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OrderOut Zapier integrationAutomate OrderOut with Zapier.

The OrderOut Zapier integration comes down to 1 trigger, 0 actions and 0 searches: New Order, which passes each delivery order your restaurant receives to the rest of your tools. It is instant, so the Zap starts right away, even on the free plan.

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Overview

What the OrderOut Zapier integration is good for

OrderOut gathers the orders coming from delivery platforms such as Uber Eats, Postmates or DoorDash, plus Wix, and feeds them into your till system. Connected to Zapier, it can also hand each of those orders to other apps. The flow goes one way: OrderOut sends, nothing comes back.

Three results justify the setup. A sales log across every platform: New Order followed by a spreadsheet action keeps one list of delivery orders, whichever platform they came from. A kitchen or manager who hears about orders: the same trigger feeding a chat or email action alerts whoever needs to know, beyond the till. Guests who land in your customer list: each order can create or update a contact in the tool you use for loyalty or marketing.

What Zapier does not do for OrderOut matters as much. There is no action, so no Zap can accept, change or cancel an order in OrderOut. There is no search, so a Zap cannot look up an older order. And the only event is a new order: nothing reports when an order is updated later. In short, OrderOut is where your Zaps start, never where they end, and every flow has to be designed with that in mind. Before you commit, the Zapier review and n8n vs Zapier are one click away.

Vocabulary

Zapier vocabulary in one minute

Eight words are enough to read this page. Each is explained once here, then used without a reminder.

Zap
The automation you build in Zapier: one trigger, then one or more actions that run every time the trigger event happens.
Trigger
The event that starts the Zap. OrderOut offers exactly one: a new order received for one of your restaurants.
Action
What the Zap does once started: the step that writes, sends or moves something for you, here always in another app.
Task
The unit Zapier bills: one action your Zap completes successfully. The allowance on your plan is counted in tasks.
Instant trigger
A trigger the app reports itself, the moment the event happens, so nothing waits for a scheduled check. New Order is one.
Polling trigger
A trigger Zapier checks on a timer, asking the app for new items at a fixed interval. OrderOut has none.
Filter
A step that lets the Zap go on only when what arrived meets the condition you set, and stops it otherwise.
Multi-step Zap
Any Zap beyond one trigger and one action. A second action or a filter turns a Zap into one, and it then needs a paid plan.
Cost

What an OrderOut Zap really costs

The trigger never costs a task, and OrderOut is not reserved for paid plans: it works from the free plan. What you pay for is what happens in the other apps.

  • New Order0 tasks
  • Successful action1 task each
  • Failed actionnot counted
  • Free plan100 tasks a month, two-step Zaps

Each action that succeeds counts as one task, and an action that fails is not counted against your plan. The free plan gives 100 tasks a month and builds two-step Zaps: New Order plus exactly one action. Add a second action or a filter and the Zap becomes multi-step, which needs a paid plan. The interval grid below concerns polling triggers only, so New Order never waits on it, whichever plan you are on.

Connect

Connect your OrderOut account in three steps

  1. 01

    Open the Apps page

    In your Zapier account, open the Apps page and click + Add connection. A connection is your OrderOut account linked to Zapier once, then reused by every Zap that listens to it.

  2. 02

    Find OrderOut

    Search for OrderOut in the dialog, select it, then click Add connection. You need an OrderOut account, plus access to any restaurant you do not own yourself but want the Zap to watch.

  3. 03

    Sign in and allow access

    OrderOut opens in a new tab. Sign in with the account that manages your restaurants, then grant Zapier access. The connection now shows up whenever a Zap starts with New Order.

First Zap

Your first Zap: log and announce each delivery order

GoalEach new OrderOut order becomes a row in a sheet, then a message to the team on shift.

  1. 01

    Pick the trigger

    Start building the Zap, choose OrderOut as the app and New Order as the event that starts it, select your connection, then pick the Restaurant to follow.

  2. 02

    Test on real orders

    Run the trigger test. Zapier brings back the three most recent orders of the connected account, so the next steps are mapped on a real order, not a sample.

  3. 03

    Add the sheet row

    Pick Google Sheets as the action app and map the order details you want to keep into the columns of your sheet, one column per detail.

  4. 04

    Add the message

    Add Slack as a second action and write the message with details from the order. Two actions make this a multi-step Zap, so it needs a paid plan.

  5. 05

    Test, then publish

    Test each step once and read what came back before going further. When everything looks right, publish the Zap to switch it on.

