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HERE Tracking Make integrationAutomate HERE Tracking with Make.

Can Make create and follow your HERE Tracking shipments for you? The HERE Tracking Make integration gives you 11 modules: 1 scheduled trigger, 8 actions and 2 searches. This guide shows how to link your account, build a first scenario and pick the right module.

Try the HERE Tracking integration on Make See the 11 modules

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What you can automate

What does the HERE Tracking Make integration do?

The HERE Tracking Make integration lets a Make scenario (the automation you build, a chain of modules) read and write your HERE Tracking data without code. Each module is one brick of that chain: a trigger, an action or a search. Here you get shipment modules, plus locations, rules, shipment plans and webhooks.

Shipments that open themselves. A logistics coordinator can let an order or a form in another app start the scenario, then hand the details to Create a Shipment. Nobody retypes the order in HERE Tracking.

Status checks without clicking around. A customer service lead can put Get a Shipment or List / Search Shipments behind a request from a support tool, and send the answer back where the question came from. Update a Shipment covers the case where the details change.

A watch on what happens. Watch New Events (v2) is the only trigger: Make polls HERE Tracking on the scenario's schedule and passes new items along. The official documentation does not say which events it covers, so run it once on a test account before you build on it.

A fair warning: Make's own documentation for this app is marked as limited, with no field descriptions and no connection guide. The notes below stay on what the module names tell you. When a listed module is not enough, Make an API Call reaches the rest of the HERE Tracking API. If you are still weighing tools, the n8n vs Make comparison lays out the criteria, the Make pricing page explains plans, and Make troubleshooting helps when a run fails.

Connect

How do you connect HERE Tracking to Make?

01
Add a HERE Tracking module
In your scenario, click the +, search for HERE Tracking and pick any module. The first time, Make asks for a connection, meaning your HERE Tracking account linked to Make once and reused by every module of the app.
02
Create the connection
Click Create a connection. You can give it a name, which helps when you run a test account and a live one side by side. The documentation lists no prerequisite for this app.
03
Authorize and save
Depending on what HERE Tracking asks, you either approve Make on the HERE page or paste the key HERE gives you. Then click Save. Make can now read the objects your account can see.

First scenario

Your first HERE Tracking scenario

GoalWhen a new order lands in another app, Make creates the matching shipment in HERE Tracking.

01
Create the scenario
Open the Scenarios page, create a new scenario and click the +. Add the module of the app where orders start, such as your shop or your form tool.
02
Add Create a Shipment
Click the + on the right of that first module, search for HERE Tracking and choose Create a Shipment. Pick your connection or create it on the spot.
03
Map the order data
Fill the fields Make shows by mapping values from the first module. Each order arrives as a bundle, one item passed from a module to the next, so one order becomes one shipment.
04
Test with Run once
Click Run once, create a test order and read the bundles each module received. Check in HERE Tracking that the shipment exists before you go further.
05
Schedule and switch on
Set the clock on the first module (every 15 minutes by default) and turn the scenario on. Each module run counts as one operation on your Make plan.

Triggers

What starts a HERE Tracking scenario

1 module starts a scenario when something happens in HERE Tracking. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by HERE Tracking as soon as it happens.

HERE Tracking1Watch New Events (v2)

Watch New Events (v2)

triggerIn the docs only

This trigger lets new HERE Tracking events start your scenario, each one handed on as its own bundle so later modules can act on it. It is the only way HERE Tracking itself can kick off a run.

How it fires

scheduled. Make checks the app on the scenario's schedule, so you see the clock badge on the module, and nothing happens between two checks.

When to use it

when you want a HERE Tracking change to push a message, a row or a ticket somewhere else.

Watch out

the documentation does not list which events it returns. Click Run once on a test account and read the bundles before mapping anything.

Modules

Every HERE Tracking module, and when to pick it

HERE Tracking gives you 10 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

HERE Tracking1

Create a Location

ActionIn the docs only

Adds a new location to your HERE Tracking account straight from a scenario, so places known in another tool do not need typing twice.

When to use it

a new warehouse, depot or customer site appears in your sheet or CRM and should exist in HERE Tracking too.

Watch out

Make adds one location per bundle, so filter out duplicates before this module.

HERE Tracking2

Create a Rule

ActionIn the docs only

Sets up a new rule in HERE Tracking from Make. The docs do not say what a rule contains, so open the module and read the fields it offers before planning around it.

When to use it

you set up the same rule for every new client or site and want it done as part of onboarding.

Watch out

test it once by hand in Run once.

HERE Tracking3

Create a Shipment

ActionIn the docs only

Opens a new shipment in HERE Tracking with the data you map from earlier modules. It is the natural end of an order flow and the module most first scenarios use.

When to use it

an order, a signed form or a new row should turn into something you can track.

