The ElevenLabs voice-agent agency.Agents that hold on live calls.
ElevenLabs is the reference for AI-generated voices, the kind you honestly can't tell from a human. On its own that's a nice demo. We turn it into a voice agent that picks up the phone for you: ElevenAgents wired to your telephony, CRM and n8n, Flash or Turbo picked per use case, and the fallbacks and monitoring that hold under real call volume. The same platform runs your video voice-overs and multilingual audio too.
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GeminiReal ElevenLabs voice agents do the work, they don't just read a script.
Anyone can spin up an ElevenAgents demo. Picking the right model, wiring the voice agent into your real stack, and keeping it holding under real call volume is a different job. Here are the four things we own.
- Voice agents
An AI phone agent that picks up for you
This is the core of the work: a voice agent that picks up the phone for you. We deploy ElevenAgents (the platform's builder for voice agents) for support, IVR and booking, then wire it into your telephony, CRM and automation stack (n8n, Make) so it can check an order, book a slot, log the call or escalate to a human on its own. It runs on the platform's testing, monitoring and reliability so it holds under real call volume. Not a demo voice that loses the thread on the second turn.
See a typical build - TTS / STT in-product
Voice inside your app, tuned for real-time or quality
Not every job needs a full voice agent. We integrate the ElevenLabs API for in-app voice, notifications and accessibility: text turned into lifelike audio with emotion and intonation, speech turned back into text with Scribe. The real call is the model. Flash v2.5 for the ultra-low latency a live agent needs (around 75ms), Turbo v2.5 when quality outweighs the last millisecond. We pick per use case and measure it, never by default.
See the method - Audio at scale
Voiceover and dubbing so your content speaks every market
Voice agents aren't the only lever. We put the platform to work on audio content too: voiceover for your videos and product, dubbing and multilingual voices so the same content speaks every market in a natural voice. It plugs into your content pipeline, so producing audio in five languages stops being a per-clip studio job, and the voice stays consistent across channels instead of a different reader every time.
See the integrations - Governance & ops
Voice agents in production, without a security headache
A voice agent that reaches your callers and your data needs the controls that go with it. We set up the enterprise side properly: SOC 2, HIPAA support, GDPR, EU data residency and zero-retention mode where you need it, plus monitoring on the live agents so a bad turn gets caught. Then we train your team to run it. We're an automation and AI agency first, so it plugs into how you already build and support.
See AI enablement
We build ElevenLabs voice agents like infrastructure, not a demo.
Most voice agent projects die the same way: a slick demo, no model choice, no fallbacks, then real callers hit dead air or a turn that breaks and the whole thing gets pulled. So we treat it like infrastructure: the right model per use case, wired into your stack, built with fallbacks and monitoring, and handed to a team trained to run it.
- Audit · map where a voice agent actually helps your support or product, and where it just frustrates
- Setup · pick Flash or Turbo per use case, wire ElevenAgents or the API, set security safe by default
- Build · voice agents with the latency, fallbacks and testing that hold on a live call
- Enable · train your team and set the monitoring so the agents run without us
We ship voice agents that hold on a live call.
We don't sell a reseller tier. We wire ElevenLabs into real stacks, so we build voice agents the way production actually works: the right model for the job, fallbacks for the bad turn, monitoring on every live agent. That's exactly what's missing when a build ends at a demo voice.
- Since 2024 we've run voice and automation for 40+ companies worldwide and shipped 150+ automations, so your voice agent plugs into a real stack, not an isolated demo that breaks on the second turn.
- We pick the model for the job: Flash for real-time phone agents, Turbo when quality wins, measured on your latency, not assumed.
- The ElevenLabs plus n8n build, end to end: the agent picks up, acts across your tools and logs everything, with fallbacks and graceful failure built for the bad case first.
- No reseller badge to sell. We're judged on whether the voice agent holds in production and your team can run it after we leave.
ElevenAgents at the core, your product and support stack around it.
We configure the parts that turn an ElevenLabs voice agent into a reliable experience, then connect them to how your product and team already work. Here's what a real build covers.
- Setup
Voice agents (ElevenAgents)
We deploy conversational voice and chat agents on ElevenAgents for support, IVR and booking, wired to your tools, using the platform's testing, monitoring and reliability so they hold under real call volume.
- Setup
TTS API integration
We integrate the text-to-speech API into your product for in-app voice, notifications and accessibility, with the voice, emotion and intonation tuned to your brand instead of a generic default reader.
