Resources · Make integration

Files.com Make integrationAutomate Files.com with Make.

Tired of creating Files.com users and folder access by hand? The Files.com Make integration gives you 18 modules: 3 triggers, 12 actions and 3 searches. This guide is for admins who run Files.com and want to connect it, build a first scenario and pick the right module.

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What you can automate

What can the Files.com Make integration automate?

The Files.com Make integration links your Files.com account to Make, a visual tool where you chain apps together without code. Make can spot new uploads, users and groups, then create, update or delete users, groups and permissions, or push a file into Files.com, all from one connection.

Onboarding without the checklist. Watch Users notices each new account, and Create a Permission hands it the access it needs. Add Update a User when a profile needs a follow-up change.

Files that land where the team expects them. A document produced by another app (a signed contract, an export) goes to Files.com through Upload a File. On the other side, Watch File Uploads starts a scenario whenever a file reaches the folder you picked, so a partner drop can alert the right person.

Clean access reviews. Search Users, Search Groups and Search Permissions pull the current state into a sheet or a report, and Delete a Permission removes what should no longer exist.

Two limits matter. All three triggers are scheduled, so Make checks Files.com on the scenario's schedule rather than instantly. And Make flags its own Files.com documentation as AI-generated, so confirm important details with Files.com. For anything the listed modules skip, Make an API Call reaches the rest of the API. The same app often has an n8n node too; the n8n vs Make page compares both tools, and the Make review covers Make in depth. To go further on your own, see Make training.

Connect

How do you connect Files.com to Make?

  1. 01

    Generate your API key

    In Files.com, open Settings, then API Keys. Click Generate API Key if no key exists yet, and copy the key shown on screen. You need an active Files.com account for this.

  2. 02

    Add a Files.com module

    In your Make scenario, add any Files.com module and click Create a connection. A connection is your Files.com account linked to Make once, then reused by every Files.com module you add later.

  3. 03

    Paste the key and save

    Give it a clear label in Connection name if you like (optional), paste the API key you copied, and follow the on-screen instructions. Make then lists the Files.com objects it can read.

First scenario

Your first scenario with Files.com

GoalWhen a new user appears in Files.com, Make creates the permission that user needs.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario, the automation you build in Make, then click the + to place the first module, one brick of the chain.

  2. 02

    Pick Watch Users

    Search for Files.com, choose Watch Users and click Create a connection to link your account with the API key. This trigger starts the scenario when a new user shows up.

  3. 03

    Add Create a Permission

    Click the + to the right of the trigger and pick Create a Permission. Map the user coming from Watch Users into it, then fill the rest of the module fields.

  4. 04

    Test with Run once

    Create a test user in Files.com, then click Run once. Each module shows the bundles it received, one bundle per user, so you can check the permission before going live.

  5. 05

    Schedule and switch on

    Open the clock on Watch Users: a new scenario checks every 15 minutes by default. Keep it or change it, then switch the scenario on so it keeps running without you.

Triggers

What can start a Files.com scenario?

3 modules start a scenario when something happens in Files.com. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Files.com as soon as it happens.

Files.com1Watch File Uploads

Watch File Uploads

Scheduled trigger

In MakeTriggers when a new file is uploaded to a specific folder.

Watch File Uploads starts your scenario each time a new file arrives in the Files.com folder you choose, so whatever comes next (a notification, a copy, a log) runs on that file without anyone opening the folder.

How it fires
scheduled. Make checks Files.com on the scenario's schedule, every 15 minutes by default, and picks up the files uploaded since the last check.
When to use it
a partner or a client drops deliveries into a shared folder and your team needs to hear about each one.
Watch out
it watches one specific folder, so pick the exact folder that receives the files.
Files.com2Watch Groups

Watch Groups

Scheduled trigger

In MakeTriggers when a new group is created.

Watch Groups gives you a starting point whenever someone creates a new group in Files.com. Every new group becomes one bundle, the item passed to the next module, ready to be logged or completed.

