Privy Alternatives

Six Privy alternatives for pop-ups, email and SMS, compared on real prices, quota units and renewal traps.

Privy is a solid pop-up, email and SMS app for small online stores, but its price follows your list: $30 a month for 1,500 mailable contacts, $90 at 5,000, and the free plan is now a 15-day trial. Omnisend is our pick if you want the same three jobs in one tool, with a free plan and an email-only Standard plan that costs less than Privy at every list size we priced, Klaviyo if email is your main revenue channel, and OptiMonk if you only need better pop-ups, with a free plan for 10,000 pageviews.

Romain CochardCEO of Hack'celeration
Updated 20266alternatives compared5criteria each2026pricing checked

The ranking is editorial: a sponsored placement is always flagged on its card, and no affiliate link changes a score.

The honest take

Why stores leave Privy

Privy does a lot right for a small store. It puts pop-ups, spin-to-win, cart savers, email and SMS in one app, it syncs contacts back to Shopify, BigCommerce and Wix, and email sends are unlimited on every paid plan. SMS credits roll over to the next billing period. Merchants leave for the reasons below, and most of them come down to how the price grows.

The bill climbs with every 1,000 contacts

Privy prices email on mailable contacts. The first tier costs $30 a month for up to 1,500 contacts, then each extra 1,000 adds $15: $45 at 2,000, $90 at 5,000, $165 at 10,000. A store that doubles its list in a good season can triple the bill. Field reviews say exactly this: one 2023 merchant saw the price move from $30 to $90 in a short time as subscribers grew, and a 2026 reviewer describes a bill that climbed from $30 to $150 a month.

The free plan is gone

Many store owners remember Privy as a free pop-up app. Today the pricing shows a 15-day free trial with no card, then paid plans: $30 a month for email, or $24 a month for pop-ups only up to 10,000 pageviews. A Shopify community thread from 2022 starts with a merchant who thought Privy was free and found otherwise. If you only want a discount pop-up, OptiMonk's free plan or Omnisend's free plan cover it.

Plan changes with short notice

Reviewers describe price and plan changes that arrive with little warning: a jump from $20 to $70 with two weeks' notice, plans changed without warning in 2021, and campaigns switched off because they were no longer included in a plan. Two weeks of notice is short if you budget by quarter.

Every pageview counts on the pop-ups plan

The pop-ups-only plan is priced on monthly page views, and a 2020 review complains that Privy counts every pageview on the site against the monthly total, not only the pages where a campaign shows. A store with 5,000 visitors who view four pages each needs 20,000 pageviews, twice the $24 tier. Sleeknote bills per visitor and OptinMonster per impression, which can cost less for the same traffic.

Support thins out after onboarding

Low ratings repeat the same complaints: no account manager after the first onboarding call (2023), slow email replies, and cancellation that one 2022 merchant called nearly impossible. Privy offers email and live chat support; brands that want a named contact look at Omnisend's account experts or Justuno's Done-For-You plan.

Email depth stops early

Privy's email covers welcome series, cart savers and campaigns, and it sends unlimited emails. Stores that grow into segmented flows on browse data, predictive timing or deep revenue reports hit the ceiling: 2021 reviews mention shallow analytics and no way to start a welcome series for sign-ups that come from outside pop-ups. That is the moment brands move email to Klaviyo or Omnisend and keep, or replace, the pop-ups.
1
Best all-in-one replacement for Privy

Omnisend

4.3/5

Omnisend is the closest like-for-like swap for Privy, and three of the guides we read put it in a heading. It does the same three jobs in one dashboard: sign-up forms and pop-ups to grow the list, email campaigns and flows to sell, and SMS for the shoppers who opt in. The free plan sends 500 emails a month to up to 250 contacts and keeps forms, pop-ups, pre-built ecommerce flows and 24/7 support. Standard sends twelve times your list size each month: 6,000 emails at 500 contacts. Pro sends unlimited emails and unlocks SMS at volume rates from $0.007 per message.

