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Zoho Books Make integrationAutomate Zoho Books with Make.

Can Make handle the paperwork your books generate every day? The Zoho Books Make integration gives you 80 modules: 10 triggers, 58 actions and 12 searches. This page shows how to link your account, build a first scenario and pick the right module.

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What you can automate

What does the Zoho Books Make integration do?

The Zoho Books Make integration links your accounting file to a scenario, the automation you build in Make as a chain of modules. Each module is one brick: a trigger that starts the run, an action that writes in Zoho Books, or a search that reads from it. Contacts, estimates, sales orders, invoices, bills, expenses, payments and items are all covered.

Quotes that turn into orders. A sales team signs a deal in its CRM, and Make creates the customer with Create a Contact, drafts the quote with Create an Estimate, then turns it into an order with Create a Sales Order and sends it with Email a Sales Order. Nobody retypes the line items.

Supplier bills that file themselves. For a small agency paying freelancers, a bill received by email can become a record through Create a Bill, with the original PDF stored on it by Add an Attachment to a Bill. The finance lead only checks and pays.

Payments that close the loop. Watch Payments fires the moment a customer pays, so Make can post a message to the team channel or update a sheet, and Remind Customer about an Unpaid Invoice chases the rest.

What Make does not cover out of the box: purchase orders only have Watch Purchase Orders, which notices new ones, and the list has no module to create or edit them. For those, the Make an API Call module reaches any endpoint with the same connection. The same app often exists on n8n too; the n8n vs Make comparison lays out the criteria, and the Make pricing guide explains how operations are counted.

Connect

How do you connect Zoho Books to Make?

  1. 01

    Add a Zoho Books module

    Open a scenario, click the +, type Zoho Books and pick any module. In its panel, click Create a connection. A connection is your Zoho Books account linked to Make once, then reused by every Zoho Books module.

  2. 02

    Name it and authorize Make

    Give the connection a name if you run several Zoho organizations, so you can tell them apart later. Then follow the authorization Zoho asks for, either on its sign-in page or with the key your Zoho developer app gives you.

  3. 03

    Save and check the lists

    Click Save. Back in the module, Make can now read your Zoho Books data and offer it in the fields, so you pick a contact or an invoice from a list instead of typing an ID by hand.

First scenario

Your first scenario with Zoho Books

GoalWhen Zoho Books reports an invoice event, Make downloads that invoice as a PDF, ready for the next module.

  1. 01

    Create the scenario

    From the Scenarios page, create a new scenario and click the big + to place the first module.

  2. 02

    Add Watch Invoices

    Search Zoho Books, pick Watch Invoices and select your connection. This trigger is instant: Zoho Books calls Make through a webhook, so there is no polling to tune.

  3. 03

    Add Download an Invoice

    Click the + on the right of the trigger, choose Download an Invoice and map the invoice from the trigger. Each bundle, one invoice passing from module to module, now brings its PDF.

  4. 04

    Test with Run once

    Click Run once, then trigger an invoice event in Zoho Books. Open the bubbles above each module to read the bundles they received and check the file is there.

  5. 05

    Switch it on

    Add the module that stores or sends the PDF with the next +, then turn the scenario on. Every module run on a bundle counts as one operation on your plan.

Triggers

What can start a Zoho Books scenario?

10 modules start a scenario when something happens in Zoho Books. A scheduled trigger is checked by Make on the scenario's schedule; an instant one is called by Zoho Books as soon as it happens.

Zoho Books1Watch Bill

Watch Bill

Instant trigger

In MakeWatch for bill.

Watch Bill starts your scenario when Zoho Books reports a bill, the invoice a vendor sends you. Each bill arrives in Make as one bundle, with its details ready to map into the next module.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A purchasing lead wants every bill copied to the approval sheet the finance team reviews before paying.
Watch out
it watches bills only; to review the bills already recorded, List Bills brings them back.
Zoho Books2Watch Customers

Watch Customers

Instant trigger

In MakeWatch for customer.

Watch Customers wakes up your scenario when a customer event reaches Make from Zoho Books. You get the customer record as a bundle, which is handy to keep other tools aligned with your accounting file.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
Sales wants a new customer in Zoho Books to appear in the CRM or the newsletter tool without a second entry.
Watch out
vendors have their own trigger, Watch Vendors; this one is about the people who buy from you.
Zoho Books3Watch Estimates

Watch Estimates

Instant trigger

In MakeWatch for estimate.

