Resources · Make integration

Phone number Make integrationAutomate Phone number with Make.

Got phone numbers typed every which way in your forms and spreadsheets? The Phone number Make integration gives you 10 action modules that read a number and hand back its country, its formats, its validity and its type. This page shows what each one returns and walks you through a first scenario.

Try the Phone number integration on MakeSee the 10 modules

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What you can automate

What can the Phone number Make integration do for you?

Phone number is a built-in app of Make: it takes a phone number coming from another app and returns one piece of information about it, such as its country, a standard format or whether it is valid. It sits in the middle of a scenario, the automation you build in Make, and it needs no account and no connection.

A cleaner sales list. A lead lands from a web form with a number written any old way. Pass it through Validity first, then keep only the numbers that pass and store the Number in E.164 format version, so every row in your CRM looks the same.

Calls routed by country. A support team that handles several regions can read the Country or the Country Calling Code of each caller and send the ticket to the right queue, without anyone reading digits by hand.

SMS only where it can land. Before a text message tool sends anything, Type (fixed line or mobile) tells you whether the number is a mobile, so you skip landlines instead of paying for messages that never arrive.

What the app does not do: it has no trigger, so it never starts a scenario on its own, and it has no Make an API Call module. It works on the number you give it and nothing else. The same kind of step also exists on the n8n side; the n8n vs Make page lays out how the two tools differ, and the Make training covers mapping data between modules if that part is new to you.

Connect

How do you set up Phone number in Make?

  1. 01

    Open a scenario and click +

    From the Scenarios page, create a new scenario or open an existing one. Click the + on the right of the module that brings in your phone numbers, since Phone number always comes after another step.

  2. 02

    Search for Phone number

    Type Phone number in the search box and pick the module that returns the piece of information you need. You will not see any Create a connection button: this app needs no account and nothing to authorize.

  3. 03

    Fill the module fields

    Fill the fields of the module by mapping the phone number from the previous module, the one your form, sheet or CRM sent. Mapping means clicking the value in the panel that Make opens, instead of typing it.

First scenario

Your first scenario with Phone number

GoalWhen a new contact reaches your scenario from another app, Make checks the phone number and keeps a standard version of it.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the + to add the first module. Pick the app where your contacts arrive, for example a form or a spreadsheet, and set it up.

  2. 02

    Add the Validity module

    Click the + on the right of that first module, search for Phone number and choose Validity. Map the phone number field from the first module into it.

  3. 03

    Add the standard format

    Click the + again and add Number in E.164 format, mapped on the same phone number. This is the version you will store in your CRM or send to a calling tool.

  4. 04

    Test with Run once

    Click Run once. Make runs the scenario one time, and each module shows the bundles it received, a bundle being one item that moves from one module to the next, here one contact.

  5. 05

    Schedule and switch on

    Open the clock on the first module to set the schedule, every 15 minutes by default, then switch the scenario on. Each module run counts as one operation on your Make plan.

Modules

The 10 Phone number modules

Phone number gives you 10 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Phone number1

Country

ActionIn the docs only

Country tells you which country a phone number belongs to, so a raw string of digits turns into a place you can sort on or show in a report.

When to use it
your contacts come from several markets and you want to tag each lead with its country before it reaches your CRM.
Watch out
the module only reads the number you map, so a number missing its international prefix may not tell it much.
Phone number2

Country Calling Code

ActionIn the docs only

With Country Calling Code you get the dialing code that sits in front of the number, the part a phone system needs to route a call abroad.

When to use it
a call center tool or a pricing sheet is keyed by calling code rather than by country name, and you want to match on it directly.
Watch out
the code alone reads as digits, so pair it with Country when a person needs to see where the caller is.
Phone number3

Number

ActionIn the docs only

Number hands back the phone number itself as the app reads it, which is handy when you want the core digits apart from the rest of the string.

When to use it
a later module needs the plain number, for example to compare two records and spot the same contact entered twice.
Watch out
for a number you plan to store or dial, one of the format modules gives you a more predictable result.
Phone number4

Extension

ActionIn the docs only

Extension picks out the internal extension attached to a phone number, the few digits a switchboard uses to reach one desk inside a company.