- Setup
Speech-to-text (Scribe)
We wire Scribe for transcription and voice input: call notes, voice commands, searchable audio, so the input side of your voice agent is as solid as the output.
- Setup
Dubbing & multilingual audio
We set up dubbing and multilingual voices so your videos and product audio speak every market in a natural voice, plugged into your content pipeline instead of a per-clip studio job.
- Setup
Latency tuning (Flash vs Turbo)
We pick the right model per use case: Flash v2.5 for the ultra-low latency a real-time voice agent needs (around 75ms), Turbo v2.5 when quality outweighs the last millisecond, and we measure it on your stack.
- Setup
Enterprise security & monitoring
We set up the enterprise controls: SOC 2, HIPAA support, GDPR, EU data residency and zero-retention mode where it's needed, plus monitoring on live voice agents so a bad turn is caught, not buried.
We map where a voice agent helps, you leave with a plan.
Before quoting anything, we take 60 minutes to look at your product, your support flows and where an ElevenLabs voice agent would actually move the needle. You leave with an honest read on what it fixes, which model fits each use case, and the security you need. Zero pitch, just a builder's take on your voice use case.
- An honest read on where a voice agent helps your support or product
- Flash vs Turbo, and which fits each use case
- The voice agents and integrations worth building first, with a ballpark cost (from $2,000) and a timeline you can plan around
- A frank take on where a text flow beats voice
How we ship an ElevenLabs voice agent.
Five steps, in order. We don't put a voice agent in front of a real caller before latency and fallbacks are wired, we don't ship an agent without monitoring, and your team owns it at the end. Each step has a deliverable and you sign off before we move on.
- Step 1 · Voice audit
Map where a voice agent helps, and where it doesn't
We sit down with your product and support people and look at where a voice agent earns its keep: support calls eating your team, an IVR that loses people, booking flows nobody finishes, content you can't dub fast enough. We're honest that a voice agent frustrates callers quickly when latency and fallbacks are sloppy, so half the value is telling you where it works and where a text flow is simply better.
- Step 2 · Safe setup
Pick Flash or Turbo and wire it in, secure by default
We pick the model per use case (Flash v2.5 for real-time agents, Turbo v2.5 when quality wins), set up ElevenAgents or the API, and configure the enterprise controls you need: SOC 2, HIPAA support, GDPR, EU data residency, zero-retention mode. We measure latency on your stack, not on a marketing number, and someone on your side signs off before an agent reaches a real caller.
- Step 3 · Build the agent
Voice agents and in-app audio that hold in production
We build the experience: ElevenAgents for support, IVR or booking, wired to your tools so they can act, or the TTS/STT API inside your product for voice, notifications and accessibility. Every flow ships with fallbacks for the bad turn, graceful failure when the model hesitates, and the platform's testing and monitoring on top, because a voice agent that breaks mid-call is worse than no agent at all.
- Step 4 · Integrate
Connect the voice agent to telephony, CRM and support
We wire voice agents into your real systems so they work where your callers and team already are: your telephony, your CRM, your support desk, your content pipeline for dubbing. The agent can check an order, book a slot, transcribe a call or escalate to a human, all within scoped permissions. Everything ships with its monitoring and logging from day one, not bolted on after the first incident.
- Step 5 · Enable & hand over
Train the team, set the monitoring
We train your team on running the voice agents: tuning prompts and voices, reading the monitoring, handling the escalation path. The setup lives in your account and your stack so you own it without us. If you want to go deeper, our ElevenLabs training covers voice agents, the API and latency tuning end to end so your team ships the next voice feature on its own.
We're judged on the voice agent that ships.
No reseller badge to display, so we lead with what matters: feedback from the teams whose ElevenLabs voice agents we built since 2024, and whether they kept holding after we left. Our Trustpilot reviews come from those teams around the world, not from a marketing deck.
- The setup lives in your account and stack, owned by your team
- Latency, fallbacks and security wired before a caller hears the agent
- Voice agents monitored, tested, with a clean escalation path
- Trustpilot reviews come from the teams we built voice agents for
The questions we get asked on repeat.
What is an ElevenLabs voice agent, and what can it do?
An ElevenLabs voice agent is a conversational agent built on ElevenAgents that hears a caller, answers in a lifelike voice, and acts on your tools. It can handle support calls, run an IVR people don't abandon, take bookings, check an order in your CRM, or escalate to a human cleanly. The point isn't a talking demo. Wired to your telephony and support stack with fallbacks and monitoring, it does real work under real call volume instead of falling apart on the second turn.What's new with ElevenLabs voice agents in 2026?
