Resources · Claude connector

Claude AgentMail connectorWhat Claude can do in your AgentMail account.

The Claude AgentMail connector exposes 24 tools. 10 read inboxes, threads, drafts and attachments, 13 create, send, update or delete, and 1 stays undocumented. Below: what Claude reads, what it can send or erase in your name, and what to check first.

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Overview

Why connect an agent inbox to Claude

AgentMail is email built for AI agents: each agent gets its own address and can hold two-way conversations, not just fire off notifications. Once the connector is on, Claude can open a fresh inbox, read what came in, answer inside the thread and manage drafts, all from your chat. Several of those tools send real email or delete data, so the approval rules below matter.

Spin up a dedicated address for one project. create_inbox makes a new inbox, with an optional username, domain and display name, so a test or a supplier exchange stays out of your personal mailbox.

Answer in context. search_threads finds the conversation by full-text search, get_thread brings back its messages, and reply_to_message answers in the same thread, with everyone copied if you ask for reply-all.

Prepare now, send later. create_draft accepts a scheduled send time, and delete_draft cancels that send if plans change.

What it will not do: Claude does not watch the inbox. A new message does not make it react; it reads and writes only while it answers you. Several tools in AgentMail's own documentation (allow and block lists, provider sign-ups, organization switching) are not on the directory sheet; the comparison further down says which list to trust. For a mailbox connector from another publisher, see the Claude activecampaign connector page.

Vocabulary

The vocabulary, quickly

Five words you will see on this page.

Connector
The link you create once between Claude and an account you own, so Claude can work in it while it answers you.
Tool
A named action the connector lets Claude perform. Claude decides which ones to call; the directory sheet lists every one by name.
Authorization
The service's sign-in and consent screen, where you hand over the access Claude will use. Once per person, and it can be revoked.
Approval
The confirmation Claude waits for before a step that changes your account, such as sending an email, shown in the chat when it matters.
MCP
The open standard connectors rely on: it is what lets an assistant like Claude call an outside service such as AgentMail.
Connect

Set up the Claude AgentMail connector

  1. 01

    Look up AgentMail

    In Claude's settings, open Customize, then Connectors, and find AgentMail. On a Team or Enterprise workspace, an Owner or Primary Owner has to enable it first; each member then signs in separately.

  2. 02

    Sign in to the service

    Hit Connect on its row and log in through the window the service opens, which is AgentMail's own page. If the link breaks later, Disconnect and reconnect, or remove the access from the service side.

  3. 03

    Read the consent screen

    Go through the authorization screen before accepting. It is the service's screen and it sets what the access covers, sometimes in broader terms than what Claude does daily; in Claude, approving each action is still the default.

Tools

The 24 tools: reading, writing, and one unknown

AgentMail gives Claude 24 tools: 10 that read your account, 13 that change something in it, and 1 no official source describes.

AgentMail's documentation describes every tool on the sheet but one, under the same names. One has no description anywhere. Names stay exactly as Claude shows them.

  • 10 read
  • 13 write
  • 1 not documented

What Claude reads (10)

10 tools

Ten tools that look at inboxes, messages, drafts and attachments without changing them.

get_attachment

Fetches one attachment from a thread with its metadata and a download link. For PDF and DOCX files, it also hands Claude the extracted text so it can read the document.

When it helps
a supplier's quote is attached as a PDF and you want the total and the delivery terms.
Watch out
text extraction is described for PDF and DOCX only.

Sourcedocs.agentmail.to · October 1, 2026 ↗

get_draft

Opens one draft by its ID with its content, status and any scheduled time. Claude can check what is queued ahead of that moment.

When it helps
you scheduled a follow-up last week and want to reread it before Monday.
Watch out
it needs the draft ID, usually found by listing drafts first.

Sourcedocs.agentmail.to · October 1, 2026 ↗

get_inbox

Returns the details of a single inbox from its ID. Claude uses it to confirm which address it is working in before doing anything else.

When it helps
you run several agent addresses and want to be sure which one handles support.
Watch out
it shows the inbox, not the mail inside it.

