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LearningSuite Zapier integrationAutomate LearningSuite with Zapier.

The LearningSuite Zapier integration gives you 28 triggers, 53 actions and 5 searches. Nineteen triggers are instant, nine are checked on a timer. Members, courses, groups, hubs, exams and the community are all reachable. Here is what each operation does, what it costs and where it trips.

See the 86 operations

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Overview

What the LearningSuite Zapier integration actually does

LearningSuite is an e-learning platform: courses, members, groups, hubs and a community space. Zapier links it to your other tools in both directions. Events on the platform start automations elsewhere, and records from your other tools can create members, grant courses or post in the community.

Three results people build first. Access granted on its own: an event in another tool runs Create Member, then Add Courses to Member, and the learner gets in without anyone touching the admin zone. Rewards that follow results: Exam Graded fires when an exam is marked, and Add Community Badges to User hands out a badge. Learners who drift get a nudge: User Not Logged in for More Than X Days spots inactive members and Send Login Information mails them a fresh login link.

What Zapier does not do here. Nine triggers are polling ones, so on the free plan they can lag by up to 15 minutes. Most read operations (Get Members, Get Course Progress of Member and the like) sit among the actions, so they cost a task each time they succeed. Some actions need conditions on the LearningSuite side: a published course, a team member as author, or the LearningSuite mobile app for push notifications. And nothing that happened before the Zap went live is picked up.

Still choosing a platform? See our Zapier review, or n8n vs Zapier if n8n is on your shortlist.

Vocabulary

Zapier vocabulary in one minute

Seven words you will meet in the editor, explained once here and used as is afterwards.

Zap
The automation you build on Zapier: one trigger, then one or more actions that run each time the trigger event happens.
Trigger
The event in an app that starts the Zap. Once the Zap is on, Zapier waits for that event to come in.
Action
What the Zap does once started: the step that writes, sends or changes something for you in an app.
Task
The unit Zapier bills: one action your Zap completes successfully. The allowance on your plan is counted in tasks.
Polling vs instant
A polling trigger is checked by Zapier on a fixed timer. An instant trigger is reported by the app the moment the event happens.
Filter
A step that lets the Zap go on only when the incoming data meets the condition you set, and stops it otherwise.
Search step
A step that looks up a record that already exists in an app, so later steps can reuse what it found.
Cost

What a LearningSuite Zap really costs

LearningSuite is not a premium app, so it runs from the free plan. Triggers never cost a task, whether instant or polling: only actions that succeed are billed.

  • TriggerFree, never counted
  • Each successful action1 task, Get actions included
  • Free plan100 tasks a month, two-step Zaps
  • Instant triggers19 of 28, no interval

The free plan gives 100 tasks a month and unlimited Zaps, each limited to two steps: one trigger and one action. A search, a filter or a second action makes the Zap multi-step, which needs a paid plan. Each successful action counts on its own, and with LearningSuite that includes the many Get actions that only read data. A failed action is not counted. The grid below sets how often Zapier checks the nine polling triggers; the nineteen instant ones fire straight away whatever your plan.

Connect

Connect LearningSuite to Zapier in three steps

  1. 01

    Open your connections

    In Zapier, open the Apps page of your account and click + Add connection. A connection is your LearningSuite account linked once and reused by every step that needs it.

  2. 02

    Pick LearningSuite

    Search for LearningSuite in the dialog, select it and click Add connection. A new tab opens on the LearningSuite side, which is where the sign-in happens.

  3. 03

    Sign in and grant access

    Log in to LearningSuite in that tab and let Zapier in. You need a LearningSuite account, plus rights on any course, group, hub or forum you do not own and want the Zap to touch.

First Zap

Your first Zap: hand out a badge when an exam is graded

GoalWhen an exam is graded, the member receives a community badge, but only when the result meets the condition you set.

  1. 01

    Set the trigger

    Create a Zap, pick LearningSuite and Exam Graded. Testing it brings back the three most recent items of the account, so you map on a real graded exam.

  2. 02

    Add the filter

    Click the plus icon, add Filter and fill the three boxes: the field, the rule, the value. A number rule only works on numbers, so pick the type that matches.

  3. 03

    Add the badge

    Add Add Community Badges to User. Map the member into User Id and pick the badge in Community Badge IDs; both are required.

  4. 04

    Test every step

    Run each step once and read what came back. The test gives a real badge to the test member, so use an account you can clean up afterwards.

  5. 05

    Publish

    Click Publish to switch it on. The filter makes this a multi-step Zap, so it runs on a paid plan, at one task per badge awarded.

Triggers

LearningSuite triggers on Zapier

28 events start a Zap when something happens in LearningSuite, and 19 of them are instant: the app calls Zapier straight away, whatever your plan.

1

Agent Action Executed

Instant trigger

In Zapier“Triggers when an AI agent executes an agent action (e.g. dissatisfied user, support request).”

