Resources · Make integration

Whapi.Cloud Make integrationAutomate Whapi.Cloud with Make.

Can a WhatsApp number answer events on its own, without code? The Whapi.Cloud Make integration gives you 7 modules: 4 instant triggers and 3 actions. Here you link your account, then build a first scenario step by step.

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What you can automate

What does the Whapi.Cloud Make integration automate?

The Whapi.Cloud Make integration links the WhatsApp number you manage in Whapi.Cloud to Make, so WhatsApp events can start a scenario (the automation you build in Make) and the scenario can send messages back. Each step is a module, one brick of the scenario, and you set everything up by clicking, not coding.

Reply to incoming calls. Watch New Call fires when someone phones your WhatsApp number, and Send Text Message can follow up with a written answer, handy for a support desk that cannot pick up every call.

Keep a log of group movements. Watch Group Participants reacts when people join or leave a group. A community manager can pass that event to a spreadsheet or a CRM module from another app and keep a record without checking the group by hand.

Send files where a text is not enough. Send Media Message posts a file to a contact, a group chat or your channel, so a sales team can share a brochure as soon as a new conversation opens, picked up by Watch New Conversation.

Some limits are worth knowing before you start. The Make documentation for this app says it was generated with AI from the Whapi.Cloud docs and may contain mistakes, so test every module with Run once. Documents sent as media to a channel are not supported. For anything the listed modules skip, Make an API Call reaches the rest of the Whapi.Cloud API.

If you are still choosing a tool, the n8n vs Make comparison lays out the differences, the Make training covers the editor from zero, and Make troubleshooting helps when a run fails.

Connect

How do you connect Whapi.Cloud to Make?

  1. 01

    Grab your API key in Whapi.Cloud

    You need an active Whapi.Cloud account with a WhatsApp number already linked. In your Whapi.Cloud account, open the device menu, pick the device tied to your number and copy the API key shown in its details.

  2. 02

    Add a Whapi.Cloud module in Make

    In your scenario, click the +, search for Whapi.Cloud and pick a module. Click Create a connection. You can type a label in Connection name, useful when you run more than one number.

  3. 03

    Paste the key and save

    Paste the API key you copied, or follow the instructions Make shows on screen, then save. The connection (your Whapi.Cloud account linked to Make) is now reused by every Whapi.Cloud module you add later.

First scenario

Your first scenario with Whapi.Cloud

GoalWhen someone calls your WhatsApp number, Make sends that person a text message.

  1. 01

    Create the scenario

    From the Scenarios page, create a new scenario and click the big + to place the first module on the canvas.

  2. 02

    Set up the call trigger

    Search Whapi.Cloud and choose Watch New Call. Click Create a webhook, then Create a connection with your API key, and save the webhook.

  3. 03

    Add the reply

    Click the + to the right of the trigger and add Send Text Message. Map the caller from the trigger output into the recipient, then write the message you want people to receive.

  4. 04

    Test with Run once

    Click Run once, then call your WhatsApp number from another phone. Open the bubbles to read the bundle, the single item each module received, and check the text arrived.

  5. 05

    Switch it on

    Save and switch the scenario on. Because the trigger is instant, Whapi.Cloud calls Make through the webhook on every call; there is no polling interval to set.

Triggers

What can start a Whapi.Cloud scenario?

4 modules start a scenario when something happens in Whapi.Cloud. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Whapi.Cloud as soon as it happens.

Whapi.Cloud1Watch Group Participants

Watch Group Participants

Instant trigger

In MakeWatch Group Participants Actions , like join group or leave group

You learn right away when someone joins or leaves one of your WhatsApp groups, and the scenario gets that event as a bundle it can pass on to other modules.

How it fires
instant: Whapi.Cloud calls Make through a webhook as soon as the change happens.
When to use it
pick it for community or customer groups where you want a record of who came and who left.
Watch out
join and leave both arrive here, so check the bundle with Run once before sending anything to the person.
Whapi.Cloud2Watch Messages

Watch Messages

Instant trigger

In MakeTriggers for new message events.

Every new message event on your number becomes a scenario run, so you can sort, log or answer incoming WhatsApp traffic without reading it all by hand.

How it fires
instant: Whapi.Cloud calls Make through a webhook as soon as the message event occurs.
When to use it
choose it when the content of the message matters, for example copying incoming requests into a ticketing tool.
Watch out
each message costs at least one operation, the unit Make counts on your plan, so a busy number uses them up quickly.
Whapi.Cloud3Watch New Call

Watch New Call

Instant trigger

In MakeTriggers when a new call is received

A phone call received on your WhatsApp number starts the scenario, so no caller goes unnoticed even when nobody is free to answer.