Sourcedocs.agentmail.to · October 1, 2026 ↗

get_thread

Brings back a whole conversation by thread ID, messages included, so Claude reads the exchange in order before it answers or summarizes.

When it helps
a partner thread ran long and you need the current status in three lines.
Watch out
it needs the thread ID, so a search or a list usually comes first.

Sourcedocs.agentmail.to · October 1, 2026 ↗

list_drafts

Shows the drafts of an inbox and can filter them by label, for instance the scheduled ones. You see at a glance what is waiting.

When it helps
before a holiday, you check which scheduled emails will still go out.
Watch out
filtering works on labels, so name the label you want.

Sourcedocs.agentmail.to · October 1, 2026 ↗

list_inboxes

Lists the email inboxes of your organization, page by page. AgentMail suggests asking Claude for exactly this to check the connection works.

When it helps
right after connecting, as a first test that Claude sees your account.
Watch out
the answer is paginated; ask Claude to continue if the list is long.

Sourcedocs.agentmail.to · October 1, 2026 ↗

list_messages

Returns the messages of one inbox, filterable by label, sender, recipient, subject or a before and after date. Good for sorting mail without a keyword.

When it helps
a recruiter wants everything a given candidate sent since the first interview.
Watch out
it works inside one inbox at a time.

Sourcedocs.agentmail.to · October 1, 2026 ↗

list_threads

Gives the conversation threads of an inbox, with the same filters on labels, people, subject and dates. Claude gets the conversations rather than single emails.

When it helps
a sales agent's inbox needs a weekly review of every open exchange.
Watch out
results come in pages, not all at once.

Sourcedocs.agentmail.to · October 1, 2026 ↗

search_messages

Runs a full-text search over the messages of an inbox and ranks hits by relevance. Claude finds a sentence even when you forget who wrote it.

When it helps
you remember a tracking number was mentioned but not in which email.
Watch out
spam and trash are left out of the results.

Sourcedocs.agentmail.to · October 1, 2026 ↗

search_threads

Does the same relevance-ranked full-text search, but returns whole threads, which suits questions about a conversation rather than a line.

When it helps
you want every discussion that mentioned a contract renewal this quarter.
Watch out
threads sitting in spam or trash will not show up.

Sourcedocs.agentmail.to · October 1, 2026 ↗

What Claude creates, sends or deletes (13)

13 tools

Thirteen tools that send email, change labels or settings, or delete data. No source describes a confirmation specific to any of them.

create_draft

Approval: see the rule

Writes a new draft email in an inbox, and can schedule it with a send time given in ISO 8601 format. The draft then waits until that moment.

What Claude asks for
no source describes a prompt for this tool, so the general approval rule below is the reference.
When it helps
you want the reminder ready tonight and delivered at 9 tomorrow.

Sourcedocs.agentmail.to · October 1, 2026 ↗

create_inbox

Approval: see the rule

Opens a brand-new email address, optionally with a chosen username, domain, display name and metadata. Claude can then work in it with the other tools.

What Claude asks for
AgentMail documents no confirmation here; rely on Claude's default approval behavior.
When it helps
a growth team needs a separate address for a newsletter test.

Sourcedocs.agentmail.to · October 1, 2026 ↗

delete_draft

Approval: see the rule

Removes a draft, and if that draft was scheduled, the planned send is cancelled with it. Nothing goes out afterwards.

What Claude asks for
nothing tool-specific is written down; the approval section below sets the rule.
When it helps
the meeting moved and the scheduled reminder must not leave.
Watch out
deleting is the way to cancel a scheduled send.

Sourcedocs.agentmail.to · October 1, 2026 ↗

delete_inbox

Approval: see the rule

Erases an inbox using its ID. Of all the deletions this connector offers, it is the widest in scope.

What Claude asks for
no source spells out a confirmation for this deletion; read Claude's request carefully under the general rule.
When it helps
a short-lived test address has done its job.
Watch out
double-check the inbox ID before you approve.

