Resources · Make integration

Jotform Make integrationAutomate Jotform with Make.

What happens to a form answer after someone clicks Submit? The Jotform Make integration gives you 8 modules, including 1 instant trigger, to route submissions, build forms and read usage. This guide connects your account and walks you through a first scenario.

Try the Jotform integration on MakeSee the 8 modules

Verified Trustpilot reviews · AI, automation & growth agency

What you can automate

What can the Jotform Make integration do for you?

The Jotform Make integration links your Jotform account to Make so that a submission can start a scenario, the automation you build in Make as a chain of modules. Each module is one brick: a trigger that starts things, an action that does something, or a search that reads data back. No code is involved at any point.

Submissions that go somewhere on their own. Watch for Submissions starts your scenario the moment a respondent sends a form, and every answer travels to the next module as a bundle, the single item Make passes along. A sales team can push a quote request into its CRM, a clinic can copy an intake form into a spreadsheet.

Forms built from another tool. Create a New Form and Add Questions to Form let a scenario generate a form and fill it with questions, which helps when an event template or a training catalog lives elsewhere and each new entry needs its own form.

A look back at what already came in. Get Form Submissions, Get User Submissions and Get Monthly User Usage read history and account usage, handy for a report or a check before a campaign.

Anything the listed modules skip can go through Make an API Call, with the same connection. Jotform also has an n8n node: the Jotform n8n integration covers it, and n8n vs Make sets the two tools side by side. For a wider view of the platform, read the Make review.

Connect

How do you connect Jotform to Make?

  1. 01

    Create an API key in Jotform

    In Jotform, open your profile, then Settings, and click API in the left sidebar. Click Create New Key, pick the access level in the Permissions box, and copy the key shown on screen.

  2. 02

    Open the connection window in Make

    Add any Jotform module to your scenario and click Create a connection. A connection is your Jotform account linked to Make once, then reused by every Jotform module. You can give it a name in Connection name.

  3. 03

    Paste the key and confirm

    Paste your key into the API Key field. If Make asks, authenticate your account and confirm access. For the instant trigger, click Create a webhook first, then Create a connection inside it.

First scenario

Your first scenario with Jotform

GoalWhen a new submission lands in Jotform, Make pulls your account usage for the month so you know where you stand.

  1. 01

    Create the scenario

    From the Scenarios page, create a new scenario and click the big + to place the first module. Search for Jotform and pick Watch for Submissions.

  2. 02

    Create the webhook

    Click Create a webhook, then Create a connection and paste your API key. Once connected, Make lists your forms: choose the one whose answers should start the scenario.

  3. 03

    Add the usage module

    Click the + on the right of the trigger, search Jotform again and add Get Monthly User Usage. It reuses the same connection, so there is nothing more to authorize.

  4. 04

    Test with Run once

    Click Run once, then send a test answer through your form. Open the bubbles above each module to read the bundles they received: the submission on one side, the usage figures on the other.

  5. 05

    Switch it on

    When the test looks right, switch the scenario on. Because the trigger is instant, Jotform calls Make through the webhook each time a respondent submits the form.

Triggers

What starts a Jotform scenario

1 module starts a scenario when something happens in Jotform. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Jotform as soon as it happens.

Jotform1Watch for Submissions

Watch for Submissions

Instant trigger

In Make“Triggers when a new submission comes and fires the scenario automatically after new submission message is received.”

This trigger turns every new form answer into a fresh run of your scenario, so the respondent's data reaches the next module without anyone copying it by hand. Each submission becomes one bundle.

How it fires
instant. Jotform calls Make through a webhook as soon as someone submits, which is why the module shows the lightning badge.
When to use it
a lead form, a registration or a support request where the next step should follow the answer, not wait for someone to check the inbox.
Watch out
click Create a webhook first, then Create a connection inside it; that is the order the Make documentation gives for instant modules.
Modules

Everything the Jotform modules can do

Jotform gives you 7 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Jotform1

Add Questions to Form

Action

In Make“Adds questions to the specified form.”

You get an existing form extended with new questions without opening the Jotform builder, driven by data coming from an earlier module.

When to use it
right after Create a New Form, or when a product list changes elsewhere and a matching question must appear on the order form.
Watch out
this module writes to your account, so the API key needs Full Access or the run fails.
Jotform2

Create a New Form

Action

In Make“Add new forms with questions, properties and email settings.”

