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Agent Response Zapier integrationAutomate Agent Response with Zapier.

The Agent Response Zapier integration gives you 2 triggers, 1 action and 0 searches. Enough to push every new lead from a form or a property portal into the rest of your tools, and to drop outside enquiries back into Agent Response without retyping them.

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Overview

What the Agent Response Zapier integration actually does

Agent Response is a CRM built for letting and estate agents: it collects the leads that reach an agency and keeps them in one place. Zapier links it to other apps. In practice, two events in Agent Response can start an automation, and one step can write a new lead into it.

Three results you can build on day one. A live lettings channel: New Portal Entry picks up each lead parsed from a portal such as Right Move or On The Market, and a Slack message tells the lettings team who just asked. A clean lead log for the sales manager: Form Completed by Lead catches every Agent Response form a lead fills in, and a row lands in a shared spreadsheet the manager already reads. One inbox for stray enquiries: when a request arrives through a tool that is not Agent Response, Create Enquiry files it in the right office, so negotiators work from a single list.

Now the limits, because they shape everything. Both triggers check on a timer, there is no instant one, so a free plan sees new leads up to 15 minutes late. There is no search, so a Zap cannot look up an existing lead before acting. And the single action only creates: nothing updates, closes or deletes an enquiry from Zapier.

Hack'celeration has no n8n or Make page for Agent Response yet. If you are weighing platforms, the Make vs Zapier comparison sets out the criteria, and the Zapier review covers the tool itself.

Vocabulary

Zapier words, in plain English

Seven terms come back on every line of this page. Here they are once, so nothing below needs a second explanation.

Zap
The automation you build: one event that starts it, then one or more steps that run each time that event happens.
Trigger
The event that starts the Zap, here a lead form or a portal lead in Agent Response. Once the Zap is on, Zapier waits for it.
Action
What the Zap does after it starts: it writes, sends or moves something for you, such as filing an enquiry in Agent Response.
Task
What Zapier bills you for: one action that completed successfully. Your plan's monthly count is a count of these.
Polling vs instant
A polling trigger is checked on a timer, an instant one is pushed by the app the moment it happens. Both Agent Response triggers poll.
Filter
A step that lets the Zap continue only when what arrived matches your condition, and stops it quietly otherwise.
Connection
Your Agent Response account linked to Zapier once, then reused by every step in every Zap that touches Agent Response.
Cost

What it really costs to run

Agent Response is not a premium app, so it works on the free plan. The bill comes from actions, never from the trigger.

  • Free plan100 tasks a month, unlimited Zaps
  • Free plan Zap size2 steps: one trigger, one action
  • Premium appNo
  • Trigger cost0 tasks

Zapier counts a task only when an action succeeds. Checking for new leads is free, however often it happens, and an action that fails is not counted. A three-action Zap uses three times the tasks of a one-action Zap. The free plan stops at two steps: one trigger, one action. Add a filter or a second action and the Zap becomes multi-step, which needs a paid plan. One Zap per lead source is often the cheapest setup: a portal Zap and a form Zap each stay at two steps.

Connect

Connect Agent Response to Zapier in 3 steps

  1. 01

    Open your connections

    In your Zapier account, go to the Apps page and click + Add connection. You need an Agent Response account first, with access to the offices you want the Zap to touch.

  2. 02

    Pick Agent Response

    Type Agent Response in the search box of the dialog, select it in the list, then click Add connection. A new browser tab opens on the Agent Response side.

  3. 03

    Sign in and grant access

    Log in to Agent Response in that tab and allow Zapier to reach the account. The connection is then saved, and every later Zap reuses it without asking again.

First Zap

Your first Zap: portal leads straight to the lettings team

GoalEach lead parsed from a property portal shows up as a message in the team's Slack channel.

  1. 01

    Create the Zap

    Start a new Zap in the editor. It opens on an empty trigger slot, ready for the app and the event that will start everything.

  2. 02

    Set the trigger

    Choose Agent Response as the app, then the New Portal Entry event, and select the connection you saved in the step above.

  3. 03

    Test the trigger

    Run the test. Zapier brings back the three most recent portal leads on your account, so you map fields from a real lead, not a blank one.

  4. 04

    Add the Slack step

    Add Slack as the action step, pick the lettings channel, and drop the lead details from the trigger into the message text so the team reads them at a glance.

  5. 05

    Test, then publish

    Send one test message and read it in Slack before going further. When it looks right, click Publish to switch the Zap on.

Triggers

Agent Response triggers

2 events start a Zap when something happens in Agent Response. Zapier checks for them at the interval your plan allows.

1

Form Completed by Lead

Polling trigger

In Zapier“Triggers when a lead fills in an Agent Response form.”

Every time someone submits one of your Agent Response forms, this trigger hands the submission to the rest of the Zap. It is the door for leads who came to you directly rather than through a portal.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a valuation request form on your site should reach the branch manager's inbox as a short email, without anyone forwarding it by hand.
Watch out
only forms filled in after the Zap is published count, so older submissions stay where they are.
2

New Portal Entry

Polling trigger

In Zapier“Triggers when a lead has been parsed from a portal such as Right Move, On The Market, etc.”