Sourcedocs.agentmail.to · October 1, 2026 ↗

delete_thread

Approval: see the rule

Removes an entire conversation thread from an inbox, every message of that exchange at once.

What Claude asks for
the documentation is silent on a prompt; the default approval rule is what covers it.
When it helps
a thread full of test messages clutters the agent's inbox.
Watch out
it goes beyond one email; the whole conversation disappears.

Sourcedocs.agentmail.to · October 1, 2026 ↗

forward_message

Approval: see the rule

Passes an existing message on to new recipients. The email actually leaves your agent's address.

What Claude asks for
no AgentMail or Claude page describes a check before forwarding; see the approval section.
When it helps
an invoice landed in the agent inbox and accounting needs it.
Watch out
the new recipients see the original message, so check what it contains.

Sourcedocs.agentmail.to · October 1, 2026 ↗

reply_to_message

Approval: see the rule

Answers a message inside its own thread, and with reply-all it includes every original recipient. The reply goes out for real.

What Claude asks for
nothing specific is documented; Claude's general approval behavior applies.
When it helps
a customer asks a quick question and the answer is already in the thread.
Watch out
say whether you want reply-all or not.

Sourcedocs.agentmail.to · October 1, 2026 ↗

send_draft

Approval: see the rule

Sends a prepared draft immediately. AgentMail turns it into a sent message and the draft itself is deleted.

What Claude asks for
there is no documented prompt for this tool; the approval rules below decide.
When it helps
you reviewed the draft with Claude and want it out now rather than at the scheduled time.
Watch out
the draft is gone after sending.

Sourcedocs.agentmail.to · October 1, 2026 ↗

send_message

Approval: see the rule

Composes and sends a new email from one of your inboxes to one or more recipients, without going through a draft.

What Claude asks for
sources say nothing on a confirmation for this send; lean on the general rule and read before you approve.
When it helps
an onboarding agent sends the welcome email to a new user.
Watch out
check the recipient list; there is no draft to fall back on.

Sourcedocs.agentmail.to · October 1, 2026 ↗

update_draft

Approval: see the rule

Edits an existing draft and can move its scheduled send time to another moment.

What Claude asks for
AgentMail lists no approval step for edits; the general rule below applies.
When it helps
a launch slips by a day and every scheduled announcement must follow.
Watch out
rescheduling uses the same time format as the original draft.

Sourcedocs.agentmail.to · October 1, 2026 ↗

update_inbox

Approval: see the rule

Changes an inbox's display name or its metadata. New metadata keys merge with the old ones, and a null value removes a key.

What Claude asks for
no confirmation is described for this change; see how approvals work below.
When it helps
the support agent gets a new public name customers will see.
Watch out
a null value deletes that metadata key.

Sourcedocs.agentmail.to · October 1, 2026 ↗

update_message

Approval: see the rule

Adds labels to a single message or takes them off, so Claude can sort mail as it reads it.

What Claude asks for
labeling has no documented prompt; Claude's default rule is the guide.
When it helps
you ask Claude to tag every invoice email so finance can find them.
Watch out
it changes labels only, never the content of the email.

Sourcedocs.agentmail.to · October 1, 2026 ↗

update_thread

Approval: see the rule

Puts labels on a whole thread or removes them, for every message of the conversation at once.

What Claude asks for
no page documents a check before this; the general approval rule covers it.
When it helps
an exchange is settled and you want it marked as done.
Watch out
AgentMail says system labels cannot be modified.

Sourcedocs.agentmail.to · October 1, 2026 ↗

Not documented (1)

1 tool

The directory publishes this name and nothing else. No official source says what it does, so we describe nothing.

auth_me

The directory sheet lists this tool by name, and no official source, neither AgentMail's documentation nor any Claude page, describes what it does. We do not guess.

Watch out
for any action it may trigger, the general approval rule below is the only reference.
Approvals

What Claude asks before sending or deleting

This connector can send real email and delete inboxes, threads and drafts. That is where the approval rules earn their keep.

