Which Shopify agency should you hire in 2026?
Twelve Shopify agencies compared on their official partner tier, proof, reviews and price, with one pick per kind of project.
The short answer: Arctic Grey comes first, at 4.6 out of 5. It is a Platinum partner (Shopify's top tier) with five published client results, 224 independent reviews and a paid audit, from $99, that lets you test the team before a build. For other projects:
- B2B, wholesale or an ERP behind the store: Uncap
- A large ongoing team on a tight hourly budget: Mobikasa
- A Platinum team with starting prices on its site: Solo Media Group
- A fixed monthly budget you can read online: Netalico
- Leaving Magento: Fyresite
- More sales from the same traffic: Fuel Made
We compared 34 agencies and ranked twelve. Each one is scored on five criteria from what it publishes: its tier on Shopify's partner directory, its case studies, its independent reviews, its prices and its team. A Shopify agency (or Shopify partner) builds, migrates and grows stores on Shopify; this page is for merchants hiring one, not for agencies looking to join the partner program. Comparing e-commerce platforms first? Start with our ranking of e-commerce platforms.
Our scores come from five criteria on a single scale, each backed by what the agency publishes. No link is an affiliate link and Hack'celeration is not ranked. A sponsored place always carries the label "Sponsored".
Who is officially a Shopify partner, and at what tier?
Shopify keeps an official partner directory, free to browse, where you can search agencies by name, service or tier. Each profile shows the agency's top markets, industries and services, based on four years of Shopify data, plus an estimated team size and the year it joined. Nearly 4,000 partners are listed in the store-building category alone. The tiers run from Select through Plus and Premier to Platinum, the top one. Here is the trap most guides skip: a tier is earned on attributed sales volume (the GMV, or gross merchandise value, of the stores an agency launched) and the number of those stores. It measures how much an agency has sold on Shopify, not how well it works. The program is also changing: Select, Plus and Premier retire in 2027, replaced by Silver, Gold, Platinum and Diamond. Under the new rules, Platinum asks for $50 million of attributed GMV and 20 stores over four years, and Diamond for $500 million and 25 stores.
So use the tier as a filter, then judge the work. In our scores, Select counts as the first partner level, Plus and Premier as intermediate, and Platinum as the top tier. The minimum project sizes below come from each agency's Clutch profile: they tell you quickly who will take a small job.
| Shopify tier, prices | Where they work, what they do best, languages | |
|---|---|---|
| Arctic GreyPlatinum | Platinum. Audits from $99 to $8,000; $150 to $199 an hour and $75,000 minimum project on Clutch. | New York. Shopify Plus builds, migrations, B2B, POS (in-store point of sale), apps. English. |
| UncapPlatinum | Platinum. Migration Blueprint $7,500 fixed; builds on quote; $100 to $149 an hour and $25,000 minimum on Clutch. | Chicago. B2B, ERP integration, its own B2B apps. English, Spanish, Italian. |
| MobikasaPlatinum | Platinum. Flexible plans on quote; $25 to $49 an hour and $5,000 minimum on Clutch. | Miami, Delhi, Dubai. Design, development, marketing, accessibility. English. |
| FyresitePremier | Premier. Maintenance $1,800 to $5,400 per month; project budgets from $30K+ on its contact form. | Tempe, Arizona. Magento migrations, apps, web. English. |
| Solo Media GroupPlatinum | Platinum. Builds from around $20,000; retainers from $3,000 a month; support from $150 an hour. | New York, Los Angeles, Miami. Builds, migrations, POS, B2B, Klaviyo. English, Spanish, Portuguese. |
| ehousePlatinum | Platinum. Quote only; $150 to $199 an hour and $25,000 minimum on Clutch. | Charleston (South Carolina) and Ottawa. Unified commerce, ERP and system integrations, migrations. English. |
