Automate 019 whatsapp With Make: 4 Modules, No Code Needed

What you can automate

What does the 019 whatsapp Make integration do?

The 019 whatsapp Make integration lets a Make scenario (the automation you build, a chain of modules) send WhatsApp content through your 019 account. Each module is one brick of that chain. Here all 4 are actions: they send something, they never wait for something to happen in 019.

Notify a customer after a form. Another app starts the scenario, for example a form tool, and Send a Whatsapp Message writes to the phone number that came in with the entry. The data that travels between modules is called a bundle: one entry, one contact.

Use a prepared message. When your 019 account holds templates, Send a Whatsapp Template sends one of them instead of free text. Pick it when the wording must stay identical from one send to the next.

Offer a choice. Send a Whatsapp List sends a list message. The doc does not describe its fields, so open the module after connecting and read what Make asks for.

What the integration cannot do: react on its own. With no trigger, the first module always belongs to another app or to Make's schedule. For any endpoint the three send modules skip, Make an API Call reuses the same connection. Weighing tools first? Read the n8n vs Make comparison, or the Make review. If a run fails, Make troubleshooting lists the usual checks.

Connect

How do you connect 019 whatsapp to Make?

01
Create an API token in 019
In your 019 whatsapp account, open the Settings tab, then API Token Management, and click Create New Token. Copy the Username and the API token shown on screen, and keep both at hand.
02
Add a module and open the connection
In Make, add any 019 whatsapp module to your scenario and click Create a connection. A connection is your 019 account linked to Make once, then reused by every 019 module you add later.
03
Paste the credentials
The Connection name field is optional; a clear name helps when several accounts coexist. Enter the username and token you copied, or follow the on-screen instructions, then save. Make can now send from your account.

First scenario

Your first scenario with 019 whatsapp

GoalWhen a new entry lands in another app, Make sends a WhatsApp message through 019 whatsapp.

01
Create the scenario
From the Scenarios page, create a new scenario and click the +. Pick the app that holds the event, such as your form tool, and its trigger module.
02
Add the 019 module
Click the + on the right of the first module, search for 019 whatsapp and pick Send a Whatsapp Message. Select the connection you created, or click Create a connection now.
03
Map the data
Fill the fields Make shows for the module. Wherever it asks for a recipient or content, click into the field and pick values from the first module: the entry's phone, the customer's name.
04
Test with Run once
Submit a test entry in the other app, then click Run once. Open the bubble above each module to read the bundles it received, and check the WhatsApp that arrived on the test phone.
05
Schedule and switch on
Set the schedule on the first module; a new scenario checks every 15 minutes by default. Then switch the scenario on. Each module run counts as an operation on your Make plan.

Modules

What the 019 whatsapp modules do

019 whatsapp gives you 4 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

019 whatsapp1

Make an API Call

ActionIn the docs only

This one gives you access to any endpoint of the 019 whatsapp API from inside the scenario, with the connection you already set up. It covers whatever the three send modules leave out.

When to use it

a feature you see in your 019 account has no dedicated module in Make, and you have the 019 API reference open to know which endpoint to call.

Watch out

you describe the request yourself, so start with a single test bundle and click Run once before mapping real contacts.

019 whatsapp2

Send a Whatsapp List

ActionIn the docs only

Going by its name, it sends a WhatsApp list message from your 019 account, so the contact receives a list rather than a plain line of text. The Make doc gives no description of the fields.

When to use it

you want to present options to a customer, for instance after an order or a support request arrives in another app.

Watch out

open the module once the connection exists and read which fields Make asks for before mapping anything.

019 whatsapp3

Send a Whatsapp Message

ActionIn the docs only

Your scenario can write to a contact on WhatsApp through 019, and the content can reuse data from earlier modules: a name, an order number, a date. It is the module most first scenarios end on.

When to use it

a free-form confirmation or reminder, triggered by an event in another app such as a new booking.

Watch out

the doc for this app is AI-generated and may contain mistakes, so test with your own number first and check the result in 019.

019 whatsapp4

Send a Whatsapp Template

ActionIn the docs only

Instead of writing the text in Make, you send a template, judging by the module name one kept on the 019 side, and the wording stays the same every time. Handy when marketing or legal has already signed off the phrasing.

When to use it

pick it over Send a Whatsapp Message when the content is fixed and already approved, and free text would be a risk.

Watch out

the doc lists no fields for it; open the module after connecting to see what it expects.

Need help

Need help automating 019 whatsapp with Make?

A person reads every message.

FAQ

Questions about 019 whatsapp and Make

01Is the 019 whatsapp Make integration free?

Yes on the Make side: 019 whatsapp is a standard app, available from the Free plan. That plan allows 2 active scenarios, a scheduled run at most every 15 minutes, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans lower the interval to 1 minute and remove the limit on active scenarios. On the 019 side you need an active account; the 019 pricing page covers its subscription. Plans differ by active scenarios, interval and operations counted each month.

02What is needed to connect 019 whatsapp to Make?

An active 019 whatsapp account and an API token. In 019, go to Settings, then API Token Management, click Create New Token and copy both the Username and the API token shown. In Make, add a 019 module, click Create a connection, give it a name if you like and paste the two values. That connection is then reused by every 019 module in your scenarios, so you do it once per account.

03Can a 019 whatsapp scenario start on its own?

Not from 019: the app has no trigger module in Make, only 4 actions. The scenario starts another way. Either you put a trigger from another app first, such as a form or a CRM, and 019 sends the message after it. Or you rely on Make's scheduling, the clock on the first module, which runs a new scenario every 15 minutes by default. On the Free plan, 15 minutes is also the shortest interval.

04What if a 019 whatsapp module is missing in Make?

Use Make an API Call. It calls any endpoint of the 019 whatsapp API with the connection you already have, so a feature without its own module is still reachable. You need the 019 API reference to know which endpoint and parameters to send. Keep in mind that the Make doc for this app is AI-generated from the 019 documentation and may contain mistakes; for anything that matters, check with 019 directly.

05Make or n8n for 019 whatsapp?

It depends on where your other tools already run. On Make, 019 whatsapp comes with 4 ready modules: three send actions and Make an API Call for the rest, all usable from the Free plan. Many apps also have an n8n node, so check whether 019 whatsapp has one before choosing. Then compare on what matters to your team: which platform already hosts your other scenarios, and whether the modules listed here cover your sends.

Create an API token in 019

Add a module and open the connection

Paste the credentials

Create the scenario

Add the 019 module

Map the data

Test with Run once

Schedule and switch on

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