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Detrack Zapier integrationAutomate Detrack with Zapier.
The Detrack Zapier integration has 0 triggers, 1 action and 0 searches. One move, then: an order, a form or a row lands somewhere else, and a delivery job appears in Detrack without anyone on the team retyping the address.
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What the Detrack Zapier integration actually does
Detrack tracks last-mile deliveries and collects proof that each parcel arrived. Zapier, a tool that links apps without code, can push work into it: a step called Create Job opens a new delivery in the Detrack Dashboard every time something happens in another app you use.
Three results people usually chase with it. First, a shop order that turns into a delivery job on its own, so the dispatcher stops copying addresses from one screen to the next. Second, a booking form for a pickup or a drop-off that lands straight in the driver's list. Third, a row added to a shared sheet by the sales team that becomes a scheduled job. All three rely on the same step, Create Job, fed by a different starting app.
Now the honest part. On Zapier, Detrack only writes. It cannot start a Zap: there is no event like "delivery completed" or "proof of delivery received" to react to. It cannot look up an existing job either, and it cannot edit or close one. If the plan was to send a text when a parcel is signed for, this integration will not get there.
That limit shapes the setup. The Zap always begins in another tool (Shopify, Typeform, Google Sheets, your CRM) and ends in Detrack. The Detrack Make integration page covers the same app on Make. And if Zapier itself is new to you, the Zapier review is a decent place to weigh it first.
Zapier vocabulary in one minute
Eight words come back on every line below. Here they are, in plain English.
- Zap
- The automation you build: one starting event, then one or more steps that run each time that event happens.
- Trigger
- The event that starts a Zap, such as a new order. Once the Zap is on, Zapier waits for it. Detrack offers none.
- Action
- What the Zap does after it starts: it writes, sends or moves something. Here, Create Job is the only one.
- Task
- The unit Zapier bills. One action that completes successfully equals one task, and your plan counts those.
- Polling trigger
- A trigger Zapier checks on a timer. It asks the app for new items at a fixed interval and keeps what it has not seen.
- Instant trigger
- A trigger the source app reports itself, the moment the event happens. Nothing waits for the next timed check.
- Filter
- A step that lets the Zap continue only when the incoming data meets a condition you set, and stops it otherwise.
- Multi-step Zap
- Any Zap with more than one trigger and one action. A filter or a second action turns it into one, and it then needs a paid plan.
What a Detrack Zap costs you
The good news first: Detrack is not a premium app, so it works on the free plan.
- Premium appNo, free plan works
- Free plan100 tasks a month
- Steps on free2 (trigger + action)
- Cost per created job1 task
The trigger in the other app costs nothing, however often Zapier checks it. Each job Detrack accepts counts as one task. A job that fails is not billed. The free plan gives 100 tasks a month and unlimited Zaps, but only two steps per Zap: one trigger, one action. Add a filter to skip some orders and you need a paid plan. How fast the Zap starts depends on the trigger app, using the grid below when that trigger is polled.
Connect your Detrack account to Zapier
- 01
Open the Apps page
In your Zapier account, go to Apps and click + Add connection. A connection is your Detrack account linked once, then reused by every Zap that touches it.
- 02
Find Detrack
Type Detrack in the search box of the dialog, select it, then click Add connection. You need an existing Detrack account at this point, since Zapier only links accounts that already exist.
- 03
Sign in and grant access
Sign in to Detrack in the tab that opens and allow Zapier to reach the account. If the account belongs to a colleague, make sure yours has write access, or Create Job will have nowhere to put its jobs.
Your first Zap: Shopify orders straight into Detrack
GoalEvery paid Shopify order that needs shipping becomes a delivery job in Detrack, with no copy and paste.
- 01
Create the Zap
From your Zapier dashboard, start a new Zap. Pick Shopify as the starting app and New Order as the event, then connect your store.
- 02
Test the trigger
Run the test. Zapier brings back the three most recent orders of the store, so you map fields on a real order instead of an empty template.
- 03
Add a filter (paid plan)
Add a Filter step and point it at the value in the test order that tells local delivery apart from pickup. Pick a text rule for text. On the free plan, skip this step.
- 04
Add Create Job
Add Detrack as the next step, choose Create Job, and fill each field it asks for with values from the Shopify order you tested.
- 05
Test, then publish
Test the Detrack step and check that the job really shows up in the Dashboard. If it does, click Publish to switch the Zap on.
The Detrack action on Zapier
Detrack gives you 1 action. For each one: what it does for you, when to reach for it, and what to watch out for.
Operations index
Create Job
ActionIn Zapier“Creates a Job in the Detrack Dashboard”
Opens a new delivery job in the Detrack Dashboard from data that arrived in an earlier step, so drivers see it without anyone typing it in.
When a Detrack Zap breaks
Zapier attaches no help article to Detrack, so the traps below are the general ones. They still bite.
Most surprises come from the trigger side, not from Detrack. Read these before the first busy day, and keep the Zapier troubleshooting page handy for the rest.
Old orders never arrive
A Zap only reacts to what happens after you switch it on. Orders placed yesterday stay out of Detrack. Moving that backlog is a separate job.A bulk import gets held back
If the trigger app suddenly returns a huge batch, after an import or a migration, Zapier's flood protection can hold those items back instead of creating a job for each.The same order twice
On a polling trigger, Zapier remembers what it has already seen, so one order does not start the Zap twice. A duplicate job usually means two Zaps watch the same source.Tasks vanish fast
A Zap that writes back into the place its own trigger watches sets itself off over and over. Keep the trigger and the output in different spots.
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