When one of your LearningSuite AI agents carries out an agent action, such as flagging a dissatisfied user or a support request, this starts your Zap with the details. It turns the agent's judgement into a job for a human.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a support request spotted by the agent should open a ticket or ping someone in another tool.
Watch out
it only reports actions your agents are set up to run, so the agent configuration decides what arrives.
2

AI Agent Limit for Inaccessible Course Content Exceeded

Instant trigger

In Zapier“Triggers when an AI agent response hits the inaccessible course content limit.”

A narrow but useful alarm: it fires when an AI agent's answer runs into the limit set for course content the learner cannot access. In plain terms, someone keeps asking about material they are not enrolled in.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
such questions can signal interest in a course, so alert sales or the course owner.
Watch out
it only fires on this inaccessible-content limit, not on the agent's other answers.
3

Bundle Created

Polling trigger

In Zapier“Triggers when a new Bundle has been created”

Picks up each new bundle, the sets that open access to courses, as soon as Zapier spots it on the platform.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new bundle should appear in your catalogue sheet or be announced to your sales team without someone copying it across.
Watch out
because Zapier checks on a timer, a bundle created just after a check waits for the next one; on the free plan that can mean a delay of up to 15 minutes.
4

Community Post Commented

Instant trigger

In Zapier“Triggers when a comment is created on a community, which fulfills the filter criteria.”

Fires on each comment written in your community that matches the filter criteria you set on the trigger. You can follow discussions without living in the community feed.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
moderators or tutors want a heads-up in their own tool when learners reply on certain posts.
Watch out
pairing it with Create Community Post Comment and the option Enable Webhook Triggering switched on can create an endless loop of comments.
5

New Community Area

Polling trigger

In Zapier“Triggers when a new community area is created”

Notices every new area added to your community, the level that groups forums.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
you keep a map of your community structure in a document or sheet and want it updated without manual checks.
Watch out
it only sees areas; forums created inside them come through New Community Forum.
6

New Community Badge

Polling trigger

In Zapier“Triggers when a new community badge is created”

Each time a new community badge is created on the platform, Zapier picks it up on its next check and starts the Zap with that badge.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
you track the badges you can award in a sheet, so other Zaps can reuse their IDs with Add Community Badges to User.
Watch out
it reports badge creation, not badge awards; nothing here tells you who received a badge.
7

New Community Forum

Polling trigger

In Zapier“Triggers when a new community forum is created”

Spots forums freshly created inside your community areas and passes each one to the next step.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new forum should be announced to members elsewhere, or logged so the team knows where discussions now happen.
Watch out
the forum ID it returns is the one Create Community Post needs, so store it if you plan to post there automatically later on.
8

Community Post Created

Instant trigger

In Zapier“Triggers when a new community post is created.”

Starts the Zap whenever someone publishes a new post in the community, with the post details ready to map.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you want new questions from learners copied into the tool where tutors actually work, so none stays unanswered.
Watch out
if a Zap of yours also creates posts with Create Community Post, those posts arrive here too, so filter them out to avoid reacting to your own automation.
9

Community Post Moderated

Instant trigger

In Zapier“Triggers when a community post was moderated (either accepted or rejected)”

Reacts to moderation decisions: a post that was accepted or rejected sets it off, with the outcome attached.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you want a log of moderation decisions, or to tell the author through another channel why a post did not go live.
Watch out
accepted and rejected posts both come through, so add a filter if only one of the two outcomes matters for your Zap.
10

Course Member Added

Instant trigger

In Zapier“Triggers when a member is initially added to a course.”

Tells you when a member joins a course for the first time. You choose the course on the trigger, so each Zap watches one course.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a new enrolment should update your CRM, start an onboarding sequence or notify the course owner.
Watch out
the Course field is required and it fires only on the first addition, so someone removed and added back later does not set it off again.
11

Course Progress Changed

Instant trigger

In Zapier“Triggers when the course progress of a member reaches or passes the configured threshold from below. Does not trigger if course progress of respective member is initially (or at the time of the progress update) already above the threshold.”

Fires when a member's progress in a course reaches or crosses a threshold you set, between 1 and 100, from below. It is the cleanest way to catch a milestone such as halfway or completion.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
send a certificate or a congratulation once progress hits 100.
Watch out
type the threshold without the percent sign, and members already above it when it is set never trigger it.
12

Course Updated

Instant trigger

In Zapier“Triggers when a Course is updated”

Runs every time the course you pick on the trigger is changed, so the rest of your stack learns about edits as they land.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
keep a course catalogue, a website listing or an internal changelog in step with what is actually in LearningSuite.
Watch out
the Course field is required, so one Zap watches one course; covering several courses means several Zaps.
13

Custom Field Value Changed

Instant trigger

In Zapier“Triggers when a Custom Field value is changed (initially set or updated)”