Triggers

The OrderOut trigger

1 event starts a Zap when something happens in OrderOut, and one of them is instant: the app calls Zapier straight away, whatever your plan.

1

New Order

Instant trigger

In Zapier“Triggers when a new order is by food delivery service.”

A delivery platform sends an order to your restaurant through OrderOut, and the Zap starts with that order in hand. It is the only door OrderOut opens to Zapier, so every automation built on this app begins here, whichever platform the guest ordered from.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
the owner wants every delivery order in one sheet, without exporting from each platform.
Watch out
the Restaurant field is required, so a Zap follows the restaurant you pick in it.
When it breaks

When an OrderOut Zap breaks

Zapier attaches no help article to OrderOut, and no limit specific to the app is documented. The cases below are the general ones that hit any Zap, plus the one field this trigger requires.

With a single instant trigger there is little to tune, so breakdowns come from setup, timing and plan limits. For anything outside these cases, the Zapier troubleshooting page is the next stop.

  • Past orders never arrive

    A Zap only reacts to what happens after it is switched on. Orders received before publication are not picked up, and moving that backlog is a separate job.

  • No restaurant to pick

    New Order requires a Restaurant. If the connected account does not manage the restaurant you want, the trigger cannot be set, so reconnect with the right account.

  • A sudden flood held back

    When a trigger returns a huge batch at once, after a bulk import or a migration for instance, Zapier's flood protection can hold it back.
Need help

Need help automating OrderOut with Zapier?

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FAQ

OrderOut and Zapier: common questions

01Is the OrderOut Zapier integration free?
Yes. OrderOut is not reserved for paid plans, so it runs on Zapier's free plan. That plan gives you 100 tasks a month and as many Zaps as you like, but each Zap is limited to two steps: New Order and one action. A row in a sheet or a single message fits. A second action, or a filter that keeps only some orders, turns the Zap into a multi-step one, and that requires a paid plan. No price is quoted on this page, because Zapier's plan grids change too often to publish.
02How many tasks does an OrderOut Zap use?
One per successful action, per order. The New Order trigger itself never costs a task, and an action that fails is not counted against your plan. A Zap that adds a sheet row for each order therefore uses one task per order; a Zap that adds the row and then posts a message uses two. Since OrderOut has no actions of its own, every task is spent in the other apps of the Zap. A few apps and actions take more than one task when they complete, so check your plan's count after the first orders.
03Does OrderOut send orders to Zapier in real time?
Yes. New Order is an instant trigger: OrderOut tells Zapier the moment an order comes in, and the Zap starts right away, whatever your plan. The interval grid, from 15 minutes on Free down to 1 minute on Team and Enterprise, only applies to polling triggers, and OrderOut has none. In the editor, a Zap built on an instant trigger shows a lightning bolt. The flip side is that nothing is sent retroactively: orders received before the Zap was published never reach it.
04What does connecting OrderOut to Zapier require?
An OrderOut account, plus read or write access on any restaurant you do not own yourself but want the Zap to watch. The connection starts on the Apps page of your Zapier account: click + Add connection, search for OrderOut, pick it, click Add connection, then sign in to OrderOut in the tab that opens and grant Zapier access. It is done once. Each Zap that starts with New Order reuses that connection, and then asks you to choose the Restaurant to follow.
05Why does New Order ask for a restaurant?
Because the Restaurant field is required on this trigger: a Zap built on New Order follows the restaurant you choose in it. That means the connected OrderOut account has to be the one that manages that restaurant, otherwise there is nothing valid to pick and the trigger cannot be finished. If you run several restaurants, check in the trigger settings which ones the account offers before building the rest of the Zap, and test with an order from the restaurant you selected.
06What if the OrderOut operation needed is missing?
Then it is not available in Zapier today. The list is short and closed: 1 trigger, no action, no search. Anything that needs to reach into OrderOut, such as accepting, editing or cancelling an order, or reading an old one, cannot be built with this integration. The realistic options are to rethink the flow so it starts from New Order and acts only in other apps, or to handle that part in OrderOut or your till system directly. If neither fits, the need belongs to another tool.
07Zapier, Make or n8n for OrderOut?
It comes down to criteria rather than a winner. On the Zapier side, the OrderOut facts are these: one instant trigger, no action, no search, a free plan capped at 100 tasks a month with two-step Zaps, and every successful action billed. So ask yourself whether your flow only needs to push new orders out, or also needs to write back into OrderOut. Estimate how many delivery orders, and so how many actions, you expect each month. Then check those same points for OrderOut on the other two tools before deciding.
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