| Fuel MadePlus | Plus. Builds from around $25,000 (template) or $50,000 (custom); CRO from $7,500 per month; $50,000 minimum on Clutch. | United States. CRO, speed, Klaviyo email and SMS. English. |
| NetalicoPremier | Premier. Retainers $3,700 to $10,000 a month; hours $165 to $185. | Miami. Development and support retainers, migrations, CRO (conversion rate optimization). English, Spanish. |
| CodalPlatinum | Platinum. Quote only; $150 to $199 an hour and $75,000 minimum on Clutch. | Chicago, Lincoln (UK), Ahmedabad, Toronto. Multi-platform commerce, Shopify Plus migrations. English. |
| Absolute WebPlatinum | Platinum. Quote only; $100 to $149 an hour and $10,000 minimum on Clutch. | Miami. Multi-store migrations, custom e-commerce, UX. English, Spanish. |
| SwankyPlatinum | Platinum. Quote only. | Exeter (UK), Australia and France. Migrations, CRO, growth retainers. English, French. |
| BarrelPlatinum | Platinum. Quote only. | New York. CPG brands only: brand, sites, retainers, Amazon creative. English. |
Scoring scale: Expertise rises with the Shopify tier read on the directory (Platinum 5, Plus or Premier 4.5, Select 4) or a Shopify-only offer. Track record counts named Shopify client results (one: 3.5; two to four: 4; five or more: 4.5). Client reviews count independent reviews (Clutch, Google, Trustpilot): 20 to 49 give 4, 50 to 99 give 4.5, 100 or more give 5, minus 0.5 under a 4.0 average. Transparency rises with prices published on the agency's own site (a price read only on Clutch counts less) and published terms. Team rises with size, published after-sale support and a team in your market.
Arctic Grey
Arctic Grey is a New York Shopify Platinum Partner with 11 to 50 people on its directory profile, in the partner program since 2013. It calls itself an "award-winning shopify plus engineering firm": custom themes, new stores, migrations from BigCommerce, Magento, WooCommerce or Salesforce, B2B and POS builds, private apps and speed work. Clutch lists it at $150 to $199 an hour.
Its entry point is unusual and useful: a paid audit, sized to your store, from $99 to $8,000 (the largest tier can be paid in three installments of $2,750). Each tier has its own refund promise; only on the Scale ($999) and Enterprise tiers, where Arctic Grey ships the fixes, does it refund the fee if those fixes don't return three times the price within 90 days. Read that guarantee as a sales tool with conditions, not as a promise of results.
- Lids: 34% sales increase in 6 months
- The Cashmere Sale: 22% sales increase in 30 days
- Ken & Dana Design: 30% conversion rate improvement
- Woodland Essence: 48% faster site
- ✓Five named clients with published results
- ✓224 independent reviews (54 Clutch, 77 Google, 93 Trustpilot)
- ✓A priced audit you can buy before committing to a project
- ✗The 3x-in-90-days refund only covers the Scale and Enterprise tiers, and only the fixes Arctic Grey ships: read the terms before you treat it as a result
- ✗Clutch lists a $75,000 minimum project and 50 to 249 people, against 11 to 50 on its directory profile: ask what a build really starts at and who will be on your account
The strongest all-round file on this page: top tier, results you can check, many reviews and a priced first step. Start with the audit and judge the team on what it finds before you sign a build.
Uncap
Uncap is a Chicago Shopify Platinum Partner, founded in 2013 as Pivofy and renamed in 2022. Its directory profile shows 11 to 50 people. Its work is B2B commerce on Shopify: B2B and POS builds, migrations, ERP integration and its own Shopify apps for quotes, auto-parts fitment and parts diagrams. Its work page lists named clients, from Farmers Depot to Canon Medical Systems.
It prices the first step of a migration, a Blueprint at $7,500 fixed delivered in four weeks and credited 1:1 toward the build if you go ahead, sells each build as one fixed-scope project and keeps a Managed Growth service for after launch. Clutch puts its rate at $100 to $149 an hour and its minimum project at $25,000.
