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More Good Reviews Zapier integrationAutomate More Good Reviews with Zapier.

The More Good Reviews Zapier integration gives you 2 triggers, 43 actions and 0 searches. The triggers watch for new customers and new reviews; the actions create customers, schedule review requests, reply on review platforms, tag, hide and clean up records.

See the 45 operations

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Overview

What the More Good Reviews Zapier integration does

The More Good Reviews Zapier integration connects your review collection to the rest of your tools. A Zap (the automation you build on Zapier: one event that starts it, then the steps that follow) can pick up new customers and reviews from More Good Reviews, or push customers, charges and review requests into it.

Three results people build. Review requests that follow a sale: a billing tool reports a payment, Customers: Create Customer and Charges: Create Charge record it, and Asks: Create Ask schedules the request through your email or SMS channels. Reviews that reach the team: Reviews: New Review posts each new review in your team chat, and Reviews: Update Review Tags or Reviews: Update Review Visibility sorts it afterwards. Replies and visuals without switching tabs: Reviews: Reply to Review on Integration publishes a reply you wrote on the connected platform, and Reviews: Create Review Share Image turns a review into a shareable image.

What Zapier does not do for More Good Reviews: neither trigger is instant, so Zapier checks for new customers and reviews at the interval of your plan. There is no search step either; the Get and List actions return records, but they run as actions. And the reply action takes the text you give it, it does not draft one with AI.

With 43 actions, picking the right tool matters too. See our Make vs Zapier comparison and our n8n vs Zapier comparison.

Vocabulary

Zapier vocabulary, one line each

Seven words do the work on this page. Read them once.

Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
Action
What the Zap does after it starts: the step that writes, sends or moves something for you in an app.
Task
The unit Zapier bills: one action your Zap completed successfully. Your plan's allowance counts those.
Polling trigger
A trigger Zapier checks on a timer: it asks the app for new items at a fixed interval and keeps only unseen ones.
Instant trigger
A trigger the app reports itself, calling Zapier the moment the event happens. Neither More Good Reviews trigger works so.
Filter
A step that lets the Zap go on only when what arrived meets the condition you set, and stops it otherwise.
Multi-step Zap
Any Zap beyond one trigger and one action. A filter or a second action makes one, and it needs a paid plan.
Cost

What a More Good Reviews Zap costs

Zapier bills tasks. Checking More Good Reviews for new items costs nothing, however often it happens; each action that succeeds costs one task, and a failed one is not counted.

  • Trigger checkNever costs a task
  • Each successful action1 task
  • Free plan100 tasks a month, two-step Zaps only
  • More Good ReviewsNot a premium app

The free plan gives you 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger, one action. Creating a customer and then an ask is two actions, so that Zap is multi-step, needs a paid plan and uses two tasks per customer. A filter does the same. More Good Reviews is not a premium app. Both triggers are polling, so the interval below decides how soon a new review or customer is picked up.

Connect

Connect your More Good Reviews account to Zapier

  1. 01

    Open Apps

    In your Zapier account, go to Apps and click + Add connection. A connection is your More Good Reviews account linked once to Zapier, then reused by every step that uses it.

  2. 02

    Pick More Good Reviews

    Search for More Good Reviews in the dialog, select it and click Add connection. You need an account on the app, plus read or write access on anything you do not own yourself and want the Zap to touch.

  3. 03

    Sign in and grant access

    Sign in to More Good Reviews in the tab that opens, then grant Zapier access to the account. More Good Reviews then appears in the editor for both its triggers and its 43 actions.

First Zap

Your first Zap: share images for selected new reviews

GoalWhen a new review arrives in More Good Reviews, check a condition, then create a share image of that review.

  1. 01

    Create the Zap and set the trigger

    Start a new Zap, choose More Good Reviews and Reviews: New Review, then select your connection. Test it: Zapier brings back the three most recent reviews so you map from a real one.