How it fires
instant: Whapi.Cloud calls Make through a webhook as soon as the call comes in.
When to use it
use it to text callers back, alert a colleague or add the call to a follow-up list.
Watch out
it reacts to calls, not to messages; to cover both, build a second scenario on Watch Messages.
Whapi.Cloud4Watch New Conversation

Watch New Conversation

Instant trigger

In MakeTrigger called, when new conversation created

This trigger tells you when a brand-new conversation is created on your number, a clean starting point for welcome flows that should fire once per contact rather than on each message.

How it fires
instant: Whapi.Cloud calls Make through a webhook as soon as the conversation is created.
When to use it
good for a first-contact greeting or for creating a lead in your CRM.
Watch out
later messages in the same chat will not start it again; that job belongs to Watch Messages.
Modules

What can Make do in Whapi.Cloud?

Whapi.Cloud gives you 3 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Whapi.Cloud1

Make an API Call

Action

In MakePerforms an arbitrary authorized API call.

Reach any endpoint of the Whapi.Cloud API from your scenario, reusing the same connection, when none of the ready-made modules covers what you need.

When to use it
after checking that Send Text Message and Send Media Message cannot do the job.
Watch out
you write the request yourself, so keep the Whapi.Cloud API reference open and test with Run once.
Whapi.Cloud2

Send Media Message

Action

In MakeThis method allows you to send media messages to a simple dialog, group chat, or your channel. But in the case of a channel, document - media is currently unsupported

Post a file to a single contact, a group chat or your WhatsApp channel, so people get the brochure, photo or invoice itself instead of a link.

When to use it
when a picture or document carries the message better than words, like sending a quote after a call.
Watch out
channels do not accept documents sent as media for now; send those to a contact or group.
Whapi.Cloud3

Send Text Message

Action

In MakeSends a Text Message to the specific contact.

Deliver a written WhatsApp message to a specific contact, with any data from earlier modules dropped into the text, such as a first name or an order status.

When to use it
for confirmations, reminders and replies triggered by a call or a new conversation.
Watch out
if the scenario starts on Watch Messages, make sure your reply does not feed the same trigger again.
Need help

Need help automating Whapi.Cloud with Make?

A person reads every message.

FAQ

Whapi.Cloud and Make: common questions

01Is the Whapi.Cloud Make integration free?
Yes, on the Make side. Whapi.Cloud is a standard app, so it works from the Free plan, which allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, up to 5 minutes per run, files up to 5 MB and 512 MB of data transfer. Paid plans lift the interval to 1 minute and allow unlimited active scenarios. Your Whapi.Cloud subscription is separate; check the Whapi.Cloud pricing page for it. Keep in mind that each module run on one bundle counts as one operation on your plan, so a busy WhatsApp number shows up quickly in your usage.
02What does it take to connect Whapi.Cloud to Make?
An active Whapi.Cloud account with a WhatsApp number already linked to it. In Whapi.Cloud, open the device menu, select the device for that number and copy its API key. In Make, add a Whapi.Cloud module, click Create a connection, optionally name it, and paste the key. With one of the Watch modules, click Create a webhook first, then create the connection. The connection is then reused by every Whapi.Cloud module in your scenarios, so you only go through these steps once per number.
03Do Whapi.Cloud triggers run in real time?
Yes. All four Whapi.Cloud triggers are instant: Watch Group Participants, Watch Messages, Watch New Call and Watch New Conversation. Whapi.Cloud calls Make through a webhook as soon as the event happens, so the scenario does not wait for the 15 minute default schedule that applies to scheduled triggers. You only need to switch the scenario on after testing it with Run once. Open the bubbles after the test to read the bundle each module received and confirm the event carries the data you expect.
04What if a Whapi.Cloud action is missing in Make?
Use Make an API Call. It calls any endpoint of the Whapi.Cloud API with the connection you already have, which covers what the two send modules leave out. Keep in mind that Make flags its documentation for this app as AI-generated from the Whapi.Cloud docs, so confirm details with Whapi.Cloud and test every call with Run once before switching the scenario on. If the listed modules already cover your need, prefer them: they are easier to set up and read for anyone else who edits the scenario.
05Should Whapi.Cloud be automated with Make or n8n?
It depends on the tool your team already works in. In Make, Whapi.Cloud offers 7 modules, four instant triggers and three actions, including Make an API Call for the rest of the API. Many apps also have an n8n node, so check whether one exists for Whapi.Cloud before you decide. Neither tool is ranked here; the n8n vs Make comparison on this site lays out the differences. Whatever you pick, start with one small scenario and test it before adding more steps.