Watch out

every run creates a new one, so a retried scenario can leave duplicates.

HERE Tracking4

Create a Shipment Plan

ActionIn the docs only

Builds a shipment plan rather than a single shipment. Choose it over Create a Shipment when your team prepares the plan first and the shipments come later.

When to use it

a dispatcher receives a batch request in a shared inbox or a form and wants the plan ready in HERE Tracking.

Watch out

the docs do not describe how plans and shipments relate, so check the result in HERE after your first test.

HERE Tracking5

Delete a Shipment

ActionIn the docs only

Removes a shipment from HERE Tracking when your scenario tells it to. Handy to keep the account clean when orders get cancelled upstream.

When to use it

an order is cancelled in your shop and its shipment has no reason to stay.

Watch out

a deletion cannot be undone from Make. Put a filter before this module and test it on a dummy shipment first.

HERE Tracking6

Get a Shipment

ActionIn the docs only

Fetches one shipment you already know, so the next modules can use its details. It returns a single item, which keeps the scenario simple.

When to use it

a support ticket mentions a shipment and the agent needs its current details pasted back in the reply.

Watch out

it targets one shipment you already know. If you first have to find it, start with List / Search Shipments.

HERE Tracking7

List / Search Shipments

SearchIn the docs only

Pulls back the shipments that match what you ask for. As a search, it can return zero, one or many bundles, and every module after it runs once per result.

When to use it

you need several shipments at once, for a status export to a sheet or to find one by criteria.

Watch out

many results mean many operations, so narrow the search as much as the fields allow.

HERE Tracking8

List Webhooks (v3)

SearchIn the docs only

Shows the webhooks registered on your HERE Tracking account. It is a housekeeping module more than a daily one, useful when you want to know what is already wired.

When to use it

before adding a new integration, to check which webhooks already exist and avoid overlaps.

Watch out

it only lists them. No listed module creates or removes webhooks; if the HERE API allows it, Make an API Call is the way.

HERE Tracking9

Make an API Call

ActionIn the docs only

Calls any endpoint of the HERE Tracking API with the connection you already set up. It fills the gaps the ten other modules leave.

When to use it

the action you need has no dedicated module, for instance an object the list above does not cover.

Watch out

you write the request yourself, so keep the HERE API reference open while you build it.

HERE Tracking10

Update a Shipment

ActionIn the docs only

Changes an existing shipment instead of creating a second one. That keeps a single record in HERE Tracking when the details of an order move.

When to use it

a customer changes the delivery address or the order changes after the shipment was opened.

Watch out

it needs to know which shipment to change. Find it first with Get a Shipment or List / Search Shipments.

Need help

Need help automating HERE Tracking with Make?

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FAQ

HERE Tracking and Make: common questions

01Is the HERE Tracking Make integration free?

Yes, it works on the Make Free plan, because HERE Tracking is a standard app and not an Enterprise one. The Free plan has limits you will feel quickly: 2 active scenarios, at least 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans lower the interval to 1 minute and remove the cap on active scenarios. Your HERE Tracking subscription is a separate matter this page does not cover.

02What do you need to connect HERE Tracking to Make?

A HERE Tracking account and a Make account. The documentation lists no special prerequisite and no official connection steps, so the generic Make flow applies: add a HERE Tracking module, click Create a connection, give it a name if you like, approve Make on the HERE page or paste the key HERE gives you, then click Save. The same connection is then reused by all 11 modules, including Make an API Call.

03Does the HERE Tracking trigger in Make work in real time?

No. Watch New Events (v2) is a scheduled trigger: Make checks HERE Tracking on the scenario's schedule, every 15 minutes by default. On the Free plan the shortest interval is 15 minutes, on paid plans it drops to 1 minute. Events that happen between two checks are picked up at the next one. If you need a faster reaction, check what HERE Tracking offers through its API with Make an API Call.

04What if a HERE Tracking module is missing in Make?

Use Make an API Call. It reaches any endpoint of the HERE Tracking API with the connection you already have, so you are not limited to the 10 other modules. Keep in mind that Make marks its documentation for this app as limited: there are no field descriptions, so testing each module with Run once on sample data is the safest way to learn what it returns before you build a longer scenario.

05Should you use Make or n8n for HERE Tracking?

It depends on what you need to cover. On Make, HERE Tracking comes with 11 ready modules centered on shipments, plus Make an API Call for the rest of the API. Many apps also have an n8n node, so check whether HERE Tracking has one and whether it covers the objects you use. Compare the module list, the way each tool starts a workflow and the plan limits against your own case rather than a general ranking.

Add a HERE Tracking module

Create the connection

Authorize and save

Create the scenario

Add Create a Shipment

Map the order data

Test with Run once

Schedule and switch on

Need help automating HERE Tracking with Make?