  2. 02

    Add the filter

    Click the plus icon, add Filter and fill its three boxes: the field to look at, the rule and the value. A filter makes the Zap multi-step, so it needs a paid plan.

  3. 03

    Add the share image action

    Add More Good Reviews again with Reviews: Create Review Share Image. Map into Review, which is required, the review identifier you spot in the trigger test.

  4. 04

    Test the action

    Run the test and read what came back before going further. The action renders the image, stores it and returns its details, which a later step could reuse.

  5. 05

    Publish

    Publish the Zap to switch it on. Because the trigger is a polling one, Zapier picks up new reviews at the interval of your plan, not the moment they arrive.

Triggers

More Good Reviews triggers

2 events start a Zap when something happens in More Good Reviews. Zapier checks for them at the interval your plan allows.

1

Customers: New Customer

Polling trigger

In Zapier“Retrieve project customers with optional search, tag, sort, facet filters, and calendar bounds on a chosen datetime column.”

Starts a Zap when a new customer appears in your More Good Reviews project. Each customer that Zapier has not seen before goes through once, with the details the project holds.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
copy each new customer into a spreadsheet or your mailing tool, so the list outside the app stays complete without exports.
Watch out
customers created before you publish the Zap are not picked up; only new ones count from that moment.
2

Reviews: New Review

Polling trigger

In Zapier“Retrieve project reviews with facet, source, location, score, and tag filters, optional sorting by rating or timestamps, and calendar bounds on a chosen review datetime column.”

Picks up each new review collected in your More Good Reviews project and hands it to the next step. It is the starting point for review alerts and review reports.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
post each review in your team chat, or add it to a sheet that tracks what customers say.
Watch out
if the same Zap writes back into reviews, it can set itself off again, so check where your actions write before publishing.
Actions

More Good Reviews actions

More Good Reviews gives you 43 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Customers: Archive Customer

Action

In Zapier“Archive a customer and cancel any unsent outreach messages.”

Archives a customer and cancels any outreach messages not yet sent.

When to use it
a customer leaves in your main system and should stop receiving requests.
Watch out
Customer is required, and the cancellation of unsent messages comes with the archive.
2

Customers: Cancel Customer Unsent Messages

Action

In Zapier“Clear scheduled outreach for this customer without archiving or changing subscription state.”

Clears the scheduled outreach of one customer, without archiving them or changing their subscription.

When to use it
a complaint arrives elsewhere and the pending review request should not go out.
Watch out
Customer is required; the customer stays active and can be asked later.
3

Asks: Create Ask

Action

In Zapier“Schedule review request outreach through configured email or SMS channels.”

Schedules a review request to go out through the email or SMS channels you configured in the app.

When to use it
right after a customer is created from a purchase, to ask for a review without doing it by hand.
Watch out
Channels is required, and only channels already configured in More Good Reviews can carry the request.
4

Charges: Create Charge

Action

In Zapier“Record a customer revenue event from an external billing system.”

Records a revenue event for a customer, coming from an outside billing system.

When to use it
your billing tool reports a payment and you want the customer's history in More Good Reviews to show it.
Watch out
Amount is required and is given in the smallest currency unit, so check at test that the value is not off by a factor.
5

Customers: Create Customer

Action

In Zapier“Create a customer record with contact, location, and tag details.”

Adds a customer record to the project, with contact, location and tag details from another app.

When to use it
a sale or a booking happens elsewhere and that person should be able to receive a review request.
Watch out
First Name is required; the optional Has Subscription field sets the subscription flag on the record.
6

Locations: Create Location

Action

In Zapier“Create a physical or business location for the project.”

Creates a physical or business location in the project, under the display name you give it.

When to use it
a new site is added in another system and you want the same location to exist in More Good Reviews without typing it again.
Watch out
Name is required; it is the display name of the location.
7

Reviews: Create Review Share Image

Action

In Zapier“Render a share-card PNG using optional template styling and aspect ratio, persist the image, and return CDN-backed metadata.”