The pricing page needs a careful read. The headline prices, $11.20 for Standard and $41.30 for Pro, are the monthly figure when you pay three months upfront with a 30% discount: $33.60 instead of $48 for Standard, $123.90 instead of $177 for Pro. After those three months you are billed monthly at the full rate, so the real comparison point is $16 for Standard at 500 contacts and $59 for Pro, whose entry price covers up to 2,500 contacts. At 4,501 to 5,000 contacts the full monthly rate is $81 on Standard and $90 on Pro, the $90 Privy charges at that size. Compare that with Privy, which starts at $30 a month for up to 1,500 mailable contacts and climbs in steps of $15 for every extra 1,000.

The catch for a Privy user who texts: SMS sits on Pro only. Pick Standard to save money and you lose texting entirely; if texting is your main channel, compare it with our best SMS marketing platforms first. Stores that spend $400 a month or more get a dedicated account expert who helps with migration.

Standout features
  • Pop-ups, email, SMS and web push in one plan, like Privy
  • Free plan with forms, flows and 24/7 support
  • SMS from $0.007 per message on Pro
+Pros
  • ✓One tool replaces Privy without a separate pop-up app
  • ✓Support runs 24/7 on every plan, the free one included
  • ✓Pro sends unlimited emails, fair use aside
−Cons
  • ✗The 30% discount covers only the first three months
  • ✗SMS needs the Pro plan, Standard has no texting
  • ✗Pop-up targeting is simpler than OptiMonk or Sleeknote
Omnisend vs Privy
CriterionOmnisendPrivy
Entry priceFree, then $16/mo billed monthly$30/mo for 1,500 contacts
SMSPro plan, from $0.007Add-on credits
Free plan500 emails a month15-day trial
Verdict

Pick Omnisend if you want one tool that does what Privy does, with a free plan to start and an email-only plan that costs less than Privy; our Omnisend alternatives page covers its own limits. Pick Klaviyo instead if your list is large and segmentation depth matters more than the monthly bill.

Try Omnisend →
2
Best for email-led Shopify brands

Klaviyo

4.2/5

Klaviyo is where many Privy users go once email becomes the main revenue channel, and three guides we read rank it. It is an email and SMS platform first, with built-in sign-up forms, pop-ups and flyouts, so you can drop Privy and keep capturing emails. The free plan covers 250 active profiles, 500 emails a month and $5 of mobile messages. The Email plan starts at $20 a month for 500 active profiles and 5,000 emails. The Marketing plan starts at $25, with a first month at $1 on the current offer for up to 5,000 active profiles.

The reason to move is depth. Segments read every order and browse event from Shopify, flows branch on what a shopper did, and reporting ties revenue to each message. Privy covers the basics of abandoned cart and welcome series; Klaviyo lets you build the predictive and multi-step versions.

The trap is the unit. Klaviyo bills on active profiles, every contact you can reach, so a list that grows fast pushes you up a tier whether you mail those people or not. SMS and MMS are an add-on on Email and Marketing, a second line on the bill. Forms are solid but plainer than a dedicated pop-up tool, with fewer targeting options than OptiMonk. If profile pricing outgrows your budget later, our guide to switching from Klaviyo covers the exit.

Standout features
  • Email, SMS and sign-up forms on one customer profile
  • Deep Shopify segmentation and multi-step flows
  • Marketing plan from $25, first month at $1 on the current offer
+Pros
  • ✓Replaces Privy's email side with far deeper flows
  • ✓Free plan includes $5 of mobile messages
  • ✓Plans and add-ons are listed openly
−Cons
  • ✗Price follows active profiles, which grow with the list
  • ✗SMS is an add-on, a second line on the bill
  • ✗Pop-up builder is plainer than a specialist tool
Klaviyo vs Privy
CriterionKlaviyoPrivy
Entry priceFree, Email $20/mo$30/mo for 1,500 contacts
Billing unitActive profilesMailable contacts
Pop-upsBuilt-in formsCore product
Verdict

Pick Klaviyo if email drives most of your store revenue and you want room to grow into advanced flows; our email marketing tools for Shopify ranking compares it with the rest. Pick Omnisend instead if you want a lower bill for the same pop-up, email and SMS mix.