Catches changes to custom field values on members, both the first time a value is set and every later update.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
custom fields hold data your CRM or HR tool also needs, such as a department or a status, and you want both sides aligned.
Watch out
if a Zap writes those fields back with Update Custom Fields, it sets this trigger off again and can loop.
14

Custom Popup Created

Polling trigger

In Zapier“Triggers when a new Custom Popup has been added to the platform”

Picks up new custom popups added to the platform, the messages you show members inside LearningSuite.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
you keep a list of popup IDs so that Trigger Popup steps in other Zaps can reference the right one without digging through the admin zone.
Watch out
creation is all it reports; how members react to the popup comes through Custom Popup Interaction instead.
15

Custom Popup Interaction

Instant trigger

In Zapier“Triggers when a Member interacts with a Custom Popup which is shown to him.”

Popups become small in-app surveys or calls to action with this one: it goes off when a member interacts with a custom popup shown to them.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a member clicks on an offer or answers a question in a popup, and you want that answer in your CRM or sheet.
Watch out
only members who actually saw the popup can interact, so pair it with Trigger Popup if you show popups by automation.
16

Exam Completed

Instant trigger

In Zapier“Triggers when a Member finishes an Exam”

Signals that a member has finished an exam. Finishing is not the same as being graded: this fires on submission.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a tutor should be told that an exam is waiting for review, or a manager that a team member has sat the test.
Watch out
if you need the score or the pass mark, wait for Exam Graded instead, since the grade may not exist yet at this point.
17

Exam Graded

Instant trigger

In Zapier“Triggers when an Exam is graded (either manually or if automatically gradeable)”

Kicks in when an exam gets its grade, whether a person marked it or LearningSuite graded it automatically.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
results should go to a manager, a certificate tool or a badge, as soon as they exist.
Watch out
manually graded exams fire only when the marker finishes, which can be long after the member submitted, so do not promise learners an instant result.
18

Group Created

Polling trigger

In Zapier“Triggers when a new Group has been created.”

Reports each new group set up on the platform, on Zapier's next check.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
groups mirror teams or cohorts, and you want the new one recorded in your HR tool or a planning sheet straight after it appears.
Watch out
groups created by your own Zaps with Create Group show up here too, so plan for that if both Zaps touch the same place.
19

Group User Access Changed

Instant trigger

In Zapier“Triggers when a member is manually added or removed from a group”

Group membership edits made by hand land here, in both directions: a member added to a group, or one removed from it.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
group membership drives access, and another tool, such as a mailing list or a team chat, should follow the same membership.
Watch out
the description speaks of manual changes, so do not count on it to report changes your Zaps make with Add Members to Groups.
20

Lesson Completed

Instant trigger

In Zapier“Triggers when a Lesson has been completed by a member”

Each lesson a member completes starts the Zap, so you get progress at the finest level the platform offers.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a specific lesson unlocks something elsewhere, such as a follow-up email, a call booking or a form to fill.
Watch out
busy courses produce many completions, and every action after this trigger costs a task, so filter on the lessons that really matter.
21

Member Activation Status Changed

Instant trigger

In Zapier“Triggers when a member is activated or deactivated.”

Lets you know when a member is switched on or off: activation and deactivation both arrive here.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
a deactivated learner should also lose access to tools outside LearningSuite, or a reactivated one get it back.
Watch out
Activate/Deactivate Member in another Zap changes this status too, so check that two Zaps are not switching the same person back and forth.
22

New Access Request

Instant trigger

In Zapier“Triggers when a user requests access to a module in the course”

A user asking for access to a module of a course sets this off. The course is chosen on the trigger and is required.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
requests should reach the person who decides, in the tool they check, and the answer can then flow back through Change Module Access for Member.
Watch out
one Zap covers one course, so busy catalogues need one Zap per course.
23

New Feedback

Instant trigger

In Zapier“Triggers when a user submits a new feedback”

Collects every piece of feedback a user submits on the platform and sends it on.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
feedback should land in the place your team reviews it, whether a sheet, a board or a support tool, rather than wait in the admin zone.
Watch out
nothing on the Zapier side sorts good from bad feedback, so add a filter if only some of it should go to a given team.
24

New Login

Instant trigger

In Zapier“Triggers when a Member does a login”

Goes off every time a member logs in. Simple, and frequent.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
you want a last-seen date in your CRM, or to know when a specific learner finally comes back.
Watch out
on a busy platform this trigger fires constantly, and every action behind it costs a task, so filter hard or your monthly allowance disappears quickly.
25

Submission Created

Instant trigger

In Zapier“Triggers when a member submits a new interactive task like a file, audio, video or text response.”

Hand-ins start this one: a member delivers an interactive task, be it a file, an audio or video recording, or a text answer.

How it fires
the app tells Zapier the moment it happens, so the Zap starts right away, whatever your plan.
When to use it
tutors should be told that work is waiting, or submissions copied to a review board.
Watch out
all submission types come through the same trigger, so filter if a reviewer only handles one kind of task.
26

Team Member Created

Polling trigger

In Zapier“Triggers when a new team member (user with admin zone access) has been added to the platform.”

