Resources · Make integration

Atlas Make integrationAutomate Atlas with Make.

Can Make pick up your Atlas calls and act on them without code? Yes. The Atlas Make integration gives you 3 modules: two triggers that watch calls and one action that dials a number. This guide connects your account, then builds a first scenario with you.

Try the Atlas integration on MakeSee the 3 modules

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What you can automate

What can the Atlas Make integration do for you?

The Atlas Make integration links your Atlas account to Make, a no-code tool where you build a scenario: the automation itself, a chain of modules that each do one job. With Atlas, Make can notice calls that start or end, and it can ask Atlas to call a number, while your other tools send or receive the details.

Keep a log of every finished call. Watch Completed Calls passes each ended call to the next module as a bundle (one item moving from one module to the next). From there, a row in a spreadsheet or a note in your CRM fills itself.

Tell the team when a call begins. Watch Started Calls picks up calls that have started, which suits a short message in a team chat so a colleague knows who is on the line with a prospect.

Call back a new lead. Put another app's trigger first, a web form or a CRM, then add Call a Number so Atlas dials the number that came in with the lead.

One honest caveat. Make's own documentation says it can't fully document Atlas yet, for lack of public information about the app, so field names and limits are not published. Test each module with Run once before you rely on it, and keep the Make troubleshooting guide nearby when a run fails. To judge the platform itself, read the Make review or the n8n vs Make comparison.

Connect

How do you connect Atlas to Make?

  1. 01

    Add an Atlas module

    In your scenario, add any Atlas module and click Create a connection. A connection is your Atlas account linked to Make once; every Atlas module you add later reuses it.

  2. 02

    Name the connection

    This step is optional, but a clear name such as the team or the phone line it belongs to saves guesswork when several people share the same Make organization and pick from the list.

  3. 03

    Authorize and save

    Either approve Make on the Atlas page that opens, or paste the key Atlas gives you, depending on what the window asks for. Then click Save and the module is ready to fill.

First scenario

Your first scenario: call back a new lead with Atlas

GoalWhen a new lead lands in another app, Make has Atlas call the number that came with it.

  1. 01

    Create the scenario

    Open the Scenarios page in Make, create a new scenario and click the big + to add the first module. That first slot goes to the app where your leads arrive, such as a form tool or your CRM.

  2. 02

    Pick the lead trigger

    Search that app by name, choose its trigger for new entries and connect the account. Once connected, Make lists the forms or lists it can read, so you just pick the right one.

  3. 03

    Add Call a Number

    Click the + on the right of the first module, search Atlas and choose Call a Number. Click Create a connection, then map the lead's phone number from the first module into the Atlas module.

  4. 04

    Test with Run once

    Click Run once and read the bundles each module received. Call a Number is an action, so the test really acts: use a lead that carries your own number.

  5. 05

    Schedule and switch on

    Open Scheduling on the first module. A new scenario runs every 15 minutes by default, the shortest gap on the Free plan. Keep it or pick another interval, save, then switch the scenario on.

Triggers

What starts an Atlas scenario

2 modules start a scenario when something happens in Atlas. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Atlas as soon as it happens.

Atlas1Watch Completed Calls

Watch Completed Calls

triggerIn the docs only

Watch Completed Calls starts your scenario with calls that have ended in Atlas, each one handed on as a bundle. It is the natural starting point when the useful work comes after the conversation: logging it, following up, updating a record.

How it fires
scheduled. Make checks Atlas on the scenario's schedule, every 15 minutes by default on a new scenario, not the moment a call ends.
When to use it
a sales rep hangs up and the call should land in your CRM or a shared sheet without anyone typing it.
Watch out
Make documents Atlas only in part, so run the scenario once and read the bundle to see which call details actually come through.
Atlas2Watch Started Calls

Watch Started Calls

triggerIn the docs only

Picking up calls once they begin is the job of Watch Started Calls. Choose it over Watch Completed Calls when reacting to the call matters more than its outcome, for instance to warn a colleague or open a record before anyone takes notes.

How it fires
scheduled. Make checks Atlas on the scenario's schedule, which you set with the clock on this module.
When to use it
a support lead wants a chat message each time an agent starts a call with a key account.
Watch out
between two checks a short call can already be over, so a scenario that needs the full conversation belongs on Watch Completed Calls.
Modules

What Atlas can do in a scenario

Atlas gives you 1 module. For each one: what it does for you, when to reach for it, and what to watch out for.

Atlas1

Call a Number

ActionIn the docs only

With Call a Number, a scenario gets Atlas to dial a phone number you pass it, usually one mapped from an earlier module. A form entry or a CRM record turns into an actual call, and nobody has to pick up the phone to start it.

When to use it
a visitor leaves a number on your site and should get a call back from Atlas.
Watch out
Run once executes this action for real, so point it at your own number until the mapping is right.
Need help

Need help automating Atlas with Make?

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FAQ

Questions people ask next

01Is the Atlas Make integration free?
Yes. Atlas is a standard app in Make, so it works from the Free plan. That plan gives you 2 active scenarios, at least 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Every module run on a bundle counts as an operation, the unit Make tracks on your plan. Paid plans (Core, Pro, Teams and Enterprise) bring the interval down to 1 minute, remove the cap on active scenarios and allow 40 minutes of execution. Your Atlas subscription is a separate matter.
02What do you need to connect Atlas to Make?
You need an Atlas account and a Make account; Make's documentation lists no other prerequisite for Atlas. Add any Atlas module, click Create a connection, name the connection if you like, then either authorize Make on the Atlas page or paste the key Atlas provides, and click Save. The connection is stored once. Watch Completed Calls, Watch Started Calls and Call a Number all reuse it, so there is nothing to redo when a second or third Atlas module joins the scenario.
03Do Atlas triggers in Make fire instantly?
No. Both Atlas triggers are scheduled: Make checks Atlas on the scenario's schedule instead of waiting for Atlas to notify it. A new scenario checks every 15 minutes by default. On the Free plan, 15 minutes is also the shortest gap allowed, while paid plans go down to 1 minute. So a call that ends reaches your scenario at the next check, not the second it ends. Make only lists these triggers in its documentation, so glance at the clock badge on the module in the editor to confirm the type.
04What if an Atlas module is missing in Make?
It depends on the gap. Atlas has no Make an API Call module in Make, so a scenario can't send a custom request to Atlas. Make also says its documentation for Atlas is limited, because too little public information exists about the app. If Watch Completed Calls, Watch Started Calls and Call a Number don't cover your case, look for another app in Make that can do the job, or ask a Make specialist to check whether a workaround holds up before you build a whole scenario on it.
05Make or n8n for Atlas?
It depends on your criteria. On Make, Atlas comes with 3 ready modules: two triggers that watch calls and one action that calls a number, connected once and usable from the Free plan. Whether n8n has an Atlas node is not covered here, so check that first if your team already works in n8n. Then compare what matters to you: the modules you need, the plan limits and the way your team prefers to build. The n8n vs Make comparison linked earlier on this page sets out those criteria side by side.
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