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Autopilot by Ortto Make integrationAutomate Autopilot by Ortto with Make.

Can Make keep your Ortto contacts, lists and journeys in sync without code? The Autopilot by Ortto Make integration gives you 20 modules: 1 instant trigger, 13 actions and 6 searches. This guide shows how to connect your account and build a first scenario that works.

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What you can automate

What can the Autopilot by Ortto Make integration do for you?

The Autopilot by Ortto Make integration links your Ortto marketing account to Make, a no-code tool where you chain apps into a scenario (the automation you build). Each brick of that chain is a module: here you get 20 of them to create, update, sort and read contacts, lists, segments and journeys, plus one trigger that reacts the moment something changes.

Every sign-up lands in the right journey. A form in another app collects a lead, Create Contact writes it into Ortto, and Add Contact to Journey starts the email sequence meant for that audience. Nobody has to export and re-import a CSV by hand.

Your other tools learn about unsubscribes right away. Watch Events fires when a contact unsubscribes, joins or leaves a list, or enters a segment. Make can then pass that news to a CRM or a spreadsheet, so sales stop calling people who opted out.

Clean lists before a campaign. With List Contacts on List you read who sits on a list, Check if Contact on List answers yes or no for one person, and Remove Contact from List takes out the ones who no longer fit.

What the integration does not cover: anything outside the 20 modules. For those endpoints you fall back on Make an API Call, which reuses the same connection. The same app also exists as an Autopilot by Ortto n8n integration; if you are choosing between the two tools, read n8n vs Make. To learn the editor itself step by step, the Make training starts from zero.

Connect

How do you connect Autopilot by Ortto to Make?

  1. 01

    Generate your API key in Ortto

    You need an active Ortto account. Click the settings icon on the left, open the Autopilot API section, press Generate and copy the key shown on screen. Keep it in a safe place, it is the password Make will use.

  2. 02

    Open the connection window in Make

    In your scenario, add any Autopilot by Ortto module and click Create a connection. A connection is your Ortto account linked to Make once, then reused by every Ortto module. The Connection name field is optional but helps when you run several accounts.

  3. 03

    Paste the key and save

    Paste the API key you copied, or follow the instructions Make displays, then confirm. Once saved, Make can read your lists, segments and journeys and offers them in the module fields instead of asking you to type IDs.

First scenario

Your first scenario: send every new sign-up into an Ortto journey

GoalWhen a lead signs up in another app, Make creates the contact in Autopilot by Ortto and adds it to the journey you picked.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the big +. The first module is the app where your leads come from, for example your form tool.

  2. 02

    Add Create Contact

    Click the + to the right of the first module, search for Autopilot by Ortto and pick Create Contact. Create the connection with your API key if Make asks for it.

  3. 03

    Map the lead's details

    Fill the contact fields by mapping the data from the form module: each sign-up arrives as a bundle, one item passed from module to module. If the contact already exists, this module updates it instead.

  4. 04

    Add Add Contact to Journey

    Add one more module, Add Contact to Journey, and choose the journey from the list Make shows you. Map the contact from the previous module so the right person enters it.

  5. 05

    Test with Run once

    Click Run once, then submit a test sign-up. Open the bubbles above each module to read the bundles it received and check the contact in Ortto before going further.

  6. 06

    Schedule and switch on

    Set the schedule on the first module, every 15 minutes by default, and switch the scenario on. From now on each new sign-up follows the same path without you.

Triggers

Which trigger starts an Autopilot by Ortto scenario?

1 module starts a scenario when something happens in Autopilot by Ortto. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Autopilot by Ortto as soon as it happens.

Autopilot by Ortto1Watch Events

Watch Events

Instant trigger

In MakeResponds to events (contact added, updated, unsubscribed, added to list, removed from list, entered segment and left segment). Will return related contact ID, contact and possibly related list ID or segment ID.

This trigger tells your scenario what just happened to a contact in Ortto: added, updated, unsubscribed, added to or removed from a list, entering or leaving a segment. Each event arrives with the contact ID, the contact itself and, depending on the event, the related list ID or segment ID.

How it fires
instant, the app calls Make through a webhook as soon as it happens, so there is no polling interval to wait for.
When to use it
you want a CRM or a sales sheet to hear about an unsubscribe the moment it is recorded.
Watch out
the documented order for instant modules is Create a webhook first, then Create a connection, so follow it when you add this trigger.
Modules

What can each Autopilot by Ortto module do?

Autopilot by Ortto gives you 19 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Autopilot by Ortto1

Add Contact to Journey

Action

In MakeAdd contacts to journeys.

You get a contact enrolled in one of your Ortto journeys straight from Make, so the emails of that sequence start without anyone clicking in Ortto. It is the step that turns a new lead into an active campaign.

