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Momentifi Zapier integrationAutomate Momentifi with Zapier.

The Momentifi Zapier integration gives you 4 actions, and no trigger or search. Every Zap starts in another app, then creates or updates a Momentifi contact, or adds or removes a contact tag. It runs on the free plan as long as each Zap stays at two steps.

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Overview

What the Momentifi Zapier integration actually does

The Momentifi Zapier integration lets your other tools write into Momentifi, and into the Relationship Planner and CMPS applications it serves. Something happens elsewhere, a form is filled or a row is added, and the Zap creates or changes a contact in Momentifi. You set it up once as a Zap, and it runs while switched on.

Three results people build. Contacts that arrive on their own: a new form response goes through Create Contact, so nobody copies names and numbers by hand. A tag that tells the story: when someone takes a step in another tool, Add Contact Tag labels their Momentifi contact, and the tag is created if it does not exist yet. A tag that goes away: when a person leaves a list in your email tool, Remove Contact Tag takes the matching tag off.

What Zapier does not do here. Momentifi has no trigger, so nothing that happens in Momentifi can start a Zap: every Zap begins in another app. There is no search either, so a Zap cannot look a contact up before writing. And no action deletes a contact. The four actions only create, update and tag, and they all find the contact by email.

Comparing tools before you build? See our n8n vs Zapier comparison. Want someone to set it up with you? There is our Zapier agency.

Vocabulary

Zapier vocabulary in one minute

A few words come back all over this page. Here they are in plain English, once.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Momentifi has none on Zapier, so the trigger always comes from another app.
Action
What the Zap does after it starts: the step that writes, sends or creates something for you, like a Momentifi contact.
Task
The unit Zapier bills: one action your Zap completes successfully. The allowance on your plan is a count of those.
Polling vs instant
A polling trigger is checked by Zapier on a timer; an instant one is reported by its app. Here it depends on the app that starts the Zap.
Filter
A step that lets the Zap go on only when what arrived meets a condition you set, and stops it otherwise.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action or a filter makes one, and it then needs a paid plan.
Cost

What a Momentifi Zap really costs

Momentifi is not a premium app on Zapier, so it works on the free plan. What you spend is tasks.

  • Free plan100 tasks a month, unlimited Zaps of two steps
  • Premium appNo, Momentifi works on the free plan
  • What countsEach successful Momentifi action

The trigger, which comes from another app, costs nothing. Each Momentifi action that succeeds counts as one task, and one that fails is not counted. Create a contact and tag it in the same Zap and each run uses two tasks, and a few apps and actions take more than one. The free plan stops at two steps: a filter or a second action makes the Zap multi-step, so paid. The grid applies to the starting app's trigger only if that trigger polls.

Connect

Connect Momentifi to Zapier in three steps

  1. 01

    Open the Apps page

    In your Zapier account, open Apps and click + Add connection. You need a Momentifi account, plus read or write access on anything you do not own yourself and want the Zap to touch.

  2. 02

    Pick Momentifi

    Search for Momentifi in the dialog, select it and click Add connection. A new tab opens where you sign in to Momentifi with the account your Zaps should write into.

  3. 03

    Grant access

    Sign in to Momentifi in that tab and give Zapier access to the account. The connection is saved once, and every Momentifi step you add later, in any Zap, reuses it.

First Zap

Your first Momentifi Zap: from form to tagged contact

GoalWhen your form gets a new response, create the contact in Momentifi and tag it.

  1. 01

    Create the Zap

    Start a new Zap and pick your form tool as the app that starts it. With two Momentifi actions after the trigger, this is a multi-step Zap and needs a paid plan.

  2. 02

    Set the trigger

    Choose the new-response event of your form and test it, so the next steps are mapped on a real response rather than an empty one.

  3. 03

    Create the contact

    Add Create Contact and map First Name, Last Name, Email and Phone Number from the form answers. All four are required, phone included.

  4. 04

    Add the tag

    Add Add Contact Tag, map the same email as Contact Email and type the tag. If that tag does not exist in Momentifi yet, it is created.

  5. 05

    Test and publish

    Run each step once and read what came back, then publish the Zap to switch it on. Responses received before that are not picked up.

Actions

Momentifi actions on Zapier

Momentifi gives you 4 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Add Contact Tag

Action

In Zapier“This will add a contact tag to an existing contact.”

Puts a tag on an existing Momentifi contact, picked by email.

When to use it
a step taken in another tool, a form filled or a list joined, should show up on the contact as a label you can sort by.
Watch out
a tag that does not exist yet is created for you, so type the tag name exactly as you already use it in Momentifi, or map it from the same field every time.
2

Create Contact

Action

In Zapier“Creates a Contact”

Adds a new contact to Momentifi from data that arrived earlier in the Zap, with first name, last name, email and phone number.