How it fires
scheduled. Make checks Files.com on the scenario's schedule instead of being called by Files.com.
When to use it
an admin creates a group for a new project and you want it recorded in your inventory sheet or announced to the team.
Watch out
it reacts when a group is created, not when one changes.
Files.com3Watch Users

Watch Users

Scheduled trigger

In MakeTriggers when a new user is created.

Watch Users hands you each newly created Files.com account at each check Make runs, which makes it the natural first brick of any onboarding flow: welcome message, permission, entry in the HR tracker.

How it fires
scheduled. Make checks Files.com on the scenario's schedule and collects the users added since its previous check.
When to use it
new contractors get their Files.com account first and everything else should follow from that event.
Watch out
changes to existing users are ignored; pair it with Search Users when you need the full list.
Modules

What can Make do in Files.com?

Files.com gives you 15 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Files.com1

Create a Group

Action

In MakeCreates a new group.

Create a Group sets up a new Files.com group from your scenario, so a team, a client or a project gets its group the moment the event behind it happens elsewhere.

When to use it
a deal closes in your CRM and the client needs a dedicated group before any folder access is granted.
Watch out
run Search Groups first if the scenario could fire twice, or you may end up with duplicates.
Files.com2

Create a Permission

Action

In MakeCreates a new permission.

With Create a Permission, access stops being a manual ticket: the scenario writes the permission itself, right after the user or group it concerns exists in Files.com.

When to use it
just after Watch Users or Create a Group, to open the access a newcomer needs on day one.
Watch out
test it with Run once on a test account before switching on, since a wrong mapping grants access to the wrong person.
Files.com3

Create a User

Action

In MakeCreates a new user.

Create a User opens a Files.com account from data held in another app, so nobody retypes names and emails into the admin screen.

When to use it
a new hire is added in your HR tool, or a customer signs up in a form, and needs a Files.com login.
Watch out
check with Search Users that the person does not already have an account, or you risk duplicate accounts.
Files.com4

Delete a Group

Action

In MakeDeletes a group by ID.

Delete a Group removes a Files.com group by its ID, which keeps your group list short once a project or a client relationship ends.

When to use it
a project is marked closed in your project tool and its group no longer has a reason to exist.
Watch out
treat a deletion as final, so get the right ID with Search Groups or Get a Group first.
Files.com5

Delete a Permission

Action

In MakeDeletes a permission by ID.

Delete a Permission withdraws one access by its ID, the cleanest way to close a door without touching the user or the group behind it.

When to use it
a contractor's assignment ends and only their access to one area should go, while the account stays.
Watch out
Search Permissions returns the IDs you need; mapping the wrong bundle removes access someone still relies on.
Files.com6

Delete a User

Action

In MakeDeletes a user by ID.

Delete a User closes a Files.com account by its ID, so offboarding in your HR tool also shuts the file access without a separate reminder.

When to use it
someone leaves the company and their departure is recorded in the system your scenario listens to.
Watch out
treat it as final; consider Update a User first and delete once the handover is done.
Files.com7

Get a Group

Action

In MakeGets a single group by ID.

Get a Group reads the details of one Files.com group by its ID, which gives the next modules fresh information instead of whatever an older step carried.

When to use it
Watch Groups or a stored ID points to a group and the scenario needs its current details before writing a report or a message.
Watch out
it needs the ID; when you only know a name, use Search Groups instead.
Files.com8

Get a User

Action

In MakeGets a user's details by ID.

Get a User fetches the full details of one Files.com account by its ID, handy when an earlier module only passed the ID along.

When to use it
a support ticket mentions a user and the scenario should attach their Files.com profile to the reply or the ticket.
Watch out
it needs the ID; when you only have an email or a name, run Search Users first.
Files.com9

Make an API Call

Action

In MakePerforms an arbitrary authorized API call.

Make an API Call is your way out when none of the 18 listed modules does what you need: it calls any endpoint of the Files.com API with the connection you already set up.

When to use it
the task you have in mind (a folder action, a setting) has no dedicated module in this list.
Watch out
you write the request yourself, so keep the Files.com API documentation open while you build it.
Files.com10

Update a Group

Action

In MakeUpdates a group by ID.

Update a Group changes an existing Files.com group by its ID, so a renamed team or a reorganised department is reflected without anyone editing it by hand.