With Watch Estimates, every estimate event in Zoho Books lands in Make as a bundle. It gives you the quote as data, so the sales side of the business can react without opening the accounting app.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
An account manager wants a chat message each time a quote moves, to follow up while the customer still remembers it.
Watch out
an estimate is not yet a sale; turn it into an order with Create a Sales Order when you need one.
Zoho Books4Watch Expenses

Watch Expenses

Instant trigger

In MakeWatch for expense.

Watch Expenses passes each expense event from Zoho Books to your scenario. The expense arrives as a bundle you can copy to a budget sheet, a project tool or a message to the manager who owns the budget.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A team lead tracks spending per project and wants each new expense added to the project sheet as it is logged.
Watch out
expenses logged for an employee link to the employee record; fetch it with Get an Employee if you need the name.
Zoho Books5Watch Invoices

Watch Invoices

Instant trigger

In MakeWatch for Invoice.

Watch Invoices is the trigger most scenarios start from: Zoho Books tells Make about an invoice event and the invoice lands in the scenario as a bundle. From there you can download it, file it or share it.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A bookkeeper wants each invoice PDF archived in the shared drive without exporting them one by one.
Watch out
avoid pairing it with a module that edits the same invoice, or one run can set off the next.
Zoho Books6Watch Items

Watch Items

Instant trigger

In MakeWatch for item.

Watch Items follows your catalog: when Zoho Books reports an item event, the product or service reaches Make as a bundle. It keeps a shop, a price sheet or a quote tool in line with what accounting knows.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A store manager wants the price list on the website to follow the items maintained in Zoho Books.
Watch out
inactive items are handled by Mark an Item as Active and Mark an Item as Inactive, not by deleting them.
Zoho Books7Watch Payments

Watch Payments

Instant trigger

In MakeWatch for customer payment.

Watch Payments tells your scenario that a customer paid. Zoho Books sends the payment to Make as a bundle so the rest of the team hears about it without checking the bank.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
Customer success wants a message in the team channel when a client settles, to unlock the next step of a project.
Watch out
it covers customer payments; to see the payments tied to a single invoice, use List Invoice Payments.
Zoho Books8Watch Purchase Orders

Watch Purchase Orders

Scheduled trigger

In MakeTriggers when a purchase order is created.

Watch Purchase Orders spots each purchase order created in Zoho Books and sends it into your scenario as a bundle. It is the only way the listed modules follow purchase orders.

How it fires
Scheduled: Make checks Zoho Books on the scenario's schedule, every 15 minutes by default, and picks up what was created since the last check.
When to use it
Operations wants each new purchase order shared with the warehouse so it can prepare the delivery.
Watch out
it reacts to creation only, and the Free plan keeps the interval at 15 minutes or more.
Zoho Books9Watch Sales Oders

Watch Sales Oders

Instant trigger

In MakeTriggers by a sales order workflow.

Watch Sales Oders (the typo is in Make's own label) starts your scenario from a sales order workflow in Zoho Books. The order comes through as a bundle, ready for fulfillment or reporting tools.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A logistics coordinator wants confirmed orders pushed to the shipping tool as soon as Zoho Books processes them.
Watch out
search the module list for "Sales" rather than "Orders", or you may miss it.
Zoho Books10Watch Vendors

Watch Vendors

Instant trigger

In MakeTriggers by a vendor workflow.

Watch Vendors reacts to a vendor workflow in Zoho Books and hands the vendor record to Make as a bundle. It is the supplier side counterpart of Watch Customers.

How it fires
Instant: Zoho Books calls Make through a webhook as soon as it happens, so the scenario does not wait for a schedule.
When to use it
A procurement manager wants each supplier added in Zoho Books listed in the shared supplier directory.
Watch out
it follows vendors, not their bills; pair it with Watch Bill if you need both.
Modules

What each Zoho Books module does

Zoho Books gives you 70 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Zoho Books1

Add an Attachment to a Bill

Action

In MakeAdds an attachment to a bill.

Add an Attachment to a Bill stores a file on an existing bill, so the supplier's PDF lives next to the record your accountant checks.

When to use it
right after Create a Bill, when the original document came in by email or through a form.
Watch out
the bill must already exist; map its ID from the module that created or found it.
Zoho Books2

Add an Attachment to an Invoice

Action

In MakeAdds an attachment to an invoice.

This module pins a file to an invoice you already issued, such as a signed delivery note or a timesheet that justifies the amount billed.

When to use it
a client asks for proof of work alongside the invoice and the file sits in your drive.
Watch out
attach before you run Email an Invoice if the customer should see it in the same send.
Zoho Books3

Add an Attachment to a Sales Order

Action

In MakeAdds an attachment to a sales order.