- Kooks Headers & Exhaust: conversion up 22%, cost of ownership down 38%
- ULE Group: online sales x6, website traffic up 559% year on year
- Builds its own Shopify B2B apps (quotes, fitment, diagrams)
- ✓A real B2B focus: ERP sync, customer pricing, quote-to-order
- ✓163 independent reviews (77 Clutch and 64 Google at 5.0, 22 Trustpilot at 4.6)
- ✓Fixed-scope projects, so the price is set before the build
- ✗Only the migration Blueprint is priced: builds need a quote
- ✗Two cases with figures; the other named clients come without results
- ✗Built for complex B2B: its Blueprint page says it is not a fit under $5 million in revenue or for a purely DTC brand
The pick for a manufacturer or distributor moving B2B ordering to Shopify. Ask for the fixed scope in writing, with the ERP sync and the B2B pricing rules listed line by line.
Mobikasa
Mobikasa is a Shopify Platinum Partner headquartered in Miami, with offices in Delhi and Dubai. Its directory profile shows 51 to 200 people. Shopify is one of its services alongside marketing, UI/UX, accessibility and maintenance, sold as flexible plans; its maintenance plans bill month to month, with no long-term contract, and unused hours roll over automatically.
Its Clutch rate, $25 to $49 an hour, sits well under the $100 to $199 of the US-based agencies here, and it has an office in Delhi besides Miami and Dubai. That can stretch a budget a long way; it also means you should ask where each role on your project sits.
- Randolph: revenue up 17%, search conversion rate up 31%
- Perfumania and Tensnet case studies with published figures
- 167 independent reviews (126 Clutch, 41 Google)
- ✓167 independent reviews, second only to Arctic Grey
- ✓Ongoing maintenance and accessibility work under one contract
- ✓Hourly rate far below US-only agencies
- ✗Its site shows no prices or plan amounts
- ✗Shopify is one service among many, not its only focus
- ✗Time zones: confirm which hours the delivery team covers
A strong option when you want volume of work for the money. Get the team map before you sign: names, roles, locations and overlap hours.
Fyresite
Fyresite is a Shopify Premier Partner in Tempe, Arizona, with 11 to 50 people. It has built websites, apps and e-commerce for over 15 years, and joined the partner program in 2020. Its contact form starts project budgets at $30,000, which tells you the size of work it expects.
After launch, it sells Shopify maintenance and continuous improvement at three fixed monthly prices set by store size: $1,800 under $5 million of GMV, $3,600 from $6 to $25 million, and $5,400 above. Retainer clients get status reports, hour summaries and a roadmap.
- Chassis Unlimited: Magento to Shopify Plus, 70% higher revenue, 150% faster loads
- Maintenance plans priced on its site, from $1,800 a month
- 96 independent reviews (38 Clutch, 58 Google)
- ✓Many reviews at 4.9 to 5.0
- ✓Fixed monthly prices for support after launch
- ✓Apps and Shopify under one roof
- ✗One case with figures on its Shopify work
- ✗Build prices are not published, only a $30,000 starting budget
- ✗No minimum term or notice period published for its plans
A good fit for a Magento migration with a $30,000+ budget and a store you want looked after on a fixed monthly price. Ask how it handles redirects and order history before you sign.
Solo Media Group
Solo Media Group is a Shopify Platinum Partner in New York, a partner since 2018, with offices in Los Angeles and Miami as well. Its directory profile shows 51 to 200 people and lists English, Spanish and Portuguese; Clutch shows 10 to 49. It says it has built 500+ Shopify stores, and its FAQ describes one senior team per project: a Shopify solution engineer, developers, designers, a Klaviyo specialist and a project lead.
It is one of the few Platinum agencies with starting prices on its own site: most design-and-build projects start at around $20,000, retainers at 20 hours or $3,000 a month, and dedicated support retainers at $150 an hour. Projects are billed against milestones (signing, design approval, development start, launch), with invoices typically net 15.
