Resources · Make integration

Linx Commerce Make integrationAutomate Linx Commerce with Make.

Can your store's customer list feed the rest of your tools on its own? The Linx Commerce Make integration offers 8 modules: 1 scheduled trigger, 6 actions and 1 search. This page walks an ecommerce team through the connection and a first working scenario.

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What you can automate

What can the Linx Commerce Make integration do?

The Linx Commerce Make integration links your Linx Commerce account to Make, a no-code tool where you build a scenario: an automation made of modules, each module being one brick such as a trigger, an action or a search. You pick the bricks, Make runs them in order, and customer or catalog data moves without copy and paste.

Customer sync to a CRM or a sheet. Watch Customers picks up customers on the scenario's schedule, and each one travels to the next module as a bundle, meaning one item passed along the chain. From there you can drop the customer into a spreadsheet, a mailing tool or a CRM of your choice.

Product lookups for a support or sales flow. When another app hands you a product reference, Get a Product or Get a SKU pulls the matching record from Linx Commerce so the rest of the scenario can use it, for example in a reply to a customer or a stock check.

One clean customer record, whatever the source. Upsert a Customer creates the customer if it does not exist and updates it if it does, which keeps a form or a marketplace from filling the store with duplicates. Search Customers helps you check first when you need to branch.

Know the limits before you build. Make's own documentation for Linx Commerce is flagged as limited, because little public information about the app exists, so the exact fields of each module are best discovered in the editor with a test run. The Make troubleshooting guide helps when a module returns something unexpected.

The same app often has an n8n node too. If you are weighing both tools, read n8n vs Make, and check Make pricing before you plan several active scenarios.

Connect

How do you connect Linx Commerce to Make?

  1. 01

    Add a Linx Commerce module

    In a scenario, add any Linx Commerce module, then click Create a connection. A connection is your Linx Commerce account linked to Make once, and every module of the app reuses it afterwards.

  2. 02

    Name it and authorize Make

    Give the connection a name if you like, such as the store it belongs to. Then either approve Make on the Linx Commerce page that opens, or paste the key Linx Commerce gives you, depending on what the connection window asks for.

  3. 03

    Save and check the fields

    Click Save. Back in the module, Make can now read your account and offers what it finds, so fill the fields from those lists rather than typing values by hand.

First scenario

Your first scenario with Linx Commerce

GoalWhen your signup form receives a new contact, Make creates or updates the matching customer in Linx Commerce.

  1. 01

    Create the scenario

    Open the Scenarios page, create a new scenario and click the big + to place the first module. Pick the trigger of your form tool here: it decides when the whole scenario starts.

  2. 02

    Add Upsert a Customer

    Click the + on the right of the form module, search for Linx Commerce and pick Upsert a Customer. Click Create a connection if you have none yet.

  3. 03

    Map the form answers

    Fill the module fields with the answers coming from the form module. Map only what the visitor typed reliably, since an update replaces what the store already holds.

  4. 04

    Test with Run once

    Send yourself a test entry, then click Run once. Make shows the bundles each module received, which is the best way to learn the real fields here.

  5. 05

    Schedule and switch on

    Open the clock on the first module and set the schedule; a new scenario runs every 15 minutes by default. Then switch the scenario on so it keeps working without you.

Triggers

What starts a Linx Commerce scenario

1 module starts a scenario when something happens in Linx Commerce. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Linx Commerce as soon as it happens.

Linx Commerce1Watch Customers

Watch Customers

triggerIn the docs only

Watch Customers gives you a steady feed of customers from Linx Commerce, each arriving as its own bundle, so the rest of the scenario can act on them one by one. It works as a scheduled trigger; that type is inferred from its name, since the documentation adds nothing more.

How it fires
Make checks the app on the scenario's schedule, every 15 minutes by default, with 15 minutes as the shortest gap on the Free plan.
When to use it
when every new store customer should land in a CRM or a mailing list without anyone exporting a file.
Watch out
nothing happens between two checks, so a customer created right after a run waits for the next one.
Modules

What the Linx Commerce modules can do

Linx Commerce gives you 7 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Linx Commerce1

Get a Customer

ActionIn the docs only

Get a Customer brings back one customer record you already know how to point to, so a later module can reuse its details. It is the right pick when a single known customer matters, not a list.