By default, Claude stops and asks for your approval before each action it takes on an account for you. On Team and Enterprise, owners decide whether members may let some actions run without a prompt every time, and they can restrict a connector for the whole organization, for example allowing reading while blocking sending; members cannot override that. Claude also works with the identity of the person who connected: AgentMail says the server uses your console identity for every call, so it reaches what that identity reaches.

Plans

Plans: the honest answer

Plan availability for AgentMail in Claude is not published anywhere. Not one of the 819 directory sheets shows plans.

The rule Anthropic does publish: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, and on Team and Enterprise an Owner or Primary Owner enables a connector before members can connect. For this one's current state, check its sheet in the official directory. Only AgentMail documents this connector; no Claude help page covers it.

Limits

What the AgentMail connector does not do

A connector is not an automation. Claude calls these tools while it answers you; an incoming email does not wake it up or trigger a reply.

The partner badge in the directory is not a security audit, and Anthropic states on every sheet that it neither picks the tools a publisher exposes nor guarantees they behave as announced. Connect only what comes from a publisher you trust. AgentMail's documentation also describes a wider server than the sheet shows, which is why the two disagree below. For other connectors on the site, start from the Integrations hub.

Two official sources disagree

How many tools does AgentMail give Claude?

What this page followsThe sheet is what Claude displays; AgentMail says the live catalog comes from its server. Neither settles it for your account: check the tool list in Claude once connected.

Need help

Need help connecting AgentMail to Claude?

A person reads every message.

FAQ

Questions about the Claude AgentMail connector

01What can the Claude AgentMail connector do?
It gives Claude hands-on access to AgentMail inboxes built for AI agents. The directory sheet lists 24 tools: 10 that read inboxes, threads, messages, drafts and attachments, 13 that create inboxes, send, reply, forward, schedule or edit drafts, change labels and delete data, and 1 that no source documents. Claude picks the tools it needs while it answers you, inside the conversation, and nothing runs when you are not talking to it.
02Can Claude send, reply or delete email in AgentMail?
Yes. send_message sends a new email, reply_to_message answers in a thread, forward_message passes a message on, and send_draft sends a prepared draft right away. On the deletion side, Claude can remove a draft, a whole thread or an entire inbox. These are the most sensitive tools of the connector, because they put real email in someone's inbox or remove data, so read Claude's request closely before approving. Check the recipients and the inbox ID in particular.
03Does Claude ask before sending an email?
By default, Claude asks for approval before each action it takes on an account on your behalf, and sending an email is such an action. No source describes a prompt specific to any AgentMail tool, so that general rule is the reference. On Team and Enterprise workspaces, owners decide whether members may let certain actions run without asking each time, and they can block writing for the whole organization while still allowing reading.
04Which Claude plans support AgentMail?
No official source publishes plan availability connector by connector, and none of the 819 directory sheets lists it. Anthropic's general rule is that remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile, and that an Owner or Primary Owner enables them first on Team and Enterprise. AgentMail's page names no Claude plan. Check the connector's directory sheet to see its current state for your account.
05Does Claude see every inbox in my AgentMail organization?
Claude acts with the identity you signed in with and nothing more. AgentMail explains that the server uses your console identity for every call, and that if you belong to several organizations you choose one on the consent screen. Claude therefore works inside that organization only. To check what Claude sees, AgentMail suggests sending a test message such as a request to list your AgentMail inboxes right after connecting. What comes back is the scope Claude works in.
06Why can't Claude find an email I know I received?
The most common reason is where it is filed. AgentMail's full-text search tools leave spam and trash out of their results, so a message sitting there will not come back from a search. Ask Claude to list the messages of the inbox with filters on sender, subject or dates instead. Also check that Claude is working in the right inbox and the right organization, since every search runs inside one inbox.
07Claude or an automation tool for AgentMail?
They cover different needs, so choose by use rather than by ranking. Claude fits work you steer in a conversation: read a thread, draft a careful reply, clean up a test inbox. It acts only while you talk to it, so it will not answer incoming email on its own. An automation tool fits flows that must react every time a message arrives, unattended. Many teams pair the two, each on the task it suits.