Lipsync

Action

In Zapier“Polls lipsync job status. Use after Create Lipsync until status is completed or failed.”

Checks a lipsync job started by Create Lipsync and tells you whether it is completed or failed.

When to use it
the follow-up step of any lipsync flow.
Watch out
It reports the state at the moment it runs; it does not wait for the job to end.
19

Get Photo Avatar Training Status

Action

In Zapier“Checks training status for a photo avatar group. Status values include processing, completed, failed, and pending_consent.”

Tells you whether a photo avatar group is still training, done, failed, or waiting on consent. Feed it the avatar group ID that Create Avatar hands back.

When to use it
holding back the first video until the new avatar is actually usable.
20

Get Video Agent Session

Action

In Zapier“Reads Video Agent session status, video ID, and recent messages.”

Reads a Video Agent session: its status, the video ID once there is one, and the latest messages. The Session ID comes from Create a Video From Video Agent or from the session list.

When to use it
pulling the final video ID out of a session to share it.
21

List Avatar Groups

Action

In Zapier“Returns a paginated list of avatar groups. Each group can include one or more looks.”

Pulls a page of the avatar groups in your account, each with its looks. Results come back in pages, so a large account needs more than one call.

When to use it
feeding a spreadsheet that the creative team uses to pick presenters.
22

List Avatar Looks

Action

In Zapier“Returns a paginated list of avatar looks. Filter by group, type, or ownership.”

Shows the avatar looks of your account, which you can narrow by group, type or ownership. Like the other list actions, it returns one page at a time.

When to use it
finding every look your team owns, as opposed to public ones.
23

List Videos

Action

In Zapier“Returns a paginated list of videos in your account. Filter by folder or title.”

Brings back the videos in your account, narrowed by folder or title if you like. Each run returns one page, not the full library.

When to use it
an audit of what sits in a client folder.
Watch out
Without a search step for HeyGen, this is the way to look up existing videos.
24

List Voices

Action

In Zapier“Returns a paginated list of voices. Filter by type, engine, language, or gender.”

Returns the available voices, narrowed by type, engine, language or gender. Pick the private type to see your own cloned voices. Results are paged, and you can narrow them before mapping a voice ID further down.

When to use it
getting the ID of a private cloned voice for Generate Speech.
26

Retrieve a Translated Video Status

Action

In Zapier“Gets the status and details of a video translation job.”

Reads the progress and details of one translation job, using its translation ID. Translate a Video returns one of these IDs per target language, so check one language per call.

When to use it
confirming that the French version is ready before it goes on the help center.
27

Retrieve a Video Status

Action

In Zapier“Gets the status and details of a specific video.”

Reads where a given video stands and returns its details for the next step. Its Video ID field is required, so map the identifier from an earlier step or paste it.

When to use it
a check before sharing, so a link never goes out for a video still rendering.
28

Send Video Agent Message

Action

In Zapier“Sends a follow-up or revision message to a chat-mode Video Agent session.”

Replies inside an existing Video Agent session to add context or ask for changes to the draft.

When to use it
feedback gathered from a reviewer goes back to the agent as a revision request.
Watch out
It only works on sessions opened in chat mode.
29

Translate a Video

Action

In Zapier“Creates a video translation job with target languages, voice cloning, and lip-sync.”

Sends a video to HeyGen for translation into one or more languages, with voice cloning and lip-sync. One job ID comes back per language.

When to use it
a webinar recording gets Spanish and German versions without a reshoot.
Watch out
The source must be a public HTTPS link that HeyGen can open.
30

Update Avatar Look

Action

In Zapier“Renames a photo avatar or digital twin look.”

Gives a new name to a photo avatar look or a digital twin look. Both the Look ID and the new name are required. Only the label moves; nothing gets rendered.

When to use it
you rename looks to match a naming convention once a shoot is approved.
31

Upload an Asset

Action

In Zapier“Uploads an image, video, audio, PDF, or SRT subtitle file.”

Sends an image, video, audio track, PDF or SRT subtitle file into your HeyGen account so other steps can use it.

When to use it
a logo or product photo from your files becomes a video background.
Watch out
Files are capped at 32 MB, in PNG, JPEG, MP4, WEBM, MP3, WAV, PDF or SRT.
32

Upscale Photo Avatar

Action

In Zapier“Upscales a motion photo avatar look. The look must be a completed motion avatar that has not already been upscaled.”