When to use it
people sign up in a form or another tool and should exist in Momentifi without being typed again.
Watch out
all four fields are required, phone number included; check at the test that the starting app really sends one.
3

Remove Contact Tag

Action

In Zapier“This will remove a contact tag from an existing contact.”

Takes a tag off an existing Momentifi contact, again identified by email.

When to use it
a situation ends in another tool, someone leaves a list for instance, and the matching tag should go.
Watch out
it reports success even when the contact did not carry that tag, so a green test does not prove anything was removed; check the contact in Momentifi.
4

Update Contact

Action

In Zapier“This will allow you to update a contact in the Momentifi system.”

Changes a contact that already exists in Momentifi, found by its email address.

When to use it
someone's details change in another tool, and Momentifi has to follow.
Watch out
the email is the identifier. If the email itself is what changed, put the previous address in Email Identifier and the new one in Email, then check at the test which contact was changed.
When it breaks

When a Momentifi Zap breaks

Zapier lists no Momentifi-specific limit or error for this integration. What goes wrong comes from how Zapier works and from the starting app.

Four general limits are worth knowing. They do not show while you build; they appear once the Zap is live and real data flows into Momentifi. If one of them hits you, open our Zapier troubleshooting page.

  • Nothing from before

    A Zap only reacts to what happens after it is switched on. Form responses or rows that already existed never reach Momentifi; moving them is a separate job.
  • A Zap that restarts itself

    A Zap that writes into the very place its own trigger watches can set itself off again and again, and burns through your tasks. Keep the two apart.
  • Flood protection

    If the starting trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold those items back.
  • The same item twice

    When the starting trigger polls, Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
Need help

Need help automating Momentifi with Zapier?

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FAQ

Momentifi Zapier integration: questions people ask

01Is the Momentifi Zapier integration free?
Yes. Zapier does not list Momentifi as a premium app, so it works on the free plan. That plan gives you 100 tasks a month and an unlimited number of Zaps, each limited to two steps: one trigger and one action. A form response that becomes a Momentifi contact fits. The same Zap that also tags the contact has two actions, which makes it multi-step and needs a paid plan. Count your steps before choosing the plan, not the apps.
02How many tasks does a Momentifi Zap use?
One task per Momentifi action that succeeds. The trigger, which comes from another app, costs nothing, and an action that fails is not counted. The form-to-tagged-contact Zap above uses two tasks per response: one for Create Contact, one for Add Contact Tag. A few apps and actions take more than one task, so check what a real run costs once the Zap is live, before you point a large list at it.
03Does the Momentifi Zapier integration work in real time?
It depends on the app that starts the Zap, because Momentifi has no trigger of its own. If that app's trigger is instant, it reports the event to Zapier itself and the Momentifi action runs right after. If it polls, Zapier checks it at your plan's interval: 15 minutes on Free, 2 on Professional, 1 on Team and Enterprise. Look at the trigger you pick in the editor: a Zap on an instant trigger shows a lightning bolt.
04What do you need to connect Momentifi to Zapier?
A Momentifi account, plus read or write access on anything you do not own yourself and want the Zap to touch. You connect from the Apps page of your Zapier account with + Add connection, pick Momentifi, sign in in the tab that opens and grant access. The connection is reused by every Momentifi step afterwards. For Create Contact and Update Contact, also check that the starting app carries a phone number, since it is required next to name and email.
05Why does Update Contact not find the Momentifi contact?
Look at the email first. Momentifi uses the email address as the contact's unique identifier, and Update Contact asks for it in a field called Email Identifier. If the email is what changed, that field has to carry the previous address while the Email field takes the new one. Map the old address from wherever the starting app keeps it, and check at the test what comes back. The same email logic applies to adding and removing tags.
06What if the Momentifi operation you need is not in Zapier?
Then this integration cannot do it, and no setting adds it. The Momentifi page on Zapier shows the current list of actions, so check there first. Today there are four: create, update, add a tag, remove a tag. Nothing deletes a contact, nothing searches, and nothing in Momentifi can start a Zap. Some gaps can be worked around with tags, for example marking a contact instead of removing it. Otherwise the step stays manual in Momentifi, or moves to another automation tool whose Momentifi connector covers it.
07Zapier, Make or n8n for Momentifi?
There is no winner, only criteria. Coverage: on Zapier, Momentifi only receives data, with four contact actions and no trigger, so check what the Momentifi connector of Make or n8n offers. Number of steps: Zapier's free plan stops at two, so creating and tagging a contact in one Zap means a paid plan. Speed: here it is set by the app that starts the Zap, not by Momentifi. Weigh those three points against the job you have in mind.