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29 Next Make integrationAutomate 29 Next with Make.
Can Make react to what happens in your 29 Next store? Yes. The 29 Next Make integration gives you 8 triggers and 20 actions across orders, customers, subscriptions and disputes. This guide is for store operators: connect your account, then build a first working scenario.
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What does the 29 Next Make integration do?
The 29 Next Make integration links your 29 Next store to Make, a visual tool where you chain modules into a scenario, meaning the automation you build. Each module is one brick: a trigger that notices something new in your store, or an action that reads or changes an order, a customer or a subscription.
Ship faster after checkout. Start with Watch New Orders and add Create a Fulfillment, so each new order moves toward delivery without someone copying it by hand. Every order that passes from one module to the next is called a bundle.
Follow up on lost sales. Watch New Abandoned Carts hands you each cart a shopper left behind. Pair it with Get a Customer to pull the shopper's record, then send it to your email or chat tool through another app's module.
Keep payment problems in view. Watch New Disputes and Get a Transaction let a support lead see each new dispute with its payment next to it, and Update a Dispute writes back once the case moves.
What Make does not do here: all 8 triggers are scheduled, so Make checks your store on the scenario's schedule instead of hearing from 29 Next the moment something happens. The Make documentation also carries no description for each module, so run a test before relying on one. Plans and limits are laid out on Make pricing, and errors are covered in Make troubleshooting. If you are still choosing a tool, n8n vs Make puts the two side by side.
How do you connect your 29 Next account to Make?
- 01
Add a 29 Next module
Open your scenario, add any 29 Next module, and click Create a connection. A connection is your 29 Next account linked to Make once, then reused by every 29 Next module you add later.
- 02
Name the connection
The Connection name field is optional. Filling it pays off when you run more than one store: a clear name tells you which account each scenario talks to.
- 03
Paste your credentials
Enter the credentials you copied from your 29 Next account, or follow the instructions Make shows on screen. You need an active 29 Next account and an API key before you start.
Your first scenario: fulfill each new 29 Next order
GoalWhen a new order lands in 29 Next, Make creates a fulfillment for it.
- 01
Create the scenario
From the Scenarios page, create a new scenario and click the big + to place your first module. That first module is the trigger: it decides when the rest runs.
- 02
Pick Watch New Orders
Search for 29 Next, choose Watch New Orders, and click Create a connection to link your store with the credentials from the section above.
- 03
Add Create a Fulfillment
Click the + on the right of the trigger and add Create a Fulfillment. Fill its fields by mapping values from the order bundle, so each fulfillment matches the order that started it.
- 04
Test with Run once
Click Run once. Make runs the scenario a single time and shows the bundles each module received, so you can open the order and the fulfillment and check they line up.
- 05
Schedule and switch on
Open the clock on the first module. A new scenario checks every 15 minutes by default, and the Free plan cannot go below that. Pick your interval, then switch the scenario on.
Which 29 Next triggers can start a scenario?
8 modules start a scenario when something happens in 29 Next. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by 29 Next as soon as it happens.
Watch Events
triggerIn the docs onlyWatch Events is the widest door into your store: it starts a scenario from events that 29 Next reports, rather than from one kind of record. Treat it as the entry point when no narrower trigger fits.
Watch New Abandoned Carts
triggerIn the docs onlyThis trigger gives you one bundle per cart a shopper left without paying, which turns lost checkouts into something your team can act on instead of a number in a report.
Watch New Customers
triggerIn the docs onlyEvery new customer account in your store can open a scenario here, so a welcome sequence or a CRM record starts without anyone exporting a list.
Watch New Disputes
triggerIn the docs onlyA new payment dispute is the kind of event that costs money when it sits unread. Watch New Disputes brings each one into Make so it lands in front of the right person.
Watch New Orders
triggerIn the docs onlyWatch New Orders is the trigger most store automations begin with: each order placed since the last check arrives in Make as its own bundle, ready for shipping, accounting or a team alert.
Watch New Subscriptions
triggerIn the docs onlyFor stores selling on a recurring basis, this trigger hands you each new subscription, which is the moment to set up onboarding, access or a first thank-you message.
