Load and Go Zapier integrationAutomate Load and Go with Zapier.
Load and Go Zapier integration: 0 triggers, 2 actions, 0 searches. Load and Go can't start anything on its own, so another app goes first and Zapier then creates or cancels the delivery order for you. Here is what each step expects.
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What the Load and Go Zapier integration really does
It lets another app tell Load and Go, the delivery software carriers work in, to open a delivery order or to call one off, without anyone retyping the details. Zapier sits in the middle: it notices the event in the first app, then passes the order data across. Load and Go only receives. It never starts the chain.
Orders typed once. A row added to your spreadsheet turns into a real order through Create Order, with sender, receiver and package filled straight from the row's columns. No more copying between two tabs.
Cancellations that say why. Cancel Order takes an order ID and a written reason, so the record in Load and Go explains the cancellation instead of just showing it.
One sheet, sorted before it ships. Put a filter ahead of Create Order and only the rows that meet your condition become orders; the rest stay in the sheet untouched, and they don't cost a single task.
What Zapier doesn't do here: it can't react to anything happening inside Load and Go. A new order, a status change or a delivery update can't start a Zap, because the app offers no trigger. It can't look up an existing order either, since there is no search. If those gaps matter, read our n8n vs Zapier comparison before you build anything.
Zapier words in one minute
Eight terms you'll meet in the editor, in plain English.
- Zap
- The automation you build: one trigger, then one or more actions that run every time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Load and Go has none, so another app always plays that part.
- Action
- What the Zap does once it has started: the step that writes or sends something. Both Load and Go operations are actions.
- Task
- The unit Zapier bills: one action your Zap completes successfully. The count on your plan is a count of those.
- Polling vs instant
- Polling: Zapier asks the app for new items on a timer. Instant: the app calls Zapier itself the moment the event happens.
- Filter
- A step that lets the Zap carry on only when the incoming data meets the condition you set, and stops it otherwise.
- Connection
- Your Load and Go account linked to Zapier once, then reused by every step that talks to Load and Go.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action or a filter turns it into one, and it then needs a paid plan.
What it really costs
Load and Go isn't a premium app, so it works on the free plan. Zapier bills tasks, not Zaps.
- Premium appNo
- Free plan100 tasks a month
- Free plan Zap size2 steps
- Cost of the trigger0 tasks
The trigger on the other app never costs a task, and Zapier checking it costs nothing either. Each Create Order or Cancel Order that goes through counts as one task; one that fails isn't counted. The free plan caps Zaps at two steps, so a filter or a second action means a paid plan. The interval grid only concerns the polling trigger of the app in front: Load and Go has no trigger of its own, so nothing here applies to it.
Connect Load and Go to Zapier
- 01
Open the Apps page
In your Zapier account, open the Apps page and click + Add connection. Keep your Load and Go login at hand, along with access to any orders you don't own yourself but want the Zap to touch.
- 02
Pick Load and Go
Type Load and Go in the search box of the dialog, select it, then click Add connection. A new browser tab opens on the Load and Go side, where the actual sign-in happens.
- 03
Sign in and grant access
Sign in to Load and Go in that tab and allow Zapier to use the account. The connection then shows up in your list, and every Zap that needs Load and Go reuses it.
Your first Zap: from spreadsheet row to delivery order
GoalEach new row of your order sheet that passes a condition becomes a Load and Go order, with nobody retyping it.
- 01
Build: start with the sheet
Start a new Zap and pick your spreadsheet app with its new-row event as the trigger. Connect the account that holds the order sheet.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent rows, so pick one that looks like a real order and map against it.
- 03
Add the filter
Add a Filter step from the plus icon and fill its three boxes: the field to look at, the rule, the value. A text rule only works on text. This step makes the Zap multi-step, so a paid plan is needed.
- 04
Add Create Order
Choose Load and Go, then Create Order. Map each required field from the row: service type and level, sender, receiver, package size and weight with their units, merchant order number.
- 05
Test, then publish
Test the action once and check the order in Load and Go. When it looks right, click Publish to switch the Zap on. Rows added before that moment are left alone.
Load and Go actions
Load and Go gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Cancel Order
ActionIn Zapier“Cancels an order (Only works if order status is orderCreated)”
Calls off an existing Load and Go order and records the reason next to it. You hand it the order's ID plus a short explanation in plain words.
orderCreated; past that stage the step fails, though a failed action isn't billed.Create Order
ActionIn Zapier“Creates one order in the LnG ATT system.”
Opens one new delivery order in Load and Go from data an earlier step carried: who sends, who receives, what the package is, how big and how heavy.
When it breaks
Zapier attaches no help article to Load and Go, so the traps below come from how Zapier itself behaves.
Four situations explain most surprises with this integration. None of them shows up while you build: they appear once the Zap runs. For the general method, see our Zapier troubleshooting guide.
Older rows are never picked up
A Zap only reacts to what happens after you switch it on. Orders already sitting in your sheet stay there; moving that backlog is a separate job.A Zap that keeps setting itself off
If a later step writes back into the very place your trigger watches, the Zap fires again and again and eats through your task count fast.Bulk imports held back
When the trigger suddenly returns a huge batch, after an import or a migration, Zapier's flood protection can hold those items back instead of creating every order.No double orders on polling
On a polling trigger, Zapier keeps track of what it has already seen, so the same row doesn't start the Zap twice and create two orders.
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