Resources · Make integration

Accelo Make integrationAutomate Accelo with Make.

What can Make do with your Accelo account? The Accelo Make integration offers 24 modules: 2 instant triggers, 18 actions and 4 searches around requests, contacts, prospects and timers. This page shows how to link your account and build a first working scenario.

Try the Accelo integration on MakeSee the 24 modules

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What you can automate

What does the Accelo Make integration let you automate?

The Accelo Make integration links your Accelo account to Make so that requests, contacts, prospects and timers can move without copy and paste. You build a scenario, the automation made of a chain of modules, and each module is one brick: a trigger, an action or a search.

React to incoming work. Watch New Request starts a scenario as soon as a request is created in Accelo. From there, Create a Timer or Update a Request can prepare the follow-up without anyone opening the app.

Keep your pipeline clean. When a lead fills a form in another tool, Search Prospects checks whether the person is already known, then Create a Prospect or Update a Prospect records the result. Contacts follow the same pattern with Search Contacts, Create a Contact and Update a Contact.

Follow assignments. Watch Task Assigned fires when a task is given to someone, which is a natural moment to start a timer or notify another app.

What the listed modules do not cover can go through Make an API Call, which reuses the same connection to reach other parts of the Accelo API. If you are weighing the two tools, read n8n vs Make; to learn the editor properly, see Make training, and check Make pricing before you scale.

Connect

How do you connect Accelo to Make?

  1. 01

    Register an application in Accelo

    In Accelo, open Configuration > API and click Register Application. Paste the callback URI https://www.integromat.com/oauth/cb/accelo, then copy the Client ID, the Client secret and your subdomain, the part before .accelo.com in the address bar.

  2. 02

    Add an Accelo module in Make

    In your scenario, add any Accelo module and click Create a connection. The Connection name field is optional; a clear name helps when several Accelo accounts sit in the same Make organization.

  3. 03

    Paste your credentials

    Enter the client id, client secret and subdomain you copied, then follow the on-screen instructions. The connection, your Accelo account linked to Make, is then reused by every Accelo module you add later.

First scenario

Build your first Accelo scenario

GoalWhen a new request is created in Accelo, Make creates a timer in Accelo for it.

  1. 01

    Create the scenario

    Open the Scenarios page, create a new scenario and click the + in the middle of the canvas to place the first module.

  2. 02

    Set up the trigger

    Search for Accelo, pick Watch New Request, click Create a webhook, then Create a connection and paste your Accelo credentials.

  3. 03

    Add the timer action

    Click the + on the right of the trigger, choose Create a Timer and fill its fields, mapping data from the request that the trigger received.

  4. 04

    Test with Run once

    Click Run once, create a test request in Accelo, and read the bundles, the items passed between modules, that each module received.

  5. 05

    Switch it on

    Once the test looks right, switch the scenario on. Because the trigger is instant, Accelo calls Make each time a new request appears.

Triggers

What can start an Accelo scenario?

2 modules start a scenario when something happens in Accelo. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Accelo as soon as it happens.

Accelo1Watch New Request

Watch New Request

Instant trigger

In Make“Triggers when a new request has been created.”

Starts your scenario the moment a new request lands in Accelo, and hands its details to the following modules so the rest of the flow can use them.

How it fires
instant, Accelo calls Make through a webhook as soon as the request is created, with no polling interval to wait for.
When to use it
incoming client requests that should get a timer, a status change or an alert in another app without waiting for someone to notice them.
Watch out
create the webhook before the connection, as the doc asks for every instant module.
Accelo2Watch Task Assigned

Watch Task Assigned

Instant trigger

In Make“Triggers when a task has been assigned.”

Gives you a scenario run each time a task is assigned in Accelo, which turns an assignment into the starting point of whatever should happen next.

How it fires
instant, the app calls Make through a webhook as soon as the assignment happens.
When to use it
a teammate receives work and you want a timer started, a message sent in your chat tool or a line added to a planning sheet.
Watch out
each assignment is one bundle, so a busy team uses operations quickly on a small plan.
Modules

What can Make do in Accelo?

Accelo gives you 22 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Accelo1

Create a Contact

Action

In Make“Creates a new contact.”

Adds a person to Accelo from data collected elsewhere, so your address book grows without manual typing and every new contact is ready for requests.

When to use it
a signed quote or a form submission brings a new client contact that should exist in Accelo too.
Watch out
run Search Contacts first if the person may already exist, or duplicates will pile up.
Accelo2

Create a Prospect

Action

In Make“Creates a new prospect.”

Records a new prospect in Accelo, giving sales a place to follow an opportunity that started in another tool, like an ad form or a booking page.

