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Moosend Zapier integrationAutomate Moosend with Zapier.
The Moosend Zapier integration gives you 3 triggers, 5 actions and 0 searches. All three triggers are instant, so a new subscriber, an unsubscribe or a profile change reaches your other tools straight away. The actions add people, update fields and start Moosend automations.
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What the Moosend Zapier integration is for
The Moosend Zapier integration links your Moosend mailing lists to the rest of your tools, in both directions. A Zap (the automation you build on Zapier: one event that starts it, then the steps that follow) can react to what happens in Moosend, or push people and data into it, without anyone exporting a file.
Three results people build with it. Sign-ups that land on the right list: a form or a sheet starts the Zap, and Create Subscriber adds the person to a chosen mailing list, then Run Automation starts the Moosend sequence you prepared. A subscriber record that follows reality: Set Custom Field Value and Increment / Decrement Numeric Custom Field keep custom fields up to date from another app, a counter going up or down by a number or a percentage. Clean exits everywhere: New Unsubscriber tells your other tools when someone leaves, and Unsubscribe Member does the reverse when the request comes from elsewhere.
What Zapier does not do for Moosend: there is no search. A Zap cannot look up an existing subscriber before acting, so every action works from the email address it is given. There is also no action to send a campaign directly; the closest move is starting an automation you already set up in Moosend.
The same app also has a page on the other side of the fence: see our Moosend Make integration page, and our Make vs Zapier comparison.
Zapier words, explained once
Seven terms carry the rest of this page. Each one gets one plain line.
- Trigger
- The event in an app that starts the Zap. With the Zap switched on, Zapier waits for that event and nothing else.
- Action
- What the Zap does once it has started: the step that writes, sends or moves something for you in an app.
- Task
- What Zapier bills: one action your Zap completed successfully. The number on your plan counts those, nothing else.
- Polling trigger
- A trigger Zapier checks on a timer, asking the app for new items at a fixed interval and keeping only unseen ones.
- Instant trigger
- A trigger the app reports itself: it calls Zapier the moment the event happens, so nothing waits for a check.
- Filter
- A step that lets the Zap continue only when what arrived meets the condition you set, and stops it otherwise.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action or a filter makes one, and it needs a paid plan.
What a Moosend Zap costs you
Zapier counts tasks. The Moosend trigger costs nothing; each Moosend action that succeeds costs one task, and an action that fails is not counted.
- TriggerNever costs a task
- Each successful action1 task
- Free plan100 tasks a month, two-step Zaps only
- MoosendNot a premium app
On the free plan you get 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger, one action. Creating a subscriber and then running an automation is two actions, so that Zap is multi-step and needs a paid plan, and it uses two tasks per person. The same goes for adding a filter. Moosend is not a premium app: it is available from the free plan. The interval grid below concerns polling triggers only; the three Moosend triggers are instant, so it does not apply to them.
Connect your Moosend account to Zapier
- 01
Open Apps in Zapier
Go to Apps in your Zapier account and click + Add connection. A connection is your Moosend account linked once to Zapier, then reused by every Moosend step you build.
- 02
Pick Moosend
Search for Moosend in the dialog, select it and click Add connection. You need an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.
- 03
Sign in and grant access
Sign in to Moosend in the tab that opens, then grant Zapier access to the account. From then on, Moosend shows up as an app choice for both triggers and actions in the Zap editor.
Your first Zap: start a Moosend automation for the right new subscribers
GoalWhen someone joins a Moosend mailing list, check a condition, then start a Moosend automation for that person.
- 01
Create the Zap and set the trigger
Start a new Zap, choose Moosend and the New Subscriber event, then select your Moosend connection. Test it: Zapier brings back the three most recent items so you map from a real subscriber.
- 02
Add the filter
Click the plus icon, add Filter and fill its three boxes: the field to look at, the rule and the value to compare with. A filter makes the Zap multi-step, so it needs a paid plan.
- 03
Add Run Automation
Add Moosend with Run Automation. Choose the automation in Automation to Trigger and map the email field you find in the trigger test into Member Email; both are required.
- 04
Test the action
Run the test of the action and read what came back before going further. The automation must already exist in Moosend for it to appear in the list.
- 05
Publish
Publish the Zap to switch it on. The trigger is instant, so the editor shows a lightning bolt, and each new subscriber who passes the filter enters the automation and uses one task.
Moosend triggers
3 events start a Zap when something happens in Moosend, and 3 of them are instant: the app calls Zapier straight away, whatever your plan.
New Subscriber
Instant triggerIn Zapier“Triggers when a new subscriber is added to a mailing list.”
Starts the Zap whenever someone is added to a Moosend mailing list, and hands that new subscriber to the next step.
New Unsubscriber
Instant triggerIn Zapier“Triggers when a subscriber is unsubscribed.”
Reacts when a subscriber is unsubscribed in Moosend. It is the signal to stop contacting that person anywhere else you keep their address.
Updated Profile
Instant triggerIn Zapier“Triggers when a subscriber’s profile has been updated.”
Fires when a subscriber's profile changes in Moosend. Use it to keep a copy of the profile in sync elsewhere.
Moosend actions
Moosend gives you 5 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Operations index
Increment / Decrement Numeric Custom Field
ActionIn Zapier“Increases or decreases a numeric custom field's value.”
Raises or lowers a numeric custom field instead of overwriting it, by an absolute number or by a percentage.
Set Custom Field Value
ActionIn Zapier“Sets a custom field value.”
Writes a value into a custom field of a subscriber, identified by their email on a given list.
Create Subscriber
ActionIn Zapier“Creates a new subscriber in a specific mailing list.”
Adds a new person to a specific Moosend mailing list from data that started in another app.
Run Automation
ActionIn Zapier“Runs a Moosend automation for the provided email.”
Starts one of your Moosend automations for the email address you pass in.
Unsubscribe Member
ActionIn Zapier“Unsubscribes a member from all or target mailing lists.”
Removes a member from all your mailing lists, or only from the ones you target.
When a Moosend Zap breaks
Zapier links no help article to Moosend and records no rate limit for it. What breaks comes from how Zaps behave in general, plus the required fields of the actions.
Four cases are worth knowing before you publish. For anything else, see our Zapier troubleshooting guide.
Existing subscribers are ignored
A Zap only reacts to what happens after it is switched on. Subscribers already on your lists are not sent through; moving that backlog is a separate job.A Zap that keeps restarting
A Zap that writes into the very place its own trigger watches can set itself off again and again, and burns through the task count fast.A bulk import gets held back
When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold those runs back.A required field has nothing to pick
List, Automation to Trigger and the email fields are required. If the list or automation does not exist yet in Moosend, create it first and test again.
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