Add an Attachment to a Sales Order keeps the customer's purchase order or spec sheet on the sales order itself, where fulfillment will look for it.

When to use it
the customer sends their own order form and your team works from the Zoho Books sales order.
Watch out
map the file from the module that fetched it, such as a mail or storage app placed before.
Zoho Books4

Create a Bill

Action

In MakeCreate a bill received from your vendor.

Create a Bill records a bill received from a vendor, so the amount you owe shows up in Zoho Books without manual entry.

When to use it
supplier invoices reach a shared inbox or a form and someone keeps retyping them.
Watch out
check the vendor exists first; a bill needs a vendor to hang on.
Zoho Books5

Create a Contact

Action

In MakeCreate a contact with given information.

Create a Contact adds a customer or vendor to Zoho Books, the record every estimate, invoice or bill points to.

When to use it
a new client signs through a form or a CRM and needs an accounting record before the first invoice.
Watch out
run a search with List Contacts before creating, or a returning client ends up twice in your books.
Zoho Books6

Create a Contact Person

Action

In MakeCreate a contact person for a contact.

With Create a Contact Person, you add a named person under an existing contact, for example the accountant who receives invoices at a client company.

When to use it
a client company gives you several people to copy on documents.
Watch out
the parent contact must exist; map its ID from Create a Contact or List Contacts.
Zoho Books7

Create a Credit Note

Action

In MakeCreates a new credit note.

Create a Credit Note issues a credit note, the document that reduces what a customer owes after a refund or a correction.

When to use it
a support ticket ends in a partial refund and finance should not have to redo it by hand.
Watch out
a credit note applied to an invoice blocks Delete an Invoice later, so get the amount right.
Zoho Books8

Create an Employee

Action

In MakeCreate an employee for an expense.

Create an Employee adds a person to whom expenses can be assigned in Zoho Books. It is useful when expense claims come from outside the app.

When to use it
a new hire joins and their expense claims will flow through a scenario.
Watch out
this record serves expenses; it is not a payroll or HR file.
Zoho Books9

Create an Estimate

Action

In MakeCreate an estimate for your customer.

Create an Estimate drafts a quote for a customer from data you already hold, for example a request from a website form.

When to use it
a lead fills in a quote request and sales wants a draft estimate waiting in Zoho Books.
Watch out
the customer must exist as a contact; create or find it in the step before.
Zoho Books10

Create an Expense

Action

In MakeCreate a billable or non-billable expense.

Create an Expense logs a spend in Zoho Books, billable to a customer or not, so receipts stop piling up.

When to use it
card receipts or claims come from another tool and should appear in your accounts.
Watch out
decide billable or non-billable in the module; it changes whether the cost can be passed on to a client.
Zoho Books11

Create an Invoice

Action

In MakeCreate an invoice for your customer.

The action most people look for: Create an Invoice issues an invoice for a customer from the order or project data your scenario received.

When to use it
an order in your shop or a finished project should turn into an invoice without copy and paste.
Watch out
sending is a separate module, Email an Invoice, placed right after it.
Zoho Books12

Create an Item

Action

In MakeCreate a new item.

Create an Item adds a product or service to your Zoho Books catalog, ready to be used on estimates and invoices.

When to use it
a new product goes live in your shop and should be sellable in accounting at the same time.
Watch out
items used on documents can no longer be deleted, so test on a dummy name first.
Zoho Books13

Create a Payment

Action

In MakeCreate a new payment.

Create a Payment records money received, so the invoice status in Zoho Books reflects what really hit the bank.

When to use it
a payment tool confirms a charge and you want Zoho Books to know without a manual match.
Watch out
map the right customer and invoice; a payment in the wrong place is harder to undo than to prevent.
Zoho Books14

Create a Sales Order

Action

In MakeCreates a sales order for your customer.

Create a Sales Order confirms what a customer ordered before you invoice it, a step between the quote and the bill.

When to use it
an estimate is accepted or a B2B order comes in and the warehouse needs a clear order.
Watch out
once invoiced, the sales order can no longer be deleted.
Zoho Books15

Delete a Bill

Action

In MakeDelete an existing bill. Bills which have payments applied cannot be deleted.

Delete a Bill removes a bill from Zoho Books, for instance a duplicate created by an earlier scenario run.

When to use it
a cleanup scenario finds the same supplier bill entered twice.
Watch out
bills with payments applied cannot be deleted, and a deletion does not come back.
Zoho Books16

Delete a Contact

Action

In MakeDelete an existing contact.