- Lifelines: total sales up 78%, orders up 53%, sessions up 171%
- Manukora: subscription conversions up 32%
- Woods By Jordyn: traffic up 85%, orders x7
- ✓Starting prices on its own site, rare at the Platinum tier
- ✓48 Clutch reviews at 4.9
- ✓One team for design, build, Klaviyo and support
- ✗Clutch (10 to 49) and its directory profile (51 to 200) disagree on its size: ask how many people work on your account
- ✗Three cases with figures; several other case pages show the work without results
- ✗Its prices are starting points: the line-item estimate decides
A strong pick when you want a Platinum team and a price idea before the first call. Ask for the line-item estimate and the milestone schedule in the statement of work.
ehouse
ehouse is a Shopify Platinum Partner headquartered in Charleston, South Carolina, with a second office in Ottawa, and a partner since 2015. Its site counts 23 years in business, 135 commerce experts, 145 retained clients and 1,300+ website launches. Its specialty is unified commerce: connecting Shopify to the systems behind it, through its own managed integrations platform with 300+ pre-built connectors and a stated 99.99% uptime.
Its PEARL iZUMi move to Shopify Plus took 23 weeks for the main site and 5 for the international versions, then revenue rose 24%. On Tetley Canada and Teapigs Canada, it reports a 100% return on the integration within 30 months, a figure it calculates itself: ask how.
- PEARL iZUMi: revenue up 24%, conversion up 13%, transactions up 14%
- Tetley Canada and Teapigs Canada: a 100% return on the integration within 30 months
- Managed integrations platform with 300+ pre-built connectors
- ✓An integrations platform it runs after launch
- ✓135 commerce experts and 145 retained clients
- ✓Migration timelines published, not just results
- ✗Prices only on Clutch, with a $25,000 minimum project
- ✗Two cases with figures
- ✗Clutch shows 10 to 49 employees against 135 experts on its site: ask who is on your account
The pick when the hard part is not the storefront but the systems behind it. Ask who owns the integrations and what the platform costs per month after launch.
Fuel Made
Fuel Made was founded in 2007 and calls itself one of the original eight Shopify Plus Partners. Today it holds the Plus tier on the directory and it is a Klaviyo Master Elite Partner. Its FAQ describes a team of about 20, headquartered in Washington state and spread across North America. Its work is conversion rate, average order value and lifetime value: Shopify design and development, Klaviyo email and SMS, and CRO (conversion rate optimization, testing changes to turn more visits into orders). Its FAQ gives starting points: around $25,000 for a template-based site, around $50,000 for full custom work, paid monthly over the length of the project, and $7,500 a month for CRO, with growth retainers after launch.
- Turbie Twist: monthly revenue up 54%, conversions up 87%
- The Office Oasis: mobile conversions up 62% after a redesign
- Klaviyo Master Elite Partner
- ✓Results-driven case studies with clear numbers
- ✓Email and site handled by the same team
- ✓28 Clutch reviews at 5.0
- ✗Plus tier, below Premier and Platinum
- ✗Only starting prices published, and Clutch lists a $50,000 minimum project
- ✗Less suited to a complex B2B or ERP project
Pick it when the store works and you want it to sell more. Ask for a test plan with a target metric per test before you start.
Netalico
Netalico is a Miami Shopify Premier Partner, in the program since 2016, with 1 to 10 people on its directory profile and 15 named on its own team page. It also works on BigCommerce and Magento. It publishes a full price grid: monthly retainers from $3,700 to $10,000, with the average client around $4,500, and three named retainers (30 hours for $5,100, 45 for $7,500, 60 for $10,000 a month), plus prepaid hour packs from $185 down to $165 an hour that can be used within six months. Retainers include monthly progress reports.
Netalico says about 85% of its clients work with it on a monthly retainer, and its pricing page shows what real projects cost: a $25,000 flat-rate retheme for Sheets & Giggles in 2023 and a $40,000 Magento 1 to Shopify Plus migration for Limitless Walls in 2022, each followed by a monthly retainer. Named clients include Oatly, Big Green Egg and Feetures.