When to use it
a lead expresses interest and you want the opportunity tracked in Accelo straight away.
Watch out
pair it with Search Prospects to avoid creating the same prospect twice when a lead comes back.
Accelo3

Create a Request

Action

In Make“Creates a new request.”

Opens a request in Accelo from an email, a ticket or a form, so client demands arrive in one place where your team already works.

When to use it
clients write through a channel that Accelo does not watch and you want their message logged as a request.
Watch out
if Watch New Request runs in another active scenario, this creation can start that scenario too, so watch for loops.
Accelo4

Create a Timer

Action

In Make“Creates a new timer.”

Sets up a timer in Accelo so that time can be counted against the work without anyone clicking through the interface to prepare it.

When to use it
right after a new request or an assignment, when time tracking should be ready before the work begins.
Watch out
if counting should begin at once, chain Start a Timer after it and test the pair with Run once.
Accelo5

Delete a Contact

Action

In Make“Deletes a contact.”

Removes a contact from Accelo, which keeps your list tidy when a person leaves a client company or asks to be forgotten.

When to use it
a removal request comes in through a form or a support tool and must be applied in Accelo as well.
Watch out
a deletion cannot be undone from Make; test with Run once on a dummy contact before switching the scenario on.
Accelo6

Delete a Prospect

Action

In Make“Deletes a prospect.”

Erases a prospect from Accelo, useful when an opportunity was entered by mistake or turns out to be spam from a public form.

When to use it
a filter in your scenario flags a lead as invalid and you want it gone from the pipeline.
Watch out
nothing brings the prospect back, so place a filter before this module and check its condition carefully.
Accelo7

Delete a Timer

Action

In Make“Deletes a timer.”

Drops a timer you no longer need, so reports are not polluted by timers created for work that never happened.

When to use it
a request is cancelled and the timer prepared for it by an earlier scenario should disappear.
Watch out
you need the timer's identifier, usually found with Search Timers or Get a Timer earlier in the flow.
Accelo8

Get a Contact

Action

In Make“Retrieves a contact.”

Fetches the full record of one contact when you already know which one, so later modules can use its details in an email or a document.

When to use it
a trigger gives you a contact reference and you need the rest of that person's information.
Watch out
it reads one known contact; to find someone by name or email, use Search Contacts.
Accelo9

Get a Prospect

Action

In Make“Retrieves a prospect.”

Pulls the details of a single prospect into your scenario, ready to be copied into a proposal, a CRM note or a chat message.

When to use it
another module hands over a prospect reference and you want its full content before deciding what to do.
Watch out
without a known identifier, go through Search Prospects instead.
Accelo10

Get a Request

Action

In Make“Retrieves a request.”

Reads one request in full so its content can feed the next steps, for example a summary sent to the person on duty.

When to use it
a task assignment points to a request and you need that request's text and status.
Watch out
it returns one request only; for a filtered list, choose Search Requests.
Accelo11

Get a Timer

Action

In Make“Retrieves a timer.”

Retrieves one timer and its data, which lets a scenario check where a piece of tracked time stands before acting on it.

When to use it
before pausing, updating or deleting a timer, when your flow must look at it first.
Watch out
it needs the timer's identifier; Search Timers is the way to find it when you do not have it.
Accelo12

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Reaches any endpoint of the Accelo API with the connection you already set up, which covers whatever the listed modules leave out.

When to use it
you need an Accelo object or operation that none of the other modules offers, such as data outside contacts, prospects, requests and timers.
Watch out
you write the request yourself, so keep the Accelo API documentation open next to Make.
Accelo13

Pause a Timer

Action

In Make“Pauses a timer.”

Stops a running timer without deleting it, so time already counted stays in Accelo and can resume later.

When to use it
a request moves to a waiting status in another tool and the clock on it should stop meanwhile.
Watch out
the timer must exist and be running; pick it with Search Timers or map its identifier from an earlier module.
Accelo14

Start a Timer

Action

In Make“Starts a timer.”

Sets an Accelo timer running, so tracked time begins the moment your scenario decides the work has started.

When to use it
right after Watch Task Assigned, when the assignee is expected to begin at once.
Watch out
map the timer's identifier from Create a Timer or Search Timers, otherwise Make does not know which timer to run.
Accelo15

Update a Contact

Action

In Make“Updates a contact. The function 'Erase' is not supported in some parameters.”

Changes an existing contact in Accelo so that details edited in another app stay aligned everywhere.

When to use it
a client updates their information in a form or a billing tool and Accelo should follow.
Watch out
the Erase function is not supported in some parameters, so emptying a field may not work as expected.
Accelo16

Update a Prospect

Action

In Make“Updates a prospect. The function 'Erase' is not supported in some parameters.”