Raises the quality of a motion photo avatar look.

When to use it
a photo avatar meant for a large screen or a high-resolution ad.
Watch out
The look must be a completed motion avatar, and one that has not been upscaled already.
When it breaks

When the HeyGen Zap breaks

With HeyGen, most traps come from timing.

Rendering, translating and lipsyncing take time on HeyGen, and Zapier steps run one after the other without waiting. Here are the cases to plan for. For a Zap already misbehaving, our Zapier troubleshooting page is the next stop.

  • A link for a video that is not ready

    Retrieve Shareable Link for a Video needs a fully processed video. Start that Zap from the Success trigger, never right after a create action.

  • Lipsync looks stuck

    Create Lipsync only starts the job. Get Lipsync reads its state at that moment, so a check that runs too early simply reports that it is not completed yet.

  • The Zap that feeds itself

    A Zap started by a finished video that then creates another video will fire again on that one, and burn through your tasks fast.

  • Old videos are ignored

    A Zap only reacts to events after it is switched on. Videos rendered before that are never picked up; moving the backlog is a separate job.

  • Upload refused

    Upload an Asset accepts files up to 32 MB in a short list of formats. A larger file or another format will not go through.

  • A sudden flood of events

    A huge batch at once, after a large batch of renders for instance, can be held back by Zapier flood protection instead of running straight through.
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FAQ

HeyGen and Zapier: your questions

01Is the HeyGen Zapier integration free?
Yes, HeyGen is not a premium app, so it works on the free Zapier plan. That plan gives you 100 tasks per month and unlimited Zaps, but each Zap is limited to two steps: one trigger and one action. The moment you add a filter or a second action, for example a status check before a link, the Zap becomes multi-step and needs a paid plan. On the HeyGen side, rendering uses credits; the test mode of the template action skips them but adds a watermark.
02How many tasks does a HeyGen Zap use?
One task per action that completes, and nothing for the trigger. A Zap that reacts to a finished video and fetches its shareable link uses one task per video. Add a status check in between and it becomes two. Actions that fail are not counted. Read actions such as List Videos or Get Lipsync count like any other action, so a flow that checks a job several times pays for each check. Zapier listening for HeyGen events costs nothing.
03Does HeyGen trigger Zaps in real time?
Yes. All six HeyGen triggers are instant: HeyGen tells Zapier the moment a video renders, fails or finishes translating, and the Zap starts right away whatever your plan. The polling grid (15 minutes on Free, 2 on Professional, 1 on Team and Enterprise) only concerns apps that Zapier has to check on a timer, so it does not apply here. In the editor, an instant trigger shows a lightning bolt. When you test one of them, Zapier brings back the three most recent items of your account so you map on a real video.
04What does it take to connect HeyGen to Zapier?
A HeyGen account, and access to any content in it that you do not own but want the Zap to use. On Zapier, open Apps, click + Add connection, pick HeyGen, then sign in to HeyGen in the tab that opens and grant access. Some actions need things ready beforehand: a template for Create a Video From Template, a public HTTPS link for translation and lipsync, and a completed motion look for upscaling or sound effects.
05Why does the HeyGen shareable link step fail?
A likely cause: the video was not finished yet. Retrieve Shareable Link for a Video only works on a video that HeyGen has fully processed and that belongs to your account. Placed right after a create action in the same Zap, nothing guarantees the render is done when the step runs. Split the flow in two: one Zap creates the video, a second Zap starts on New Avatar Video Event (Success) and fetches the link. Both Zaps stay within the free two-step limit.
06What if the HeyGen action you want is not in the list?
Check the 32 actions first, since they cover video creation, templates, translation, lipsync, avatars, voices, uploads and status reads. There is no search step for HeyGen, so looking up an existing video goes through List Videos, filtered by folder or title. If a capability is truly missing from that list, the flow is worth scoping with someone who builds these automations for a living. Keep in mind that each successful List Videos run counts as a task, like any other action.
07Zapier, Make or n8n for HeyGen?
It depends on your criteria rather than on a winner. Zapier gives you six instant HeyGen triggers and 32 ready-made actions with no code, and its free plan is enough for two-step Zaps. Its billing counts every successful action, which matters for flows that check a job status several times. Before choosing, write down how many steps your video flow really needs, how many videos it handles, who will maintain it, and whether hosting it yourself matters, then hold each platform to those criteria.
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