Try Klaviyo →
3
Best pop-ups-only replacement with a free plan

OptiMonk

4.1/5

OptiMonk is the pick when you only use Privy for pop-ups, and three guides we read rank it. It replaces Privy's displays and keeps your email platform where it is: forms send contacts to Klaviyo, Omnisend or Mailchimp. The free plan does not expire, needs no card and includes 10,000 pageviews a month on one domain. Essential starts at $29 a month billed monthly, or $19 a month billed yearly ($228 a year), for 20,000 pageviews and two domains. Growth starts at $99 monthly or $69 a month yearly ($828) for 100,000 pageviews and four domains, and Premium at $249 or $179 for 500,000 pageviews and ten domains. Each paid plan has a pageview range, and the price rises within it as your traffic does.

Every plan includes an AI agent that drafts and runs campaigns from a monthly allowance of credits. Targeting goes further than Privy's: exit intent, cart value, traffic source, returning visitors, and multi-step pop-ups or quizzes.

Read the unit before you pick a tier. OptiMonk counts a pageview each time any page loads, whether or not a campaign shows, so a store with 4,000 visitors who browse three pages each already uses 12,000 pageviews, more than the free plan. At the limit your campaigns pause until the counter resets or you upgrade. Subdomains count as separate domains, which matters if your shop lives on shop.yourbrand.com next to a blog.

Standout features
  • Free plan for 10,000 pageviews a month, no expiry
  • AI agent that builds campaigns on every plan
  • Exit intent, quizzes and cart-based targeting
+Pros
  • ✓Keeps your current email tool, swaps only the pop-ups
  • ✓Yearly billing saves 25%
  • ✓Cancelling drops you to Free and keeps your campaigns
−Cons
  • ✗Campaigns pause at the pageview limit
  • ✗Every page load counts, shown or not
  • ✗No email or SMS sending of its own
OptiMonk vs Privy
CriterionOptiMonkPrivy
Entry priceFree, Essential $29/moPop-ups only from $24/mo
Billing unitPageviewsPageviews (pop-ups plan)
EmailConnects to your toolBuilt in
Verdict

Pick OptiMonk if you want stronger pop-ups than Privy without changing your email platform. Pick Omnisend instead if you want pop-ups and email sending in one plan.

Try OptiMonk →
4
Best low-cost pop-ups in year one

OptinMonster

4.0/5

OptinMonster is the low-cost entry for pop-ups, and three guides we read list it. It works on Shopify, WooCommerce, WordPress and most site builders, and sends contacts to your email tool. Plans are billed yearly by default. Basic costs $9 a month, $108 billed today, for one site and 2,500 campaign impressions. Plus costs $24 a month for two sites and 10,000 impressions. Pro costs $29 a month, $348 billed today, for three sites, 25,000 impressions and exit intent. Growth costs $49 a month, $588 today, for five sites, 100,000 impressions, Shopify integration and coupon wheels.

Two traps matter. First, those are introductory prices: renewals are at full price, so Basic renews at $210 a year and Pro at $870, a $522 jump on Pro in year two. Second, the unit is the impression, each time a visitor sees a campaign, not each page view. That is fairer than a pageview count, but OptinMonster never turns campaigns off at the limit: it moves you to the next tier instead. The free version gives 500 impressions and auto-upgrades to Plus when you exceed them.

Monthly billing exists, but annual plans cost half as much, so most stores pay yearly.

Standout features
  • Entry at $9 a month billed yearly
  • Billed on impressions, not every page view
  • Exit intent and coupon wheels on higher plans
+Pros
  • ✓Campaigns never switch off at the impression limit
  • ✓Works on almost any site platform
  • ✓14-day money-back guarantee
−Cons
  • ✗Renewals at full price: $210 a year on Basic
  • ✗Exit intent needs Pro, Shopify integration needs Growth
  • ✗Going over the limit moves you up a tier automatically
OptinMonster vs Privy
CriterionOptinMonsterPrivy
Entry price$108 first year, then $210$24/mo pop-ups only
Billing unitCampaign impressionsPageviews
Over the limitAuto upgradePrice steps up
Verdict

Pick OptinMonster if you want cheap, capable pop-ups and you budget for the renewal price from day one; read how to switch from OptinMonster if you outgrow it. Pick OptiMonk instead if you want a free plan that pauses rather than upgrades you at the limit.