- Crossrope: revenue up 90%, conversion up 24%, transactions up 94%
- A full price grid on its site
- Monthly progress reports included
- ✓You know the monthly cost before the first call
- ✓Prepaid hour packs can be used within six months
- ✓28 reviews on Clutch at 4.9
- ✗A small team (15 people on its team page): ask who covers your store when someone is away
- ✗One case study with figures
- ✗Clutch lists a $5,000 minimum project
The easiest agency to budget. Before you sign, ask who on the team handles your tickets and how hours are logged in the monthly report.
Codal
Codal is a Chicago Shopify Platinum Partner with offices in Lincoln (UK), Ahmedabad and Toronto. Clutch puts it at 250 to 999 people, $150 to $199 an hour and a $75,000 minimum project. Shopify is one capability among its unified commerce work; its Shopify page sets out a three-step process (discovery, launch, growth) and four Shopify case studies. Three give figures: Origin on Shopify Plus reports $3.31 million in additional sales over 12 months, Thermos moved from Magento to Shopify Plus in eight weeks, and Cosori's content updates got 60% faster.
- Origin: $3.31 million in additional sales over 12 months
- Thermos: Magento to Shopify Plus in eight weeks
- Offices in the US, UK, India and Canada
- ✓Scale for multi-system projects
- ✓Top Shopify tier
- ✓Delivery across several time zones
- ✗Clutch lists a $75,000 minimum project
- ✗Shopify is one service among many
- ✗No prices on its site
For a large program that touches more than Shopify. Ask for a Shopify-specific reference before you compare it to the specialists above.
Absolute Web
Absolute Web has been based in Miami since 1999 and a Shopify partner since 2015. It sits at Platinum on Shopify's directory, with 51 to 200 people, and works in English and Spanish; its profile lists the United States, Canada and the United Arab Emirates as top markets. Shopify verifies its relationships with Capezio, Open Farm, Summer Fridays, Swanson Vitamins, Glo Skin Beauty and Nulastin.
Its best proof is a case Shopify publishes itself: Capezio ran three Magento stores for the US, the UK and the EU, Absolute Web moved them to Shopify, and Shopify reports a 144% increase in conversion rate. Clutch lists its projects from $10,000, at $100 to $149 an hour.
- Capezio: three Magento stores (US, UK, EU) moved to Shopify, conversion up 144%
- Featured clients verified by Shopify: Capezio, Open Farm, Summer Fridays
- 83 Clutch reviews at 4.9
- ✓83 Clutch reviews at 4.9
- ✓A multi-region migration that Shopify documents itself
- ✓In business since 1999
- ✗One Shopify case with figures
- ✗Shopify is one of its platforms, beside custom e-commerce and web development
- ✗Its rates are listed on Clutch: ask for a fixed quote and the support terms after go-live
A safe pair of hands for a multi-store or multi-region move. Ask for the Capezio team and timeline, and for a fixed price before you sign.
Swanky
Swanky was founded in 2010 in Exeter and has worked only on Shopify since 2012. It holds the Platinum tier, and its directory profile describes a 70-person in-house team. It also has offices in Australia and France. Its work runs from migrations to Shopify Plus to a Growth Accelerator division that works on retainer with a handful of key accounts.
Its case studies are among the most detailed you can read from a Shopify agency: test counts, win rates and revenue curves, not just logos.
- YuMOVE: monthly DTC revenue up 625%
- Shackleton: year-on-year revenue up 74%
- A WooCommerce migration in one month with a 651% uplift in gross sales in nine days
- ✓Shopify only since 2012
- ✓Many detailed, named case studies
- ✓Retainer team for after launch
- ✗Few independent reviews for its size: 1 on Clutch, 13 on Google at 4.2
- ✗No prices on its site
- ✗UK-based: check overlap if your team is in the US
The proof of work is excellent; the review count is thin. Ask for two client references you can call, ideally on a migration like yours.