Notices new team members, the users who get access to the admin zone, on Zapier's next check.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
a new admin should also get set up in your other tools, or the account owner should hear about every new admin for security reasons.
Watch out
regular learners do not appear here; Member Created covers those, so pick the trigger that matches the population.
27

Member Created

Polling trigger

In Zapier“Triggers when a new member has been added to the platform”

Reports every new member added to the platform, whoever or whatever added them.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
your CRM or mailing tool should know about each new learner, even when the account was created by hand in LearningSuite.
Watch out
members created by your own Zaps with Create Member also show up here, so avoid a Zap that creates members from this trigger.
28

User Not Logged in for More Than X Days

Polling trigger

In Zapier“Triggers when a user has not logged in to the platform for more than the specified amount of days”

Finds users who have not logged in for longer than the number of days you set. You also choose whether people who never logged in at all should count.

How it fires
Zapier goes and looks at regular intervals, and how often depends on your plan: every 15 minutes on the free one.
When to use it
win back drifting learners with a reminder or a fresh login link.
Watch out
both settings are required; include never-logged-in users and new accounts may be nudged before they had a chance to start.
Actions

LearningSuite actions on Zapier

LearningSuite gives you 53 actions. For each one: what it does for you, when to reach for it, and what to watch out for.

1

Activate/Deactivate Member

Action

In Zapier“A Member gets activated or deactivated”

Switches a member on or off. You pick the member and the action to apply.

When to use it
a subscription ends or restarts in your billing tool and access should follow.
Watch out
it sets off Member Activation Status Changed, so do not build a Zap that reacts to that trigger with this action.
2

Add Bundles to Group

Action

In Zapier“Adds Bundles to an existing Group”

Adds bundles to an existing group, so its members get access in turn.

When to use it
a client company signs for a package and its whole group should get it.
Watch out
the group must already exist; pair it with Find Group if the previous steps do not carry the group.
3

Add Bundles to Member

Action

In Zapier“Adds Bundle Access for a specific Member”

Grants a member access to one or more bundles, from the user ID and the bundles chosen.

When to use it
a customer buys a package in your shop and should get the whole bundle.
Watch out
Unlimited Access overrides any end date already on that member's bundle access and makes it last forever.
4

Add Community Badges to User

Action

In Zapier“Adds Community Badges to an User”

Assigns one or more community badges directly to a user, from the user ID and the badge IDs.

When to use it
reward a graded exam, a finished course or a contribution spotted in another tool.
Watch out
this creates a direct assignment, which is the only kind Remove Community Badges From User can later undo.
5

Add Courses to Member

Action

In Zapier“Adds Courses to a Member”

Gives a member access to one or more courses, from the user ID and the courses picked.

When to use it
a payment or an approval in another tool should unlock courses right away.
Watch out
Login Link in Course Email adds a login link for members who never logged in, and that email may also go out within the first 24 hours after the account was created.
6

Add Courses to Group

Action

In Zapier“Adds a Group to a Course”

Attaches one or more courses to a group, so every member of that group gets them.

When to use it
a team or cohort should receive a new course in one move instead of member by member.
Watch out
members get the usual new course email unless you tick Disable Course Access Notification Email.
7

Add Members to Groups

Action

In Zapier“Adds Members to Groups”

Puts one or more members into one or more groups at once; both lists are required.

When to use it
someone joins a team in your HR tool and should inherit the courses of the matching group.
Watch out
if those groups carry courses, the course access email goes out unless you switch it off on the step.
8

Append Custom Field Files

Action

In Zapier“Append one or more files to a custom field file value.”

Adds one or more files to a member's file-type custom field, keeping the files already there.

When to use it
a certificate or a signed document produced elsewhere should be stored on the member's profile.
Watch out
the user ID is required, so add a search step if your trigger only carries an email.
9

Get Bundles of Member

Action

In Zapier“Get all Bundles a Member is assigned to”

Lists every bundle a member is assigned to, from the member's user ID.

When to use it
before granting a new bundle, to check what the person already has.
Watch out
it reads only, but as an action it still uses a task every time it succeeds.
10

Get Courses From Member

Action

In Zapier“Gets all courses a member is assigned to with progress and access information”

Returns all courses a member is assigned to, with progress and access details.

When to use it
a support or account manager tool should show a learner's full course list on demand.
Watch out
the user ID is required, so a search by email often comes first.
11

Get Course Progress of Member

Action

In Zapier“Gets the overall progress of a Member in a Course.”

Reads a member's overall progress in one published course.

When to use it
a manager report or a certification check needs the number at a given moment rather than on each change.
Watch out
the course you read must be a published one.
12

Create Community Post

Action

In Zapier“Create a community post. May also be an answer in a discussion.”

