Resources · Make integration

Workast Make integrationAutomate Workast with Make.

Can Make open, update and tidy your Workast tasks without you touching them? The Workast Make integration gives you 12 modules: one instant trigger, nine actions and two searches. This guide shows what each one does, how to link your account and how to build a first working scenario.

Try the Workast integration on MakeSee the 12 modules

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What you can automate

What can the Workast Make integration do for you?

The Workast Make integration links your Workast account to Make so tasks and spaces can be created, read, changed or removed by a scenario, which is the automation you build in Make as a chain of bricks called modules. You pick the modules, Make runs them for you.

Turn incoming requests into tasks. A sales team collects demo requests in another tool. With Create a Task placed after that tool's module, each request lands in the right Workast space without anyone copying it by hand.

React the moment a task appears. Watch New Task is an instant trigger: Workast tells Make through a webhook as soon as someone adds a task to a space. From there, Get a Task pulls its full details so the next module, in Workast or in another app, gets clean data.

Keep spaces under control. An operations lead who opens a space per client can script the whole life of it: Create a Space when the deal is signed, Update a Space when the scope changes, Archive a Space when the work is done.

What the listed modules do not cover, Make an API Call reaches through the Workast API with the same account link. The Workast documentation used by Make carries a warning that it was generated with AI, so check anything important against Workast itself. If you are still choosing a tool, the n8n vs Make comparison lays out the criteria, Make pricing explains plans and credits, and Make training takes you further than this page.

Connect

How do you connect Workast to Make?

  1. 01

    Generate your Workast API token

    In Workast, open Preferences, click the API heading, then the Generate API token button. Copy the token shown in the dialogue: it is the key Make uses to act on your account, so keep it private.

  2. 02

    Add a Workast module and create the connection

    In your scenario, add any Workast module and click Create a connection. A connection is your Workast account linked to Make once, then reused by every Workast module. The Connection name field is optional but helps when you have several accounts.

  3. 03

    Paste the token and save

    Paste the API token you copied, or follow the instructions Make shows on screen, then save. Make can now list your spaces in the module fields, which is the quickest sign that the link works.

First scenario

Your first scenario: turn a request into a Workast task

GoalWhen a request arrives in another app, Make creates a matching task in a Workast space.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the big + to place the first module. Pick the app where your requests arrive, such as a form or an inbox, and its trigger.

  2. 02

    Add Create a Task

    Click the + on the right of that first module, search for Workast and pick Create a Task. Select your connection, or create it with the token as shown above.

  3. 03

    Choose the space and map the request

    Once the connection exists, Make lists the spaces it can read. Pick the one that should receive the tasks, then map the request data from the first module into the task so each task carries its own details.

  4. 04

    Test with Run once

    Click Run once, send a test request, and read the bundles each module received. A bundle is one item passed between modules, here one request. Check that the task shows up in Workast.

  5. 05

    Schedule and switch on

    Set the schedule on the first module with the clock icon; a new scenario runs every 15 minutes by default. Then switch the scenario on and new requests become Workast tasks without you stepping in.

Triggers

What starts a Workast scenario

1 module starts a scenario when something happens in Workast. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Workast as soon as it happens.

Workast1Watch New Task

Watch New Task

Instant trigger

In Make“Triggers when a new task is created in a space.”

Watch New Task starts your scenario each time a task is created inside a Workast space, and hands that task to the next module as a bundle. It is the only trigger in the app, so every event-driven Workast scenario begins here.

How it fires
instant, Workast calls Make through a webhook as soon as the task exists, with no waiting for a schedule.
When to use it
a support space where each new task should notify someone elsewhere or be enriched with Get a Task.
Watch out
adding a task to the same space later in this scenario starts it again, so send new tasks to a different space.
Modules

What the Workast modules can do

Workast gives you 11 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Workast1

Archive a Space

Action

In Make“Archives a space.”

Archive a Space moves a finished space out of your active list, so your team only sees work that is still open. It is the tidy ending to a project that Make can handle once a deal or a job closes.

When to use it
when a client project is marked done in your CRM and its space no longer needs daily attention.
Watch out
pick the space from a mapped value rather than a fixed one, or every run archives the same space.
Workast2

Create a Space

Action

In Make“Creates a space.”

Create a Space opens a fresh Workast space from your scenario, so a new client, event or team gets its own place for tasks without anyone setting it up by hand.

When to use it
right after a contract is signed in another app, so onboarding tasks have somewhere to land.
Watch out
if the same signal can arrive twice, search first with List Spaces to avoid a duplicate space.
Workast3

Create a Task

Action

In Make“Creates a new task in space.”

Create a Task adds a task to the space you choose, filled with data mapped from earlier modules. This is the module most scenarios end on: something happens elsewhere, and it becomes work someone will actually do.

When to use it
a form reply, a support email or a failed payment that should turn into an assigned to-do.
Watch out
placed after Watch New Task on the same space, it creates an endless chain of runs.
Workast4

Delete a Task

Action

In Make“Deletes a task from space.”