Barrel
Barrel is a New York Shopify Platinum Partner with 51 to 200 people on its directory profile; the agency describes itself as a globally distributed team. It has worked with Shopify since 2009. Most of its relationships start with a defined project and grow into retainers covering maintenance, CRO testing, new features, email campaigns and Amazon creative. Its named clients include McCormick, Waterloo and Revision Skincare, and its case pages give figures: McCormick's Shopify store raised gross sales 36% and orders 23%, and Pavise saw a 60% conversion lift year on year.
- Shopify since 2009, Platinum today
- Retainers that cover maintenance, CRO and email
- McCormick: gross sales up 36%, orders up 23%
- ✓Top tier and a long Shopify history
- ✓A clear path from project to retainer
- ✓51 to 200 people, headquartered in New York
- ✗Few reviews: 4 on Google at 3.5
- ✗No prices on its site
A brand-first studio with a real Shopify history. Ask for the results of a project like yours, measured over at least a year.
Agencies we compared but did not rank
Each one ranks for this search, appears in a list you may have read, or holds a high Shopify tier. Here is the fact that kept it out of the twelve.
- Expert Village MediaSelect, the entry tier, in Long Island City (New York) with most of its staff in Indore, India. Two Shopify cases with figures (Lolly Banks, Latimex Market), 12 Clutch reviews at 4.9 and no prices on its site put it at 3.8 on our scale, under the twelve. With a $1,000 minimum on Clutch, it is still worth a quote for a small store.Not ranked
- InteractOneRanks in the top results for this search with a Shopify Plus service page. The Cincinnati agency sells Shopify Plus among Magento, BigCommerce and marketing work; the two Shopify migrations on that page (Superio, Fior Anam) give no figures and the page shows no prices. Every agency ranked here has at least one named Shopify result with figures.Not ranked
- Americaneagle.comRanks in the top results with a Shopify service page. Premier, in Des Plaines (Illinois), with more than 200 people on its directory profile and 36 Trustpilot reviews at 4.7. Without a named Shopify result with figures, it scores 3.6 on our scale, under the twelve.Not ranked
- DomainePlatinum in New York, 200+ people, and it calls itself the world's largest independent Shopify design and development partner. With 2 reviews on Clutch it lands at 3.8 on our scale, just under the twelve; it is compared on our <a href="/agency/shopify-plus">Shopify Plus agencies</a> page.Not ranked
- Eastside Co, Charle, We Make WebsitesStrong UK agencies whose market is London; they are compared on our <a href="/agency/shopify/london">Shopify agencies in London</a> page. We Make Websites now points to Born Group.London
- Lounge LizardA New York web design and marketing agency since 1998, named by two lists in the top results, with 43 Clutch reviews at 4.8. Its Shopify page calls it a Certified Shopify Partner without naming a tier, and e-commerce is 10% of its work on Clutch. Every agency ranked here has its tier on Shopify's directory.Not ranked
- Electric EyeA Columbus (Ohio) Shopify studio named by one list in the top results. Clutch shows 2 to 9 people and no reviews yet.Not ranked
- NoGoodA marketing agency that ranks itself first in its own list of Shopify agencies.Not ranked
Make your Shopify project work with an agency, step by step
Most Shopify projects that go wrong don't fail on design. They fail on a migration that drops order history, an app stack nobody budgeted, or a store account the agency owns. These seven steps follow a real project.
The 7 steps
Write the brief before you call anyone
Week 1List what the store must do that it can't today: B2B pricing, several markets, subscriptions, a POS for your shops, an ERP sync. Add your current platform, your catalog size and your yearly online revenue. That last number matters: it decides whether you need Shopify Plus, and it is what agencies use to size their quote.
Send the same brief to three agencies so their quotes compare line by line.