Publishes a post in a community forum, or an answer in a discussion. You need the author, the forum and the post content.

When to use it
announcements written elsewhere should appear in the community without copy and paste.
Watch out
the author must be a team member with access to the target forum, not a regular member.
13

Create Community Post Comment

Action

In Zapier“Comments on a community post. Either on the post or as answer to another comment.”

Writes a comment on a post, or a reply to another comment, as a team member who can see that post. Forum, post, author and text are required.

When to use it
an automatic first answer under new questions.
Watch out
Enable Webhook Triggering combined with the Community Post Commented trigger can start an endless loop.
14

Create Group

Action

In Zapier“Creates a group”

Sets up a new group from a group name, the only required field.

When to use it
a new team, client or cohort created elsewhere needs a matching group before members and courses are attached.
Watch out
run Find Group first, or use its find-or-create variant, so you do not end up with two groups of the same name.
15

Create Hub

Action

In Zapier“Creates a Hub from a Template”

Builds a hub from one of your templates. Title, internal name, template, sort index and publish choice are all required.

When to use it
each new client or program should get its own hub without an admin assembling it by hand.
Watch out
if you choose not to publish the hub, members cannot access it until someone does.
16

Give Hub Access

Action

In Zapier“Add Users, Groups and Bundles to Hub”

Opens a hub to users, groups and bundles; the hub itself is the required field.

When to use it
a newly created hub should immediately be visible to the right people.
Watch out
access to a hub that was never published still leaves members facing a closed door, so check its publish status first.
17

Create Lesson

Action

In Zapier“Creates a lesson in the provided section. Videos are processed asynchronously, therefore the thumbnail, lesson duration and returned paths might not be available immediately.”

Adds a lesson to a course from a course and a lesson name. Videos are processed in the background, so thumbnails, duration and paths may not be ready straight away.

When to use it
content produced in another tool should land in a course automatically.
Watch out
Immediately Publish Course also publishes any other pending changes to that course.
18

Create Member

Action

In Zapier“Creates a Member with Email, Firstname and Lastname and sends out the Login information to the Member”

Opens a member account from an email, a first name and a last name, all required, and sends the login details to the person.

When to use it
a purchase, a hire or a form in another tool should turn into a LearningSuite account.
Watch out
tick Do not send welcome email if another step sends access, or the member gets two messages.
19

Delete Group

Action

In Zapier“Deletes a Group with the given id.”

Erases the group or groups you specify in the Group field, the only required one on this step.

When to use it
cleaning up cohorts or client groups once a program or contract is over.
Watch out
check which members and courses the group carries before deleting it.
20

Delete Member

Action

In Zapier“Deletes a Member, which is not reversible”

Permanently deletes a member, from their ID. There is no way back.

When to use it
a data deletion request processed in another tool must also reach LearningSuite.
Watch out
if you only want to cut access, Activate/Deactivate Member is the reversible option.
21

Delete Popup Trigger

Action

In Zapier“Deletes a trigger which would show a Popup to a Member”

Cancels a pending popup display for a member, from the popup ID and the member ID.

When to use it
a Zap triggered a popup, but the member already acted elsewhere and should not see it any more.
Watch out
it removes the trigger for that member only; the popup itself stays on the platform.
22

Get Community Areas

Action

In Zapier“Gets all community areas paginated”

Lists all community areas, page by page.

When to use it
finding the area ID before listing its forums, or documenting your community structure.
Watch out
results come in pages, so a large community may not fit in a single run.
23

Get Community Forums

Action

In Zapier“Get all Community Forums, optionally filtered by Area ID - paginated”

Lists community forums, optionally only those of one area, page by page.

When to use it
getting the Forum ID that Create Community Post requires.
Watch out
filter by area ID when you can, to keep the result short and easy to map.
24

Get Community Posts

Action

In Zapier“Get all published Community Posts”

Retrieves all published community posts. It takes no input, so any trigger can feed it.

When to use it
a regular digest of community activity sent to your team or archived in a document.
Watch out
only published posts come back; posts awaiting moderation do not.
25

Get Members

Action

In Zapier“Get all Members with optional filters”

Returns all members, with optional filters, and can include each member's groups.

When to use it
a periodic export of your learner base to a sheet or a reporting tool.
Watch out
members who never logged in are left out by default; switch on Include never logged in members to see everyone.
26

Get Members of Course

Action

In Zapier“Get all Members of a Course”

Lists the members of one course, optionally with their progress.

When to use it
a trainer wants the class list, with progress, sent before each session.
Watch out
the course is required and must be published; Get Published Courses gives you the list of those that are.
27

Get Modules of Course

Action

In Zapier“Get all modules of a course, with the default content drip”

Lists all modules of a course with the default content drip, from the course ID.

