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Wappi: Whatsapp and Telegram Make integrationAutomate Wappi: Whatsapp and Telegram with Make.

Need a message to leave on its own when something happens in another tool? The Wappi: Whatsapp and Telegram Make integration gives you 3 action modules and no trigger. This guide is for teams that chat with customers, and it walks you from the connection to a first working scenario.

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What you can automate

What can you automate with the Wappi: Whatsapp and Telegram Make integration?

The Wappi: Whatsapp and Telegram Make integration lets a Make scenario (the automation you build, a chain of steps) send a text or a file through your Wappi account. Each step is a module, one brick of the scenario. Wappi only offers actions, so another app or the Make schedule starts the flow.

A confirmation after a form. A booking tool or a form app starts the scenario, and Send a text message writes back to the person with the details they entered. Nobody on your team has to copy and paste anything.

A document right after it exists. When an invoice or a quote is generated in another app, Send a file message passes it along as an attachment, so the customer receives the file in the chat they already use.

Anything the two modules leave out. Make an API Call reaches any endpoint of the Wappi API with the same connection. It suits a builder who knows what the API offers and wants one more step.

What Make does not do here: there is no trigger, so Make cannot react to an incoming message from Wappi on its own. The Wappi documentation in Make also says it was written with AI help and may contain mistakes, so verify the details with Wappi. Before picking a plan, read the Make pricing page; if you are also weighing another tool, the n8n vs Make comparison lays out the differences. For a similar messaging app, see the 2Chat Make integration.

Connect

How do you connect your Wappi: Whatsapp and Telegram account to Make?

  1. 01

    Copy your API key and Profile ID

    Log in to Wappi and open your personal account dashboard. Two values are shown there: the API key and the Profile ID. Copy both into a safe note, since Make asks for them in the next step and you need an active Wappi account for this to work.

  2. 02

    Add a Wappi module and open the connection

    In your Make scenario, add any Wappi: Whatsapp and Telegram module and click Create a connection. A connection is your Wappi account linked to Make once, then reused by every Wappi module. You can fill Connection name if you like; it is optional.

  3. 03

    Paste the credentials and save

    Paste the credentials you copied from the Wappi dashboard, or follow the instructions shown on screen, then save. The module now lists the connection, and Make can offer the choices it reads from your account when you fill the other fields.

First scenario

Build your first scenario with Wappi: Whatsapp and Telegram

GoalWhen a new entry arrives in another app, Make sends a text and then a file through Wappi: Whatsapp and Telegram.

  1. 01

    Create the scenario

    Open the Scenarios page, create a new scenario and click the + to add the first module. Since Wappi has no trigger, pick the app where the event starts, such as your form tool.

  2. 02

    Add Send a text message

    Click the + on the right of the first module, search for Wappi: Whatsapp and Telegram and choose Send a text message. Select your connection and map the data coming from the first module.

  3. 03

    Follow with Send a file message

    Add Send a file message after the text. Map the file from an earlier module; your first app must supply one, such as an attachment of the entry. The person reads your short note, then gets the document in the same chat.

  4. 04

    Test with Run once

    Click Run once to execute the scenario one time. Open each module to read the bundles it received, a bundle being one item that moves from one module to the next.

  5. 05

    Schedule and switch it on

    Set the schedule on the first module; a new scenario checks every 15 minutes by default. Then switch the scenario on, and every new entry will send its message without you touching it.

Modules

What each Wappi: Whatsapp and Telegram module does

Wappi: Whatsapp and Telegram gives you 3 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Wappi: Whatsapp and Telegram1

Make an API Call

ActionIn the docs only

This module gives you access to the whole Wappi API, beyond the two ready-made message actions, and it signs each request with the connection you already created.

When to use it
a Wappi feature you need has no dedicated module in Make, and you know which endpoint handles it.
Watch out
you write the request yourself, so check the Wappi documentation first; Make warns that its own Wappi page may contain mistakes.
Wappi: Whatsapp and Telegram2

Send a file message

ActionIn the docs only

With this action, a document produced elsewhere in your scenario reaches the chat as an attachment, which saves you from downloading it and sending it by hand.

When to use it
an invoice, a ticket or a signed contract is created in another app and the customer should get it right after.
Watch out
on the Make Free plan, files are capped at 5 MB, so check the size of your heaviest PDFs before you switch the scenario on.
Wappi: Whatsapp and Telegram3

Send a text message

ActionIn the docs only

You get a written message out to a contact without opening the chat app, built from the data the earlier modules passed along, like a name or an order number.

When to use it
a booking is confirmed or a form is submitted, and the person expects a short reply with the details.
Watch out
each message sent counts as one operation, the unit Make bills on your plan, so a long list of contacts adds up.
Need help

Need help automating Wappi: Whatsapp and Telegram with Make?

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FAQ

Questions about the Wappi: Whatsapp and Telegram Make integration

01Is the Wappi: Whatsapp and Telegram Make integration free?
Yes, on the Make side. Wappi: Whatsapp and Telegram is a standard app, available from the Free plan. That plan allows 2 active scenarios, at least 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans lower the interval to 1 minute and remove the cap on active scenarios. Your Wappi subscription is separate: you need an active Wappi account, and its pricing page gives the details of what Wappi charges.
02What do you need to connect Wappi: Whatsapp and Telegram to Make?
An active Wappi account and two values from its dashboard: the API key and the Profile ID. Log in to Wappi, open your personal account dashboard and copy both. In Make, add any Wappi module to a scenario, click Create a connection, optionally give it a name, and paste the credentials. The connection is then reused by all 3 modules, so you only do this once per Wappi account, whatever the number of scenarios.
03Does the Wappi: Whatsapp and Telegram Make integration react in real time?
No, not by itself, because the app has no trigger module in Make. The scenario has to start from something else. The usual way is a trigger from another app, such as a form tool or a store, placed first, with the Wappi actions after it. You can also start the scenario on the Make schedule, every 15 minutes by default, or as short as 1 minute on a paid plan. Either way, Wappi sends the message only when the scenario reaches its module.
04What if a Wappi: Whatsapp and Telegram module is missing in Make?
Use Make an API Call. It reaches any endpoint of the Wappi API with the same connection as the other modules, so anything the two message actions do not cover can still run inside your scenario. You will write the request yourself, which means reading the Wappi API documentation first. Keep in mind that the Make page for Wappi was generated with AI help and may contain mistakes, so confirm important details with Wappi directly.
05Make or n8n for Wappi: Whatsapp and Telegram?
It depends on the tool you already run. In Make, Wappi offers 3 action modules: text messages, file messages and Make an API Call, with no trigger. The same app often has an n8n node as well, so check whether it exists there and which actions it covers before you choose. Compare the two on what you need to send and where your other apps already live. The comparison page linked earlier on this page goes through both tools criterion by criterion.