Resources · Make integration

SMS Masivos Make integrationAutomate SMS Masivos with Make.

Can Make send your SMS and WhatsApp messages whenever something happens in another app? The SMS Masivos Make integration gives you 11 action modules, from texting to loyalty points. This guide shows ops and marketing teams how to connect the account and build a first scenario.

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What you can automate

What does the SMS Masivos Make integration do?

The SMS Masivos Make integration lets a Make scenario (the automation you build in Make, a chain of bricks called modules) act on your SMS Masivos account: send an SMS or a WhatsApp message, manage contacts and phonebooks, and record sales or points on loyalty cards and wallets. All 11 modules are actions, so something else has to start the scenario.

Welcome texts without copy and paste. A new lead lands in your form tool, Create a Contact files the number in SMS Masivos, and Send an SMS greets the person. The form app provides the trigger, SMS Masivos does the rest.

Loyalty that updates itself. For a shop running points, Create a Sale (Wallet) or Modify Points (Wallet) can follow each order from your store app, and a Send a Whatsapp Message step can tell the customer where they stand.

Tidy phonebooks. When a campaign ends, Delete a Phonebook or Delete a Contact clears what you no longer need, driven by a list you keep in another tool.

Know the limits before you start. SMS Masivos has no trigger in Make, so it cannot start a scenario on its own, and there is no Make an API Call module to reach anything the 11 modules do not cover. The official doc also gives no description for any module, so the notes below stick to what each module name says and to how Make actions behave. If you are still weighing tools, read the Make review or the n8n vs Make comparison, and the Make pricing page before you scale up.

Connect

How do you connect SMS Masivos to Make?

  1. 01

    Copy your API key

    You need an active SMS Masivos account first. In its dashboard, open the API Key section, found among the integrations of the panel, and copy the key shown on screen. Make uses it to act on your account.

  2. 02

    Add a module and create the connection

    In your Make scenario, add any SMS Masivos module and click Create a connection. A connection is your SMS Masivos account linked to Make once, then reused by every SMS Masivos module you add later.

  3. 03

    Name it and paste the key

    The Connection name field is optional, but a clear name helps if you manage several accounts. Paste the API key you copied, or follow the on-screen instructions, and save the connection.

First scenario

Your first scenario with SMS Masivos

GoalWhen a new lead arrives in another app, Make saves the number in SMS Masivos and sends a welcome SMS.

  1. 01

    Create the scenario

    From the Scenarios page, create a new scenario and click the + to add the first module. Since SMS Masivos has no trigger, start with the app where your leads arrive, such as your form tool.

  2. 02

    Add Create a Contact

    Click the + on the right of that first module, search SMS Masivos, pick Create a Contact and choose your connection. Map the lead's details that the form module passes along, starting with the phone number.

  3. 03

    Add Send an SMS

    Click the next + and pick Send an SMS. Write a short welcome text and map the phone number from the earlier modules, so each bundle (one lead flowing through) gets its own message.

  4. 04

    Test with Run once

    Click Run once to execute the scenario one time, then submit a test lead with your own number. Open each module's bubble to read the bundles it received and confirm the text went out.

  5. 05

    Schedule and switch on

    Set the schedule on the first module, every 15 minutes by default, then switch the scenario on. Each module run on a bundle counts as one operation, the unit Make counts on your plan.

Modules

What the SMS Masivos modules do

SMS Masivos gives you 11 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

SMS Masivos1

Create a Contact

ActionIn the docs only

Adds a person to your SMS Masivos account, so later messages have someone to go to. Every lead or customer coming from another app can become a contact without typing.

When to use it
right after a form submission or a new order, before any text goes out.
Watch out
an action handles one bundle at a time, so a list of fifty people means fifty runs and fifty operations.
SMS Masivos2

Create a Customer (Loyalty Card)

ActionIn the docs only

Enrolls a customer in your SMS Masivos loyalty card program, which gives the next sale somewhere to land. Pick this one if your program works with cards rather than a wallet.

When to use it
the first time a buyer shows up in your store app, before you log any purchase.
Watch out
card and wallet modules are separate, so keep every step of the scenario on the same program.
SMS Masivos3

Create a Customer (Wallet)

ActionIn the docs only

Opens a wallet for a customer in SMS Masivos, the starting point for tracking their points. Without it, the wallet sale and points modules have no customer to work on.

When to use it
when someone signs up for your rewards program through a form or checkout.
Watch out
the doc gives no detail on duplicates, so test with Run once on a customer who already exists before going live.
SMS Masivos4

Create a Phonebook

ActionIn the docs only

Creates a new phonebook in SMS Masivos, a list that groups contacts for one audience. It keeps a campaign's numbers apart from the rest of your base.