The big shift is ElevenAgents maturing into a real platform: testing, monitoring and reliability features that make voice agents production-grade, not just a prototype. On the model side, Flash v2.5 gives around 75ms latency for real-time agents and Turbo v2.5 covers the quality end. There's also a March 2026 partnership bringing ElevenLabs TTS and STT into IBM watsonx Orchestrate. We track these instead of guessing, and we only wire in what actually serves your use case.How much does an ElevenLabs voice agent build cost?
Pricing starts from $2,000 and moves with scope: a TTS integration into one product flow is nothing like a phone agent wired into your telephony, CRM and n8n. We skip flat packages, because the right scope depends on where a voice agent actually helps. After a free 60-minute audit you get a precise quote tied to the real work, plus a timeline that runs anywhere from a week to six months depending on the project. ElevenLabs' own plan and usage you pay to ElevenLabs directly; we set up the models and controls so the bill stays predictable instead of a usage surprise.Which ElevenLabs model for a real-time voice agent, Flash or Turbo?
For a live voice agent, latency is the whole game, so Flash v2.5 is usually the pick: around 75ms, which keeps the caller from waiting through dead air. Turbo v2.5 balances quality and speed, better when the audio matters more than the last millisecond, like polished voiceover rather than a real-time call. The same trade-off applies if you're chasing low-latency voice changing or streaming. We pick per use case and measure the latency on your stack, instead of defaulting to one and hoping it feels right live.Can you connect ElevenLabs voice agents to our telephony and CRM?
Yes, that's where a voice agent earns its keep. We wire ElevenAgents and the API into your real systems: your telephony so it answers calls, your CRM so it can check an order, your support desk so it escalates to a human cleanly, and your content pipeline for dubbing. The agent acts within scoped permissions you control, with monitoring and logging from day one. The goal is a voice agent working inside the stack your team and callers already use, not a separate tool nobody maintains.Are ElevenLabs voice agents safe for regulated or sensitive data?
They can be, with the right setup, and that's part of the job. ElevenLabs offers enterprise controls: SOC 2, HIPAA support, GDPR compliance, EU data residency and a zero-retention mode for sensitive workloads. We configure the controls your use case actually needs rather than turning everything on blindly, and we keep monitoring on the live agents so a bad turn or a leaked detail gets caught. For regulated teams, that governance matters as much as the voice quality, and we set it up alongside the build.Is it ethical to clone a voice with ElevenLabs, and do you need consent?
Yes when you have the speaker's consent, and no when you don't. That line is the whole thing. We only clone a voice with documented permission from the person it belongs to, we use ElevenLabs' own voice verification and safeguards, and for anything customer-facing we make it plain that people are hearing an AI voice, not a hidden human. ElevenLabs bans cloning a voice without consent and runs detection tools against misuse. For regulated or sensitive work we pair that with the enterprise controls (SOC 2, GDPR, EU data residency), so the voice is both convincing and above board.Do ElevenLabs voice agents work with IBM watsonx?
Yes. A March 2026 partnership brings ElevenLabs text-to-speech and speech-to-text to IBM watsonx Orchestrate, so if your team already runs watsonx, the ElevenLabs voice and transcription layer plugs into that orchestration. We can build voice agents on that integration where it fits your setup. As with any integration, we audit whether it actually serves your use case before wiring it in, instead of adding a layer because it's available.Are you an ElevenLabs reseller or official partner?
No, and we're upfront about it. We don't sell a reseller badge or a partner tier, and there's nothing to upsell you into. You buy ElevenLabs directly; we're the team that turns it into voice agents that hold in production. That means we're judged on one thing: whether the agent works on a live call and your team can run it after we leave. No badge changes whether the latency, fallbacks and monitoring are done right, and that's the part that actually breaks builds.How long does an ElevenLabs voice agent build take?
A scoped build (one voice agent, or a TTS integration into a product flow) lands fast, usually a couple of weeks: audit and model choice first, then build with fallbacks, testing and monitoring. Wiring voice agents into your telephony, CRM and n8n, or setting up multilingual dubbing across your content, runs longer. Across the range it's a week to six months depending on the project. We split it into batches so you get a working, safe voice agent early, rather than waiting on a big rollout before a single caller hears it.
Stop shipping a demo voice. Ship an agent that holds.
A 60-minute audit, your voice use case mapped, a build plan with the latency, fallbacks and security baked in. If your team can run the agent in-house after setup, we'll hand you the playbook. If we're the right fit, we handle it.