Renders a share card image of a review, with optional template styling and aspect ratio, then stores it and returns its details.

When to use it
you want a visual of a good review ready for social posts.
Watch out
Review, the review's numeric identifier, is required; map it from the trigger.
8

Sources: Create Source

Action

In Zapier“Create a review source with a display name. The slug is generated from the name. Optional color and sprite class apply when no custom icon image is configured for this source.”

Sets up a new review source with a display name, and the app derives its slug from that name.

When to use it
you start collecting reviews from a new place and want it listed as a source.
Watch out
Name is required; color and sprite options only apply when no custom icon image is set for the source.
9

Tags: Create Tag

Action

In Zapier“Create a project tag for customer or review organization.”

Creates a project tag used to organise customers or reviews.

When to use it
a new category appears in another tool and you want the same label available in More Good Reviews.
Watch out
Name is required; Has Ai Tagging decides whether AI tagging is switched on for that tag.
10

Charges: Delete Charge

Action

In Zapier“Permanently remove a mistaken charge row scoped to this project’s customers.”

Permanently removes a charge row recorded by mistake for one of the project's customers.

When to use it
a charge reached More Good Reviews by error, for example sent twice by your billing tool, and should disappear from the customer's history.
Watch out
the removal is permanent; Charge, its numeric identifier, is required.
11

Customers: Delete Customer

Action

In Zapier“Delete a customer from the authenticated project.”

Deletes a customer from your project.

When to use it
a deletion request handled in another system should also apply here.
Watch out
Customer is required; if you only want to stop outreach, Archive Customer or Unsubscribe Customer is gentler.
12

Locations: Delete Location

Action

In Zapier“Remove a project location owned by the authenticated project.”

Removes one of the locations owned by your project.

When to use it
a site closes in your main system and should no longer exist in More Good Reviews.
Watch out
Location is required, and testing the step runs it once for real, so choose the location you test with carefully.
13

Messages: Delete Message

Action

In Zapier“Delete a scheduled or sent outreach message for the authenticated project.”

Deletes an outreach message, scheduled or already sent.

When to use it
clean up a message created by mistake.
Watch out
Message, its numeric identifier, is required; to stop everything pending for one customer, Cancel Customer Unsent Messages is simpler.
14

Reviews: Delete Review

Action

In Zapier“Remove a review that should no longer be reconciled.”

Removes a review that should no longer be reconciled.

When to use it
another system confirms a review was a test or an error.
Watch out
Review is required; to keep it but hide it, Update Review Visibility is the safer move.
15

Share Templates: Delete Share Template

Action

In Zapier“Remove a share template and promote another default when the deleted row was default.”

Removes a share template; if it was the default one, another template is promoted to default.

When to use it
retire an old visual style you no longer want on share images.
Watch out
Share Template is required, and deleting the default makes another template the default, so check which one it is with List Share Templates.
16

Sources: Delete Source

Action

In Zapier“Soft-delete a review source when it is no longer used for ingestion or display.”

Soft-deletes a review source that is no longer used for ingestion or display.

When to use it
you stop collecting reviews from one place and want the source list to reflect it.
Watch out
Source, its numeric identifier, is required; it is a soft delete, not a permanent one.
17

Tags: Delete Tag

Action

In Zapier“Soft-delete a workspace tag shared across customers and reviews.”

Soft-deletes a tag shared across customers and reviews, rather than removing it permanently.

When to use it
a category disappears from your other tools.
Watch out
Tag is required, and the tag is shared by customers and reviews, so the deletion concerns both sides at once.
18

Customers: Get Customer

Action

In Zapier“Retrieve one customer belonging to the authenticated project with nested location and tags where present.”

Fetches one customer of the project, with nested location and tags where present.

When to use it
a later step needs details the trigger did not carry.
Watch out
it runs as an action, not a search step, and Customer is required.
19

Locations: Get Location

Action

In Zapier“Retrieve a single project location for display slug or reconciliation use.”