When to use it
your directory or CRM changes a team's details and Files.com should follow the same change.
Watch out
only fill the fields you mean to change, and retrieve the ID with Search Groups when the source app does not store it.
Files.com11

Update a User

Action

In MakeUpdates a user by ID.

Update a User edits an existing Files.com account by its ID, keeping the profile in step with the app where people actually maintain it.

When to use it
an employee changes role or email in your HR tool, and their Files.com account should reflect it.
Watch out
the source app rarely knows the Files.com ID; place Search Users before this module to find it.
Files.com12

Upload a File

Action

In MakeUploads a file.

Upload a File drops a file coming from another module straight into Files.com, so exports, signed contracts or generated reports end up in the folder your team already uses.

When to use it
a document comes out of your e-signature tool.
Watch out
on the Free plan, Make handles files up to 5 MB, so keep that limit in mind for large documents.
Files.com13

Search Groups

Search

In MakeSearches for specific groups or lists them all.

Search Groups finds specific Files.com groups, or lists them all, and gives you their IDs for the modules that follow.

When to use it
before Update a Group or Delete a Group, when you only know the group name from another app.
Watch out
a search returns zero, one or several bundles, and each bundle runs the next modules once, which also counts operations, Make's unit for one module run.
Files.com14

Search Permissions

Search

In MakeSearches for specific permissions or lists them all.

Search Permissions lists who can access what in Files.com, or narrows it to the permissions you target, which is the raw material for any access review.

When to use it
an auditor asks for the current access map and you want it in a spreadsheet instead of screenshots.
Watch out
with no filter it returns every permission, so expect many bundles and many operations downstream.
Files.com15

Search Users

Search

In MakeSearches for specific users or lists them all.

Search Users looks up Files.com accounts, one person or the whole list, and is the usual way to get the ID that the Get, Update and Delete modules require.

When to use it
an email arrives from your HR tool and the scenario needs the matching Files.com user before changing anything.
Watch out
if nobody matches, the search returns zero bundles and the next modules simply do not run.
Need help

Need help automating Files.com with Make?

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FAQ

Files.com and Make: common questions

01Is the Files.com Make integration free?
Yes, Files.com is a standard app, available from the Make Free plan. That plan allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams, Enterprise) lower the interval to 1 minute, remove the cap on active scenarios and count usage in credits per month. You still need an active Files.com account on their side.
02What do you need to connect Files.com to Make?
An active Files.com account and an API key. In Files.com, go to Settings, then API Keys, and click Generate API Key if none exists yet. Copy the key, add any Files.com module in Make, click Create a connection, optionally name it, and paste the key. That single connection then serves all 18 modules of the app, so you only do this once per Files.com account. If you manage several Files.com accounts, create one connection per account and give each one a clear name.
03Does the Files.com trigger in Make fire in real time?
No. The 3 Files.com triggers (Watch File Uploads, Watch Groups, Watch Users) are scheduled: Make checks Files.com on the scenario's schedule, every 15 minutes by default. On the Free plan the shortest interval is 15 minutes; paid plans go down to 1 minute. Each check collects everything new since the previous one, so new items simply arrive with the delay of your schedule. To react sooner, shorten the interval on the clock of the first module, within what your plan allows.
04What if a Files.com module is missing in Make?
Use Make an API Call. It calls any endpoint of the Files.com API with the connection you already have, so a task without a dedicated module is still reachable. You write the request yourself, which means reading the Files.com API documentation. Also keep in mind that Make marks its Files.com app documentation as AI-generated, so verify important details with Files.com before relying on them. Test each call with Run once and read the bundle it returns before you switch the scenario on.
05Should you use Make or n8n for Files.com?
It depends on the tool your team already runs. Make offers 18 Files.com modules, including 3 scheduled triggers and Make an API Call for the rest of the API, all in a visual editor. Many apps also have an n8n node, so check what n8n offers for Files.com before choosing. Compare on the modules you actually need, how each tool counts usage, and where your other scenarios already live. Whichever tool you pick, start with one small scenario and test it with Run once before relying on it.