Resources · Make integration

Zoho Cliq Make integrationAutomate Zoho Cliq with Make.

Can Zoho Cliq post updates for your team without anyone typing them? The Zoho Cliq Make integration gives you 9 modules, 8 actions and 1 search, to send messages, share files and manage users. This page links your account and builds a first scenario with you.

Try the Zoho Cliq integration on MakeSee the 9 modules

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What you can automate

What can the Zoho Cliq Make integration do for you?

It lets a Make scenario, the automation you build as a chain of modules, write into Zoho Cliq for you: post in a channel, message one person or a bot, upload a file, and create, update or look up users. Each module is one brick of that chain, and your Zoho Cliq account is linked once through a connection.

Onboarding without the admin chores. When a hire is confirmed in your HR tool, Add a User opens their Cliq account and Post Direct Message welcomes them by email address.

Files that arrive with the news. A contract signed in your e-signature tool or a report exported from your analytics app can go straight to the right channel or chat with Upload a File, next to a short post from Post Message to a Channel.

A directory that stays accurate. Search Users finds the right people, and Update a User edits their details when their record changes elsewhere.

One limit to know upfront: Make has no Zoho Cliq trigger, so a scenario cannot start from something that happens inside Cliq. It starts from another app or from a schedule. If you are new to Make, the Make training covers these basics, and Make pricing explains how operations are counted. Weighing another tool? Read n8n vs Make.

Connect

How do you connect Zoho Cliq to Make?

  1. 01

    Add a Zoho Cliq module

    Open a scenario, click the + and search for Zoho Cliq. Pick any of its modules, for example Post Message to a Channel, then click Add next to the Connection field.

  2. 02

    Name the connection

    Typing a label in Connection name is optional, but it helps when several Zoho accounts are linked. Leave Show Advanced Settings closed unless your company uses its own custom Zoho app.

  3. 03

    Save and accept

    Click Save. Zoho then asks you to confirm the access: click Accept. The connection now appears in the field, and every Zoho Cliq module of your scenarios can reuse it.

First scenario

Build your first scenario with Zoho Cliq

GoalWhen something happens in another app, Make posts a message about it in a Zoho Cliq channel.

  1. 01

    Create the scenario

    On the Scenarios page, create a new scenario and click the + to add the first module. Since Zoho Cliq has no trigger, pick the app where the event happens, such as your form or CRM tool.

  2. 02

    Add the Zoho Cliq module

    Click the + on the right of that first module, search for Zoho Cliq and choose Post Message to a Channel. Select or create your connection as shown above.

  3. 03

    Write the message

    Give the channel's unique name, then compose the text. Click in the message field and map values from the first module, such as a customer name, so each post describes the actual event.

  4. 04

    Test with Run once

    Click Run once. Make executes the scenario one time and shows the bundles, the items passed between modules. Check the channel in Zoho Cliq to see how the post reads.

  5. 05

    Schedule and switch on

    Open the clock on the first module, keep the default of every 15 minutes or change it, then switch the scenario on. If the first app has an instant trigger, it starts the scenario as soon as the event occurs.

Modules

What each Zoho Cliq module does

Zoho Cliq gives you 9 modules. For each one: what it does for you, when to reach for it, and what to watch out for.

Zoho Cliq1

Add a User

Action

In Make“Creates a new user.”

New teammates get their Zoho Cliq account as soon as your onboarding flow says so, without an admin creating it by hand. The module creates one user for each bundle it receives.

When to use it
a hire is confirmed in your HR tool and the person needs Cliq access on their first day.
Watch out
every incoming bundle becomes a new account, so test with Run once on a single record first.
Zoho Cliq2

Get a User

Action

In Make“Get details of a particular user.”

Brings the details of one specific Zoho Cliq user into your scenario, so the modules that follow can map them instead of you typing anything.

When to use it
you already know which colleague is concerned, for instance the owner of a ticket, and want their profile before messaging or updating them.
Watch out
it targets a single known user; when you are not sure which account it is, start with Search Users instead.
Zoho Cliq3

Make an API Call

Action

In Make“Performs an arbitrary authorized API call.”

Fills the gaps left by the other eight modules by calling any endpoint of the Zoho Cliq API, reusing the connection you already created.

When to use it
the action you need is not in the module list but the Zoho Cliq API offers it.
Watch out
you build the request yourself, so it demands more care than a ready-made module; read what comes back in Run once before relying on it.
Zoho Cliq4

Post Direct Message

Action

In Make“Sends a message to a user by giving the email ID.”

Reaches one person privately in Zoho Cliq, addressed by their email, so the right colleague hears about an event without pinging a whole channel.