Returns a single project location, for display or reconciliation. It reads only; nothing in the project is changed.

When to use it
you need a location's slug or details in a message.
Watch out
Location is required, and it counts as an action.
20

Charges: List Charges

Action

In Zapier“Paginated revenue charge rows for the authenticated project with optional calendar bounds on charged-at times.”

Returns the revenue charge rows of the project, page by page, with optional date bounds on when they were charged.

When to use it
feed a report of recorded charges.
Watch out
results come in pages; check at test what one run returns.
21

Customers: List Customers

Action

In Zapier“Retrieve project customers with optional search, tag, sort, facet filters, and calendar bounds on a chosen datetime column.”

Lists project customers, with optional search, tag, sort, facet filters and date bounds on a chosen column.

When to use it
pull a filtered set of customers into another step.
Watch out
it is an action, so each run counts as a task when it succeeds.
22

Customers: List Customer Charges

Action

In Zapier“Paginated revenue-charge history for one customer after ingest from billing systems.”

Brings back the charge history of one customer, page by page, as it came in from billing systems.

When to use it
show what a customer paid next to their review in a message to the team.
Watch out
Customer is required, and results come in pages; check at test what one run returns.
23

Customers: List Customer Messages

Action

In Zapier“Retrieve message history for one customer in the project.”

Retrieves the message history of one customer in the project.

When to use it
check what was already sent to that person before a new request goes out.
Watch out
Customer is required, and it runs as an action, so each successful run counts as a task.
24

Customers: List Customer Reviews

Action

In Zapier“Retrieve review history for one customer in the project.”

Retrieves the review history of one customer in the project.

When to use it
give your team what a customer already said, in one message, when a new review comes in.
Watch out
Customer is required; read at test what comes back before mapping it into a message.
25

Locations: List Locations

Action

In Zapier“Retrieve every active location on the project for slug references or reconciliation with upstream systems.”

Returns every active location of the project, for slug references or reconciliation with upstream systems.

When to use it
reconcile locations with another system, or find the slug of a location before using it.
Watch out
only active locations come back, and the step counts as a task when it succeeds.
26

Messages: List Messages

Action

In Zapier“Retrieve recent project outreach messages for reporting or auditing with optional calendar bounds on a chosen message datetime column.”

Retrieves recent outreach messages for reporting or auditing, with optional date bounds on a chosen column.

When to use it
build a log of requests sent.
Watch out
it covers the project's messages, not those of a single customer; for one person, use List Customer Messages.
27

Reviews: List Reviews

Action

In Zapier“Retrieve project reviews with facet, source, location, score, and tag filters, optional sorting by rating or timestamps, and calendar bounds on a chosen review datetime column.”

Lists project reviews with facet, source, location, score and tag filters, sorting by rating or time, and date bounds.

When to use it
export a filtered set of reviews for a report.
Watch out
it runs as an action and does not start a Zap; for new reviews, use the trigger.
28

Share Templates: List Share Templates

Action

In Zapier“Return every saved share template including default flag and layout settings.”

Returns every saved share template, with its default flag and layout settings.

When to use it
find which template is the default before creating share images or deleting one.
Watch out
it only reads templates, yet each successful run still counts as a task.
29

Sources: List Sources

Action

In Zapier“Retrieve review source metadata available for project reviews.”

Returns the metadata of the review sources available to the project.

When to use it
look up a source's identifier before updating or deleting it.
Watch out
each successful run is a task, like any action, even though nothing is changed.
30

Tags: List Tags

Action

In Zapier“Retrieve project tags used to organize customers and reviews.”

Retrieves the project tags used to organise customers and reviews.

When to use it
check slugs before Update Customer Tags or Update Review Tags.
Watch out
the tag update actions expect slugs, so read them here rather than guessing them.
31

Reviews: Mark Review Replied

Action

In Zapier“Set or clear replied_at when a reply was handled outside the platform without changing stored reply text.”

