Resources · Make integration

SMSGlobal Make integrationAutomate SMSGlobal with Make.

Every text your customers send to SMSGlobal can start a workflow on its own. The SMSGlobal Make integration gives you 3 modules: one instant trigger for incoming SMS and two actions. This page shows how to link your account and build your first scenario step by step.

Try the SMSGlobal integration on MakeSee the 3 modules

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What you can automate

What can the SMSGlobal Make integration do for you?

The SMSGlobal Make integration links your SMSGlobal account to Make, a visual tool where you build a scenario: an automation made of modules, each module being one brick such as a trigger or an action. Once linked, Make can react to the texts you receive and send new ones for you, with no code to write.

An automatic reply to every inbound text. Put Watch New Incoming SMS first, then Send an SMS right after it. A customer who texts your virtual number gets an answer from Make straight away, and your team keeps its phones free for the conversations that need a person.

Texts that land where your team already works. The trigger can feed any other app in your scenario: a spreadsheet row, a helpdesk ticket, a message in your team chat. Each incoming SMS becomes one bundle, meaning one item passed from a module to the next, so the sender and the text are ready to reuse.

Alerts sent from another tool. Flip the logic around: let an order, a form or a calendar event from another app start the scenario, and close it with Send an SMS so the right person gets a text. For anything the two ready-made modules skip, Make an API Call reaches the rest of the SMSGlobal API.

Know the limits before you start. The trigger needs a dedicated virtual number on your SMSGlobal account, and the Make documentation for this app warns that it was drafted with AI help, so check important details with SMSGlobal. The same app often has an n8n node too; the n8n vs Make comparison lays out how the two tools differ. To go further with the editor itself, the Make training starts from the basics, and the Make pricing page explains what each plan covers.

Connect

How do you connect your SMSGlobal account to Make?

  1. 01

    Copy your API credentials

    In your SMSGlobal dashboard, open API & Integrations in the left menu, then API Keys. Under Master API Key, copy the API key and the password shown next to it. You need an active MXT account on SMSGlobal first.

  2. 02

    Start the connection in Make

    Add any SMSGlobal module to your scenario and click Create a connection. A connection is your SMSGlobal account linked to Make once, then reused by every SMSGlobal module you add later. The Connection name field is optional, but a clear name helps when you run several accounts.

  3. 03

    Paste the key and save

    Paste the API key and the password you copied into the connection window, or follow the instructions on the screen, then save. The module is now ready to be filled in.

First scenario

Your first scenario with SMSGlobal and Make

GoalWhen a customer texts your SMSGlobal virtual number, Make sends an SMS back with a confirmation message.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the big + in the middle of the editor to place your first module.

  2. 02

    Add the SMSGlobal trigger

    Search for SMSGlobal, pick Watch New Incoming SMS, click Create a webhook, then Create a connection with the API key and password from your dashboard.

  3. 03

    Add the reply

    Click the + on the right of the trigger and choose Send an SMS. Map the sender of the incoming text as the recipient, then write the message your customers should receive.

  4. 04

    Test with Run once

    Click Run once, then send a text to your virtual number from your own phone. Open the bundles each module received to check that the sender and the text came through correctly.

  5. 05

    Switch it on

    Turn the scenario on. Because the trigger is instant, SMSGlobal calls Make as soon as a text arrives, so every new message gets its reply without anyone opening the dashboard.

Triggers

What starts an SMSGlobal scenario?

1 module starts a scenario when something happens in SMSGlobal. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by SMSGlobal as soon as it happens.

SMSGlobal1Watch New Incoming SMS

Watch New Incoming SMS

Instant trigger

In Make“Triggers when a new incoming SMS is received. Requires a dedicated virtual number.”

Watch New Incoming SMS starts your scenario the moment someone texts your SMSGlobal number, and hands Make the message as a bundle ready for the next module. It is the only way this app can open a scenario on its own.

How it fires
instant. SMSGlobal calls Make through a webhook as soon as the text arrives, so there is no polling interval to set.
When to use it
a customer replies to a campaign, confirms an appointment or asks a question, and you want that answer logged or acted on without waiting.
Watch out
the module needs a dedicated virtual number on your SMSGlobal account, and you create the webhook before the connection.
Modules

What can Make do in SMSGlobal?

SMSGlobal gives you 2 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

SMSGlobal1

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Make an API Call lets you reach any part of the SMSGlobal API that the ready-made modules leave out, reusing the connection you already created, so you never have to handle the credentials again.

When to use it
the task you have in mind is not covered by Send an SMS or the trigger, and the SMSGlobal API documentation describes the request you need.
Watch out
you build the request yourself, so read the SMSGlobal API reference first and test it with Run once before switching the scenario on.
SMSGlobal2

Send an SMS

Action

In Make“Sends an SMS to a valid number.”

Send an SMS delivers a text message from your SMSGlobal account to a valid phone number, using data mapped from earlier modules such as a name, an order status or a booking time.

When to use it
another app records something a person should hear about right away, like a new order or a changed appointment, and a text is the fastest way to reach them.
Watch out
each text sent counts as one operation (one module run counted on your Make plan), and the recipient number must be valid.
Need help

Need help automating SMSGlobal with Make?

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FAQ

Questions about the SMSGlobal Make integration

01Is the SMSGlobal Make integration free?
Yes, on the Make side. SMSGlobal is a standard app, so it works from the Free plan onward. That plan allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, up to 5 minutes per execution and 512 MB of data transfer. Paid plans lower the interval to 1 minute and remove the cap on active scenarios. Your SMSGlobal subscription is separate: the SMSGlobal pricing page covers it, and every text you send still counts as an operation in Make.
02What do you need to connect SMSGlobal to Make?
An active MXT account on SMSGlobal with an API key and its password. You find both in the SMSGlobal dashboard under API & Integrations, then API Keys, below Master API Key. In Make, add an SMSGlobal module, click Create a connection, paste the two values and save. If the module is the instant trigger, create the webhook first and the connection inside it. The Connection name field is optional, but a clear name helps later.
03Does the SMSGlobal trigger in Make react in real time?
Yes. Watch New Incoming SMS is an instant trigger: SMSGlobal calls Make through a webhook as soon as a text reaches your number, so the scenario starts right away instead of waiting for a schedule. It only works with a dedicated virtual number on your SMSGlobal account. The two other modules, Send an SMS and Make an API Call, are actions, so they run when an earlier module in the scenario hands them data.
04What if the SMSGlobal module you need is missing in Make?
Use Make an API Call. It calls any endpoint of the SMSGlobal API with the connection you already set up, so you are not limited to the two ready-made modules. You write the request yourself from the SMSGlobal API reference and test it with Run once. The Make documentation for SMSGlobal also notes that it was drafted with AI help, so confirm important details directly with SMSGlobal before relying on them.
05Should you use Make or n8n with SMSGlobal?
It depends on the tool your team already uses. In Make, SMSGlobal comes with 3 modules: an instant trigger for incoming texts, Send an SMS, and Make an API Call for the rest of the API, all set up in a visual editor. SMSGlobal often has an n8n node as well. The fairest test is to list the texts you want to automate, check which tool covers them, and build the first scenario where your other apps already live.
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