When to use it
building a module overview in another tool, or finding the module a later step needs.
Watch out
this is the default schedule; individual exceptions appear with Get Modules of Course for Member.
28

Get Modules of Course for Member

Action

In Zapier“Get all modules of a course, with the content drip access information for the specified member.”

Shows all modules of a course with the content drip access that applies to one member.

When to use it
checking whether a module is open for a specific learner before telling them to start it.
Watch out
the member ID and the course ID are both required.
29

Get Published Courses

Action

In Zapier“Get all published courses”

Fetches every published course on the platform, without any field to fill.

When to use it
keeping a catalogue page or a sales sheet in line with what is live.
Watch out
drafts are not included, which is usually what you want for a public list.
30

Get Team Members

Action

In Zapier“Get all Team Members”

Retrieves all team members, the people with admin zone access. It takes no input at all, so it can run right after any trigger.

When to use it
an access review where someone must confirm who can administer the platform.
Watch out
learners are not in this list; Get Members covers them.
31

Require User by ID

Action

In Zapier“Require User by the ID”

Fetches one user by ID and can include the groups they belong to. Unlike a search, it sits among the actions.

When to use it
a trigger gives you a user ID and the next step needs the full record.
Watch out
Include Groups only matters for members, not for team members.
32

Get Custom Field Store for User

Action

In Zapier“Retrieve the custom field store for a specific user. This is considered an advanced action.”

Reads the raw custom field store of one user, which LearningSuite itself labels as an advanced action.

When to use it
you need data that the simpler values view does not expose.
Watch out
for everyday use, Get Custom Field Values for an User is easier to map.
33

Get Custom Field Values for an User

Action

In Zapier“Retrieve the custom field values for a specific user with profile.”

Returns the custom field values of a user who has a profile, from the user ID.

When to use it
another tool needs a member's department, cohort or any other custom data.
Watch out
it reads values only; writing them back is the job of Update Custom Fields.
34

Get Course Information of Member

Action

In Zapier“Check if a Member has Access to a Course and whats his current progress in the Course.”

Checks whether a member has access to a course and where they stand in it.

When to use it
before sending a reminder, to make sure the person can actually open the course.
Watch out
both member and course are required; map IDs from earlier steps rather than typing them.
35

Get Lesson Progress of Member

Action

In Zapier“Get the progress of a Member for a specific Lesson within a Course.”

Gives a member's progress on one lesson. It needs the member, the published course, the module and the lesson.

When to use it
a coach wants to know if a key lesson was done before a session.
Watch out
the four fields are chained, so pick course, then module, then lesson.
36

Get Module Progress of Member

Action

In Zapier“Get the progress of a Member for a specific Module within a Course.”

Returns a member's progress on one module of a published course.

When to use it
a module gates a live workshop and you need to know who is ready.
Watch out
member, course and module are required, and the course has to be published.
37

Publish Course

Action

In Zapier“Publishes pending changes of a course and updates the selected course instance to the new version.”

Publishes the pending changes of a course and moves the chosen course instance to the new version.

When to use it
right after lessons were created or updated by automation, so members see the new version.
Watch out
it publishes every pending change, including edits made by hand; Show Version Notes to Students also emails members.
38

Remove Member From Bundles

Action

In Zapier“Removes the Members access from the given Bundles”

Removes a member's access to one or more bundles; user and bundles are required.

When to use it
a package subscription ends and the member's bundle access should close.
Watch out
for courses granted one by one, the dedicated action is Remove Courses From Member.
39

Remove Community Badges From User

Action

In Zapier“Removes Community Badges from an User”

Takes community badges away from a user, from the user and the badge IDs.

When to use it
a badge tied to a status, such as an active subscription, should go when the status ends.
Watch out
it only removes badges assigned directly; badges coming through groups or bundles stay.
40

Remove Courses From Member

Action

In Zapier“Removes the Courses Access from a Member”

Takes away a member's access to the courses you select.

When to use it
a refund or a cancelled subscription in your billing tool should close access to what was bought.
Watch out
bundles and groups have their own removal actions, Remove Member From Bundles and Remove Members From Groups, so check where the access comes from.
41

Remove Custom Field Files

Action

In Zapier“Remove one or more files from a custom field file value.”

Deletes one or more files from a member's file-type custom field.

When to use it
an expired document should disappear from the profile when your other tool marks it as outdated.
Watch out
Remove All Files clears a multi-file field completely, so use it only when that is what you mean.
42

Remove Hub Access

Action

In Zapier“Remove Users, Groups and Bundles from a Hub”

Withdraws users, groups and bundles from a hub, the required field being the hub itself.

When to use it
a client contract ends and its hub should close to its people.
Watch out
the hub stays in place; only who can see it changes.
43

Remove Members From Groups

Action

In Zapier“Removes Members from Groups”

Pulls the selected members out of every group you list in the step.

When to use it
someone leaves a team or client account and should lose the group's courses.
Watch out
each selected member leaves all the listed groups at once, so double-check both lists before publishing.
44

Reset Course Progress of Member

Action

In Zapier“Reset the Course progress of a Member for selected content or the whole Course.”