When to use it
a demo request comes in and should trigger the matching follow-up journey.
Watch out
run List Journeys with API Triggers first if you are unsure which journey to pick.
Autopilot by Ortto2

Add Contact to List

Action

In MakeAdds a contact to a list.

Places an existing contact on one of your lists, which is a clean way to group people by source or interest. Other modules can then read, check or clean that list from Make.

When to use it
someone registers for a webinar in another app and should join the attendees list.
Watch out
this module files a contact, it does not create one, so place Create Contact or Get Contact before it.
Autopilot by Ortto3

Add List

Action

In MakeAdd a new list.

Creates a brand new list in Ortto from your scenario, so a new event, product or campaign gets its own audience without manual setup. The list is then available to the other list modules.

When to use it
a new project is added in your project tool and needs a matching mailing list.
Watch out
each run creates a list, so keep this module out of scenarios that process many bundles.
Autopilot by Ortto4

Check if Contact on List

Action

In MakeChecks if a contact belongs to a particular list.

Answers a simple question for one person: is this contact on that list or not? The result lets the rest of the scenario take a different road depending on the answer, instead of adding duplicates blindly.

When to use it
before adding a buyer to a customers list, confirm they are not already there.
Watch out
it checks one contact per operation, so on a large batch every contact costs an operation.
Autopilot by Ortto5

Create Contact

Action

In MakeAllows you to create or update a contact.

Writes a person into your Ortto database, and if the contact already exists, the module updates it. That makes it the safest entry point for leads coming from forms, shops or events.

When to use it
every new order or sign-up in another app should end up as an Ortto contact.
Watch out
since it also updates, mapping an empty field may overwrite a value you wanted to keep.
Autopilot by Ortto6

Delete Contact

Action

In MakeRemoves the contact from your database.

Removes a contact from your Ortto database entirely, which keeps your audience clean when someone asks to be forgotten. It targets one contact per run, identified by the ID you map.

When to use it
a data deletion request is logged in your helpdesk and the person must disappear from Ortto too.
Watch out
treat this as final and test it on a dummy contact before mapping real IDs.
Autopilot by Ortto7

Delete Contact Activity Feed

Action

In MakeDeletes the activity feed of a contact.

Clears the activity history of a contact while leaving the contact record itself in place. You keep the person in your lists but wipe the trail of what they did.

When to use it
a privacy request asks you to erase tracked activity without deleting the subscription.
Watch out
do not confuse it with Delete Contact, which removes the whole record; check the module name before you run the scenario.
Autopilot by Ortto8

Get Contact

Action

In MakeRetrieves the given contact record given the contact ID or email.

Fetches the full record of one contact, and you can look them up by contact ID or by email address. The details then feed the next modules, for instance to enrich a CRM entry or personalize a message.

When to use it
Watch Events sends you a contact ID and you need the person's email and fields.
Watch out
it returns one contact; to read a whole list, use List Contacts on List.
Autopilot by Ortto9

Get Email

Action

In MakeRetrieves an email campaign's data based on an ID received in the Autopilot Activity Stream.

Retrieves the data of an email campaign, starting from an ID that appears in the Autopilot Activity Stream. Handy when you want to report on a campaign outside Ortto or store its details elsewhere.

When to use it
you log campaign data in a spreadsheet for your marketing review.
Watch out
the module works from that campaign ID, so map it from the Activity Stream data rather than typing a campaign name.
Autopilot by Ortto10

Make an API Call

Action

In MakePerforms an arbitrary authorized API call.

Reaches any endpoint of the Ortto API that the other modules do not cover, with the same connection you already created. It is the escape hatch when a ready-made module is missing.

When to use it
you need an Ortto feature that has no dedicated module in this list of 20.
Watch out
you write the request yourself, so keep the Ortto API documentation open while you set it up.
Autopilot by Ortto11

Remove Contact from List

Action

In MakeRemoves a contact from a list.

Takes a contact off a list without deleting them from Ortto, so they leave that audience while staying in your database. It is the gentle alternative to a full deletion.

When to use it
a trial user becomes a paying customer and should leave the trial nurture list.
Watch out
pair it with Check if Contact on List if you want to skip contacts who were never on it.
Autopilot by Ortto12

Unsubscribe Contact

Action

In MakeUnsubscribes the contact from receiving emails from your Autopilot Journeys.

Stops a contact from receiving the emails sent by your Autopilot journeys, while the record stays in your database. It respects an opt-out that was captured somewhere other than Ortto.

When to use it
a customer asks your support team to stop marketing emails and the ticket should update Ortto.
Watch out
this covers journey emails only, so if the person must also leave a list, add Remove Contact from List right after it.
Autopilot by Ortto13

Update Contact

Action

In MakeUpdates the details of a contact. This method will return the contact's ID number.