Try OptinMonster →
5
Best for gamified pop-ups on mid-size stores

Sleeknote

3.8/5

Sleeknote is the gamification pick, and three guides we read rank it. It builds pop-ups, slide-ins, bars and teasers, and its add-on adds Spin to Win, Scratch to Win, Learn to Earn, quizzes and a seasonal calendar. That covers the spin wheel many Privy users rely on, with more design control. The core plan includes unlimited campaigns, unlimited domains and phone, chat and email support. Core costs $55 a month billed annually for 0 to 25,000 monthly visitors, about $660 a year; Core and Gamification costs $76 a month billed annually for the same traffic.

The unit is the visitor, not the page view: one person who sees three pages and three campaigns counts once. The 25,000-visitor tier equals around 75,000 pageviews, so it holds more traffic than a pageview plan at the same number. Annual plans also give all visitors upfront, which absorbs a Black Friday spike without an upgrade.

Price is the drawback for small shops. The page shows annual prices first, with 20% off against monthly, so a store under 5,000 visitors pays for capacity it does not use. Sleeknote does no email sending, so it sits on top of Klaviyo, Omnisend or Mailchimp. The money-back guarantee runs 30 days on monthly plans and 100 days on annual ones.

Standout features
  • Spin to Win, Scratch to Win and quizzes in the add-on
  • Billed per visitor, about 75,000 pageviews on the first tier
  • Unlimited campaigns and domains on every plan
+Pros
  • ✓Phone, chat and email support included
  • ✓Annual plans absorb traffic spikes
  • ✓100-day money-back guarantee on annual plans
−Cons
  • ✗First tier costs $55 a month billed annually
  • ✗Gamification is an add-on at $76 a month
  • ✗No email or SMS sending of its own
Sleeknote vs Privy
CriterionSleeknotePrivy
Entry price$55/mo billed annually$24/mo pop-ups only
Billing unitVisitorsPageviews
Spin wheelGamification add-onIncluded
Verdict

Pick Sleeknote if gamified pop-ups drive your list growth and your traffic fills the 25,000-visitor tier. Pick OptiMonk instead if you are a smaller store and want a free or $19 entry point. Our Sleeknote alternatives page goes deeper on that choice.

Try Sleeknote →
6
Best for brands that want pop-ups run for them

Justuno

3.7/5

Justuno is the step up for brands that outgrow Privy's displays and want help, and three guides we read rank it. It builds pop-ups, banners and embedded forms, adds AI product recommendations and smart timing, and verifies emails and phone numbers as shoppers type. Lite costs $59 a month with no contract, or $53 a month billed yearly (10% off), for up to 10,000 visitors a month. It includes white glove onboarding, all features, five live workflows, two custom segments, one custom product recommendation and three team seats. Done-For-You costs $299 a month for up to 20,000 visitors and adds ongoing services, a dedicated account manager and a personal Slack channel.

The tradeoff is the limit inside Lite. Five live workflows and two custom segments fill up fast once you run a welcome offer, an exit offer, a cart upsell and a seasonal sale at the same time. At that point the next plan is Done-For-You, five times the price.

Justuno also does no email sending: contacts flow to Klaviyo, Omnisend or your ESP. For a small store on Privy at $30, Lite costs about twice as much; the value shows when traffic and average order value are high enough for recommendations and verification to pay back.

Standout features
  • AI product recommendations inside pop-ups
  • Instant email and SMS verification at sign-up
  • Done-For-You plan with a dedicated account manager
+Pros
  • ✓No contracts on monthly billing
  • ✓White glove onboarding on Lite
  • ✓Strong fit for Shopify Plus brands
−Cons
  • ✗Lite caps you at five live workflows
  • ✗Next step is $299 a month
  • ✗No email or SMS sending of its own
Justuno vs Privy
CriterionJustunoPrivy
Entry price$59/mo, 10,000 visitors$24/mo pop-ups only
Billing unitVisitorsPageviews
ServiceDone-For-You optionEmail and live chat support
Verdict

Pick Justuno if you have the traffic and order value to justify recommendations and expert help. Pick OptiMonk instead if you want similar targeting at a fraction of the price and run campaigns yourself.