Delete a Contact takes a customer or vendor out of Zoho Books when the record should no longer exist, like a test or a duplicate.

When to use it
you merge duplicates after an import and want to remove the extra record.
Watch out
there is no undo; fetch the record with Get a Contact first so the scenario deletes the right one.
Zoho Books17

Delete a Contact Person

Action

In MakeDelete an existing contact person.

This module removes a single person from a contact without touching the company record, keeping your recipients list clean.

When to use it
someone leaves a client company and should stop receiving invoices.
Watch out
a deletion cannot be undone, so add the replacement with Create a Contact Person first.
Zoho Books18

Delete a Credit Note

Action

In MakeDeletes the selected credit note.

Delete a Credit Note wipes a credit note issued by mistake, for example after a refund that was later cancelled.

When to use it
a support refund was reversed and the credit should not stay on the customer's account.
Watch out
it is final; if the credit is already applied, check the invoice before deleting.
Zoho Books19

Delete an Employee

Action

In MakeDelete an existing employee.

Delete an Employee removes a person from the list used to assign expenses once they no longer file claims.

When to use it
someone leaves the company and HR offboarding runs through a scenario.
Watch out
nothing brings the record back, so settle open claims before the scenario removes anyone.
Zoho Books20

Delete an Estimate

Action

In MakeDelete an existing estimate.

Delete an Estimate clears a quote you no longer need, such as a draft generated twice by a form.

When to use it
a deduplication scenario spots two identical draft estimates for the same customer.
Watch out
nothing restores a deleted estimate, so filter carefully before this module.
Zoho Books21

Delete an Expense

Action

In MakeDelete an existing expense.

Delete an Expense removes an expense entered by mistake, for instance a receipt logged twice.

When to use it
a reconciliation scenario finds the same receipt entered twice in Zoho Books.
Watch out
once gone it is gone, so let a human confirm before this module runs on anything important.
Zoho Books22

Delete an Invoice

Action

In MakeDelete an existing invoice. Invoices which have payment or credits note applied cannot be deleted.

Delete an Invoice removes an invoice, typically a draft created by a test run or a duplicate.

When to use it
a test scenario left sample invoices behind and you want the books clean.
Watch out
invoices with payments or credit notes applied cannot be deleted; Void an Invoice is the way out for those.
Zoho Books23

Delete an Invoice Payment

Action

In MakeDelete a payment made to an invoice.

Delete an Invoice Payment unlinks a payment from the invoice it was recorded against, when it was matched to the wrong one.

When to use it
a bank transfer was applied to the wrong invoice and should be moved.
Watch out
it acts on the payment tied to one invoice; Delete a Payment removes the payment record itself.
Zoho Books24

Delete an Item

Action

In MakeDelete the item created. Items that are part of transaction cannot be deleted.

Delete an Item takes a product or service out of the catalog when it never made it onto a document.

When to use it
a product was created by mistake or discontinued before any sale.
Watch out
items that are part of a transaction cannot be deleted; mark them inactive instead.
Zoho Books25

Delete a Payment

Action

In MakeDelete an existing payment.

Delete a Payment erases a recorded payment entirely, when it should never have existed in Zoho Books.

When to use it
a payment was logged for a charge that later failed.
Watch out
there is no way back, so keep this module behind a check that the charge really failed.
Zoho Books26

Delete a Sales Order

Action

In MakeDeletes an existing sales order. Invoiced sales order cannot be deleted.

Delete a Sales Order clears an order that was cancelled before invoicing, so the pipeline shows only live orders.

When to use it
a customer cancels right after ordering and nothing has been billed yet.
Watch out
an invoiced sales order cannot be deleted; Void a Sales Order is the option then.
Zoho Books27

Download an Invoice

Action

In MakeDownload the PDF file of an invoice.

Download an Invoice gets the PDF of an invoice as a file in your scenario, ready to store, attach or send through another app.

When to use it
you archive every invoice in a shared drive or send it through a channel Zoho Books does not cover.
Watch out
on the Free plan, files over 5 MB exceed Make's limit.
Zoho Books28

Email an Invoice

Action

In MakeEmail an invoice to the customer.

Email an Invoice sends the invoice to the customer from Zoho Books, so the message and the record stay in one place.

When to use it
an invoice created by the scenario should reach the client without anyone clicking send.
Watch out
check the contact has the right email before the first real run.
Zoho Books29

Email a Sales Order

Action

In MakeEmails a sales order to the customer.

This module sends a sales order to the customer by email, a written confirmation of what they ordered.

