PayFacile Zapier integrationAutomate PayFacile with Zapier.
The PayFacile Zapier integration gives you 7 triggers, 0 actions and 0 searches. PayFacile tells Zapier about new orders, payments that land or fail, expired cards and renewals, and your other tools do the work. It runs on the free plan.
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What the PayFacile Zapier integration actually does
It is a one-way bridge. PayFacile sells subscriptions and one-off products without code, and Zapier watches it for seven kinds of events: a new order, a payment that lands, a payment that fails, a card that expires, and a few more. Each event can start an automation in another tool.
Three things people build with it, each tied to a real event. A dunning reminder: Payment Info Expired or Payment Info Defective starts a Zap that emails the customer and asks for a new card. A sales log: New Payment adds every successful payment to the sheet your accountant already reads. A churn alert: Order Terminated pings the team chat so someone calls the customer while the reason is still fresh.
Now the part the app page does not spell out. Zapier can listen to PayFacile, but it cannot write into it. There is no action, so no Zap can create an order, refund a payment or change a subscription for you. There is no search step either, so a Zap cannot look up an existing PayFacile customer halfway through. And every one of the seven triggers is a polling one: none of them is instant.
If you are weighing tools before you commit, the Make vs Zapier comparison is a fair place to start.
Zapier vocabulary in one minute
Seven words come back on every line of this page. Here they are in plain English.
- Zap
- The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
- Trigger
- The event in an app that starts the Zap. Once the Zap is on, Zapier waits for it. Here, all seven come from PayFacile.
- Action
- What the Zap does once it has started: the step that writes, sends or moves something. PayFacile has none, so actions live in other apps.
- Task
- The unit Zapier bills: one action your Zap completes successfully. The number on your plan counts those, nothing else.
- Polling vs instant
- Polling: Zapier asks the app for new items on a timer. Instant: the app reports the event itself. All PayFacile triggers poll.
- Filter
- A step that lets the Zap continue only when what arrived meets your condition, and stops it otherwise. It needs a paid plan.
- Search step
- A step that finds something that already exists in an app so later steps can use it. PayFacile offers none on Zapier.
What a PayFacile Zap really costs
Short version: PayFacile itself costs you nothing in tasks. The bill comes from what happens next.
- Free plan100 tasks a month, unlimited Zaps
- Zap size on free2 steps: one trigger, one action
- Trigger checksFree, never billed
- PayFacile premium?No, available on the free plan
The trigger never uses a task, and neither does Zapier checking PayFacile for new items, however often it looks. Each action that succeeds counts as one task, and an action that fails is not counted. Since PayFacile has no actions, every task you spend lands in another app. A Zap that emails a customer and logs the payment eats two tasks per payment. Mind the free plan's quiet limit: two steps only, one trigger and one action. Add a filter or a second action and the Zap needs a paid plan.
Connect PayFacile to Zapier in three steps
- 01
Open the connection dialog
In your Zapier account, go to the Apps page and click + Add connection. A connection is your PayFacile account linked once, then reused by every Zap that touches PayFacile.
- 02
Pick PayFacile
Type PayFacile in the search box of the dialog, select it, then click Add connection. You need an existing PayFacile account: the dialog does not create one for you.
- 03
Sign in and grant access
Log in to PayFacile in the tab that opens and allow Zapier to read the account. If the shop belongs to someone else, ask for access on the orders and payments you want the Zap to see first.
Your first Zap: alert the team when a payment fails
GoalEach time PayFacile reports a failed payment, post it in the team chat and email the customer.
- 01
Pick the trigger
Build a new Zap, choose PayFacile as the app and
Payment Failedas the event, then select the connection you made earlier. - 02
Test the trigger
Run the test. Zapier brings back the three most recent failed payments of the account, so you map the next steps on a real one rather than on a blank.
- 03
Add the chat message
Add the first action in your chat app and drop the values the trigger returned into the message. Test it and read what came back before moving on.
- 04
Add the customer email
Add the second action in your mail app. Two actions make this a multi-step Zap, so this version needs a paid plan; on the free plan, keep one of the two.
- 05
Publish
Publish the Zap to switch it on. From then on, each failed payment PayFacile records is picked up at the next check, and nothing that failed before that moment.
The 7 PayFacile triggers
7 events start a Zap when something happens in PayFacile. Zapier checks for them at the interval your plan allows.
New Order
Polling triggerIn Zapier“Triggers when a new subscription order starts running.”
Starts your Zap when a new subscription order begins running in PayFacile. It is the natural entry point for anything you do once per new subscriber.
New Payment
Polling triggerIn Zapier“Triggers when a successful payment is received.”
Fires on each successful payment PayFacile receives. One payment, one run of the Zap, whatever product it paid for.
Order Terminated
Polling triggerIn Zapier“Triggers when a subscription order is terminated.”
Runs when a subscription order comes to an end in PayFacile. It is your churn signal, delivered to the tools your team actually reads instead of a dashboard nobody opens.
Payment Failed
Polling triggerIn Zapier“Triggers when a payment fails (insufficient funds).”
Catches a payment that did not go through, the classic case being insufficient funds. Unlike a terminated order, the customer is still yours to keep.
Payment Info Defective
Polling triggerIn Zapier“Triggers when a customer's payment method is defective (e.g. card declined).”
Reacts when a customer's payment method turns out to be defective, for example a declined card. The problem sits with the card, not with the balance.
Payment Info Expired
Polling triggerIn Zapier“Triggers when a customer's payment method has expired.”
Fires when a customer's payment method has expired. That is the most preventable failure of all, because nothing is wrong except a date.
Subscription Renewed
Polling triggerIn Zapier“Triggers when a subscription is renewed.”
Starts the Zap each time a subscription renews in PayFacile. It tells you a customer stayed, which deserves a different message than a first purchase.
When a PayFacile Zap breaks
Zapier lists no PayFacile-specific errors or rate limits. What breaks is the general behavior of Zapier, and it hits a payments app harder than most.
Four cases cover almost everything you will run into. When a Zap still misbehaves after that, the Zapier troubleshooting page is the next stop.
No history is picked up
A Zap only reacts to what happens after you switch it on. Failed payments and orders from before that date never reach it; moving the backlog is a separate job.The alert arrives late
All seven triggers poll. On the free plan Zapier looks every 15 minutes, so a failed payment can sit unnoticed until the next check.A bulk import stalls the Zap
If PayFacile suddenly returns a huge batch, after a migration for instance, Zapier's flood protection can hold the run back.The same payment is not repeated
Zapier remembers what it has already seen on a polling trigger, so one order does not start the Zap twice. Two Zaps on overlapping events are another story.
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