When to use it
your B2B leads often write a main line plus an extension, and you want to keep the extension in its own CRM field.
Watch out
a number written without an extension leaves this value empty, so plan for that in the next module.
Phone number5

National Format

ActionIn the docs only

National Format rewrites the number the way people dial it inside its own country, which is the most readable version for a local team.

When to use it
you print numbers on a delivery note, a call list or an email to a local salesperson who dials without the international prefix.
Watch out
this version drops the country context, so do not use it as the only copy you store for contacts abroad.
Phone number6

International Format

ActionIn the docs only

International Format gives you a number anyone can dial from anywhere, prefix included, while staying easy for a person to read.

When to use it
the number appears in front of humans who may call from another country, such as a shared contact sheet or a confirmation email.
Watch out
the spacing is made for reading; if another tool expects a strict format, pick the E.164 module instead.
Phone number7

Number in E.164 format

ActionIn the docs only

This module returns the number in E.164, the compact international standard with no spaces, which gives you one consistent version to store and compare.

When to use it
you want every phone number in your CRM or database written the same way, so that duplicates show up and calling or SMS tools accept it.
Watch out
run Validity first, so you do not store a tidy version of a number that does not exist.
Phone number8

Number in RFC 3966 format

ActionIn the docs only

Here you get the number written in RFC 3966, the tel: style that turns a phone number into a clickable link on a web page or in an email.

When to use it
you build an email or a page from a scenario and want the reader to tap the number to call it straight from a phone.
Watch out
this style is meant for links, so keep a separate readable version for text that people read.
Phone number9

Validity

ActionIn the docs only

Validity answers one plain question: can this phone number exist? Its answer, judging by the module name, is the kind you can test in a filter to stop bad numbers early.

When to use it
right after a form or an import, before any module that stores the number, sends a text or books a call.
Watch out
a yes from Validity says nothing about whether someone picks up, so it does not replace a first call or a reply.
Phone number10

Type (fixed line or mobile)

ActionIn the docs only

Type (fixed line or mobile) tells you whether a number is a landline or a mobile, which decides whether a text message has any chance of arriving.

When to use it
before an SMS or WhatsApp step, to send mobiles one way and landlines to a call list or an email instead.
Watch out
give your filter a fallback route for any number that is neither, rather than dropping the contact without a trace.
Need help

Need help automating Phone number with Make?

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FAQ

Phone number and Make: frequently asked questions

01Is the Phone number Make integration free?
Yes. Phone number is a standard built-in app, available from the Make Free plan. The Free plan lets you keep 2 active scenarios, runs scheduled scenarios at most every 15 minutes, and stops a run after 5 minutes. Each time a Phone number module runs on a contact, it counts as one operation, the unit Make deducts from your plan. Paid plans lower the interval to 1 minute and remove the cap on active scenarios, which matters once your contact volume grows.
02What do you need to connect Phone number to Make?
Nothing beyond a Make account. The documentation states that the Phone number app works without a connection, so there is no login, no key to paste and no authorization window. You add the module after another one, map the phone number that module sent, and the module is ready. If a login error shows up in your scenario, it comes from another app in the chain, not from Phone number. That makes Phone number one of the easiest apps to try first on a Free plan.
03Does Phone number have a trigger in Make?
No. All 10 Phone number modules are actions, so none of them can start a scenario. The first module has to come from another app, such as a form, a spreadsheet or a CRM that hands over new contacts. Make then runs the scenario on the schedule set on that first module, every 15 minutes by default, or as soon as the first app calls Make if that app offers an instant trigger through a webhook.
04What if a Phone number module is missing in Make?
It depends on what you need. The app has 10 modules that each return one piece of information about a number, and it has no Make an API Call module to reach anything beyond that. If none of the ten answers your need, look for another app in Make that covers it, or ask the Hackceleration team to review the scenario with you. Keep in mind that the app only works on the number you map into it.
05Should you use Make or n8n to clean phone numbers?
It depends on where your other steps already live. Phone number in Make needs no connection and slots between any two modules, which keeps a first cleanup scenario short. n8n often offers a similar step as well. If your forms, CRM and messaging tools are already wired in Make, keeping the number check there avoids splitting one flow across two tools. The n8n vs Make comparison linked on this page sets out the criteria side by side.
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