Claude CargoAi connectorWhat Claude can do in your CargoAi account.
The Claude CargoAi connector exposes 6 tools: 4 read, 2 write. Claude can search air cargo rates, track a shipment by air waybill, look up airline and ground handling contacts, and add or remove tracking email alerts. Below: what it reads, what it changes, and what CargoAi requires.
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Why plug CargoAi into Claude
A freight forwarder's day is a string of small lookups: a rate for tomorrow's departure, the status of an air waybill, the right cargo contact at an airport. With the connector, you ask in plain English and Claude queries your CargoMART operations directly, then answers in the conversation, without a portal open in another tab.
A rate in one sentence. Ask for the cheapest direct flights from Paris to New York tomorrow for a given weight: search_rates returns flights with pricing, transit times and carrier details.
A shipment's status without the portal. Give an air waybill number and track_shipment returns its current status, location and full event history, which Claude can summarize for a customer email.
The right contact at the right airport. airline_contact finds an airline's cargo contact by country or airport, and gha_information names the ground handling agent for an airline at a given airport.
What it won't do: book a shipment or issue a quote document; the sheet lists no tool for that. Its two writing tools only manage who receives tracking emails. Nothing runs by itself either: Claude searches when you ask, and only the email alerts you subscribe to keep coming. Wiring tracking into other systems is an automation tool's job; the Integrations hub covers that side.
The vocabulary in one minute
Five words you will meet while plugging CargoAi into Claude.
- Connector
- The link you set up once between Claude and an account you already have, so Claude can work with it while it answers you.
- Tool
- One named job the connector opens to Claude, like tracking a shipment. Claude picks the ones it needs; the directory lists them by name.
- Authorization
- CargoAi's own sign-in screen, where you grant Claude the access it will use afterwards. Given once per person, and revocable.
- Approval
- The confirmation Claude waits for before it goes ahead with something that changes your account, shown in the chat when it matters.
- MCP
- The shared standard connectors are built on: it is what lets an assistant like Claude talk to an outside service such as CargoAi.
Connect CargoAi to Claude in three steps
- 01
Find CargoAi in Claude
In Claude's settings, open Customize, then Connectors, and look for CargoAi in the list. On a Team or Enterprise workspace, an Owner or Primary Owner switches the connector on before each member can link it.
- 02
Start the connection
Click Connect on its row; CargoAi then opens its own login page, where you sign in with your CargoAi credentials. If the link breaks, Disconnect and connect again.
- 03
Read the authorization screen
Read CargoAi's screen before you accept. It belongs to CargoAi, not Claude, and decides what the access covers. The access granted there can later be withdrawn from the CargoAi side too.
The 6 tools, sorted by what they do
CargoAi gives Claude 6 tools: 4 that read your account, 2 that change something in it.
Four tools look things up, two change who gets tracking emails. Names stay in English, exactly as Claude shows them.
- 4 read
- 2 write
What Claude reads (4)
4 toolsFour tools that search rates, statuses and contacts without changing anything.
track_shipment
Follows a shipment from its air waybill number and returns its current status, its location and the full history of tracking events.
search_rates
Searches available flights and rates between two airports, with pricing, transit times and carrier details. If results are still loading, the tool retries on its own to fetch the completed ones.
airline_contact
Looks up an airline's contact information at a given place, filtered by country, origin airport or airline name and code.
gha_information
Names the ground handling agent responsible for an airline's cargo at a given airport, the company physically handling the freight there.
What Claude changes (2)
2 toolsTwo tools that add or remove email addresses from tracking alerts. No source details a confirmation for them: the general rule below applies.
subscribe_shipment
Approval: see the ruleSigns one or more email addresses up for tracking updates on a given air waybill; by default, your account email.
unsubscribe_shipment
Approval: see the ruleTakes one or more email addresses off the tracking alerts for an air waybill; by default, your account email.
What Claude asks before it acts
By default, Claude stops and asks for your go-ahead before any action it takes on an account on your behalf. No source says whether subscribing or unsubscribing an address triggers a confirmation of its own.
CargoAi adds a note on data: its server stores no conversation data, each request stands alone, and the addresses you give to the tracking tools go to its tracking service. On Team and Enterprise, owners decide whether members can let some actions through without being asked each time, and they can limit what a connector may do for the whole organization; nobody overrides that from their own account. Claude works with your CargoAi rights, nothing more.
Which plans it's available on
No sheet among the 819 in the official directory displays plan availability. For any one connector, Anthropic publishes that answer nowhere.
The general rule is public: remote connectors are open to all users on Claude, Cowork, Claude Desktop and mobile. On Team and Enterprise, an Owner or Primary Owner switches the connector on for the organization before members can link it. CargoAi's own subscription is another matter, covered in the connection tip. For the current state on Claude's side, the connector's sheet in the official directory is where to look.
Where this connector stops
A connector is not an automation. Claude calls these tools while it answers you: no rate check runs overnight, and only the tracking emails you subscribe to arrive on their own.
Everything CargoAi-specific here comes from CargoAi's documentation: no Claude help article covers this connector. The two writing tools stop at email alerts; nothing on the sheet books or quotes a shipment. The directory badge isn't a security audit, and Anthropic says on every sheet that it doesn't control a publisher's tools. The Claude adobe-workfront connector page answers the same questions for another service.
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