When to use it
a deal gets assigned in your CRM, or an approval is waiting on one manager.
Watch out
map the email address from an earlier module rather than typing it, then confirm in Run once that the bundle carries the address you expect.
Zoho Cliq5

Post Message to a Bot

Action

In Make“Sends message to the Bot, using bot unique name.”

Delivers a message to one of your Zoho Cliq bots, chosen by its unique name, which keeps automated notices in a bot conversation instead of a busy team channel.

When to use it
your team already follows a dedicated bot for alerts and you want Make's updates to land there as well.
Watch out
the module asks for the bot's unique name, so have it at hand before filling the fields.
Zoho Cliq6

Post Message to a Channel

Action

In Make“Posts message in a channel using unique name.”

Shares an update in a Zoho Cliq channel so everyone in it sees the same news together, with text built from data of earlier modules.

When to use it
a new order, a closed support ticket or a published article deserves a mention in the team channel.
Watch out
each bundle posts one message, so a search returning several items upstream produces several posts; the channel is picked by its unique name.
Zoho Cliq7

Update a User

Action

In Make“Updates a users details.”

Keeps a Zoho Cliq profile in line with the rest of your tools by editing the details of a user who already exists.

When to use it
someone's record changes in your HR tool, after a team move for example, and Cliq should show the same information.
Watch out
place Get a User or Search Users before it, so you know exactly which account the change will touch.
Zoho Cliq8

Upload a File

Action

In Make“Uploads a new file to bot, channel, chat or user.”

Sends a file into Zoho Cliq, to a bot, a channel, a chat or a single user, so a document travels together with the news about it.

When to use it
an invoice is generated or a signed contract lands in cloud storage, and the people involved should receive the file itself.
Watch out
on the Free plan Make handles files up to 5 MB, so check your plan before sending larger exports.
Zoho Cliq9

Search Users

Search

In Make“Searches for users or lists them all.”

Finds users in your Zoho Cliq organization, or lists all of them, so your scenario knows who to message or update next.

When to use it
you need several people at once, or you do not know yet which account is the right one.
Watch out
the search can return zero, one or many bundles; each following module then runs once per user, and every run counts as an operation on your plan.
Need help

Need help automating Zoho Cliq with Make?

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FAQ

Zoho Cliq and Make: common questions

01Is the Zoho Cliq Make integration free?
Yes. Zoho Cliq is a standard Make app, available from the Free plan onward. The Free plan allows 2 active scenarios, a minimum interval of 15 minutes between scheduled runs, 5 minutes of execution per run, files up to 5 MB and 512 MB of data transfer. Paid plans (Core, Pro, Teams and Enterprise) lower the minimum interval to 1 minute, remove the cap on active scenarios and allow 40 minutes of execution. Usage is counted in credits, meaning operations, every month. Your Zoho Cliq subscription itself is a separate matter.
02What do you need to connect Zoho Cliq to Make?
A Zoho Cliq account and a Make account. The Make documentation lists no other prerequisite. In any Zoho Cliq module, click Add next to the Connection field, optionally give the connection a name, click Save, then Accept in the Zoho window that opens. Show Advanced Settings is only for companies that use their own custom Zoho app: in that case, paste its client credentials there. Once saved, the connection is reused by every Zoho Cliq module in your scenarios.
03Can Zoho Cliq start a Make scenario instantly?
No. Make offers no Zoho Cliq trigger, so nothing that happens inside Cliq can launch a scenario. You start the scenario another way. The most common is the trigger of the app where the event occurs; if that app has an instant trigger, it calls Make through a webhook as soon as something happens. Otherwise, set a schedule on the first module: a new scenario runs every 15 minutes by default, and the Free plan cannot go below that interval. The Zoho Cliq modules then act further down the chain.
04What if the Zoho Cliq module you need is missing in Make?
Use Make an API Call. It calls any endpoint of the Zoho Cliq API with the connection you already have, which covers actions the other eight modules do not offer. You write the request yourself, so test it with Run once and read the returned bundle before switching the scenario on. The Make documentation gives no numeric limit for this app. Like any module, each call counts as one operation on your plan.
05Should you use Make or n8n for Zoho Cliq?
It depends on your setup rather than on a winner. In Make, Zoho Cliq comes with 9 modules focused on messages, files and users, plus Make an API Call for the rest, and no trigger. The same app often has an n8n node too, so check that its operations cover your case before choosing. A practical criterion: build where your other automations already run, so connections and habits stay in one place, and compare the modules each tool offers for the exact action you need.
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