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SIGNL4 Zapier integrationAutomate SIGNL4 with Zapier.

The SIGNL4 Zapier integration has 2 actions, 0 triggers and 0 searches. It does one job well: push an alert to your on-call team from any app Zapier can watch, then close it when the problem is gone. Here is how each action works and what it costs.

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Overview

What the SIGNL4 Zapier integration is for

SIGNL4 is a mobile alerting app: it pushes alerts to a team's phones, tracks who picked them up and escalates when nobody does. Through Zapier, any event another app reports can open a SIGNL4 alert, and a later event can close it again, with no one copying anything by hand.

Three results come up again and again. An on-call alert from a tool that has no paging of its own: Send Alert turns an event in that tool into a SIGNL4 alert for the right team. Fewer false alarms: the Filtering option of Send Alert only notifies people when the event carries a keyword from your SIGNL4 services and system categories. Alerts that close themselves: Resolve Alert shuts an alert once the other tool reports the problem fixed, so the team is not chasing something already solved.

What Zapier does not do here matters just as much. SIGNL4 has no trigger on Zapier, so a Zap can never start from something that happens in SIGNL4, such as an alert being acknowledged. There is no search either, so a Zap cannot look up an existing alert. Everything flows one way, into SIGNL4.

To see what SIGNL4 exposes on other automation tools, read the SIGNL4 n8n integration and the SIGNL4 Make integration pages before you commit to a tool.

Vocabulary

Zapier vocabulary in one minute

Six words carry the whole page. Here they are once, in plain English.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. With SIGNL4, the trigger always lives in another app, never in SIGNL4 itself.
Action
What the Zap does once it has started: the step that sends, writes or closes something for you, like a SIGNL4 alert.
Task
The unit Zapier bills: one action your Zap completes successfully. The number on your plan is a count of those.
Polling vs instant
Polling: Zapier checks the trigger app for new items on a timer. Instant: that app tells Zapier itself the moment it happens.
Filter
A step that lets the Zap go on only when what arrived meets the condition you set, and stops it there otherwise.
Cost

What a SIGNL4 Zap really costs

SIGNL4 is not reserved to paid plans, so it works on Zapier's free plan. What you pay for are the actions that go through.

  • Free plan100 tasks a month, unlimited Zaps
  • Billedeach alert sent or resolved successfully
  • Never billedthe trigger and the polling checks
  • Paid-only appno, SIGNL4 runs on the free plan

The trigger in the other app never costs a task, and neither do Zapier's checks for new data. Each Send Alert or Resolve Alert that succeeds counts as one task; one that fails is not counted. A Zap that sends then resolves in the same run costs two. The free plan only allows two steps, one trigger and one action, so adding a filter in front of Send Alert makes it a multi-step Zap that needs a paid plan.

Connect

Connect SIGNL4 to Zapier

  1. 01

    Add the connection

    Open the Apps page of your Zapier account and click + Add connection. Search for SIGNL4 in the dialog, select it, then click Add connection to start the sign-in.

  2. 02

    Sign in to SIGNL4

    A tab opens on SIGNL4. Sign in with the account of the team that should receive the alerts. If that team belongs to someone else, check that your login is allowed to act on it.

  3. 03

    Grant access

    Accept the access request. The SIGNL4 connection now sits on your Apps page, and every Send Alert or Resolve Alert step you add later picks it up without asking again.

First Zap

Your first SIGNL4 Zap, step by step

GoalA serious event in your monitoring tool pages the on-call team through SIGNL4, and minor ones are dropped.

  1. 01

    Create the Zap

    Start a new Zap. Since SIGNL4 has no trigger, pick the tool that watches your systems as the app that starts it, and choose the event that signals a problem.

  2. 02

    Test the trigger

    Run the test. Zapier brings back the three most recent items from that tool, so you can build the alert on a real event rather than a blank one.

  3. 03

    Add a filter

    Click the plus icon and add a Filter. Pick the field that says how serious the event is, a rule and a value. This step makes the Zap multi-step.

  4. 04

    Add Send Alert

    Add SIGNL4 as the next app, choose Send Alert and map the details of the event into the alert. Decide whether Filtering should be true or false.

  5. 05

    Test and publish

    Test the action and check the alert really reaches a phone. Then click Publish. Only events that happen after this point will page the team.

Actions

SIGNL4 actions

SIGNL4 gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Resolve Alert

Action

In Zapier“Resolve (close) an alert previously created with Send Alert.”

Closes an alert that Send Alert opened earlier, so the team sees the incident as handled. You point it at the alert through its External ID, which is required.