Portals send leads in their own formats, and Agent Response turns each one into a clean record. This trigger starts the Zap once that parsing is done, so you work with a tidy lead instead of a raw portal email.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a lettings team that wants every Right Move or On The Market enquiry posted in a shared channel so the first free negotiator picks it up.
Watch out
a busy portal day can send a large batch at once, which Zapier may hold back.
Actions

Agent Response action

Agent Response gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Create Enquiry

Action

In Zapier“Adds a new lead into Agent Response.”

Files a new lead inside Agent Response, attached to one of your offices, with the lead's email and the kind of enquiry it is. It is the only way to write into Agent Response from Zapier.

When to use it
leads from a chatbot or a landing page builder end up in the same list as portal leads.
Watch out
Office ID, Lead Email and Type of Enquiry are all required, so a lead without an email cannot be filed.
When it breaks

When the Zap breaks, and why

No help article is attached to Agent Response on Zapier, so the known failure points are the ones every Zap shares.

Four cases come up most. None of them throws an obvious error, which is why they are worth knowing before the first lead goes missing. The Zapier troubleshooting page goes further on reading a failed run.

  • Old leads never show up

    A Zap only reacts to leads that arrive after it is published. Anything already sitting in Agent Response stays there, and moving that backlog is a separate job.
  • A Zap that keeps restarting itself

    If a Zap writes into the very place its own trigger watches, it fires again on its own output, over and over, and eats through your task count fast.
  • A big batch held back

    After a bulk import or a migration, a trigger can suddenly return a huge batch. Zapier's flood protection may hold it back instead of running every item.
  • No duplicates, by design

    On a polling trigger Zapier remembers what it has already seen, so the same lead never starts the Zap twice, even if it still appears in the next check.
Need help

Need help automating Agent Response with Zapier?

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FAQ

Agent Response and Zapier: common questions

01Is the Agent Response Zapier integration free?
Yes, as long as the Zap stays at two steps. Agent Response is not a premium app, so the free plan accepts it, with 100 tasks a month and unlimited Zaps. The catch is the shape of the Zap: one trigger and one action, nothing more. A Zap that sends a portal lead to Slack fits. A Zap that also adds a filter on the enquiry type, or logs the lead in a spreadsheet as a second step, becomes multi-step and needs a paid plan. Price grids change often, so check the current plans page before you commit.
02How many tasks does an Agent Response Zap use?
One task per successful action, and nothing for the trigger. Zapier can check Agent Response for new form entries as often as your plan allows without spending anything. The count starts when an action completes, for example a Slack message posted or an enquiry created. If an action fails, it is not counted. A Zap with three actions uses three tasks per lead, so a Zap that emails the manager, posts in Slack and logs a row costs three times what a single email would. Some apps and actions take more than one task.
03Do Agent Response leads reach Zapier in real time?
No. Both Agent Response triggers poll: Zapier asks the app for new leads at a fixed interval rather than being told the moment they arrive. On the free plan that interval is 15 minutes, on Professional it drops to 2 minutes, and on Team or Enterprise to 1 minute. The type is set by the app itself and cannot be switched to instant from the editor. On a paid plan you can also run a check by hand from the editor when you are testing and do not want to wait.
04What do you need to connect Agent Response to Zapier?
An Agent Response account you can sign in to, and access to the offices and leads you want the Zap to touch. The connection is made once from the Apps page of Zapier: you add a connection, pick Agent Response, sign in in the tab that opens, and allow access. After that, every Zap reuses the same connection. For Create Enquiry, also keep the Office ID of each branch at hand, because the action will not run without it.
05Why does Create Enquiry fail on some leads?
Usually because one of its three required fields is empty. Create Enquiry needs an Office ID, the lead's email and a type of enquiry every time. If the tool that caught the lead sent no email address, the step stops there. Typing a fixed Office ID into the step, instead of taking it from the previous one, at least keeps that field from ever arriving empty. A failed action costs no task, but the lead is not filed either, so check the Zap history after the first days.
06What if the Agent Response operation you need does not exist?
Then Zapier cannot do it for this app today. The integration offers two triggers and one action that creates an enquiry. There is no way to update a lead, mark it as handled, delete it or search for one from a Zap. The practical route is to keep those steps inside Agent Response and let Zapier handle the arrivals only. If the missing step is central to your process, it is worth asking Agent Response whether a fuller connection exists, or comparing how other platforms handle the same app.
07Zapier, Make or n8n for Agent Response?
It depends on the criteria that matter to you, not on a winner. Zapier gives you a ready connection with two lead triggers and one create action, and works on a free plan for two-step Zaps. For Make or n8n, the first thing to confirm is whether either one connects to Agent Response at all. Compare on three things: operations available, how often leads are checked, and what each lead costs to process.