Records that a review was answered outside the platform, without touching any stored reply text.

When to use it
your team replies from another tool and you want the review flagged as handled.
Watch out
Replied set to true stamps the current time; set to false, it clears that stamp.
32

Customers: Resubscribe Customer

Action

In Zapier“Clear message opt-out state so outreach can resume for this customer again.”

Clears a customer's opt-out so outreach can start again.

When to use it
a person agrees again, in another tool, to receive messages from you.
Watch out
Customer is required; only run it when the person really opted back in.
33

Customers: Unarchive Customer

Action

In Zapier“Restore an archived customer so asks and integrations treat them as active again.”

Brings an archived customer back, so asks and integrations treat them as active again.

When to use it
a former customer returns in your main system and should be eligible for review requests again.
Watch out
Customer is required; what happens to messages cancelled at archive time is not documented, so check the customer at test.
34

Customers: Unsubscribe Customer

Action

In Zapier“Unsubscribe a customer from future outreach and cancel unsent messages.”

Opts a customer out of future outreach and cancels their unsent messages in the same move.

When to use it
someone asks, through another channel, to stop receiving review requests.
Watch out
Customer is required; Customers: Resubscribe Customer clears that opt-out if the person agrees again later.
35

Customers: Update Customer Notes

Action

In Zapier“Replace the internal notes stored on a customer.”

Overwrites the internal notes stored on a customer.

When to use it
keep a short context line from your support or sales tool on the customer record.
Watch out
it replaces the notes, it does not append; Customer is required.
36

Customers: Update Customer Tags

Action

In Zapier“Replace the tag assignments for a customer using the provided slug list.”

Sets the tags of a customer from a list of tag slugs you provide.

When to use it
mirror a segment from another tool onto the customer.
Watch out
the list replaces the current tags rather than adding to them; Customer is required.
37

Locations: Update Location

Action

In Zapier“Update public display and address details for a project location.”

Changes the public display and address details of an existing location.

When to use it
an address changes in your main system and the public display in More Good Reviews should follow without retyping it.
Watch out
Location, the location's numeric identifier, is required, so the step has to receive it from an earlier step or from a List Locations run.
38

Reviews: Update Review Duplicate Flag

Action

In Zapier“Mark whether a review is a duplicate record.”

Marks whether a review is a duplicate record, through a simple yes or no.

When to use it
another system spots the same review twice and you want More Good Reviews to carry that mark too.
Watch out
Review and Is Duplicate are both required; check at test that the mark landed on the review you meant.
39

Reviews: Reply to Review on Integration

Action

In Zapier“Publish or replace the business owner's reply on the review's connected platform (such as Google Business Profile or Facebook) using the project's active integration credentials; accepts manual reply text only and does not invoke AI drafting.”

Publishes or replaces the business owner's reply on the review's connected platform, such as Google Business Profile or Facebook.

When to use it
you write the reply in another tool and want it posted where the review lives.
Watch out
Review and Reply are required, the text is posted as you wrote it with no AI drafting, and it goes through the project's active integration.
40

Reviews: Update Review Tags

Action

In Zapier“Replace the tag assignments for a review using the provided slug list.”

Assigns tags to a review from a list of slugs.

When to use it
classify incoming reviews by topic after a filter step sorted them.
Watch out
the provided list replaces any tags already on the review; Review is required.
41

Reviews: Update Review Visibility

Action

In Zapier“Show or hide a review in public displays.”

Shows or hides a review in public displays.

When to use it
hide a review from your public widgets while someone looks into it.
Watch out
Review and Is Hidden are required; set Is Hidden to false to show it again.
42

Sources: Update Source

Action

In Zapier“Update display name, slug, color, or sprite class for an existing review source. Sending a sprite while a custom icon image is set returns an error.”

Edits the display name, slug, color or sprite class of an existing review source.