Delete a Task removes a task from its space for good. It keeps boards clean when a task was created by mistake or when the request behind it has been cancelled upstream.

When to use it
a customer withdraws an order and the matching preparation task should disappear.
Watch out
a deletion does not come back from the scenario, so test on a spare space with Run once and prefer Update a Task when you only need to change something.
Workast5

Get a Space

Action

In Make“Gets a space info details.”

Get a Space reads the details of one space and passes them on, so later modules know where a task lives and can reuse that information in a message or a report.

When to use it
after Watch New Task, to add the space's details to a notification sent to a manager.
Watch out
it reads a single space you already know; to find a space among many, start with List Spaces instead.
Workast6

Get a Task

Action

In Make“Gets the task details given a the task ID.”

Get a Task fetches everything Workast holds about one task, based on its task ID, and makes it available for mapping. You get a complete picture instead of the partial data an earlier module passed along.

When to use it
when another app only stores the Workast task ID and your scenario needs the full task before acting.
Watch out
it needs a valid task ID mapped in; an empty value from an earlier step makes the module fail.
Workast7

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Make an API Call lets you reach any endpoint of the Workast API from your scenario, reusing the connection you already created. It is the way out when none of the other eleven modules does exactly what you need.

When to use it
for an operation the listed modules leave aside, once you have found it in the Workast API documentation.
Watch out
you write the request yourself, so check the endpoint with Workast before relying on it.
Workast8

Update a Space

Action

In Make“Changes a space details.”

Update a Space changes the details of an existing space so it keeps matching reality when a client or a project changes. Nobody has to remember to edit it.

When to use it
when a record changes in your CRM and the linked Workast space should follow.
Watch out
leave fields empty only if you mean it, and test with Run once to see which values Make actually sends.
Workast9

Update a Task

Action

In Make“Updates a specific task details.”

Update a Task edits a task that already exists, so its details stay in step with what happens in your other tools. You change the task in place instead of deleting it and creating a new one.

When to use it
a shipment is confirmed in your store and the related task should reflect it.
Watch out
you need the task ID; get it from List a Space Tasks or from the trigger bundle.
Workast10

List a Space Tasks

Search

In Make“Gets all tasks from a space.”

List a Space Tasks returns the tasks of one space, each as its own bundle, so the next modules can handle them one by one. It is the search to use when you want to act on a batch rather than a single task.

When to use it
building a digest of open tasks for a team lead, or updating every task of a project.
Watch out
each returned task counts as an operation in later modules, so filter before heavy steps.
Workast11

List Spaces

Search

In Make“Returns a list of spaces.”

List Spaces returns your Workast spaces, from none to many, each one a separate bundle. It helps a scenario find the right space by itself instead of relying on a value you typed once.

When to use it
before Create a Space, to check whether a space for that client already exists.
Watch out
a search can come back empty; add a filter so the rest of the scenario handles that case cleanly.
Need help

Need help automating Workast with Make?

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FAQ

Workast and Make: common questions

01Is the Workast Make integration free?
Yes, Workast is a standard app in Make, so it works from the Free plan. That plan allows 2 active scenarios, a minimum of 15 minutes between scheduled runs, 5 minutes of execution per run and files up to 5 MB. Paid plans go down to a 1 minute interval, remove the cap on active scenarios and count usage in credits, meaning operations, each month. You also need your own Workast account, whose subscription is handled by Workast and not by Make.
02What is needed to connect Workast to Make?
You need an active Workast account and an API token. In Workast, go to Preferences, click the API heading, press Generate API token and copy the token from the dialogue. In Make, add a Workast module, click Create a connection, optionally name it, then paste the token. If your first module is the instant trigger Watch New Task, Make asks you to create a webhook before the connection. After that, every Workast module in your scenarios reuses the same connection.
03Does the Workast trigger in Make fire in real time?
Yes. Watch New Task is an instant trigger: Workast calls Make through a webhook as soon as a task is created in a space, so the scenario does not wait for a schedule. That is different from scheduled triggers, which Make checks on an interval of 15 minutes by default. Keep in mind it is the only Workast trigger, so changes such as an edited task do not start a scenario by themselves; you would need a scheduled run with a search module like List a Space Tasks.
04What if a Workast module is missing in Make?
It depends on what you need, but in most cases Make an API Call covers it. This module lets a scenario call any endpoint of the Workast API with the connection you already have, so an operation missing from the 12 listed modules stays reachable. You will need the Workast API documentation to write the request. Also note that the Workast documentation on Make carries a warning that it was generated with AI and may contain mistakes, so confirm key details with Workast.
05Should you use Make or n8n for Workast?
It depends on your criteria rather than on a winner. In Make, Workast comes with 12 ready modules, an instant trigger and Make an API Call for the rest, all set up visually with a single token. n8n often offers a node for the same app, so check its coverage of Workast against the tasks and spaces you want to automate. Compare which operations each tool exposes, how you prefer to build, and how usage is counted on your plan before deciding.
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