- Quotes to request
- 3
- Must include
- Catalog size, platform, revenue
Check the tier, then the work
Week 1Open each agency's profile on Shopify's partner directory. Check the tier, the team size and the "featured clients" whose relationship Shopify has verified. Then read two case studies in your sector and look for figures over time, not a single launch-week spike.
- Directory
- Free, official
- Look for
- Verified clients
Pick the right Shopify plan with the agency
CostShopify's US pricing, billed yearly: Basic at $29 a month, Grow at $79, Advanced at $299, and Plus from $2,300. Plus adds a fully customizable checkout, unlimited B2B catalogs (the other plans allow up to 3) and up to 200 POS Pro locations, but many brands don't need it: Basic to Advanced already include up to 3 B2B catalogs. Ask the agency to justify Plus feature by feature; an agency paid on Plus work has a reason to push it.
- Basic
- $29/month (yearly)
- Plus
- From $2,300/month
Keep the store, the apps and the data in your name
TrapThe Shopify account, the domain, the theme files and every paid app should be in your company's name, with the agency added as a collaborator. Get admin access to Google Analytics and your ad accounts from day one. If the agency builds a private app, ask for the code and the right to use it after you leave.
- Account owner
- You
- Agency access
- Collaborator
Plan the migration in writing
Weeks 2 to 8A migration from Magento, WooCommerce or BigCommerce must move products, customers, order history and URLs, with a redirect for every old address so you keep your search traffic. Ask for the redirect map and a test import before launch. Fyresite's Chassis Unlimited move and Swanky's one-month WooCommerce migration are the kind of reference to ask for.
- Must move
- Products, customers, orders, URLs
- Ask for
- Redirect map
List every integration and who maintains it
Hidden costERP, warehouse, reviews, email, subscriptions: each one is an app or a connector with its own monthly fee. Ask for a total cost of ownership, not just the build price. For email, compare tools on our email marketing for Shopify page; for reviews, on our Shopify review apps ranking. For simple automations between Shopify and your tools, see the Shopify integration for n8n before paying for custom code.
- Ask for
- Total cost of ownership
Agree on life after launch
After go-liveDecide what happens after launch before you sign: a retainer with a set number of hours (Netalico publishes 30 to 60 hours a month), a response time for bugs, and a monthly report. Ask how unused hours are handled: Mobikasa rolls them over automatically, while Netalico's prepaid hour packs must be used within six months. Then ask what notice ends the retainer.
- Retainer range
- $3,700 to $10,000/month
- Ask for
- Notice period
Is your agency missing from this page? Email us: hello@hackceleration.com
Shopify agency, freelancer or do it yourself?
A Shopify agency isn't always the right answer. It depends on your revenue, how custom the store must be and whether anyone on your team can manage apps and themes. Here is how the options compare, with the prices agencies actually publish.
Do it yourself on a theme
Hire a freelancer for a defined task
Hire a Shopify agency for a build or a migration
Keep an agency on retainer for growth
Large or B2B company
- Ask for the Shopify tier and check it on the directory yourself
- Ask who works on your account, where, and in which time zone
- Get a fixed scope and price for the first project
- Keep the Shopify account, domain and apps in your company's name
- Ask for the redirect map before a migration
- Ask for a total cost of ownership with apps
- Agree on the retainer hours, report and notice period
Questions merchants ask about Shopify agencies
How much does a Shopify agency cost?
Budget in the tens of thousands of dollars for a build or a migration: Solo Media Group's builds start around $20,000, Fyresite's project budgets at $30,000, and Netalico shows a $25,000 retheme and a $40,000 Magento migration on its pricing page. The minimum projects listed on Clutch go from $1,000 (Solo Media Group) to $75,000 (Arctic Grey, Codal). If you only want a diagnosis first, Arctic Grey sells store audits from $99 to $8,000. Hourly rates on Clutch run from $25 to $49 at Mobikasa to $150 to $199 at Fyresite. Tip: ask for the Shopify plan, the apps and the agency fees in one yearly total, because the apps keep billing after the agency leaves.
