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Ninetailed Zapier integrationAutomate Ninetailed with Zapier.

The Ninetailed Zapier integration gives you 0 triggers, 2 actions and 0 searches. Ninetailed only receives: another app starts the Zap, then Ninetailed records an event or updates a profile. Here is how to wire it, what it costs and where it fails.

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Overview

What the Ninetailed Zapier integration is for

Ninetailed is a personalization and experimentation tool: it lets a website show different content to different visitors and test those versions. Through Zapier, your other apps can feed it events and profile traits, so what happens outside your site can shape who sees what on it.

Events you can build audiences on. Send Track Event records a named event on a visitor profile. Ninetailed uses these events to build audiences, so a signup in your CRM or a reply in a form can become a reason to show someone a different page.

Profiles that know more. Create or Update Profile Traits writes traits onto a Ninetailed profile, creating them or updating the ones already there. Data that lives in another tool then sits on the profile too.

Both in one Zap. On a paid plan, one Zap can send the event and update the traits in a row, which costs two tasks per run.

What Zapier does not do here: Ninetailed has no trigger and no search, so it cannot start a Zap or look anything up. Nothing about audiences or experiments themselves is exposed: those you set up in Ninetailed.

Both actions need the same User ID, so whatever tool starts the Zap must carry the identifier Ninetailed knows the visitor by.

If you want help mapping profiles across tools, see our Zapier agency page.

Vocabulary

Zapier words in one minute

Seven terms cover everything below, even if you have never built a Zap.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event that starts the Zap. Ninetailed has none, so the trigger always comes from another app, such as your CRM.
Action
What the Zap does once it has started: the step that writes or sends something for you, here an event or a trait.
Task
The unit Zapier bills: one action your Zap completes successfully. Your plan's allowance is counted in tasks.
Polling trigger
A trigger Zapier checks on a timer, asking the app for new items at a fixed interval and keeping only what is new.
Instant trigger
A trigger the app reports itself, the moment the event happens, so nothing waits for the next check.
Filter
A step that lets the Zap carry on only when what arrived meets the condition you set, and stops it otherwise.
Cost

What a Ninetailed Zap costs you

Ninetailed is not a premium app, so it works on Zapier's free plan. The trigger, from whichever app starts the Zap, never costs a task.

  • Trigger (other app)Free, never counted
  • Each successful Ninetailed action1 task
  • Free plan100 tasks a month, two-step Zaps
  • Both actions or a filterMulti-step Zap, paid plan

Each Ninetailed action that succeeds is one task; one that fails is not counted. The free plan gives you 100 tasks a month and two-step Zaps: one trigger, one action. Sending the event and updating traits in the same Zap, or adding a filter, makes it multi-step and needs a paid plan. The grid below only concerns the trigger app: if its trigger is a polling one, this is how often Zapier checks it. Ninetailed itself never sets the pace.

Connect

Connect your Ninetailed account to Zapier

  1. 01

    Open the connection dialog

    In Zapier, open the Apps page of your account and click + Add connection. A connection is your Ninetailed account linked once, then reused by every step that uses Ninetailed.

  2. 02

    Pick Ninetailed

    Search for Ninetailed in the dialog, select it and click Add connection. You need an account on Ninetailed, plus read or write access on anything you do not own yourself and want the Zap to touch.

  3. 03

    Sign in and grant access

    A tab opens on Ninetailed. Sign in there and grant Zapier access to the account. The connection is then ready for both actions, in any Zap you build from now on.

First Zap

Your first Ninetailed Zap: enrich profiles from your CRM

GoalWhen a new contact that meets your condition appears in your CRM, Ninetailed updates the traits of the matching profile.

  1. 01

    Create the Zap and set the trigger

    Start a new Zap. Since Ninetailed has no trigger, pick your CRM and its new-contact event, then run the test to bring back the three most recent contacts.

  2. 02

    Add a filter

    Add a Filter step and fill its three boxes: the field to look at, the rule, the value. A filter makes the Zap multi-step, so it needs a paid plan.

  3. 03

    Add Create or Update Profile Traits

    Add a step, choose Ninetailed and Create or Update Profile Traits. Map the User ID from the contact field that holds the identifier you use in Ninetailed.

  4. 04

    Test the action

    Run the step once and read what came back. Then check in Ninetailed that the traits landed on the expected profile before going further.

  5. 05

    Publish

    Click Publish to switch the Zap on. Only contacts created after that run it; the ones already in your CRM are not sent to Ninetailed.