Try Justuno →
At a glance

6 Privy alternatives compared

The six alternatives side by side, with the entry price of each plan, monthly and yearly labeled. The billing unit column matters most: Privy bills email on mailable contacts and pop-ups on pageviews, and each alternative counts something different. Read the buyer's guide before you compare two prices.

Best forBilling unit and edge over PrivyFree planTeam sizeVisit
1OmnisendBest all-in-one replacementContacts; pop-ups, email and SMS for $59/mo on Pro up to 2,500 contacts4.3/5Free; Standard $16/mo, Pro $59/mo billed monthly✓Small and mid-size storesVisit →
2KlaviyoBest for email-led brandsActive profiles; far deeper flows and segments4.2/5Free; Email $20/mo, Marketing $25/mo✓Growing Shopify brandsVisit →
3OptiMonkBest pop-ups-only with a free planPageviews; free for 10,000 a month4.1/5Free; Essential from $29/mo monthly, from $19/mo yearly✓Any store keeping its email toolVisit →
4OptinMonsterBest low-cost pop-ups in year oneImpressions; campaigns never switched off4.0/5$9/mo billed yearly ($108, renews at $210)—Small stores and content sitesVisit →
5SleeknoteBest for gamified pop-upsVisitors; 25,000 is about 75,000 pageviews3.8/5$55/mo billed annually—Mid-size storesVisit →
6JustunoBest done-for-you optionVisitors; AI product recommendations3.7/5$59/mo monthly, $53/mo yearly—Shopify Plus brandsVisit →

Is your tool missing from this page? Email us: hello@hackceleration.com

Buyer's guide

How to choose a Privy alternative

Privy sits across two software categories. The first is the on-site capture tool, often called a pop-up builder: a script on your store shows pop-ups, slide-ins, bars, spin wheels and embedded forms to visitors based on rules (time on page, scroll, exit intent, cart value, traffic source), collects an email or a phone number with consent, and passes it to your email platform. The second is the email and SMS platform, which stores those contacts, sends campaigns and automated flows (welcome, abandoned cart, post-purchase), and reports the revenue they bring. Privy bundles both. Your first decision is whether you replace both with one tool (Omnisend, Klaviyo) or keep your email platform and swap only the pop-ups (OptiMonk, OptinMonster, Sleeknote, Justuno).

Then learn the quota units, because the six alternatives bill on five different units. A mailable contact (Privy) or a contact (Omnisend) is a person on your list you can email; the price rises with the list whether you mail them or not. An active profile (Klaviyo) is the same idea, counted on profiles you can reach. A pageview (OptiMonk, Privy's pop-ups plan) counts every page load on your site, campaign or not. A visitor (Sleeknote, Justuno) counts one person once a month, however many pages they see. An impression (OptinMonster) counts each time a campaign is shown. A subscriber in SMS terms is a phone number with consent, and an SMS credit is usually one text segment of up to 160 characters. Convert your own traffic into each unit before you compare: 5,000 visitors who view four pages each are 5,000 visitors, 20,000 pageviews, and perhaps 6,000 impressions.

Before you sign, demand three things in writing: the price at your list size and traffic in twelve months, not today; what happens at the limit (pause, auto-upgrade or overage); and the renewal price after any introductory or upfront discount.

Traps we found in the pricing pages

Omnisend's $11.20 and $41.30 headline prices need three months paid upfront, then billing turns monthly at $16 and $59. OptinMonster's prices are introductory: Basic is $108 the first year and $210 after, Pro $348 then $870, and the free version auto-upgrades to Plus when you pass 500 impressions. OptiMonk pauses campaigns at the pageview limit, so a Black Friday spike can switch off your best pop-up the week it matters. Privy itself adds $15 a month for each extra 1,000 contacts, $1,080 a year at 5,000 contacts, and uninstalling the Privy app does not cancel the plan. Omnisend's $59 Pro price stops at 2,500 contacts: at 5,000 it is $90 a month, the same as Privy.