When to use it
a B2B client expects an order confirmation before delivery.
Watch out
send only once the order is final; the email goes out as soon as the module runs.
Zoho Books30

Get a Bill

Action

In MakeGet the details of a bill.

Get a Bill returns every detail of one bill, handy when a trigger or a search gives you only part of the story.

When to use it
you need the full line items of a bill before posting it to a project sheet.
Watch out
it reads one bill; use List Bills to go through several.
Zoho Books31

Get a Contact

Action

In MakeGet the details of a contact.

Get a Contact fetches a full customer or vendor record, including details the trigger did not send.

When to use it
before creating an invoice, you want the customer's current data rather than an old copy.
Watch out
pick the contact from the list Make offers, or map it from the trigger so the scenario reads the right record.
Zoho Books32

Get a Contact Person

Action

In MakeGet the details of a contact person.

With Get a Contact Person, you read the details of one person under a contact, such as their email.

When to use it
you want to address a message to the right person at a client company.
Watch out
you need both the contact and the person; map them from earlier modules.
Zoho Books33

Get a Credit Note

Action

In MakeReturns the selected credit note.

Get a Credit Note returns one credit note in full, so you can report it or pass it to another tool.

When to use it
finance wants refunds mirrored in a reporting sheet with their full detail.
Watch out
it reads one credit note; List Credit Notes covers several.
Zoho Books34

Get an Employee

Action

In MakeGet the details of an employee.

Get an Employee reads the record of one employee, the person expenses are assigned to.

When to use it
an expense arrives and you need the employee's name for the approval message.
Watch out
it returns one person; to go through all of them, use List Employees.
Zoho Books35

Get an Estimate

Action

In MakeGet the details of an estimate.

Get an Estimate returns a quote in full, ready to feed another tool.

When to use it
you want to turn an accepted quote into a sales order with the same lines.
Watch out
map the estimate from the trigger or a search; do not type IDs by hand.
Zoho Books36

Get an Expense

Action

In MakeGet the details of the Expense.

Get an Expense reads one expense in full, including what the trigger may not carry.

When to use it
a budget tool needs the complete expense record, not just the amount.
Watch out
it reads one expense; for totals over many, go through List Expenses.
Zoho Books37

Get an invoice

Action

In MakeGet the details of an invoice.

Get an invoice (lower case in Make's label) returns everything Zoho Books knows about one invoice, from lines to status.

When to use it
a payment arrives and you want to check the invoice status before acting.
Watch out
it reads the data; for the PDF itself, use Download an Invoice.
Zoho Books38

Get an Item

Action

In MakeDetails of an existing item.

Get an Item returns one product or service from your catalog with its current details.

When to use it
your shop needs the latest price of an item before a sale goes through.
Watch out
inactive items still exist; check the status before reusing one.
Zoho Books39

Get a Payment

Action

In MakeGet the details of an existing payment.

Get a Payment reads one customer payment in full, so you know what was paid and by whom.

When to use it
after Watch Payments, you want the complete payment before posting it to the team.
Watch out
one payment only; List Customer Payments covers several.
Zoho Books40

Get a Sales Order

Action

In MakeGet the details of a sales order.

Get a Sales Order returns an order in full, lines included, for fulfillment or reporting.

When to use it
the warehouse tool needs every line of an order before preparing it.
Watch out
it reads the order; to change it, use Update a Sales Order.
Zoho Books41

Make an API Call

Action

In MakePerforms an arbitrary authorized API call.

Make an API Call reaches any endpoint of the Zoho Books API from your scenario, using the connection you already set up, so a missing module never blocks your scenario. It even works for record types the doc mentions, like retainer invoices, that have no dedicated module here.

When to use it
you need a Zoho Books record type or operation that none of the 80 modules on this page covers.
Watch out
you write the request yourself, so keep the Zoho Books API reference open while you build it.
Zoho Books42

Mark an Invoice as Draft

Action

In MakeMark a voided invoice as draft.

Mark an Invoice as Draft brings a voided invoice back to draft status, so you can correct it and send it again instead of rebuilding it line by line.

When to use it
an invoice was voided by mistake, or a customer finally confirms an order you had cancelled.
Watch out
the module is built for voided invoices only, so check the status with Get an invoice before calling it.
Zoho Books43

Mark an Item as Active

Action

In MakeMark an inactive item as active.

Mark an Item as Active puts an inactive product or service back in your Zoho Books catalog, so your team can pick it again on estimates, sales orders and invoices. Nothing else about the item changes.

