Chatfuel Make integrationAutomate Chatfuel with Make.
Can your Chatfuel bot hand a question to Make and get an answer back? Yes. The Chatfuel Make integration gives you 4 modules: 1 instant trigger and 3 actions. This guide is for bot owners new to Make, from the connection to a first working scenario.
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What can you do with the Chatfuel Make integration?
The Chatfuel Make integration links your Chatfuel bot to Make, a no-code tool where you build a scenario: an automation made of modules, each module being one brick that listens or acts. Your bot can send data to Make, and Make can answer the bot, push a broadcast or bring a user back into the conversation.
Answer a bot user with data from another tool. JSON Listener receives what Chatfuel's JSON API plugin sends, Make fetches what it needs in your other apps, and JSON Response hands the reply back to the conversation.
Bring a quiet contact back. Send a Reengage Message sends any block of your bot's structure, or updates user attributes, when something happens elsewhere, such as a new order in an online shop.
Announce news to your audience. Broadcast Message creates a broadcast in your Chatfuel account from a scenario, so an event in another app can be the starting point.
What Make does not offer here: Chatfuel has no Make an API Call module and no search module. If you are still weighing the tools, read the n8n vs Make comparison, and check Make pricing before you scale. For a guided start, the Make training covers the editor step by step.
How do you connect Chatfuel to Make?
- 01
Add a Chatfuel module
Open your scenario, click the +, search for Chatfuel and pick a module. Then click Create a connection. A connection is your Chatfuel account linked to Make once, and every Chatfuel module reuses it.
- 02
Name it and authorize Make
Give the connection a name if you want to spot it later, the name of the bot works well. Then authorize Make on the Chatfuel page that opens, or paste the key Chatfuel gives you, depending on what the window asks for.
- 03
Save the connection
Click Save. The connection now shows in the module and you can fill in its fields. You only do this once: the next Chatfuel module you add offers the same connection in its list.
Your first scenario: reply to a bot user from Make
GoalWhen a user reaches the JSON API plugin in your Chatfuel bot, Make receives the message and sends a reply back to the conversation.
- 01
Create the scenario
On the Scenarios page, create a new scenario and click the + to add the first module. Search for Chatfuel and pick JSON Listener, the instant trigger.
- 02
Link your account
Click Create a connection (or Add) and link your Chatfuel account. The trigger now waits for the messages your bot's JSON API plugin sends to Make.
- 03
Run it once first
Click Run once, then write to your bot so the message reaches the plugin. Make shows the bundle it received, one item passed between modules, and the user attributes become available.
- 04
Add the reply
Click the + on the right of JSON Listener and add JSON Response. Map data from the trigger into it, such as an attribute your bot collected, so the answer feels personal.
- 05
Test and switch it on
Click Run once again and read what each module received. When the reply looks right, switch the scenario on: each message from the plugin then starts it at once.
What starts a Chatfuel scenario?
1 module starts a scenario when something happens in Chatfuel. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Chatfuel as soon as it happens.
JSON Listener
Instant triggerIn Make“Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.”
JSON Listener opens a door in Make for your Chatfuel bot: whenever the bot's JSON API plugin sends a message, your scenario starts and receives the data of that user.
What can Make do in Chatfuel?
Chatfuel gives you 3 modules in 2 groups. For each one: what it does for you, when to reach for it, and what to watch out for.
Actions
2 modulesBroadcast Message
ActionIn the docs onlyBroadcast Message creates a broadcast in your Chatfuel account, a message meant for your bot's audience rather than for one person. With Make, an event in another app decides when it goes out.
JSON Response
ActionIn Make“Sends a response to the address from which a message was received.”
JSON Response sends your answer back to the address the message came from, so the user who wrote to the bot gets a reply built by Make. It is the other half of JSON Listener.
Other modules
1 moduleSend a Reengage Message
ActionIn Make“Sends any block from the bot's structure or sets user attributes.”
Send a Reengage Message pushes any block of your bot's structure to a user, or sets that user's attributes, straight from a scenario. It lets Make speak first instead of waiting for the contact.
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