Actions

Ninetailed actions in Zapier

Ninetailed gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Send Track Event

Action

In Zapier“Send a Track Event which you can use to build audiences.”

Records a named event against a Ninetailed profile. Zapier highlights it as the app's main action, and Ninetailed can use these events to build audiences.

When to use it
something meaningful happens in another tool, a signup or a purchase, and your site should be able to react to it.
Watch out
User ID and Event Name are both required, so keep event names consistent between Zaps.
2

Create or Update Profile Traits

Action

In Zapier“Creates or updates traits of a Ninetailed user profile.”

Writes traits onto a Ninetailed user profile, adding new ones or updating those already set.

When to use it
data held in your CRM or another app should travel onto the visitor profile.
Watch out
only the User ID is required; it must be the identifier you already linked to the profile, or Ninetailed's own profile id.
When it breaks

When a Ninetailed Zap breaks

Zapier attaches no help article to Ninetailed, so the cases below are the general limits of any Zap, applied to this app.

  • Past records are not sent

    A Zap only reacts to what happens after you switch it on. Contacts or entries that already existed in the trigger app never reach Ninetailed through it.

  • A Zap that keeps setting itself off

    A Zap that writes into the place its own trigger watches can start itself again and again and burn tasks. Keep the trigger app and what the actions write apart.

  • A big batch after an import

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold it back.

  • No duplicates on a polling trigger

    If the trigger app uses a polling trigger, Zapier keeps track of what it has seen, so the same item does not start the Zap twice.
Need help

Need help automating Ninetailed with Zapier?

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FAQ

Ninetailed Zapier integration: frequent questions

01Is the Ninetailed Zapier integration free?
Yes, within the free plan's limits. Ninetailed is not a premium app, so it works on Zapier's free plan, which gives you 100 tasks a month and an unlimited number of Zaps, each with one trigger and one action. A trigger from another app followed by Send Track Event fits, as does one followed by Create or Update Profile Traits. Using both actions in the same Zap, or adding a filter, makes it multi-step and requires a paid plan.
02How many tasks does a Ninetailed Zap use?
One per successful action, each time the Zap runs. The trigger, from whatever app starts the Zap, is free. A Zap that only sends a track event costs one task per run; one that sends the event and then updates traits costs two. An action that fails is not counted. So the volume of your trigger app, multiplied by the number of Ninetailed actions in the Zap, is what drives your count.
03Can Ninetailed start a Zap in real time?
No, because Ninetailed has no trigger at all: it can only receive. Your Zap starts in another app, and that app decides the timing. If its trigger is instant, the Zap starts right away whatever your plan. If it is a polling trigger, Zapier checks it at your plan's interval, every 15 minutes on the free plan. The app page of each app on Zapier shows the free-plan interval on every polling trigger, so you can check before building.
04What does it take to connect Ninetailed to Zapier?
An account on Ninetailed, plus read or write access on anything you do not own yourself and want the Zap to touch. The steps: open the Apps page of your Zapier account, click + Add connection, search for Ninetailed and click Add connection, then sign in to Ninetailed in the tab that opens and grant Zapier access. The same connection then serves both actions in every Zap you build. Both actions also ask for a User ID, so have that identifier at hand in the trigger app.
05Which User ID does Ninetailed expect from Zapier?
An identifier you have already associated with the profile, or Ninetailed's own user profile id. Both actions require it, and it is the field to prepare before anything else. The trigger app has to carry that same value in one of its fields, so you can map it into the User ID box of the Ninetailed step. Check which identifier you use in Ninetailed, find the field that holds it in the trigger app, then verify at test that the event or the traits land on the right profile.
06What if the Ninetailed operation you want is not there?
Then Zapier cannot do it with Ninetailed today. The editor offers only the two actions shown on the Ninetailed app page on Zapier, which is where the current list lives. There is no trigger, no search, and nothing to manage audiences or experiments. Those stay in Ninetailed. What Zapier can do is keep feeding events and traits from your other tools, which is the part that is hard to do by hand.
07Zapier, Make or n8n for Ninetailed?
Decide on what matters to you. On Zapier, Ninetailed offers two actions you can use from any trigger app Zapier supports, which suits sending events and traits from many tools. On Zapier each successful action is a task, so high event volume weighs on the bill. Check whether each of them offers a Ninetailed module and which operations it covers before you choose. Also note that on Zapier the timing depends on the trigger app, not on Ninetailed.
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