When to use it
a seasonal product returns to your offer, or a supplier restocks something you had paused.
Watch out
map the item ID from a previous module, such as List Items or Watch Items, rather than typing it by hand.
Zoho Books44

Mark an Item as Inactive

Action

In MakeMark an active item as inactive.

Mark an Item as Inactive hides a product or service from daily use without deleting it, which keeps its sales history intact. Handy because Delete an Item refuses any item already used in a transaction.

When to use it
a product is discontinued in your shop or stock system and should stop appearing on new documents.
Watch out
List Items only returns active items, so an item you deactivate here will no longer show up in that search.
Zoho Books45

Mark a Sales Order as Open

Action

In MakeMarks a draft sales order as open.

Mark a Sales Order as Open moves a sales order from draft to open, the step that confirms it for your team. Your scenario can create the order, check it, then open it without anyone clicking inside Zoho Books.

When to use it
right after Create a Sales Order, once a payment, a signed quote or a stock check says the deal is real.
Watch out
the module is meant for draft orders; check the status first with Get a Sales Order if your flow can reach it twice.
Zoho Books46

Remind Customer about an Unpaid Invoice

Action

In MakeRemind your customer about an unpaid invoice by email. Reminder will be sent, only for the invoices which are in open or overdue status.

Remind Customer about an Unpaid Invoice sends the customer an email reminder about an invoice they have not paid, straight from Zoho Books. Your follow-ups stop depending on someone remembering to chase.

When to use it
after List Invoices finds overdue invoices, or when a payment promised in your CRM does not arrive.
Watch out
Zoho Books only sends it for invoices in open or overdue status; a draft, void or paid invoice gets no email.
Zoho Books47

Update a Bill

Action

In MakeUpdate a bill. To delete a line item just remove it from the line_items list.

Update a Bill changes an existing vendor bill, from its amounts to its line items, so your payables match what the supplier actually charged. You fix the record in place instead of deleting and recreating it.

When to use it
a supplier sends a corrected document, or your approval tool changes the amount before payment.
Watch out
to drop a line, remove it from the line items you send; any line you leave out disappears from the bill.
Zoho Books48

Update a Contact

Action

In MakeUpdate an existing contact. To delete a contact person remove it from the contact_persons list.

Update a Contact keeps a customer or vendor record in Zoho Books aligned with the source of truth elsewhere, such as your CRM or signup form. Its contact persons get refreshed too, without retyping.

When to use it
a deal owner edits a company in your CRM and accounting must follow.
Watch out
contact persons travel inside the contact; one missing from the list you send gets removed. Update a Contact Person is the safer choice for one person.
Zoho Books49

Update a Contact Person

Action

In MakeUpdate an existing contact person.

Update a Contact Person edits a single person attached to a customer or vendor, for instance their email or phone, without touching the rest of the company record. Invoices and reminders then reach the right inbox.

When to use it
your billing contact at a client changes job and a colleague takes over the invoices.
Watch out
you need both the contact and the person; List Contact Persons or Get a Contact gives you the IDs to map.
Zoho Books50

Update a Credit Note

Action

In MakeUpdates the selected credit note.

Update a Credit Note adjusts a credit note already recorded in Zoho Books, so the amount you owe back to a customer reflects the final agreement. The customer balance follows the corrected document.

When to use it
a return is partly accepted, or support revises a goodwill gesture after the credit note was drafted.
Watch out
pick the credit note by its ID from Get a Credit Note or List Credit Notes to avoid editing the wrong one.
Zoho Books51

Update an Estimate

Action

In MakeUpdate an existing estimate. To delete a line item just remove it from the line_items list.

Update an Estimate revises a quote in Zoho Books when the scope moves, keeping one estimate per deal instead of a pile of versions. Prices, quantities and lines can all change from your scenario.

When to use it
a sales rep changes the quantities in your CRM and the estimate should mirror them before it goes out.
Watch out
removing a line means leaving it out of the line items; anything absent from what you send is deleted from the estimate.
Zoho Books52

Update an Expense

Action

In MakeUpdate an existing Expense.

Update an Expense corrects an expense after the fact, so your reports stay clean without a manual pass in Zoho Books.

When to use it
a receipt scanner or a card feed sends a better reading after the expense was first created.
Watch out
expenses often come from several sources; map the expense ID from Watch Expenses or List Expenses so each update lands on the right record.
Zoho Books53

Update an Invoice

Action

In MakeUpdate an existing invoice.

Update an Invoice edits an existing customer invoice directly from your scenario. You fix the record in place, so there is no second invoice to explain to the customer.