When to use it
the monitoring tool reports the server back online and the open alert should close without anyone tapping it.
Watch out
a wrong or missing External ID leaves the alert open.
2

Send Alert

Action

In Zapier“Send an alert to your SIGNL4 team.”

Opens a new alert for your SIGNL4 team, built from whatever the earlier steps of the Zap carried, so people get it on their phones.

When to use it
a small IT team whose server monitoring only sends emails nobody reads at night.
Watch out
with Filtering set to true, the alert only notifies the team if it holds a keyword from one of your services and system categories, otherwise nobody hears about it.
When it breaks

When a SIGNL4 Zap breaks

Zapier attaches no help article to SIGNL4, so what follows are the general limits that apply to any Zap feeding it.

For an alerting app, these failures are worse than usual: a silent Zap means a silent pager. Most of them come from the app that starts the Zap rather than from SIGNL4. When an alert goes missing and you cannot see why, our Zapier troubleshooting guide is the place to start.

  • No backlog

    A Zap only reacts to events that happen after it is switched on. An incident that started before you published it will never page anyone.

  • The delay comes from the trigger

    If the app that starts the Zap is polling, Zapier only checks it on a timer: up to 15 minutes on the free plan before the alert goes out.

  • Flood protection

    A burst of events after a big outage can come back as one huge batch. Zapier's flood protection may hold that batch back, and every alert in it waits.

  • Duplicates are filtered

    On a polling trigger, Zapier remembers what it has seen, so the same event never sends two alerts, even if it shows up again on the next check.
Need help

Need help automating SIGNL4 with Zapier?

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FAQ

SIGNL4 Zapier integration: frequent questions

01Is the SIGNL4 Zapier integration free?
Yes, SIGNL4 is not reserved to paid plans, so it runs on Zapier's free plan. That plan gives you 100 tasks a month and unlimited Zaps, but each Zap is limited to two steps: one trigger in another app and one SIGNL4 action. Add a filter in between, or chain Send Alert and Resolve Alert in one Zap, and it becomes a multi-step Zap, which needs a paid plan. You also need a SIGNL4 account for your team.
02How many tasks does a SIGNL4 Zap use?
One per alert sent or resolved successfully. The trigger in the other app costs nothing, and neither do Zapier's checks for new events. A Zap that sends one alert per incident costs one task per incident, and an action that fails is not counted. If the same Zap also resolves the alert, that is a second task. On a noisy monitoring tool, a filter keeps both the pager and the task count under control.
03Is SIGNL4 on Zapier real time?
It depends entirely on the app that starts the Zap, because SIGNL4 has no trigger of its own. If that app has an instant trigger, it tells Zapier the moment something happens and the alert goes out straight away, whatever your plan. If it is a polling trigger, Zapier checks on a timer: every 15 minutes on the free plan, every 2 minutes on Professional, every minute on Team and Enterprise. For paging, an instant trigger makes a real difference.
04What does it take to connect SIGNL4 to Zapier?
A SIGNL4 account for the team that should receive alerts, and a Zapier account. Open the Apps page in Zapier, click + Add connection, search SIGNL4, sign in in the tab that opens and accept the access request. If the team belongs to another person, make sure your login is allowed to act on it. After that, every SIGNL4 step in every Zap reuses the same connection, so you do this once per account.
05Why does a SIGNL4 alert never reach the team?
Often because Filtering is set to true on Send Alert. In that mode, SIGNL4 only notifies the team if the event contains at least one keyword from your services and system categories. An event that matches none of them is not passed on. Set Filtering to false while you test, check the alert arrives, then switch it back once your keywords are in place. Also check that the Zap is published, since a draft never runs.
06What if the SIGNL4 operation needed is missing?
Then Zapier does not offer it today. SIGNL4 on Zapier stops at two actions, Send Alert and Resolve Alert, with no trigger and no search, so a Zap cannot react to an acknowledged alert or look one up. You can rethink the flow so it only pushes into SIGNL4, check whether another automation tool covers the reverse direction, or have a specialist build that missing piece another way. Check the app page again from time to time, since integrations do gain events.
07Zapier, Make or n8n for SIGNL4?
Decide on what the flow needs. On Zapier, SIGNL4 offers two actions, Send Alert and Resolve Alert, no trigger and no search, and each successful action is billed as one task. Make and n8n each have their own SIGNL4 integration, covered on separate pages, so check their list of operations against the flow you have in mind, especially if it must start from SIGNL4. Compare on coverage, direction of the flow and who will maintain it, not on a ranking.
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