Wipes a member's progress on selected content of a published course, or on the whole course.

When to use it
refresher training where people must go through the material again.
Watch out
there is no undo on the Zapier side, so test with a dummy member before running it on real learners.
45

Send AI Agent Message

Action

In Zapier“Send a message to an AI agent and get the response. May also initiate a new chat.”

Sends a message to one of your AI agents on behalf of a user and returns the reply. It can also start a new chat.

When to use it
route a question from another channel to the agent and pass the answer back.
Watch out
End Chat closes the conversation without any agent reply; use concierge as the ID for the global agent.
46

Send Login Information

Action

In Zapier“Send an email notification with the login link to the user.”

Emails a user their login link; the user is the only required field.

When to use it
after User Not Logged in for More Than X Days, or when someone tells support they lost their access.
Watch out
Create Member already sends login details unless you switch that off, so avoid doubling the email in the same Zap.
47

Send Push Notifications

Action

In Zapier“Send Push Notifications to specified Users and Users of Groups. This action is only available in combination with a LearningSuite mobile App.”

Pushes a notification to chosen users or to the users of groups, with a link that opens when they tap it.

When to use it
an urgent reminder or a new course announcement for mobile learners.
Watch out
it only works if you run a LearningSuite mobile app, and the link URL is required.
48

Set Course Progress of Member

Action

In Zapier“Set the Course progress of a Member for selected content or the whole Course.”

Marks progress for a member on selected content, or sets the whole published course to completed.

When to use it
a learner proved the skill elsewhere, or completed an offline session, and should not redo the content.
Watch out
this can set off Course Progress Changed, so check what other Zaps react to that trigger.
49

Trigger Popup

Action

In Zapier“Trigger a custom popup for a member”

Shows a custom popup to a specific member; member and popup ID are required.

When to use it
invite a learner to a survey or an offer right after a milestone detected by another trigger.
Watch out
get the popup ID from Custom Popup Created or the admin zone, since the step expects the popup ID.
50

Change Module Access for Member

Action

In Zapier“Changes access to a specific module for a Member”

Changes a member's access to a specific module of a course. Course, user and new access are all required.

When to use it
approve a New Access Request, or open a module once a payment or a call has happened.
Watch out
the change applies to that member only, so check the result with Get Modules of Course for Member.
51

Update Custom Fields

Action

In Zapier“Update the values of custom fields for a specific users.”

Writes new values into a user's custom fields; the user is the required input.

When to use it
data held elsewhere, such as a contract type or a cohort label, should be visible in LearningSuite.
Watch out
each change sets off Custom Field Value Changed, so mind the loop if a Zap reacts to that trigger.
52

Update Lesson

Action

In Zapier“Updates a lesson of a course.”

Edits an existing lesson of a course; the course that contains it is required.

When to use it
lesson content maintained in another tool should be pushed to LearningSuite when it changes.
Watch out
course changes usually need publishing before members see them, which is what Publish Course is for.
53

Update User Data

Action

In Zapier“Updates the specified fields of a User”

Changes the fields you specify on a user and leaves the rest as it is. Enabled can also switch the user on or off.

When to use it
names or details change in your CRM or HR tool.
Watch out
the User field is required, so a search step usually comes first.
Searches

LearningSuite searches on Zapier

5 search steps look for data that already exists in LearningSuite, so a later step can use it.

A search step finds a record that already exists so the next steps can use its ID. With LearningSuite, most actions want a user or group ID, so searches often come first. In the action-event list, they sit at the bottom under SEARCH. Three settings decide what happens when the result is not what you expected.

1

Find Group

SearchFind or create

In Zapier“Finds a Group by its name”

Looks up a group by its name and can include the list of its users. The editor also shows Find or Create Group: the same search with the creation box ticked, which makes the group when none matches.

When to use it
before Add Members to Groups, to get the group without duplicates.
Watch out
two groups with the same name trigger the multiple-results setting.
2

Find Team Member by Email

Search

In Zapier“Finds a Team Member by Email”

Finds a team member from an email. Case does not matter, but the address must match exactly.

When to use it
getting the Author User ID a community post or comment needs.
Watch out
a partial address or a typo returns nothing, so decide with the first setting what the Zap should do then.
3

Find Team Member by ID

Search

In Zapier“Finds a Team Member by ID”

Retrieves a team member from their user ID.

When to use it
a trigger carries an admin's ID and the next step needs their name or email.
Watch out
member IDs of regular learners will not match here; use Find Member by ID for those.
4

Find Member by Email

SearchFind or create

In Zapier“Finds a Member by Email”

Finds a member from their email and can include their groups. Its variant Find or Create Member is the same search with creation switched on: if nobody matches, it creates the member.