When to use it
an order changes in your shop or CRM after the invoice was created but before it is paid.
Watch out
get the invoice ID from Watch Invoices, Get an invoice or List Invoices; a typed ID breaks as soon as data changes.
Zoho Books54

Update an Item

Action

In MakeUpdate the details of an item.

Update an Item pushes new details for a product or service into your Zoho Books catalog. Your next estimates and invoices start from the updated item.

When to use it
your e-commerce store or price sheet is the reference, and Zoho Books should follow every price change.
Watch out
map the item ID from List Items or Watch Items, so the price lands on the right product and not on a similar name.
Zoho Books55

Update a Payment

Action

In MakeUpdate an existing payment.

Update a Payment fixes a customer payment already recorded, so reconciliation with your bank stops throwing mismatches.

When to use it
your payment provider confirms the final settled amount after the payment was first logged in Zoho Books.
Watch out
check the result with Get a Payment after your first Run once (the button that tests the scenario one time) before switching the scenario on.
Zoho Books56

Update a Sales Order

Action

In MakeUpdates an existing sales order. To delete a line item just remove it from the line_items list.

Update a Sales Order changes an open or draft sales order when the customer adds, removes or adjusts products, so fulfillment works from the current version.

When to use it
a customer edits their cart or their purchase order and your scenario receives the new version.
Watch out
line items are replaced by what you send; to delete a line, leave it out, and to keep one, include it again.
Zoho Books57

Void an Invoice

Action

In MakeMarks an invoice status as void. Upon voiding, the payments and credits associated with the invoices will be unassociated and will be under customer credits.

Void an Invoice cancels an invoice while keeping a trace of it, which is often cleaner for your books than deleting it. It also works when Delete an Invoice refuses because payments or credits are applied.

When to use it
an order is cancelled after invoicing, or an invoice was issued to the wrong customer.
Watch out
payments and credits linked to the invoice are detached and move to the customer's credits; plan how you will use them.
Zoho Books58

Void a Sales Order

Action

In MakeMarks a sales order as void.

Void a Sales Order cancels a sales order without erasing it, so your team still sees what was ordered and why it stopped. Reporting keeps the full picture.

When to use it
a customer cancels, a payment fails for good, or stock runs out on something you cannot replace.
Watch out
Delete a Sales Order refuses an invoiced order, so voiding is usually the way out; handle the related invoice separately.
Zoho Books59

List Bills

Search

In MakeList all bills.

List Bills pulls the vendor bills recorded in Zoho Books into your scenario, one bundle per bill (a bundle is one item passed to the next module). From there you can export, check or chase them.

When to use it
you want a payables overview in a spreadsheet, or to find bills that still need approval.
Watch out
every returned bill runs through the following modules, and each run is an operation counted on your plan.
Zoho Books60

List Contact Persons

Search

In MakeList all contact persons.

List Contact Persons returns the people attached to your customers and vendors, which helps when invoices must reach a specific person rather than a generic inbox.

When to use it
you sync billing contacts to a mailing tool, or look for the person to notify before sending a reminder.
Watch out
the search can return zero, one or many people; add a filter before the next module so a single contact person does not trigger several emails.
Zoho Books61

List Contacts

Search

In MakeList all contacts.

List Contacts brings back your Zoho Books customers and vendors as separate bundles, a quick way to compare them with your CRM or build a clean export.

When to use it
before Create a Contact, to check whether the company already exists and avoid duplicates.
Watch out
the search can return zero, one or several contacts; add a filter so only the right match moves on to the next module.
Zoho Books62

List Credit Notes

Search

In MakeLists all credit notes.

List Credit Notes collects the credit notes in your Zoho Books account, useful to see how much you owe back to customers without opening each document.

When to use it
finance wants refunds and credits copied to a reporting sheet, or support needs to confirm a credit exists.
Watch out
a large account returns many bundles; each one consumes operations in the modules that follow, so filter as early as you can.
Zoho Books63

List Customer Payments

Search

In MakeList all the payments made by your customer.

List Customer Payments retrieves the payments your customers made, so your scenario can match them against your bank, payment provider or sales dashboard.

When to use it
you reconcile incoming money with another tool, or want a list of recent payments for your sales team.
Watch out
this covers all customer payments; for the payments of one specific invoice, List Invoice Payments is the more precise search.
Zoho Books64

List Employees

Search

In MakeList employees with pagination.

List Employees gets the employees registered for expenses in Zoho Books, page by page, so you can match expense claims to the right person.