Modifies a prospect already in Accelo, which keeps the opportunity's details current as the conversation moves forward.

When to use it
a lead answers a follow-up form or books a call, and that new information belongs on the prospect.
Watch out
some parameters do not accept the Erase function; test a blank value with Run once before relying on it.
Accelo17

Update a Request

Action

In Make“Updates a request. The function 'Erase' is not supported in some parameters.”

Edits a request that already exists, so its status or content reflects what happened in the tools around Accelo.

When to use it
a reply arrives by email or a ticket closes elsewhere, and the matching Accelo request should show it.
Watch out
Erase is not supported in some parameters, which limits how you clear a value.
Accelo18

Update a Timer

Action

In Make“Updates a timer. The function 'Erase' is not supported in some parameters.”

Adjusts a timer after the fact, correcting its data when what was recorded no longer matches the work.

When to use it
a scenario learns something new about the work, such as a changed request, and the timer should carry it.
Watch out
the Erase function does not work in some parameters, so clearing a field from Make may not behave as you expect.
Accelo19

Search Contacts

Search

In Make“Searches for contacts or lists them all.”

Looks up contacts matching your criteria, or lists them all, which is the safe first step before creating or updating anyone.

When to use it
a new email address arrives and you need to know whether that person already exists in Accelo.
Watch out
a search returns zero, one or several bundles, and every following module runs once per bundle.
Accelo20

Search Prospects

Search

In Make“Searches for prospects or lists them all.”

Finds prospects that match a filter, or returns the whole list, so your scenario can decide between creating and updating.

When to use it
a lead comes back through a second form and you want to attach the news to the existing prospect.
Watch out
a match can return several prospects, so add a filter before updating to touch only the right one.
Accelo21

Search Requests

Search

In Make“Searches for requests or lists them all.”

Returns the requests that fit your criteria, or all of them, so a scenario can work on a batch instead of a single item.

When to use it
you want to push open requests to a reporting sheet or check for a duplicate before creating one.
Watch out
listing everything can produce many bundles, and each one costs operations in the modules that follow.
Accelo22

Search Timers

Search

In Make“Searches for timers or lists them all.”

Lists timers matching your conditions, or every timer, which gives you the identifiers other timer modules need.

When to use it
before pausing or deleting timers linked to a cancelled piece of work.
Watch out
several timers may come back; add a filter so that Pause a Timer or Delete a Timer only touches the right ones.
Need help

Need help automating Accelo with Make?

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FAQ

Accelo and Make: frequent questions

01Is the Accelo Make integration free?
Yes, Accelo is a standard app in Make, so it is available from the Free plan. That plan allows 2 active scenarios, a minimum interval of 15 minutes between scheduled runs, 5 minutes of execution per run and files up to 5 MB. Paid plans (Core, Pro, Teams, Enterprise) lower the interval to 1 minute and remove the cap on active scenarios. Each module run on one bundle is an operation, which Make counts on your plan. You also need your own Accelo subscription.
02What do you need to connect Accelo to Make?
You need an active Accelo account and an application registered in it. In Accelo, go to Configuration > API, click Register Application, enter the callback URI given by the Make documentation, then copy the Client ID, the Client secret and your subdomain. In Make, click Create a connection on any Accelo module and paste those values. For instant modules, click Create a webhook first. The connection is created once and then reused by every Accelo module in your scenarios.
03Do Accelo triggers in Make react in real time?
Yes, both Accelo triggers are instant. Watch New Request and Watch Task Assigned receive a call from Accelo through a webhook as soon as a request is created or a task is assigned, so the scenario does not wait for a polling interval. The schedule of a new scenario defaults to every 15 minutes, but that setting matters for scheduled triggers, not for these two. In practice, the scenario runs only when Accelo has something new to report, which keeps operations for real events.
04What if the Accelo module you need is missing in Make?
Use Make an API Call. This module calls any endpoint of the Accelo API with the connection you already created, so you can reach objects that the listed modules do not cover. You write the request yourself from the Accelo API documentation. Also note that the Update modules do not support the Erase function in some parameters, and the Make doc for Accelo says it may contain mistakes, so check important details with Accelo.
05Should you use Make or n8n for Accelo?
It depends on your criteria. On Make, Accelo offers 24 modules, including 2 instant triggers and Make an API Call, and it runs from the Free plan. Many apps also exist as an n8n node, so check whether the Accelo operations you need are available there before choosing. Pick the tool whose modules match your scenario and whose editor your team is comfortable with, rather than following a general ranking.
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