This one produces a brand new form, with questions, properties and email settings, from inside a scenario, so a form exists the moment the event that needs it happens.

When to use it
a new workshop is added to your event list and each one needs its own registration form.
Watch out
like any writing module, it requires an API key with Full Access.
Jotform3

Get Monthly User Usage

Action

In Make“Get number of form submissions received this month. Also, get number of SSL form submissions, payment form submissions and upload space used by user.”

Here you get the account's figures for the current month: submissions received, SSL submissions, payment submissions and the upload space used.

When to use it
after a burst of answers, to see how many submissions the account has taken this month before a campaign goes out.
Watch out
it reports the whole account, not a single form, so pair it with Get Form Submissions when you need one form's numbers.
Jotform4

Make an API Call

Action

In Make“Performs an arbitrary API call.”

This module opens the rest of the Jotform API to your scenario, reusing the connection you already created, so a missing module does not end the project.

When to use it
the task you have in mind, such as editing a form property, has no dedicated module in the list.
Watch out
you describe the endpoint and its content yourself, so test it with Run once before relying on it.
Jotform5

Get Form Submissions

Search

In Make“List of form responses. Fields array has the submitted data.”

With this search you pull the answers already stored for one form, each one arriving as its own bundle with the submitted data inside.

When to use it
you launch the automation on a form that has been live for a while and want to process the backlog too.
Watch out
a search can return zero, one or many bundles, and every following module runs once per bundle, which counts operations, the executions Make bills against your plan.
Jotform6

Get User Submissions

Search

In Make“Get a list of all submissions for all forms on this account. The answers array has the submission data.”

This search gathers submissions across every form on the account in one pass, instead of form by form.

When to use it
an agency or a team running many forms wants a single export feeding one sheet or one dashboard.
Watch out
since it spans all forms, the volume can be large, and every module after it runs once per bundle, so each answer costs operations.
Jotform7

List a Form Questions

Search

In Make“Lists all questions of a specified form.”

You get the full list of questions on a chosen form, one bundle per question, which tells you exactly how the form is built.

When to use it
before Add Questions to Form, to check which questions already exist and avoid duplicates, or to document a form for a colleague.
Watch out
it reads structure only; the answers themselves come from Get Form Submissions.
Need help

Need help automating Jotform with Make?

A person reads every message.

FAQ

Jotform and Make: common questions

01Is the Jotform Make integration free?
Yes, on the Make side. Jotform is a standard app, so it works on the Free plan, which allows 2 active scenarios, at least 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams, Enterprise) lower the interval to 1 minute and count usage in credits per month. You still need an active Jotform account, and its own plan is a separate matter.
02What do you need to connect Jotform to Make?
An active Jotform account and an API key. You create the key in Jotform under your profile, Settings, then API, with Create New Key, and paste it in the API Key field when Make asks for a connection. Pick Full Access in Permissions if you plan to use Create a New Form or Add Questions to Form. Enterprise and HIPAA Safe Mode accounts also fill in Show advanced settings. The key is entered once, then every Jotform module in your scenarios reuses that same connection.
03Does the Jotform trigger in Make react in real time?
Yes. Watch for Submissions is an instant trigger: Jotform calls Make through a webhook as soon as a form is submitted, so the scenario starts without waiting for a schedule. That is why the setup asks you to click Create a webhook before Create a connection. The searches, such as Get Form Submissions, only run when the scenario reaches them; they do not watch anything on their own. Each submission becomes one bundle, and every module that handles it counts as one operation on your plan.
04What if the Jotform module you need is missing in Make?
Use Make an API Call. It sends any request of the Jotform API from your scenario with the connection you already have, so you are not limited to the 7 listed modules plus the trigger. You describe the endpoint yourself and test it with Run once. The Make documentation for this app gives no numeric limit, so check the Jotform side if a call gets refused. The same connection covers the call, so nothing new needs to be authorized.
05Should you use Make or n8n for Jotform?
It depends on the tool your team already builds in. Make offers 8 Jotform modules, including an instant trigger on new submissions and a generic API call for the rest. n8n also has a Jotform node, described on its own page on this site. Compare the operations each tool provides against what your forms need to do, and stay with the platform where your other automations already run. The Make pricing and Make review pages on this site give more context on the platform itself.
Same platform

Other docs you might need on this stack.

Browse all integrations