Do I need a Shopify agency or a Shopify Plus agency?
Start from the plan, not the label. Shopify's official pricing page lists Basic at $29 a month, Grow at $79 and Advanced at $299 when paid yearly ($39, $105 and $399 month to month), and Plus from $2,300 a month. The three lower plans already include B2B with up to 3 catalogs; Plus adds unlimited catalogs, a fully customizable checkout and up to 200 POS Pro locations. That is when a partner with Plus cases matters: Codal and Absolute Web both publish Shopify Plus migrations, and our Shopify Plus agencies page ranks the specialists. Tip: ask the agency what share of its current clients run on Plus, and why it recommends the plan it quotes.
When should I hire a Shopify agency instead of doing it myself?
Once a mistake would cost you sales: a migration with years of orders and customers, an ERP connection, a B2B catalog, or a redesign of a store that already sells. Before that, a theme and a few apps are often enough, and a freelancer can handle a single task. Tip: if you go with an agency, get a fixed price for the first project; Arctic Grey, Fyresite, Netalico and Solo Media Group publish their rates, so you can compare a quote against them.
How much does Shopify maintenance cost per month?
Between about $1,800 and $10,000 a month at the agencies on this page that publish it. Fyresite prices its maintenance by your store's GMV (gross merchandise value, your yearly sales on Shopify): $1,800 a month under $5 million, $3,600 from $6 to $25 million, $5,400 from $26 million up. Netalico sells blocks of hours, from 30 hours for $5,100 to 60 hours for $10,000 a month, and Solo Media Group's retainers start at $3,000 a month. Tip: unused hours are where retainers differ. Mobikasa rolls them over automatically; Netalico's prepaid hour packs must be used within six months. Ask any agency in writing.
Is a Shopify agency's money-back guarantee worth anything?
Yes, but only as far as its conditions go. Arctic Grey, ranked first here, publishes four written guarantees, but the strongest one (a refund if the fixes don't return three times the fee within 90 days) only applies to its Scale ($999) and Enterprise audits, and only to fixes it ships itself. Its $99 Starter audit is refunded if you reply within 24 hours that it wasn't worth it. Tip: before you buy, ask who measures the result and with which report, so the guarantee can actually be claimed.
Is a Shopify Platinum partner better than a Plus or Premier partner?
No, not by itself. On this page, Fuel Made, a Plus partner, publishes four Shopify cases with figures, while Absolute Web, a Platinum partner, has one, published by Shopify. Under the program that starts in 2027, Platinum means $50 million of attributed sales across 20 stores over four years: it tells you an agency has sold a lot on Shopify, not what it did for stores like yours. Tip: on the directory profile, open the "featured clients" Shopify has verified and ask the agency for the numbers behind one of them.
How soon should a Shopify agency's work show results?
Expect weeks for a fix and months for a redesign. Arctic Grey's published cases run from a 22% sales increase in 30 days (The Cashmere Sale) to 34% in six months (Lids), and its strongest guarantee is measured at 90 days. Tip: write the measurement date and the metric into the statement of work before the project starts, so nobody picks the best week afterwards.
Should I hire an offshore Shopify agency to save money?
Yes, if you know who does the work. Clutch lists Mobikasa, with offices in Miami, Delhi and Dubai, at $25 to $49 an hour, against $150 to $199 for Fyresite in Tempe. The gap is real; the risk is a project handed between time zones with nobody accountable. Tip: ask for access to the code repository from day one, under your company's account, and name the project lead in the contract.
Are boutique Shopify agencies better than big dev shops?
No, neither is better by default. A small team like Netalico (1 to 10 people on its profile) gives you senior people and clear prices; a large one like Codal gives you capacity across platforms and time zones, with a $75,000 minimum project on Clutch. Tip: with a large agency, ask for the names of the people on your project in the contract.