When to use it
your HR tool is the reference and you want to check who exists in Zoho Books before calling Create an Employee.
Watch out
results come back page by page; after Run once, compare the bundles received with your real headcount.
Zoho Books65

List Estimates

Search

In MakeList all estimates.

List Estimates lists the quotes stored in Zoho Books, one bundle each, so you can track which proposals are waiting for an answer.

When to use it
sales wants open estimates pushed to a pipeline board, or you plan follow-ups on quotes nobody answered.
Watch out
to act on one estimate only, use Get an Estimate with its ID; a list is meant for sweeping many records at once.
Zoho Books66

List Expenses

Search

In MakeList all the Expenses.

List Expenses pulls your recorded expenses into the scenario so you can review, total or export them outside Zoho Books.

When to use it
a manager wants spending by project in a sheet, or you check which billable expenses still need to be re-invoiced.
Watch out
an aggregator (the Make tool that merges many bundles into one) keeps the export to a single row set instead of one action per expense.
Zoho Books67

List Invoice Payments

Search

In MakeGet the list of payments made for an invoice.

List Invoice Payments shows every payment applied to one invoice, the fastest way to know whether a customer paid in full or in several parts.

When to use it
before sending a reminder or before voiding, to see what money is already attached to the invoice.
Watch out
it needs the invoice ID; map it from Watch Invoices or List Invoices. An invoice with no payment returns nothing, so the next modules stay idle.
Zoho Books68

List Invoices

Search

In MakeList all invoices.

List Invoices returns your customer invoices as a stream of bundles, the starting point for collection flows, exports and dashboards.

When to use it
you want to spot unpaid invoices and pass them to Remind Customer about an Unpaid Invoice.
Watch out
without a filter after this search, every invoice reaches the next module; add one on status so only open or overdue invoices continue.
Zoho Books69

List Items

Search

In MakeGet the list of all active items.

List Items fetches the active products and services of your catalog, handy to sync prices with a shop or check that an item exists before invoicing it.

When to use it
your store or stock tool must mirror the Zoho Books catalog, or you look up an item by name.
Watch out
only active items come back; an item you marked inactive stays invisible here until Mark an Item as Active restores it.
Zoho Books70

List Sales Orders

Search

In MakeList all sales orders.

List Sales Orders lists your sales orders so fulfillment, stock or delivery tools can see what customers have ordered and at which stage each order stands.

When to use it
a warehouse sheet or shipping tool needs the orders to prepare, or you look for drafts waiting to be opened.
Watch out
for new orders as they arrive, Watch Sales Oders reacts instantly; a list is better for reviewing orders already in place.
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FAQ

Zoho Books and Make: common questions

01Is the Zoho Books Make integration free?
Yes, Zoho Books is a standard app, so it works on the Make Free plan. That plan has limits worth knowing: 2 active scenarios, a minimum of 15 minutes between two scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) lower the interval to 1 minute, remove the cap on active scenarios and allow 40 minutes per run. Your Zoho Books subscription is separate and follows Zoho's own pricing.
02What do you need to connect Zoho Books to Make?
You need a Zoho Books account and an app created in a Zoho Developer account; the documentation lists both as prerequisites. In Make, add any Zoho Books module, click Create a connection, give it a name if you like, authorize Make on the Zoho side and click Save. The connection is then shared by all the Zoho Books modules of your scenarios, so you only do this once per account.
03Do Zoho Books triggers in Make fire in real time?
Mostly yes. Nine of the 10 triggers are instant: Zoho Books calls Make through a webhook when a bill, customer, estimate, expense, invoice, item, payment, sales order or vendor event happens. The exception is Watch Purchase Orders, a scheduled trigger that Make checks on the scenario's schedule, every 15 minutes by default. On the Free plan that interval cannot go below 15 minutes; paid plans go down to 1 minute.
04What if a Zoho Books module is missing in Make?
Use Make an API Call. It sends an authorized request to any endpoint of the Zoho Books API with the connection you already have, which covers what the 80 listed modules leave out, such as creating or editing purchase orders. You write the request yourself, so keep the Zoho API reference open. Before that, check the delete rules: a bill with payments, an invoice with payments or credit notes and an invoiced sales order cannot be deleted.
05Make or n8n for Zoho Books?
It depends on your criteria, not on a winner. On Make, Zoho Books comes with 80 ready modules, including 9 instant triggers, and a visual editor where each run is counted in operations. The same app often has an n8n node too, so compare the objects each one covers for your process: invoices, bills, sales orders or purchase orders. Pick the tool your team already runs, and check that the modules you need exist before building.