Other tools we looked at

Wisepops, ranked by three guides, now sells through a traffic audit with a dedicated strategist, with plans from €499 a month: strong, but far above a Privy budget, so we cite it rather than rank it. Poptin has a free plan for 250 contacts and 1,000 visitors a month, a good fit for a very small shop; we kept OptiMonk, whose free plan covers more traffic. Shopify Forms is free and handles a basic sign-up form with no advanced targeting. Our Poptin alternatives and Hello Bar alternatives pages cover the light end of the market.

Moving off Privy without losing sign-ups

Export your contacts with their consent status and source, plus unsubscribes and bounces, so the new tool never mails someone who opted out. Rebuild the welcome and cart flows before you switch the pop-ups, then run the new form and the old one on different pages for a week to compare sign-up rates. Phone numbers keep their SMS consent only if you carry the opt-in record across. If you go the pop-ups-only route, connect the new tool to your email platform first; our OptinMonster Zapier integration page shows one way to route leads, and our Klaviyo Zapier integration page covers the Klaviyo side.
  • Price the plan at your list size and traffic a year from now.
  • Convert your traffic into the vendor's unit: pageviews, visitors or impressions.
  • Ask what happens at the limit: pause, auto-upgrade or overage.
  • Check the renewal price after any first-year or upfront discount.
  • Export contacts with consent status and unsubscribes before you cancel Privy.
FAQ · 8 questions

Privy alternatives, the FAQ

  • How do I cancel my Privy subscription?
    Cancel each plan with its Cancel button on the My Plan & Billing page of your Privy account: uninstalling Privy from Shopify, BigCommerce or Wix does not cancel it, and a cancelled plan loses its paid features at once. The account then stays on a non-paid subscription with its data, unless you close it. Field reviews from 2020 and 2022 describe charges after cancelling, so keep the confirmation email and check your next Shopify invoice.
  • Can I use Privy pop-ups with Klaviyo?
    Yes. Privy's pop-ups-only plan, from $24 a month for up to 10,000 pageviews, syncs collected contacts to Shopify, BigCommerce or Wix and to selected third-party platforms including Klaviyo. That setup makes sense if you like Privy's displays but want Klaviyo's flows.
  • What counts as a mailable contact in Privy?
    It is a contact who has opted into your marketing: suppressed contacts and addresses without explicit opt-in do not count toward your price. Above 1,500, each extra 1,000 mailable contacts adds $15 a month, so cleaning inactive addresses before the billing date can keep you one tier lower.
  • Is Privy still owned by Attentive?
    No. Attentive bought Privy in 2021, and Privy was divested from Attentive in 2023; since then Privy has bought Emotive (2025) and Sendlane (2026) to build out its SMS and email side. Attentive is now one of Privy's integrations, which syncs phone numbers collected by Privy displays into Attentive for SMS.
  • Do Privy SMS credits expire?
    No, unused credits roll over to the next billing period. The $30 entry plan includes 250 SMS credits a month, so check whether your new tool lets credits carry over before you move a texting program that sends unevenly.
  • Will a pop-up app slow down my Shopify store?
    A well-built one loads its script asynchronously, after your page content, so it should not delay the first render. Sleeknote states it loads asynchronously; check any tool with a speed test before and after install, and remove the old Privy script once you switch.
  • Do I lose my SMS subscribers when I leave Privy?
    Not if you export each phone number with its consent record: opt-in date, source and keyword. Without that record, a new platform cannot prove consent, so carry it across and send a short notice text from the old number while both tools run in parallel.
  • Which pop-up types work best for list growth on Shopify?
    There is no single winner: welcome discount pop-ups, exit-intent offers and gamified wheels each catch a different visitor, so most stores run all three. Gamified pop-ups cost extra on some tools: Sleeknote charges $76 instead of $55 a month, billed annually, for Core with its Gamification add-on, while OptinMonster puts coupon wheels on Growth.
Hack'celeration Lab

Get the next breakdown in your inbox

No spam. Unsubscribe anytime.