When to use it
the first step of almost any flow that starts from an email elsewhere.
Watch out
the created member then needs courses or groups, which is a further action.
5

Find Member by ID

Search

In Zapier“Finds a Member by the ID or returns an empty list”

Fetches a member from their ID, or returns an empty list when no one has it. Groups can be included.

When to use it
checking a member still exists before acting on an ID stored in another tool.
Watch out
an empty result is normal for a deleted member, so plan what the Zap does next.

The three settings every search exposes

  1. Successful if no search results are found?
    Left on its default, a search that finds nothing stops the Zap and skips the steps that depended on it. Switched on, the Zap carries on empty-handed.
  2. Create X if it doesn't exist yet?
    Ticking this turns the search into a find-or-create: the setting above disappears and the step asks for what is needed to create the record. LearningSuite offers it on two searches.
  3. If multiple search results are found?
    Three ways out when several records match: keep the first one (the default), stop the Zap, or pass all of them on.
When it breaks

When a LearningSuite Zap breaks

Zapier links no help article to LearningSuite and lists no app-specific rate limit. The cases below come from Zapier's general rules, plus the loop warning LearningSuite puts on one of its own actions.

  • Past events are not picked up

    A Zap only reacts to events after you switch it on. Members, logins and exams from before stay in LearningSuite; moving that history is a separate job.

  • A comment Zap answers itself forever

    Create Community Post Comment with Enable Webhook Triggering on, fed by Community Post Commented, comments on its own comments in an endless loop.

  • A Zap writes where its trigger watches

    Update Custom Fields behind Custom Field Value Changed, or Create Member behind Member Created, sets the trigger off again and burns your tasks.

  • A bulk import is held back

    When a trigger suddenly returns a huge batch, after a mass member import or a migration, Zapier's flood protection can hold it back.

  • Polling triggers seem late

    Nine triggers are checked on a timer, every 15 minutes on Free. Zapier remembers what it saw, so the same item never starts the Zap twice.

  • The filter never passes

    Filter rules are typed: a text rule works on text only, a number rule on numbers only. The wrong type stops the Zap every single time.
Need help

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FAQ

LearningSuite Zapier integration: FAQ

01Is the LearningSuite Zapier integration free?
Yes, LearningSuite is not a premium app, so it works on the free plan. That plan gives you 100 tasks a month and unlimited Zaps, but each Zap stops at two steps: one trigger and one action. Updating your CRM each time a member joins a course fits. Awarding a badge only above a certain grade does not, because the filter makes the Zap multi-step, and multi-step Zaps need a paid plan.
02How many tasks does a LearningSuite Zap use?
One task for each action that succeeds, nothing for the trigger. A Zap that awards a badge after each graded exam uses one task per exam. Watch the Get actions: Get Members, Get Course Progress of Member and the others are actions, so each successful run costs a task even though it only reads data. A failed action is not counted, and frequent triggers like New Login cost nothing on their own.
03Do LearningSuite triggers run in real time?
Nineteen of the 28 do. Those instant triggers, such as Exam Graded, New Login or Course Member Added, fire the moment LearningSuite reports the event, whatever your plan. The other nine, such as Member Created, Group Created or User Not Logged in for More Than X Days, are polling triggers: Zapier checks every 15 minutes on Free, 2 on Professional and 1 on Team and Enterprise. A lightning bolt in the editor marks an instant one.
04What does it take to connect LearningSuite to Zapier?
A LearningSuite account and a Zapier account. Add the connection from the Apps page with + Add connection, pick LearningSuite, sign in in the tab that opens and grant access. The account also needs rights on the courses, groups, hubs and forums your Zaps will touch. For community actions, keep a team member at hand: posts and comments must be authored by one with access to the forum. Ask your platform admin before you build.
05Why does Course Progress Changed not fire for some members?
Because it only fires when progress crosses your threshold from below. If a member was already above the threshold when you set up the Zap, or when the update happened, nothing is sent for them. Also check the threshold field: it takes a number between 1 and 100, typed without the percent sign. For a snapshot of current progress, use Get Course Progress of Member instead of waiting for a crossing.
06What if the LearningSuite operation required is not on Zapier?
Then Zapier cannot do it for LearningSuite today. The editor offers 28 triggers, 53 actions and 5 searches; hidden or retired operations do not count and do not appear in the menus. Look first among the Get actions, which cover many reads people expect as searches. If nothing fits, keep that part manual, or start the Zap from another connected tool and let LearningSuite handle only the steps it supports.
07Zapier, Make or n8n for LearningSuite?
It depends on your criteria rather than on a winner. Zapier gives you a very wide LearningSuite catalogue, with 19 instant triggers, in a guided editor. Many LearningSuite flows chain searches, reads and writes, and each read is a billed action, so compare how each tool prices multi-step workflows. Also check which LearningSuite operations each tool actually exposes, because a missing one cannot be added from the editor. Start from the exact job, then check the lists.
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