Donorbox Zapier integrationAutomate Donorbox with Zapier.
The Donorbox Zapier integration only listens. It gives you 6 triggers, all instant, 0 actions and 0 searches: Donorbox tells Zapier about a gift, a donor or a ticket sale, and another tool does the work. It runs on the free plan.
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What the Donorbox Zapier integration does for a fundraising team
Connecting Donorbox to Zapier means each new or edited record in your fundraising account (a donation, a donor, a campaign, a plan, a ticket or a ticket purchase) can start an automation on its own. Donorbox only plays one role here: it is the app that raises the hand. Every follow-up happens in another tool.
Three results teams usually build first. A thank-you that leaves on time: New or Updated Donation hands the gift to your email tool the moment it lands, so no donor waits for a manual export. A donor file that stays in sync: New or Updated Donor pushes profile changes to the CRM your major-gifts officer actually uses. A guest list for the gala: New or Updated Tickets Purchase Transaction and New or Updated Ticket feed the check-in sheet your volunteers open at the door.
Now the part the app page skips. Zapier cannot write anything into Donorbox. There is no action to record an offline gift, edit a donor or open a campaign, and no search to look a donor up. If your plan depends on Zapier changing Donorbox, it will not work here, whatever plan you pay for.
The other catch sits in the names. Every trigger is New or Updated: it fires when a record is created and again each time someone edits it. A Zap that adds a row or a contact on every firing will stack duplicates. Pick actions that update or notify.
Comparing tools? The Donorbox Make integration covers the same app on Make.
Zapier vocabulary in one minute
Seven words come back on this page. Here they are in plain English, once.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it. Here, every trigger comes from Donorbox.
- Action
- What the Zap does after it starts: the step that writes, sends or moves something for you. Donorbox offers none, so it lives in another app.
- Task
- The unit Zapier bills: one action your Zap completes successfully. The number on your plan counts those, nothing else.
- Instant vs polling
- An instant trigger is reported by the app the moment it happens. A polling trigger is checked by Zapier on a timer. All six Donorbox triggers are instant.
- Filter
- A step that lets the Zap carry on only when what arrived meets a condition you set, and stops it quietly otherwise.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action or a filter makes it one, and it then needs a paid plan.
What a Donorbox Zap really costs
Short version: listening to Donorbox is free, doing something about it is what counts.
- Free plan100 tasks a month, unlimited Zaps
- Free plan Zap sizeOne trigger and one action
- Donorbox triggers6, all instant
- Premium appNo
The trigger never costs a task, however many gifts come in. Each action that succeeds counts once, so a two-action Zap eats twice as much as a one-action Zap, and an action that fails is not billed. Donorbox is not a premium app, so the free plan accepts it, with one wall: two steps only. Add a filter or a second action and you need a paid plan. The interval grid below governs polling triggers; all six Donorbox triggers are instant, so they skip it.
Connect your Donorbox account to Zapier
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. A connection is your Donorbox account linked once, then reused by every Zap that needs it.
- 02
Pick Donorbox
Type Donorbox in the search box of the dialog, select it, then click Add connection. You need an existing Donorbox account; Zapier does not create one for you.
- 03
Sign in and grant access
Log in to Donorbox in the tab that opens and allow Zapier into the account. If the campaigns you want to watch belong to someone else, make sure your login can read them first.
Your first Zap: alert the team when a gift lands
GoalPost a message to the team chat when a donation in Donorbox matches the condition you set.
- 01
Build: pick the trigger
Create a Zap, choose Donorbox as the app and New or Updated Donation as the event. Select the connection you made above.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent donations of the account, so you map the next steps on a real gift instead of a blank form.
- 03
Add the filter
Click the plus icon, add Filter, then set the field to watch, the rule and the value. Pick a number rule for a number field, or the filter never passes.
- 04
Add the action
Pick your chat tool and its send-message event, then map the donation details into the text. Remember that an edit to the same donation fires the Zap again.
- 05
Test, then Publish
Test each step once and read what came back. Then Publish to switch the Zap on. With the filter, this Zap is multi-step and needs a paid plan.
The six Donorbox triggers
6 events start a Zap when something happens in Donorbox, and 6 of them are instant: the app calls Zapier straight away, whatever your plan.
New or Updated Campaign
Instant triggerIn Zapier“Add a new campaign. Can be used to update an existing campaign too.”
Starts your Zap when a fundraising campaign is created in Donorbox, and again whenever an existing campaign changes. You get the campaign as it stands at that moment, ready to pass on to another tool.
New or Updated Donation
Instant triggerIn Zapier“Add a new donation. Can be used to update an existing donation too.”
The one most teams reach for: a gift arrives, or a gift already recorded is edited, and Zapier receives it straight away. Your next step can thank, notify or record without waiting for an export.
New or Updated Donor
Instant triggerIn Zapier“Add a new donor. Can be used to update an existing donor too.”
Watches the people rather than the money. A new donor profile, or a change to an existing one, reaches Zapier as soon as Donorbox records it, and your Zap can carry it to the system that holds your relationships.
New or Updated Plan
Instant triggerIn Zapier“Add a new plan. Can be used to update an existing plan too.”
Fires on the plans in your Donorbox account: a new plan appears, or an existing one is modified, and the Zap receives it at once. Useful when the follow-up on a plan belongs to another team.
New or Updated Tickets Purchase Transaction
Instant triggerIn Zapier“Add a new event transaction. Can be used to update an existing event transaction too.”
Covers the money side of your events: someone buys tickets through Donorbox, or a purchase already on file is updated, and the whole transaction lands in Zapier immediately.
New or Updated Ticket
Instant triggerIn Zapier“Add a new ticket. Can be used to update an existing ticket too.”
Works one level down from the purchase: each ticket created or edited in Donorbox reaches Zapier on its own, which is what a door list or a seating plan needs.
When a Donorbox Zap breaks
Zapier attaches no help article to Donorbox, so what follows is Zapier's own behavior applied to this app.
Nothing exotic, but each of these has cost a fundraising team a confused morning. If a Zap still misbehaves, the Zapier troubleshooting page is the next stop.
Past donations never show up
A Zap only reacts to what happens after you publish it. Gifts and donors recorded before that stay where they are; moving them is a one-off import.The same gift fires twice
Every Donorbox trigger is New or Updated. A correction or a typo fix on a donation sends it through the Zap again, with everything that follows.A bulk import stalls the Zap
When Donorbox suddenly reports a huge batch, after an import or a migration, Zapier's flood protection can hold it back until you review it.A Zap that feeds itself
If a step writes back where its own trigger watches, the Zap sets itself off again and again and burns through the task count fast.
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