Changes the details of a contact who already exists and sends back that contact's ID number. That returned ID is useful to chain a list or journey module right after the update.

When to use it
a deal closes in your CRM and the contact's status in Ortto must follow.
Watch out
for people who may not exist yet, Create Contact is the better pick, since it creates or updates.
Autopilot by Ortto14

List all Contacts

Search

In MakeReturns a list of your contacts.

Returns your Ortto contacts as a series of bundles, one per person, ready to be copied or checked elsewhere. As a search, it can return zero, one or many results.

When to use it
you want to back up the whole contact base into a spreadsheet or a data warehouse.
Watch out
every returned contact moves through the following modules, and each module run on a bundle counts as an operation on your plan.
Autopilot by Ortto15

List all Lists

Search

In MakeReturns a list of all available lists.

Gives you every list available in your Ortto account, which helps when you need list IDs or want an overview of what exists. Each list comes out as its own bundle.

When to use it
you build a scenario that loops over lists to count or audit their members.
Watch out
for a one-off setup, the list picker inside the other modules is faster than running this search.
Autopilot by Ortto16

List Contacts on List

Search

In MakeReturns a list of all of the contacts which are on this list.

Reads all the contacts sitting on one list and hands them over one by one to the rest of the scenario. You get exactly the audience of that list, not the whole database.

When to use it
before a product launch, you sync the beta list into a sheet shared with the product team.
Watch out
a large list means many bundles, and every module after this one runs once per contact.
Autopilot by Ortto17

List Contacts on Smart Segment

Search

In MakeReturns a list of all of the contacts which are on this smart segment.

Pulls the people who currently match one of your smart segments, so a segment built in Ortto can drive actions in other tools. Each matching contact becomes a bundle.

When to use it
you want the contacts of an engaged segment pushed to your sales team's CRM view.
Watch out
you need the segment first; List Smart Segments shows which ones exist.
Autopilot by Ortto18

List Journeys with API Triggers

Search

In MakeReturns a list of API Triggers along with the journey name to help you identify the correct one.

Shows the API triggers of your account together with the journey name each belongs to, so you can tell journeys apart before sending anyone into one. It removes the guesswork from journey IDs.

When to use it
you are building a scenario around Add Contact to Journey and need to confirm the target.
Watch out
run it with Run once during setup rather than inside every live run.
Autopilot by Ortto19

List Smart Segments

Search

In MakeReturns a list of all available smart segments.

Returns every smart segment defined in your Ortto account, one bundle each, so you can see what audiences you already have before building on them. It pairs naturally with the segment contacts search.

When to use it
you document your audiences in a shared sheet for the marketing team.
Watch out
it lists segments, not their members; List Contacts on Smart Segment does that part.
Need help

Need help automating Autopilot by Ortto with Make?

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FAQ

Autopilot by Ortto and Make: common questions

01Is the Autopilot by Ortto Make integration free?
Yes, on the Make side. Autopilot by Ortto is a standard app, so it works from the Free plan, which allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, up to 5 minutes of execution per run and files up to 5 MB. Paid plans (Core, Pro, Teams and Enterprise) lower the interval to 1 minute and count usage in credits per month. You still need your own active Ortto account, which is billed by Ortto, not Make.
02What do you need to connect Autopilot by Ortto to Make?
An active Ortto account and an API key. In Ortto, click the settings icon on the left, open the Autopilot API section, click Generate and copy the key. In Make, add any Autopilot by Ortto module, click Create a connection, give it a name if you like and paste the key. For the Watch Events trigger, click Create a webhook first, then create the connection inside that window. Once saved, the same connection serves all 20 modules of the app, so you only do this setup one time per Ortto account.
03Does the Autopilot by Ortto trigger in Make work in real time?
Yes. Watch Events is an instant trigger: Ortto calls Make through a webhook as soon as a contact is added, updated, unsubscribed, added to or removed from a list, or enters or leaves a segment. The scenario does not wait for a polling interval. It is the only trigger of the app, so a scenario that starts from something else, like a form in another app, follows that other app's timing or the schedule you set.
04What if a module is missing from the Autopilot by Ortto Make integration?
Use Make an API Call. It is one of the 20 modules of the app and lets you call any endpoint of the Ortto API with the same connection, so a missing feature does not block the scenario. You write the request yourself, which asks a little more care than a ready-made module. The Make documentation for this app also notes that its content is AI-generated from the Ortto docs, so check important details with Ortto directly.
05Should you use Make or n8n with Autopilot by Ortto?
It depends on the tool your team already runs. The app exists in both: Make offers 20 ready-made modules plus an instant trigger, and n8n has its own node for the same app. Neither is ranked above the other here. Compare the modules each one offers for your use case, then pick the editor your team is most comfortable maintaining. The n8n vs Make comparison page on this site walks through the differences in detail.