Watch New Transactions
triggerIn the docs onlyPayments are what finance teams reconcile, and this trigger brings every new transaction into Make so it can be copied to a ledger or a sheet without manual export.
Watch Orders
triggerIn the docs onlyWatch Orders sits next to Watch New Orders but without the word new in its name, which suggests it follows orders more broadly. The documentation does not spell out the difference.
What can 29 Next actions do in a scenario?
29 Next gives you 20 modules. For each one: what it does for you, when to reach for it, and what to watch out for.
Modules index
- Cancel an Order
- Create a Customer
- Create a Fulfillment
- Get Customer Orders
- Get Customer Subscriptions
- Get a Cart
- Get a Customer
- Get a Dispute
- Get a Product
- Get a Product Category
- Get a Product Class
- Get a Stock Record
- Get a Subscription
- Get a Transaction
- Get an Order
- Make an API Call
- Update a Customer
- Update a Dispute
- Update a Subscription
- Update an Order
Cancel an Order
ActionIn the docs onlyCancel an Order stops an order from your scenario, so a fraud check or an out-of-stock rule can end it without anyone logging into the admin.
Create a Customer
ActionIn the docs onlyWith Create a Customer, a person captured in another tool becomes a customer record in 29 Next, ready for their first order.
Create a Fulfillment
ActionIn the docs onlyGoing by its name, Create a Fulfillment records that an order is on its way, the step that moves a paid order toward delivery in your store.
Get Customer Orders
ActionIn the docs onlyThis module pulls the order history of one customer, which gives your scenario context before it decides what to send or whom to alert.
Get Customer Subscriptions
ActionIn the docs onlyGet Customer Subscriptions lists what a given customer is subscribed to, so your scenario can treat a subscriber differently from a one-time buyer.
Get a Cart
ActionIn the docs onlyGet a Cart fetches one cart from your store, which is how a recovery email can mention what the shopper actually left behind.
Get a Customer
ActionIn the docs onlyThis action reads a single customer record, giving later modules a name, contact details or account data to work with.
Get a Dispute
ActionIn the docs onlyGet a Dispute loads one dispute so your team sees the case in full inside Slack, a helpdesk or a spreadsheet, not just a notice that one exists.
Get a Product
ActionIn the docs onlyGet a Product reads one product from your catalog, which lets a scenario add product details to a message, a sheet or a listing on another channel.
Get a Product Category
ActionIn the docs onlyWith Get a Product Category you read how the catalog groups a product, useful when reporting or routing depends on the kind of item sold.
Get a Product Class
ActionIn the docs onlyGet a Product Class fetches the class a product belongs to, another way 29 Next organizes the catalog next to categories.
Get a Stock Record
ActionIn the docs onlyGet a Stock Record reads stock information from your store, so a scenario can check inventory before it promises delivery or triggers a restock.
Get a Subscription
ActionIn the docs onlyThis module returns one subscription with its current state, which helps a scenario decide whether to extend access, send a reminder or do nothing.
Get a Transaction
ActionIn the docs onlyGet a Transaction reads one payment record, handy when an order or a dispute alone does not tell your finance team what was actually charged.
Get an Order
ActionIn the docs onlyGet an Order loads a single order, so a scenario started by another app, say a support ticket, can see what the customer bought.
Make an API Call
ActionIn the docs onlyMake an API Call is the escape hatch: it reaches any endpoint of the 29 Next API with the connection you already set up, for what the listed modules leave out.
Update a Customer
ActionIn the docs onlyUpdate a Customer writes changes back to a customer record, keeping 29 Next in sync when details are corrected somewhere else.
Update a Dispute
ActionIn the docs onlyThis action lets a scenario push progress on a dispute back into 29 Next, so the store record keeps pace with what happens in your helpdesk.
Update a Subscription
ActionIn the docs onlyUpdate a Subscription changes an existing subscription from inside a scenario, so plan changes decided elsewhere reach the store without manual edits.
Update an Order
ActionIn the docs onlyUpdate an Order edits an existing order, which lets information gathered after checkout, from a warehouse or a support tool, land on the order itself.
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