When to use it
after an order or a ticket from another app gives you a customer reference and you need the full profile.
Watch out
the documentation gives no field list, so check with Run once what identifies the customer.
Linx Commerce2

Get a Product

ActionIn the docs only

Get a Product fetches one product from your Linx Commerce catalog, handing its data to the next module so it can quote, compare or display it. Reach for it when the flow already carries a product reference.

When to use it
a support request mentions an item and your reply should include what the store holds about it.
Watch out
a product and its variants are not the same thing; for a precise variant, Get a SKU fits better.
Linx Commerce3

Get a SKU

ActionIn the docs only

Get a SKU reads a single SKU, the stock-keeping unit that names one exact variant of a product, and passes it along. It is narrower than Get a Product and fits flows built around one precise item.

When to use it
a warehouse or marketplace tool sends a SKU code and you want the matching Linx Commerce record next to it.
Watch out
keep codes consistent across tools, or the lookup will point to nothing.
Linx Commerce5

Make an API Call

ActionIn the docs only

Make an API Call opens the rest of the Linx Commerce API to your scenario, reusing the connection you already created, so you are not blocked by the short list of modules. Any endpoint of the app's API can be called from here.

When to use it
anything your Linx Commerce API offers that the seven other modules leave out.
Watch out
you write the request yourself, so keep the app's API reference open while you set it up.
Linx Commerce6

Search Customers

SearchIn the docs only

Search Customers tells you whether matching customers exist and returns each one as a separate bundle, from zero up to several. That makes it the module to place before a decision in your flow.

When to use it
before sending a welcome email, to see whether the person is already a customer in the store.
Watch out
an empty result stops that branch quietly, and several results make the next module run once per customer, which costs more operations.
Linx Commerce7

Upsert a Customer

ActionIn the docs only

Upsert a Customer saves you from checking first: it creates the customer when none exists and updates the existing one otherwise. You end up with one record per person instead of duplicates.

When to use it
a signup form, a marketplace or a CRM pushes customer details into Linx Commerce and you never know if the person is new.
Watch out
an update overwrites the stored values, so map only the fields you trust.
Need help

Need help automating Linx Commerce with Make?

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FAQ

Questions about the Linx Commerce Make integration

01Is the Linx Commerce Make integration free?
Yes, Linx Commerce is a standard app, so it works on the Make Free plan. That plan allows 2 active scenarios, a shortest gap of 15 minutes between scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Every module run counts as one operation, and Make counts operations on your plan. Paid plans such as Core, Pro, Teams and Enterprise lower the gap to 1 minute and remove the cap on active scenarios. Your Linx Commerce subscription is a separate matter that Make does not cover.
02What do you need to connect Linx Commerce to Make?
You need a Linx Commerce account and a Make account. Make's documentation lists no specific prerequisite for this app. The connection follows the usual Make path: add a Linx Commerce module, click Create a connection, optionally name it, then authorize Make on the Linx Commerce page or paste the key the app provides, and save. If you are asked for a key you do not have, the person who runs the store's admin is the one to ask. The connection is then shared by every Linx Commerce module in your scenarios.
03Does the Linx Commerce trigger in Make fire instantly?
No. Watch Customers is listed as a scheduled trigger, a type inferred from its name, so Make looks for customers on the scenario's schedule instead of being told by Linx Commerce. A new scenario checks every 15 minutes by default. On the Free plan, 15 minutes is also the shortest gap; paid plans can go down to 1 minute. For most customer syncs this is enough, but a customer created between two checks will only appear on the following run.
04What if a Linx Commerce module is missing in Make?
Use Make an API Call. It reaches any endpoint of the Linx Commerce API with the connection you already have, which covers what the listed modules leave out. Keep in mind that Make's documentation for this app is flagged as limited because little public information about Linx Commerce exists. That means you should test every module with Run once and read the bundles it returns before you rely on it in a live scenario.
05Should you use Make or n8n for Linx Commerce?
It depends on the tool your team already runs. On Make, Linx Commerce comes with 8 ready modules, including a customer trigger, customer and product lookups, an upsert and a generic API call, and the whole setup happens in a visual editor. The same app often has an n8n node too, so check that the operations you need exist there before choosing. The better choice is the one where your other apps and your team's habits already live, since both can cover the common customer and catalog flows.