Resources · Make integration

Brosix Make integrationAutomate Brosix with Make.

Need your team chat to hear about events from your other tools? The Brosix Make integration gives you 2 action modules, Send Message and Make an API Call. This page shows how to link your account and build a first alert scenario, step by step.

Try the Brosix integration on MakeSee the 2 modules

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What you can automate

What can the Brosix Make integration do for your team?

The Brosix Make integration lets Make post into your Brosix workspace when something happens elsewhere. You build a scenario, the automation made of modules, where each module is one brick: here, both Brosix bricks are actions that run after another app or a schedule has started the flow.

A support desk that never misses a ticket. A new ticket lands in your helpdesk, its module starts the scenario, and Send Message hands the ticket details to the Brosix channel your agents watch. Nobody has to refresh a dashboard.

A sales room that hears about new leads. A form tool or a CRM opens the flow, then Send Message passes the lead to a chat room. If you also collect bookings, the 10to8 Make integration can start the same kind of flow.

Anything the listed modules leave out. Make an API Call reaches other endpoints of the Brosix API with the same connection, so you are not stuck with a single action.

What Make does not do here: Brosix has no trigger in Make, so a new chat message cannot start a scenario. The Make documentation for Brosix is also flagged as AI-generated, so verify anything important with Brosix. The same app often has an n8n node too; the n8n vs Make page lays out how the two tools differ, and our Make training covers scenario design from scratch.

Connect

How do you connect your Brosix account to Make?

  1. 01

    Get an API key from Brosix

    In the Brosix web control panel, open Settings, then the Integrations tab, and enable Notifications API. Add a service with Add Service, open its Connections tab, click New Channel for a user or chat-room, and copy the API key it shows.

  2. 02

    Open the connection window in Make

    Add a Brosix module to your scenario and click Create a connection. A connection is your Brosix account linked to Make once, then reused by every Brosix module you add later.

  3. 03

    Name it and paste the key

    The Connection name field is optional, but a clear name like the channel it targets helps when you have several. Paste the API key you copied, or follow the instructions on screen, and save.

First scenario

Your first scenario: alert a Brosix channel

GoalWhen a new record appears in another app, Make sends a message to your Brosix channel.

  1. 01

    Create the scenario

    From the Scenarios page, create a new scenario and click the +. Pick the app whose event should start everything, such as your form tool, and choose its trigger module.

  2. 02

    Add Send Message

    Click the + on the right of the first module, search for Brosix and pick Send Message. Click Create a connection and paste the API key of your channel.

  3. 03

    Map the data

    Fill the module fields and drag in data from the first module, like a name or a subject. Each item passing between modules is a bundle: one form entry, one ticket.

  4. 04

    Test with Run once

    Click Run once to execute the scenario a single time. Open the bubbles to read the bundles each module received, and check that the message reached Brosix.

  5. 05

    Schedule and switch on

    Set the schedule on the first module, every 15 minutes by default, and turn the scenario on. Each module run on a bundle counts as one operation on your Make plan.

Modules

What the Brosix modules do

Brosix gives you 2 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Brosix1

Make an API Call

ActionIn the docs only

This module lets you reach any endpoint of the Brosix API from your scenario while reusing the connection you already set up, so there is no second login to manage.

When to use it
you need something from Brosix that Send Message does not do, and Brosix has confirmed the call you need.
Watch out
Make lists no endpoints for Brosix, so ask Brosix which calls exist and test each one with Run once before switching on.
Brosix2

Send Message

ActionIn the docs only

Send Message is the everyday Brosix action: it gets information from your other tools in front of your team, in the chat they already use, without anyone copying it by hand.

When to use it
an event in another app, like a new ticket or a signed quote, should land with a user or a chat-room without anyone passing it on.
Watch out
the Make documentation gives no description of this module, so run it once and check the result in Brosix before relying on it.
Need help

Need help automating Brosix with Make?

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FAQ

Brosix and Make: common questions

01Is the Brosix Make integration free?
Yes, on the Make side. Brosix is a standard app, so its modules work on the Free plan. That plan allows 2 active scenarios, a scheduled run every 15 minutes at the shortest, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams, Enterprise) drop the interval to one minute and count usage in credits each month. You still need a Brosix subscription with access to the Web Control Panel; Brosix sets that price, not Make.
02What do you need to connect Brosix to Make?
An active Brosix account that can open the Web Control Panel, with the Notifications API feature enabled. In Settings, then Integrations, you add a service, create a channel for a user or a chat-room under its Connections tab, and copy the API key it displays. In Make, you click Create a connection on any Brosix module and paste that key. The connection name is optional but useful once you manage several channels.
03Can a Brosix event start a Make scenario in real time?
No. Brosix has no trigger module in Make, so nothing that happens in Brosix can start a scenario. The flow has to open elsewhere: with a trigger from another app, such as a helpdesk or a form tool, or with a schedule on the first module, which runs every 15 minutes by default. Brosix then comes in as the action at the end, with Send Message or Make an API Call.
04What if the Brosix module you need is missing in Make?
Use Make an API Call. It calls any endpoint of the Brosix API with the connection you already have, so you are not limited to Send Message. Ask Brosix which endpoint fits your need, then test the request with Run once. Keep in mind that the Make documentation for Brosix is marked as AI-generated and may contain mistakes, so confirm important details with Brosix directly. Once the details check out, switch the scenario on.
05Should you pick Make or n8n for Brosix?
It depends on the tool your team already runs. In Make, Brosix gives you 2 action modules and no trigger, which suits alerts sent from other apps. The same app often has an n8n node as well, so compare what each side offers for Brosix before you build. Neither tool is ranked here: the right choice is the one where your other apps, your connections and your team already live.
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