When to use it
when a new event, branch or product launch needs its own mailing group, set up from the tool where you plan it.
Watch out
if new contacts should land in this list, place it before Create a Contact so the list exists first.
SMS Masivos5

Create a Sale (Loyalty Card)

ActionIn the docs only

Records a purchase on a customer's loyalty card, so the card reflects what they actually bought. Your store keeps selling and the card follows along.

When to use it
after an order is marked paid in your e-commerce or point of sale app.
Watch out
the customer needs a card first, so pair it with Create a Customer (Loyalty Card) for new buyers.
SMS Masivos6

Create a Sale (Wallet)

ActionIn the docs only

Logs a sale against a customer's wallet in SMS Masivos, keeping their balance tied to real purchases. This is the wallet counterpart of the loyalty card sale module.

When to use it
when your rewards run on wallets and an order is confirmed in another app.
Watch out
if a refund comes in later, this module will not undo anything by itself; plan a separate step with Modify Points (Wallet).
SMS Masivos7

Delete a Contact

ActionIn the docs only

Removes a contact from SMS Masivos, which stops them from receiving your texts through that record. Handy for keeping your base clean when people leave.

When to use it
when an unsubscribe or a closed account is recorded in your CRM.
Watch out
treat a deletion as final, so run it once on a test contact and add a filter before it touches real data.
SMS Masivos8

Delete a Phonebook

ActionIn the docs only

Deletes a whole phonebook from your SMS Masivos account, clearing a list you no longer send to. One run removes the list, not a single person.

When to use it
once a campaign or event is over and its dedicated list has served its purpose.
Watch out
this is broader than Delete a Contact and should be treated as final, so double check which phonebook the scenario maps.
SMS Masivos9

Modify Points (Wallet)

ActionIn the docs only

Changes the points on a customer's wallet, which lets you reward or correct a balance outside a regular sale. Think of it as the manual adjustment, done by the scenario.

When to use it
a review left, a referral confirmed or a refund processed in another app.
Watch out
the doc does not describe how the change is entered, so check the module fields in Make and test with Run once first.
SMS Masivos10

Send a Whatsapp Message

ActionIn the docs only

Sends a WhatsApp message from your SMS Masivos account, for customers who read WhatsApp more than texts. The content can mix fixed wording with data mapped from earlier modules.

When to use it
order confirmations, appointment reminders or a points balance update after a sale.
Watch out
the doc says nothing about WhatsApp setup on the SMS Masivos side, so confirm with SMS Masivos that your account can send them.
SMS Masivos11

Send an SMS

ActionIn the docs only

Sends a text message through SMS Masivos to the number you map, turning any event in another app into an SMS. It is the module most scenarios with this app end on.

When to use it
a new lead to welcome, a delivery to announce or a code to share with a customer.
Watch out
each bundle sends one message, so a scenario fed with a big list sends many texts at once; test with your own number.
Need help

Need help automating SMS Masivos with Make?

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FAQ

SMS Masivos and Make: common questions

01Is the SMS Masivos Make integration free?
Yes, on the Make side. SMS Masivos is a standard app, so it works on the Free plan. That plan allows 2 active scenarios, runs no more often than every 15 minutes, stops a run after 5 minutes and caps transfer at 512 MB. Paid plans (Core, Pro, Teams, Enterprise) go down to a 1 minute interval with unlimited active scenarios. Your SMS Masivos subscription is separate: check its pricing page for what sending costs.
02What do you need to connect SMS Masivos to Make?
An active SMS Masivos account and its API key. In the SMS Masivos dashboard, open the API Key section in the integrations part of the panel and copy the key. Then, in Make, add any SMS Masivos module, click Create a connection, give it a name if you like and paste the key. That single connection serves all 11 modules, so you only do this once per account. If the connection fails later, the key is the first thing to check.
03Does SMS Masivos trigger Make scenarios in real time?
No, because SMS Masivos has no trigger module in Make at all. The scenario has to start somewhere else. Either another app starts it, such as your form tool or your shop, or you set a schedule on the first module, every 15 minutes by default and down to 1 minute on paid plans. SMS Masivos then only receives the actions: contacts, messages, sales and points. In practice, pick the app where the event first appears and let it lead.
04What if the SMS Masivos module you need is missing in Make?
Then Make alone will not get you there, since this app has no Make an API Call module to reach extra features. The 11 modules cover contacts, phonebooks, SMS, WhatsApp, loyalty cards and wallets. For anything beyond that, check whether another app in Make handles the job, or ask the team for help designing a workaround. Also note the doc warns its content is AI generated, so verify details with SMS Masivos.
05Should you use Make or n8n for SMS Masivos?
It depends on your criteria. Make gives you 11 ready modules for SMS Masivos and a visual editor where you test each step with Run once. The same app often has an n8n node, but this page does not cover it, so check that side before deciding. Compare the modules you need on each tool, how you want to build and where your other apps already run. Testing a small scenario on both is often the clearest answer.