Onro Zapier integrationAutomate Onro with Zapier.
The Onro Zapier integration gives you 0 triggers, 2 actions and 0 searches. In plain terms: Zapier can create Onro delivery orders for you, but Onro cannot start an automation on its own. Here is what that means, what it costs and what to watch.
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What the Onro Zapier integration actually does
Onro is a courier and delivery management platform: dispatch, tracking, warehouse work and last-mile runs. Connected to Zapier, it becomes a destination. Something happens in another tool you use, and Zapier turns it into a delivery order in Onro, without anyone retyping addresses.
Three results you can build from the two actions on offer. First, an on-demand courier job created when a sale or request is logged somewhere else, through Create On-Demand Order. Second, a scheduled pickup-and-delivery job prepared from a form or a booking tool, through Create Pickup Delivery Order. Third, a safety net for your dispatch team: the same pickup-and-delivery action can be saved as a draft, so a person checks the order before it goes live.
Now the part the official page does not spell out. Onro has no trigger in Zapier, so nothing that happens inside Onro (a delivered parcel, a new driver assignment, a status change) can start a Zap. It also has no search, so a Zap cannot look up an existing Onro order before writing. Every Zap here starts in another app and ends in Onro, and it only ever creates. It never updates or cancels.
That shapes the choice of tool. If your plan is to react to delivery events, Zapier will not get you there with this app. If your plan is to feed orders in from your shop, CRM or spreadsheet, it fits. For the bigger picture on the platform itself, see our Zapier review, and if you are weighing other tools, the Make vs Zapier comparison is a starting point.
Zapier vocabulary, in one minute
Seven words come back on this page. Here they are once, in plain English.
- Zap
- The automation you build: one starting event, then one or more steps that run every time that event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it. Onro offers none, so another app plays this role.
- Action
- What the Zap does after it starts: the step that writes, sends or creates something. Here, creating an Onro order.
- Task
- The unit Zapier bills: one action completed successfully. Your plan counts tasks, not Zaps and not checks.
- Polling vs instant
- A polling trigger is checked by Zapier on a timer. An instant trigger is reported by the app itself the moment the event happens.
- Filter
- A step that lets the Zap continue only when the incoming data meets your condition, and stops it otherwise.
- Multi-step Zap
- Any Zap that goes beyond one trigger and one action. A second action or a filter makes it one, and it then needs a paid plan.
What an Onro Zap really costs
Onro is not a premium app, so it works on the free plan. The bill is counted in tasks, and the trigger never costs one.
- Free plan100 tasks per month
- Free plan ZapsTwo steps only: one trigger, one action
- OnroNot a premium app
- Cost of the triggerNo task
Each order Zapier creates in Onro is one task, and an order that fails to go through is not counted. Checking the source app for new data is free, however often it happens. The catch: the free plan only builds two-step Zaps, one trigger and one action. The moment you add a filter to keep out incomplete orders, the Zap becomes multi-step and needs a paid plan. How fast the Zap reacts depends on the trigger of the source app: if it is a polling trigger, the grid below applies.
Connect your Onro account to Zapier
- 01
Open your connections
In Zapier, go to the Apps page of your account and click + Add connection. A connection is your Onro account linked once, then reused by every step that uses Onro.
- 02
Pick Onro
Type Onro in the search box of the dialog that appears, select it in the results, then click Add connection. The sign-in itself happens in a new tab, on the Onro side.
- 03
Sign in and allow access
Log in with your Onro account and grant Zapier access. You need an Onro account of your own, plus write access on anything you do not own and want the Zap to touch.
Your first Onro Zap, step by step
GoalEvery new row in a delivery spreadsheet becomes an Onro pickup-and-delivery order, but only when the row has an address.
- 01
Build: pick the starting app
Create a Zap and choose the app that starts it, here a spreadsheet where your team logs deliveries. Connect that account the same way you connected Onro.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent items of the connected account, so you map the next steps on a real row instead of a guess.
- 03
Add the filter
From the plus icon, add a Filter step: the field to look at, the rule, the value. This makes the Zap multi-step, so it needs a paid plan.
- 04
Add the Onro action
Pick Onro and Create Pickup Delivery Order. Fill the required fields (order type, service, delivery method, pickup and delivery addresses, payment side and method) from the row.
- 05
Test, then publish
Run the action once and open Onro to check the order looks right. Tick Draft during this test if you prefer a person to confirm it. Then click Publish to switch the Zap on.
Onro actions in Zapier
Onro gives you 2 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Create On-Demand Order
ActionIn Zapier“Create a on-demand order”
Books an immediate courier job in Onro, with a vehicle type picked for the run and the pickup set to now. One run of the Zap equals one order and one task.
Create Pickup Delivery Order
ActionIn Zapier“Create a pickup delivery order”
Creates a classic pickup-and-delivery order in Onro, from one pickup address to one delivery address. It has a Draft option, so the order can land unconfirmed.
When an Onro Zap breaks
Zapier attaches no help article to Onro, and no Onro-specific limit is documented. What breaks here comes from how Zapier itself works.
Four cases are worth knowing before you publish. Most of them hit the moment you feed real volume into the Zap. For hands-on fixes, our Zapier troubleshooting page is there.
Past orders are never picked up
A Zap only reacts to what happens after you switch it on. Rows or sales that existed before are ignored, and moving that backlog into Onro is a separate job.A loop that burns tasks
If the Zap writes back into the very place its trigger watches, it sets itself off again and again. Each loop creates another Onro order and eats a task.A bulk import gets held back
When the source app suddenly returns a huge batch, after an import or a migration, Zapier's flood protection can hold the run back instead of creating all those orders.The same row twice? Not on polling
On a polling trigger, Zapier remembers what it has already seen, so one item does not start the Zap twice. Duplicates in Onro usually come from duplicates at the source.
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