Avochato Make integrationAutomate Avochato with Make.
Every text in your Avochato inbox can start something useful elsewhere. The Avochato Make integration gives you 13 modules: 4 instant triggers, 7 actions and 2 searches. This guide shows how to link your account, then walks you through a first scenario, step by step.
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What can the Avochato Make integration do for you?
The Avochato Make integration links your Avochato account to Make, a visual tool where you build a scenario (the automation itself, a chain of modules). Each module is one brick: a trigger that listens, an action that writes, or a search that finds. Texts, contacts and sale events then move between Avochato and your other apps without copy and paste.
Confirm consent the moment it is given. Watch Contact Opted In reacts when someone agrees to receive texts, and Send a Message greets them right away. A retail shop can use it to deliver the welcome text it promised on the signup form.
Keep your other tools in step with opt-outs. Watch Contact Opted Out fires when a contact stops receiving texts. Pass that signal to your email tool or your spreadsheet so nobody keeps messaging a person who said no.
Tie revenue back to conversations. When a deal closes in your CRM, Add a Sale Event by Phone attaches it to the contact's most recent Avochato conversation, so your team sees which chats turned into sales.
What Make does not give you: a module for every corner of the Avochato API. Make an API Call covers the rest with the same connection. If you are still choosing a platform, the n8n vs Make comparison lays out the criteria, and the Make pricing page explains how operations are counted. Stuck on a run? See Make troubleshooting.
How do you connect Avochato to Make?
- 01
Generate your API credentials in Avochato
Log in to Avochato, open Settings, then API Access, and generate a new set of API credentials. Copy the Auth Id and the Authentication Secret somewhere safe: Make will ask for both.
- 02
Add an Avochato module and open the connection
In your Make scenario, add any Avochato module and click Create a connection. A connection is your Avochato account linked to Make once and reused by every Avochato module. The Connection name field is optional, but a clear name helps later.
- 03
Paste the credentials and save
Enter the Auth Id and Authentication Secret you copied, or follow the on-screen instructions, and save. The module can now read your Avochato account, and the next Avochato module you add will offer the same connection.
Your first scenario with Avochato and Make
GoalWhen a contact opts in to texts in Avochato, Make sends them a welcome message.
- 01
Create the scenario
Open the Scenarios page in Make, create a new scenario and click the big + to add the first module. This first module decides when everything starts.
- 02
Add Watch Contact Opted In
Search for Avochato, pick Watch Contact Opted In, click Create a webhook, then Create a connection with your Auth Id and Authentication Secret.
- 03
Add Send a Message
Click the + on the right of the trigger and choose Avochato Send a Message. Map the phone number from the trigger's bundle (the item it received) and write your welcome text.
- 04
Test with Run once
Click Run once, then opt a test contact in from Avochato. Make shows the bundle each module received, so you can check the text went to the right number before going further.
- 05
Switch the scenario on
When the test looks right, switch the scenario on. Because the trigger is instant, Avochato calls Make as soon as a contact opts in; there is no polling interval to tune.
Which Avochato events can start a scenario?
4 modules start a scenario when something happens in Avochato. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Avochato as soon as it happens.
Watch Contact Opted In
Instant triggerIn Make“Triggers when a contact opts in to receiving text messages.”
This trigger starts your scenario the moment a contact agrees to receive text messages from you, so the follow-up happens while their interest is fresh and nobody has to check the inbox for new subscribers.
Watch Contact Opted Out
Instant triggerIn Make“Triggers when a contact opts out of receiving text messages.”
You learn right away when someone stops receiving your texts, which lets every other tool respect that choice instead of finding out weeks later through a complaint or a bounced campaign.
Watch New Inbound Message
Instant triggerIn Make“Triggers when an incoming text message arrives in your inbox.”
Every text a customer sends to your Avochato inbox can become a bundle in Make, ready to be copied, routed, or answered, without anyone forwarding screenshots to a colleague.
Watch New Outbound Message
Instant triggerIn Make“Triggers when an outcoming text message was sent.”
This one reacts to the texts your side sends, which gives you a clean record of what your team told each customer, outside Avochato, in the tool where you already track activity.
What can Make do in Avochato?
Avochato gives you 9 modules. For each one: what it does for you, when to reach for it, and what to watch out for.
Add a Sale Event by Contact ID
ActionIn Make“Adds a sales event to a contact's most recent conversation.”
Records a sale on the latest conversation of a contact you already know by ID, so your agents see in Avochato that the chat led to revenue.
Add a Sale Event by Phone
ActionIn Make“Adds a sale event to a contact's most recent conversation based on the phone number.”
Links a sale to a customer's most recent conversation using only their phone number, which is often the one identifier your shop or CRM shares with Avochato.
Add a Sale Event by Ticket ID
ActionIn Make“Adds a sale event into a conversation stream based on the ticket ID.”
Drops a sale event straight into a specific conversation stream, chosen by its ticket ID, instead of relying on the latest thread of the contact.
Create / Update a Contact
ActionIn Make“Creates a new contact or updates an existing contact if it already exists.”
Keeps your Avochato contact list current in a single step: it creates the person when they are new and updates them when they already exist, so you avoid duplicates.
Get Contact Details
ActionIn Make“Gets contact by ID.”
Fetches the full record of one contact from its ID, which gives the next modules everything Avochato knows about that person to work with.
Make an API Call
ActionIn Make“Performs an arbitrary authorized API call.”
Opens the rest of the Avochato API to your scenario, reusing the connection you already created, for the day a listed module does not cover what you need.
Send a Message
ActionIn Make“Sends a text message to a specified phone number.”
Sends a text from Avochato to the phone number you choose, which turns any event in another app into a message your customer actually reads.
Search Contacts
SearchIn Make“Searches for matching contacts based on a query.”
Finds the Avochato contacts that match your query and returns each one as its own bundle, ready for the following modules to handle one by one.
Search Messages
SearchIn Make“Searches for matching messages based on a query.”
Pulls the messages that match a query out of Avochato, so you can review or copy past exchanges without scrolling the inbox by hand.
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