myCustomr Zapier integrationAutomate myCustomr with Zapier.
The myCustomr Zapier integration gives you 0 triggers, 1 action and 0 searches. That single action, Add a New Entry, drops a lead into myCustomr whenever another app spots one. Here is what it does, what it costs and where it trips.
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What the myCustomr Zapier integration actually does
myCustomr collects incoming leads and alerts you or a teammate so nobody slips through. The Zapier side of it does one job: it lets any other app you use feed a lead into myCustomr through the action Add a New Entry, without anyone copying an email address by hand.
Three outcomes cover what people build with it. A web form that fills your lead list. Someone submits a form in another tool, and Add a New Entry creates the matching lead in myCustomr, which then does its usual alerting. A spreadsheet that stops being the inbox. Each new row in a sheet becomes a lead, so the sheet keeps its role as a log while the follow-up happens in myCustomr. One place for leads that arrive through several doors. Several Zaps, each starting from a different app, all end on the same action, so every source drops its leads in the same list.
Now the part the app page will not spell out. myCustomr has no trigger on Zapier, so it can never start a Zap: nothing that happens inside myCustomr can be sent on to another app this way. It has no search either, so a Zap cannot first check whether a lead is already there before adding it. And there is no action to edit or remove a lead. The integration is a one-way door into myCustomr, and a good one if that is all you want.
If you are still weighing Zapier itself, see our Zapier review.
Zapier vocabulary in one minute
Eight words come back on this page. Here they are once, in plain English.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event and nothing else.
- Action
- What the Zap does once it has started: the step that writes, sends or moves something for you, here adding a lead.
- Task
- The unit Zapier bills. One action that completes successfully is one task, and your plan counts those.
- Polling vs instant trigger
- A polling trigger is checked by Zapier on a timer. An instant trigger is reported by the app itself the moment the event happens.
- Filter
- A step that lets the Zap go on only when what arrived meets a condition you set, and stops it otherwise.
- Connection
- Your account of an app, linked to Zapier once, then reused by every step that works with that app.
- Multi-step Zap
- Any Zap beyond one trigger and one action. A second action, a filter or a search makes one, and it needs a paid plan.
What a myCustomr Zap really costs
myCustomr is not a premium app, so it works on the free plan. The bill is counted in tasks, and only the myCustomr action spends them.
- Starting trigger0 tasks
- Each lead added1 task
- Free plan100 tasks a month, two-step Zaps
- Premium appNo
The trigger of the app that starts the Zap never costs a task, however often Zapier checks it. Each lead that Add a New Entry creates is one task; an attempt that fails is not counted. The free plan gives 100 tasks a month and unlimited Zaps, but each Zap stops at two steps. Add a filter and the Zap turns multi-step, which needs a paid plan. The interval grid below only concerns a polling trigger on the starting app; an instant one fires straight away on any plan.
Connect myCustomr to Zapier in three steps
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. A dialog opens with a search box. You will need a myCustomr account, plus read or write access on anything you do not own yourself and want the Zap to touch.
- 02
Find myCustomr and start the link
Type myCustomr in the search box, pick it from the results, then click Add connection. A new browser tab opens on the myCustomr side, where the actual sign-in happens.
- 03
Sign in and grant access
Log in to myCustomr in that tab and grant Zapier access to the account. From then on, every Zap that uses Add a New Entry reuses this connection; you do not set it up again for each Zap.
Your first Zap: form leads straight into myCustomr
GoalEvery new submission of your web form becomes a lead in myCustomr, but only when it carries the value you choose to filter on.
- 01
Pick the starting app
Create a Zap and choose your form tool and its new-submission event as the trigger. myCustomr cannot fill this slot: it has no trigger of its own.
- 02
Test the trigger
Run the trigger test. Zapier brings back the three most recent submissions of the connected account, so you map fields on a real entry rather than a guess.
- 03
Add the filter
Add a Filter step from the plus icon and set the field, the rule and the value. A filter makes this a multi-step Zap, so this step needs a paid plan.
- 04
Add the myCustomr action
Pick myCustomr and Add a New Entry, choose your connection, then map the email from the form into Email address. That field is required.
- 05
Test, then publish
Test the action once and read what came back before going further. If it looks right, publish the Zap to switch it on; only new submissions from then on are sent.
The myCustomr action on Zapier
myCustomr gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Add a New Entry
ActionIn Zapier“Add a new lead to your myCustomr app”
Creates a lead in myCustomr from whatever the earlier steps of the Zap carried, so the app can alert you or a teammate about it.
When a myCustomr Zap breaks
Zapier attaches no help article to myCustomr, and no limit specific to the app is documented. What follows are the general limits every Zap carries.
Four of them matter for a lead Zap. If one of them shows up, our Zapier troubleshooting guide is the next stop.
Old leads are not picked up
A Zap only reacts to what happens after you switch it on. Leads that already sat in your form or sheet stay there; moving that backlog is a separate job.A Zap that sets itself off
As a general precaution: a Zap that writes into the very place its own trigger watches can start itself again and again, and burns through tasks fast.A bulk import gets held back
If the starting app suddenly returns a huge batch, after an import or a migration, Zapier's flood protection can hold those items back.Same item, one run
On a polling trigger, Zapier keeps track of what it has already seen, so the same item does not start the Zap twice.
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