When to use it
rename a source after a rebrand without opening the app.
Watch out
Source and Name are required, and a source with a custom icon image refuses a sprite: the step fails.
43

Tags: Update Tag

Action

In Zapier“Rename, recolor, or adjust slug and AI tagging settings for an existing workspace tag.”

Renames or recolours an existing tag, or adjusts its slug and AI tagging settings.

When to use it
keep tag names aligned with labels managed in another tool.
Watch out
Tag and Name are both required, even if you only change the colour.
When it breaks

When a More Good Reviews Zap breaks

Zapier links no help article to More Good Reviews and records no rate limit for it. What breaks comes from how Zaps work in general.

  • Older reviews and customers are skipped

    A Zap only reacts to what happens after it is switched on. Reviews and customers that already existed are not picked up; moving that history is a separate job.

  • A Zap that keeps restarting

    A Zap that writes into the very place its own trigger watches can set itself off again and again, and burns through the task count fast.

  • A big batch gets held back

    When a trigger suddenly returns a huge batch, after a bulk import or a migration, Zapier's flood protection can hold those runs back.

  • The same review will not run twice

    On a polling trigger, Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
Need help

Need help automating More Good Reviews with Zapier?

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FAQ

More Good Reviews Zapier integration: common questions

01Is the More Good Reviews Zapier integration free?
Yes. More Good Reviews is not a premium app, so it runs on the free plan, which gives you 100 tasks a month and an unlimited number of Zaps. Each Zap there is limited to two steps: one trigger and one action. A new review posted to your team chat fits. A Zap that creates a customer and then an ask, or that adds a filter, is a multi-step Zap and needs a paid plan.
02How many tasks does a More Good Reviews Zap use?
One per action that succeeds, each time the Zap runs. Checking for new reviews or customers costs nothing, however often Zapier looks. A Zap that tags each new review uses one task per review. A Zap that creates a customer, records a charge and schedules an ask uses three per sale, because each successful action is counted on its own. The Get and List actions count as actions too. A failed action is not counted.
03Is More Good Reviews on Zapier real time?
No. Both triggers, Customers: New Customer and Reviews: New Review, are polling triggers: Zapier checks the app at a fixed interval set by your plan. That is every 15 minutes on Free, every 2 minutes on Professional, and every minute on Team and Enterprise. On paid plans you can change how often it checks, and run a check by hand from the editor. The type is set by the app and cannot be changed.
04What do you need to connect More Good Reviews to Zapier?
An account on More Good Reviews, plus read or write access on anything you do not own yourself and want the Zap to touch. You open Apps, click + Add connection, search for More Good Reviews, then sign in in the tab that opens and grant Zapier access. If you plan to send asks or post replies, configure your email or SMS channels and your review platform integration in the app before building.
05Does Reply to Review on Integration write the reply for you?
No. Reviews: Reply to Review on Integration accepts manual reply text only and does not call any AI drafting. You pass the text in the required Reply field, from a previous step or typed in, along with the Review identifier. The action then publishes or replaces the owner's reply on the connected platform, through the project's active integration. If the reply was posted some other way, Reviews: Mark Review Replied records that instead.
06What if the More Good Reviews operation you want is not there?
Then Zapier does not offer it for More Good Reviews today. The More Good Reviews page on Zapier shows the current list of its 2 triggers and 43 actions. Before giving up, look at the Get and List actions: they read customers, reviews, charges, messages, tags and templates, which covers many lookups even without a search step. Anything else has to be done inside More Good Reviews. No search step exists for this app on Zapier.
07Zapier, Make or n8n for More Good Reviews?
Decide on criteria, not on a ranking. First, which operations each tool offers for More Good Reviews; on Zapier, two polling triggers and 43 actions. Second, how each tool counts usage, since Zaps that chain several of these actions use several tasks per run. Third, how long you can wait for a new review to be picked up, since the polling interval depends on the Zapier plan. Fourth, which tool your team already maintains.
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