FireText Zapier integrationAutomate FireText with Zapier.
The FireText Zapier integration gives you 1 trigger and 3 actions, with 0 searches. Incoming texts start your automations instantly, and other apps can add contacts, send SMS or book a text for later. It runs on the free plan.
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What the FireText Zapier integration actually does
It links your FireText SMS account to the other tools you use, with no code. A Zap (the automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens) listens for texts coming in, or pushes contacts and messages out to FireText.
Three results people usually build first:
A team that sees every reply. New Message fires when someone texts your FireText number or keyword, and the next step posts it where your staff already work. Nobody has to keep the SMS dashboard open.
A list that fills itself. Add Contact drops a mobile number into one of your FireText groups each time a form, a shop or a CRM records a new customer. Your next SMS campaign starts with an up-to-date audience.
Reminders that leave on time. Schedule Message books a text for a date and hour you choose, and Send Message fires one right now. A booking tool can trigger both (a confirmation today, a reminder the day before).
What Zapier does not do here: there is no search step for FireText, so a Zap cannot look up an existing contact or check whether a number is already in a group. There is also no trigger for sent messages, delivery reports or new contacts. Only incoming texts start a Zap.
If you are weighing tools, the FireText Make integration page covers the same app on Make, and n8n vs Zapier compares the two platforms in general.
Zapier words in one minute
Six terms come back all over this page. Here they are in plain English.
- Trigger
- The event that starts the Zap. With FireText there is exactly one to pick from: a text landing on your number or keyword.
- Action
- The step that does the work once the Zap is running. On FireText that means adding a contact, sending an SMS or booking one for later.
- Task
- The unit Zapier bills you for. One task is one action your Zap completes successfully, and your plan counts those.
- Polling vs instant
- A polling trigger is checked by Zapier on a timer. An instant trigger is reported by the app itself the moment the event happens.
- Filter
- A checkpoint between steps: if the incoming text does not match your condition, say a word it must contain, the run ends there.
- Connection
- Your FireText account linked to Zapier once, then reused by every step that talks to FireText, in any Zap you build.
What a FireText Zap really costs
The trigger never costs a task. You pay for actions, and only the ones that work.
- TriggerFree, never counted
- Each successful action1 task
- Free plan100 tasks a month, 2-step Zaps
- Premium appNo
Each action that succeeds counts as one task, so a Zap with three actions eats three times as much as a Zap with one. A failed action is not counted. The free plan gives you 100 tasks a month and unlimited Zaps, but only two steps per Zap: one trigger, one action. Add a filter or a second action and it becomes a multi-step Zap, which needs a paid plan. FireText is not a premium app, so the free plan accepts it. Separately, FireText takes 1 credit per 160 characters of SMS, on its own side.
Connect FireText to Zapier in 3 steps
- 01
Open your connections
In your Zapier account, go to the Apps page and click + Add connection. You need a FireText account first, plus access to any group or number you do not own but want the Zap to use.
- 02
Find FireText
Type FireText in the search box of the dialog that appears, pick it from the results, then click Add connection. A new tab opens on the FireText side for the sign-in.
- 03
Sign in and allow access
Log in to FireText in that tab and grant Zapier access to the account. The connection is saved once, and every FireText step in every one of your Zaps can reuse it.
Your first Zap: route keyword texts to Slack
GoalA fitness studio asks members to text WAITLIST to its FireText number to join a class waitlist. Every text that contains the word lands in the front-desk Slack channel.
- 01
Pick the trigger
Create a Zap, choose FireText as the trigger app and New Message as the event. Select your FireText connection, then set the required Keyword (Number) field to the studio's number.
- 02
Test it on a real text
Send one text to your number before testing. The test brings back the three most recent items of the account, so you pick a real message to work with.
- 03
Add the filter
Click the plus icon and add Filter. Pick the message text you saw in the test, a text rule that checks it contains a word, and WAITLIST as the value.
- 04
Post to Slack
Add Slack with Send Channel Message, pick the front-desk channel and map the message content you saw in the test into the text box.
- 05
Test, then publish
Run each step once and read what came back. Then click Publish. With the filter, this is a multi-step Zap, so it runs on a paid plan.
FireText triggers
1 event starts a Zap when something happens in FireText, and one of them is instant: the app calls Zapier straight away, whatever your plan.
New Message
Instant triggerIn Zapier“Triggers when a new SMS message is received on your FireText number / keyword.”
Starts your Zap whenever someone texts your FireText number or one of your keywords. The text itself becomes the material for every step after it, whether you want to alert a person, log the reply or open a ticket.
FireText actions
FireText gives you 3 actions. For each one: what it does for you, when to reach for it, and what to watch out for.
Add Contact
ActionIn Zapier“Adds a new contact to your FireText account.”
Puts a mobile number into one of your FireText groups, ready for the next campaign you send from FireText.
447700000123.Schedule Message
ActionIn Zapier“Schedule a SMS message from your FireText account.”
Books an SMS from your FireText account for a later date and time, so the text waits and leaves on its own.
Send Message
ActionIn Zapier“Send a SMS message from your FireText account.”
Sends an SMS from your FireText account right now, to the mobile you map in the To field.
When a FireText Zap breaks
Zapier links no help article to FireText, so the traps below are the general ones that hit any Zap.
None of these show up as a red error at build time. They show up later, in your task count or in a message nobody received. If one of them already bit you, Zapier troubleshooting is the place to go next.
Old texts are not picked up
A Zap only reacts to what happens after you switch it on. Texts received before that are never replayed; moving the backlog is a separate job.A Zap that sets itself off
If a Zap writes into the very place its own trigger watches, it fires again and again and burns through your task count fast.A sudden flood is held back
When a trigger returns a huge batch at once, after a bulk import for instance, Zapier's flood protection can hold those runs back.The filter never lets anything through
Filter rules are typed. A number rule on a text value, or a text rule on a number, never passes, and the Zap stops silently every time.
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